Arch Linux

Kalinda

Member

From: Canada

Registered: 2009-02-19

Posts: 73

Cannot find scanner

Hallo all,

I wasn't sure where to put this, so here it is. I have a Microtek ScanMaker 3700, which according to the their list is supported by SANE. However, whenever I run either "scanimage -L" or "sane-find-scanner" it only finds my webcam. I've added myself to the scanner group, logged out/logged back in, rebooted with the scanner on and nothing ever works.

Is there some other command I can run to see if Linux even sees it's plugged in outside of SANE?

Thanks!

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Arch Linux Plasma 5 | AMD Ryzen 7 1700 | 16GB DDR4 RAM | Nvidia GeForce GTX 980

adamlau

Member

Registered: 2009-01-30

Posts: 418

Re: Cannot find scanner

dmesg perhaps.

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Arch Linux + sway
Debian Testing + GNOME/sway
NetBSD 64-bit + Xfce

caelestis

Member

Registered: 2009-04-04

Posts: 88

Re: Cannot find scanner

er.. wrong post

Last edited by caelestis (2009-04-11 03:03:10)

Kalinda

Member

From: Canada

Registered: 2009-02-19

Posts: 73

Re: Cannot find scanner

dmesg perhaps.

Hmm.. ok, I just opened up the log and it didn't change at all when I unplugged the scanner and plugged it back in... I also don't see any errors here.

So I guess it's a hardware issue...

Although I am missing the scanner module from my kernel and trying to load it fails. I dunno if it's even needed, I was just looking through the SANE docs.

Last edited by Kalinda (2009-04-11 03:18:17)

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Arch Linux Plasma 5 | AMD Ryzen 7 1700 | 16GB DDR4 RAM | Nvidia GeForce GTX 980

Dheart

Member

From: Sofia, Bulgaria

Registered: 2006-10-26

Posts: 956

Re: Cannot find scanner

dmesg ALWAYS shows some lines when there is a plugged and unplugged device. Try lsusb and if your scanner isn't there either, most likely you have a non-working cable.

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My victim you are meant to be
No, you cannot hide nor flee
You know what I'm looking for
Pleasure your torture, I will endure...

Kalinda

Member

From: Canada

Registered: 2009-02-19

Posts: 73

Re: Cannot find scanner

*nods* It's not the cable since that one works with my printer, too. I think it might be the scanner itself. Or it's the power supply. When I turn it on the light on the front also turns on, but it's faint and it goes off after a while. The most I can get out of it is the light turning on when Linux boots.

I got the scanner for free from a friend and he seems to have lost the power adapter so I am using the one he gave me... and that might be the wrong one even though it's the required number of volts. I'll have to ask him about it.

Thanks, guys!

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Arch Linux Plasma 5 | AMD Ryzen 7 1700 | 16GB DDR4 RAM | Nvidia GeForce GTX 980