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#1 2010-01-03 06:34:05

dave00
Member
Registered: 2010-01-03
Posts: 24

Issues configuring network-ups-tools with Powerware 5110

Been using Arch for about 24hrs now (It replaced RHEL5 which was running for 18mths) and I'm very impressed. Have found it very good for a new user, the extensive wiki's have been a huge help to get things going. Under RHEL I really needed to do a lot of google searching to get things working but have only had to do it twice for the same build under Arch. I was able to fix the first issue (wTorrent wiki missed install of php-sqlite) and now network-ups-tools.

I had it working 100% under RHEL so its not a device/hardware issue that I can see. But under Arch I keep getting connection lost messages after starting the ups daemon.

System can see a USB device

[root@fiorano ~]# lsusb 
Bus 005 Device 002: ID 0592:0002 Powerware Corp. UPS (X-Slot)

[root@fiorano ~]# ls -l /dev/bus/usb/005/002  
crw-rw-r-- 1 root nut 189, 513 Jan  3 16:44 /dev/bus/usb/005/002

Config files:

# nut.conf
MODE = standalone

# ups.conf
[myups]
        driver = bcmxcp_usb
        port = auto
        desc = "Powerwave 5110"

# upsd.conf
no changes

# upsd.users
[monmaster] 
       password = 1
       allowfrom = localhost 
       upsmon master 
       instcmds = ALL

# upsmon.conf
DEADTIME 15
FINALDELAY 5
HOSTSYNC 15
MINSUPPLIES 1
MONITOR myups@localhost 1 monmaster 1 master
NOCOMMWARNTIME 300
POLLFREQ 5
POLLFREQALERT 5
POWERDOWNFLAG /etc/killpower
RBWARNTIME 43200
SHUTDOWNCMD "/sbin/shutdown -h +0"

# upssched.conf
CMDSCRIPT /usr/local/ups/bin/upssched-cmd

# /etc/udev/rules.d/52-nut-usbups.rules 
#  various models  - bcmxcp_usb
SYSFS{idVendor}=="0592", SYSFS{idProduct}=="0002", MODE="664", GROUP="nut"

I can communicate with the UPS and the process is being performed by the nut user so udev rules file is ok

[root@fiorano ups]# bcmxcp_usb -D -a myups
Network UPS Tools - BCMXCP UPS driver 0.21 (2.4.1)
USB communication subdriver 0.17
debug level is '1'
Shutdown delay longer than battery capacity when Low Battery warning is given. (max 60 seconds)

USER       PID %CPU %MEM    VSZ   RSS TTY      STAT START   TIME COMMAND
nut       1608  0.0  0.0   1800   788 pts/0    S+   17:09   0:00 bcmxcp_usb -D -a myups

This time with more debug data....

[root@fiorano ups]# bcmxcp_usb -DDDDD -a myups
Network UPS Tools - BCMXCP UPS driver 0.21 (2.4.1)
USB communication subdriver 0.17
send_to_all: SETINFO driver.parameter.port "auto"
debug level is '5'
send_to_all: SETINFO ups.firmware "Cont:00.50 Inve:01.50"
send_to_all: SETINFO ups.power.nominal "700"
send_to_all: SETINFO output.phases "1"
send_to_all: SETINFO ups.model "POWERWARE UPS    700VA"
Length of meter map: 92

Index   Offset  Format  NUT

0027    0000    51      output.frequency
0028    0004    51      input.frequency
0033    0008    51      battery.voltage
0041    0012    f0      None
0043    0016    f0      battery.charge.low
0047    0020    f0      None
0056    0024    f0      input.voltage
0065    0028    51      output.current
0068    0032    51      output.current.nominal
0078    0036    f0      output.voltage


Length of alarm map: 24

Index   Alarm   Supported

-001    INVERTER_AC_OVER_VOLTAGE        No
-001    INVERTER_AC_UNDER_VOLTAGE       No
-001    INVERTER_OVER_OR_UNDER_FREQ     No
-001    BYPASS_AC_OVER_VOLTAGE  No
-001    BYPASS_AC_UNDER_VOLTAGE No
-001    BYPASS_OVER_OR_UNDER_FREQ       No
0000    INPUT_AC_OVER_VOLTAGE   Yes
0001    INPUT_AC_UNDER_VOLTAGE  Yes
0002    INPUT_UNDER_OR_OVER_FREQ        Yes
-001    OUTPUT_OVER_VOLTAGE     No
-001    OUTPUT_UNDER_VOLTAGE    No
-001    OUTPUT_UNDER_OR_OVER_FREQ       No
-001    REMOTE_EMERGENCY_PWR_OFF        No
-001    REMOTE_GO_TO_BYPASS     No
-001    BUILDING_ALARM_6        No
-001    BUILDING_ALARM_5        No
-001    BUILDING_ALARM_4        No
-001    BUILDING_ALARM_3        No
-001    BUILDING_ALARM_2        No
-001    BUILDING_ALARM_1        No
-001    STATIC_SWITCH_OVER_TEMP No
-001    CHARGER_OVER_TEMP       No
-001    CHARGER_LOGIC_PWR_FAIL  No
-001    CHARGER_OVER_VOLTAGE_OR_CURRENT No
-001    INVERTER_OVER_TEMP      No
0003    OUTPUT_OVERLOAD Yes
-001    RECTIFIER_INPUT_OVER_CURRENT    No
-001    INVERTER_OUTPUT_OVER_CURRENT    No
-001    DC_LINK_OVER_VOLTAGE    No
-001    DC_LINK_UNDER_VOLTAGE   No
-001    RECTIFIER_FAILED        No
-001    INVERTER_FAULT  No
-001    BATTERY_CONNECTOR_FAIL  No
-001    BYPASS_BREAKER_FAIL     No
-001    CHARGER_FAIL    No
-001    RAMP_UP_FAILED  No
-001    STATIC_SWITCH_FAILED    No
-001    ANALOG_AD_REF_FAIL      No
-001    BYPASS_UNCALIBRATED     No
-001    RECTIFIER_UNCALIBRATED  No
-001    OUTPUT_UNCALIBRATED     No
-001    INVERTER_UNCALIBRATED   No
-001    DC_VOLT_UNCALIBRATED    No
-001    OUTPUT_CURRENT_UNCALIBRATED     No
-001    RECTIFIER_CURRENT_UNCALIBRATED  No
-001    BATTERY_CURRENT_UNCALIBRATED    No
-001    INVERTER_ON_OFF_STAT_FAIL       No
-001    BATTERY_CURRENT_LIMIT   No
-001    INVERTER_STARTUP_FAIL   No
-001    ANALOG_BOARD_AD_STAT_FAIL       No
-001    OUTPUT_CURRENT_OVER_100 No
-001    BATTERY_GROUND_FAULT    No
-001    WAITING_FOR_CHARGER_SYNC        No
-001    NV_RAM_FAIL     No
-001    ANALOG_BOARD_AD_TIMEOUT No
0004    SHUTDOWN_IMMINENT       Yes
0005    BATTERY_LOW     Yes
0006    UTILITY_FAIL    Yes
0007    OUTPUT_SHORT_CIRCUIT    Yes
0008    UTILITY_NOT_PRESENT     Yes
-001    FULL_TIME_CHARGING      No
-001    FAST_BYPASS_COMMAND     No
-001    AD_ERROR        No
-001    INTERNAL_COM_FAIL       No
-001    RECTIFIER_SELFTEST_FAIL No
-001    RECTIFIER_EEPROM_FAIL   No
-001    RECTIFIER_EPROM_FAIL    No
-001    INPUT_LINE_VOLTAGE_LOSS No
-001    BATTERY_DC_OVER_VOLTAGE No
-001    POWER_SUPPLY_OVER_TEMP  No
-001    POWER_SUPPLY_FAIL       No
-001    POWER_SUPPLY_5V_FAIL    No
-001    POWER_SUPPLY_12V_FAIL   No
-001    HEATSINK_OVER_TEMP      No
-001    HEATSINK_TEMP_SENSOR_FAIL       No
-001    RECTIFIER_CURRENT_OVER_125      No
-001    RECTIFIER_FAULT_INTERRUPT_FAIL  No
-001    RECTIFIER_POWER_CAPASITOR_FAIL  No
-001    INVERTER_PROGRAM_STACK_ERROR    No
-001    INVERTER_BOARD_SELFTEST_FAIL    No
-001    INVERTER_AD_SELFTEST_FAIL       No
-001    INVERTER_RAM_SELFTEST_FAIL      No
-001    NV_MEMORY_CHECKSUM_FAIL No
-001    PROGRAM_CHECKSUM_FAIL   No
-001    INVERTER_CPU_SELFTEST_FAIL      No
-001    NETWORK_NOT_RESPONDING  No
-001    FRONT_PANEL_SELFTEST_FAIL       No
-001    NODE_EEPROM_VERIFICATION_ERROR  No
-001    OUTPUT_AC_OVER_VOLT_TEST_FAIL   No
-001    OUTPUT_DC_OVER_VOLTAGE  No
-001    INPUT_PHASE_ROTATION_ERROR      No
-001    INVERTER_RAMP_UP_TEST_FAILED    No
-001    INVERTER_OFF_COMMAND    No
-001    INVERTER_ON_COMMAND     No
-001    TO_BYPASS_COMMAND       No
-001    FROM_BYPASS_COMMAND     No
-001    AUTO_MODE_COMMAND       No
-001    EMERGENCY_SHUTDOWN_COMMAND      No
-001    SETUP_SWITCH_OPEN       No
-001    INVERTER_OVER_VOLT_INT  No
-001    INVERTER_UNDER_VOLT_INT No
-001    ABSOLUTE_DCOV_ACOV      No
-001    PHASE_A_CURRENT_LIMIT   No
-001    PHASE_B_CURRENT_LIMIT   No
-001    PHASE_C_CURRENT_LIMIT   No
-001    BYPASS_NOT_AVAILABLE    No
-001    RECTIFIER_BREAKER_OPEN  No
-001    BATTERY_CONTACTOR_OPEN  No
-001    INVERTER_CONTACTOR_OPEN No
-001    BYPASS_BREAKER_OPEN     No
-001    INV_BOARD_ACOV_INT_TEST_FAIL    No
-001    INVERTER_OVER_TEMP_TRIP No
-001    INV_BOARD_ACUV_INT_TEST_FAIL    No
-001    INVERTER_VOLTAGE_FEEDBACK_ERROR No
-001    DC_UNDER_VOLTAGE_TIMEOUT        No
-001    AC_UNDER_VOLTAGE_TIMEOUT        No
-001    DC_UNDER_VOLTAGE_WHILE_CHARGE   No
-001    INVERTER_VOLTAGE_BIAS_ERROR     No
-001    RECTIFIER_PHASE_ROTATION        No
-001    BYPASS_PHASER_ROTATION  No
-001    SYSTEM_INTERFACE_BOARD_FAIL     No
-001    PARALLEL_BOARD_FAIL     No
-001    LOST_LOAD_SHARING_PHASE_A       No
-001    LOST_LOAD_SHARING_PHASE_B       No
-001    LOST_LOAD_SHARING_PHASE_C       No
-001    DC_OVER_VOLTAGE_TIMEOUT No
-001    BATTERY_TOTALLY_DISCHARGED      No
-001    INVERTER_PHASE_BIAS_ERROR       No
-001    INVERTER_VOLTAGE_BIAS_ERROR_2   No
-001    DC_LINK_BLEED_COMPLETE  No
-001    LARGE_CHARGER_INPUT_CURRENT     No
-001    INV_VOLT_TOO_LOW_FOR_RAMP_LEVEL No
-001    LOSS_OF_REDUNDANCY      No
-001    LOSS_OF_SYNC_BUS        No
-001    RECTIFIER_BREAKER_SHUNT_TRIP    No
-001    LOSS_OF_CHARGER_SYNC    No
-001    INVERTER_LOW_LEVEL_TEST_TIMEOUT No
-001    OUTPUT_BREAKER_OPEN     No
-001    CONTROL_POWER_ON        No
-001    INVERTER_ON     No
-001    CHARGER_ON      No
-001    BYPASS_ON       No
-001    BYPASS_POWER_LOSS       No
-001    ON_MANUAL_BYPASS        No
-001    BYPASS_MANUAL_TURN_OFF  No
-001    INVERTER_BLEEDING_DC_LINK_VOLT  No
-001    CPU_ISR_ERROR   No
-001    SYSTEM_ISR_RESTART      No
-001    PARALLEL_DC     No
-001    BATTERY_NEEDS_SERVICE   No
-001    BATTERY_CHARGING        No
-001    BATTERY_NOT_CHARGED     No
-001    DISABLED_BATTERY_TIME   No
-001    SERIES_7000_ENABLE      No
-001    OTHER_UPS_ON    No
-001    PARALLEL_INVERTER       No
-001    UPS_IN_PARALLEL No
-001    OUTPUT_BREAKER_REALY_FAIL       No
-001    CONTROL_POWER_OFF       No
-001    LEVEL_2_OVERLOAD_PHASE_A        No
-001    LEVEL_2_OVERLOAD_PHASE_B        No
-001    LEVEL_2_OVERLOAD_PHASE_C        No
-001    LEVEL_3_OVERLOAD_PHASE_A        No
-001    LEVEL_3_OVERLOAD_PHASE_B        No
-001    LEVEL_3_OVERLOAD_PHASE_C        No
-001    LEVEL_4_OVERLOAD_PHASE_A        No
-001    LEVEL_4_OVERLOAD_PHASE_B        No
-001    LEVEL_4_OVERLOAD_PHASE_C        No
0009    UPS_ON_BATTERY  Yes
-001    UPS_ON_BYPASS   No
-001    LOAD_DUMPED     No
-001    LOAD_ON_INVERTER        No
-001    UPS_ON_COMMAND  No
-001    UPS_OFF_COMMAND No
-001    LOW_BATTERY_SHUTDOWN    No
-001    AUTO_ON_ENABLED No
-001    SOFTWARE_INCOMPABILITY_DETECTED No
-001    INVERTER_TEMP_SENSOR_FAILED     No
-001    DC_START_OCCURED        No
-001    IN_PARALLEL_OPERATION   No
-001    SYNCING_TO_BYPASS       No
-001    RAMPING_UPS_UP  No
-001    INVERTER_ON_DELAY       No
-001    CHARGER_ON_DELAY        No
-001    WAITING_FOR_UTIL_INPUT  No
-001    CLOSE_BYPASS_BREAKER    No
-001    TEMPORARY_BYPASS_OPERATION      No
-001    SYNCING_TO_OUTPUT       No
-001    BYPASS_FAILURE  No
-001    AUTO_OFF_COMMAND_EXECUTED       No
-001    AUTO_ON_COMMAND_EXECUTED        No
0010    BATTERY_TEST_FAILED     Yes


Lengt of Config_block: 64

Length of statistics map: 0

Lengt of command list: 22

Lengt of outlet_block: 0

Lengt of alarm_block: 11

send_to_all: SETINFO output.voltage.nominal "240"
send_to_all: SETINFO ups.serial ""
send_to_all: SETINFO input.voltage.nominal "240"
send_to_all: SETINFO input.frequency.nominal "50"
send_to_all: SETINFO input.frequency.low "45"
send_to_all: SETINFO input.frequency.high "55"
send_to_all: SETINFO input.transfer.boost.high "216"
send_to_all: SETINFO input.transfer.trim.low "260"
Shutdown delay longer than battery capacity when Low Battery warning is given. (max 60 seconds)
send_to_all: SETINFO ups.beeper.status "enabled"
send_to_all: SETINFO input.transfer.low "186"
send_to_all: SETINFO input.transfer.high "280"
send_to_all: SETINFO ambient.temperature.high "1"
send_to_all: ADDCMD shutdown.return
send_to_all: ADDCMD shutdown.stayoff
send_to_all: ADDCMD test.battery.start
send_to_all: SETINFO output.frequency " 49.9"
send_to_all: SETINFO input.frequency " 49.9"
send_to_all: SETINFO battery.voltage " 13.5"
send_to_all: SETINFO battery.charge.low "11"
send_to_all: SETINFO input.voltage "234"
send_to_all: SETINFO output.current "  0.3"
send_to_all: SETINFO output.current.nominal "  1.8"
send_to_all: SETINFO output.voltage "234"
send_to_all: SETINFO ups.load " 16.7"
send_to_all: SETINFO ups.status "OL"
send_to_all: DATAOK
dstate_init: sock /var/state/ups/bcmxcp_usb-myups open on fd 5
send_to_all: SETINFO driver.version "2.4.1"
send_to_all: SETINFO driver.version.internal "0.21"
send_to_all: SETINFO driver.name "bcmxcp_usb"
send_to_all: SETINFO driver.parameter.pollinterval "2"
send_to_all: SETINFO input.voltage "236"
send_to_all: SETINFO output.voltage "236"
send_to_all: SETINFO battery.voltage " 13.7"
send_to_all: SETINFO input.voltage "234"
send_to_all: SETINFO output.voltage "234"
send_to_all: SETINFO input.voltage "236"
send_to_all: SETINFO output.voltage "236"
^CSignal 2: exiting

But starting the daemon and things fail...

:: Starting UPSd Daemon                                                                                                      [DONE] 
[root@fiorano ups]# 
Broadcast message from nut (Sun Jan  3 17:24:55 2010):

Communications with UPS myups@localhost lost

Broadcast message from nut (Sun Jan  3 17:25:00 2010):

UPS myups@localhost is unavailable

Here are my daemon and message logs, showing a comms issue with the UPS but I am using the exact same settings as my previous OS build?

[root@fiorano ~]# tail -f /var/log/messages.log 
Jan  3 17:24:55 fiorano bcmxcp_usb[1730]: Startup successful
Jan  3 17:24:55 fiorano upsd[1731]: listening on 127.0.0.1 port 3493
Jan  3 17:24:55 fiorano upsmon[1735]: Startup successful
Jan  3 17:24:55 fiorano upsmon[1737]: Communications with UPS myups@localhost lost
Jan  3 17:24:55 fiorano wall[1739]: wall: user nut broadcasted 1 lines (46 chars)
Jan  3 17:25:00 fiorano upsmon[1737]: UPS myups@localhost is unavailable
Jan  3 17:25:00 fiorano wall[1742]: wall: user nut broadcasted 1 lines (36 chars)

[root@fiorano ~]# tail -f /var/log/daemon.log 
Jan  3 17:24:55 fiorano bcmxcp_usb[1730]: Startup successful
Jan  3 17:24:55 fiorano upsd[1731]: listening on 127.0.0.1 port 3493
Jan  3 17:24:55 fiorano upsd[1731]: not listening on ::1 port 3493
Jan  3 17:24:55 fiorano upsmon[1735]: Startup successful
Jan  3 17:24:55 fiorano upsmon[1737]: UPS [myups@localhost]: connect failed: Connection failure: Connection refused
Jan  3 17:24:55 fiorano upsmon[1737]: Communications with UPS myups@localhost lost
Jan  3 17:25:00 fiorano upsmon[1737]: UPS [myups@localhost]: connect failed: Connection failure: Connection refused
Jan  3 17:25:00 fiorano upsmon[1737]: UPS myups@localhost is unavailable
Jan  3 17:25:05 fiorano upsmon[1737]: UPS [myups@localhost]: connect failed: Connection failure: Connection refused
Jan  3 17:25:10 fiorano upsmon[1737]: UPS [myups@localhost]: connect failed: Connection failure: Connection refused
Jan  3 17:25:15 fiorano upsmon[1737]: UPS [myups@localhost]: connect failed: Connection failure: Connection refused

Hopefully someone can point me in the right direction to get this fixed. I did not install any packages manually, everything has been done via pacman (system is fully up to date as per the time of this post.)

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#2 2010-01-03 12:25:54

R00KIE
Forum Fellow
From: Between a computer and a chair
Registered: 2008-09-14
Posts: 4,734

Re: Issues configuring network-ups-tools with Powerware 5110

Is your nut user in the nut group? If the daemon really runs as the user nut
crw-rw-r-- 1 root nut 189, 513 Jan  3 16:44 /dev/bus/usb/005/002  <= owned by root, can also be rw by users of the nut group, others can only read. I'm not an expert on this but it can be easy to forget to create and/or add a user to a group.

Just for debugging I guess you can try to address it without any alias, like 3493@127.0.0.1

No other ideas here.


R00KIE
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#3 2010-01-04 09:59:05

dave00
Member
Registered: 2010-01-03
Posts: 24

Re: Issues configuring network-ups-tools with Powerware 5110

Yeah the nut user and group exist and the user is part of the nut group.
nut:x:55:55::/var/state/ups:/bin/false
(55 is nut for both user and group)

Really hoping to resolve this as I have had a few times where I needed the UPS to safely shutdown the machine. Don't want to change OS again!!

Last edited by dave00 (2010-01-04 10:00:20)

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#4 2010-01-04 17:57:49

R00KIE
Forum Fellow
From: Between a computer and a chair
Registered: 2008-09-14
Posts: 4,734

Re: Issues configuring network-ups-tools with Powerware 5110

I don't know what else to say, starting it as root seems to work, even though it later changes the effective user to nut.
If starting fine only as root seems to point to a permissions problem somewhere, the only other thing I see is /var/state/ups , is it mode 775?

Jan  3 17:24:55 fiorano upsd[1731]: not listening on ::1 port 3493

Also you may try to disable ipv6 if you are not using it, it shouldn't be the source of the problem but the less variables the better.

I have never setup anything like that so I can't be of much help. You can always install RHEL5 (or centos5 will do too I guess) and setup everything there and compare the relevant files for any differences, maybe it's something really small in config file that is preventing it from working. I would try to keep the config files as simple as possible until you can get it to work.


R00KIE
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#5 2010-01-05 09:32:39

dave00
Member
Registered: 2010-01-03
Posts: 24

Re: Issues configuring network-ups-tools with Powerware 5110

That dir wasn't 755 so fixed it and started the daemon. No change.

[root@fiorano ~]# ls -la /var/state/ups/
total 8
drwxrwx--- 2 root nut  4096 Jan  3 18:45 .
drwxr-xr-x 3 root root 4096 Jan  3 15:28 ..
[root@fiorano ~]# chmod 755 /var/state/ups/
[root@fiorano ~]# ls -la /var/state/ups/   
total 8
drwxr-xr-x 2 root nut  4096 Jan  3 18:45 .
drwxr-xr-x 3 root root 4096 Jan  3 15:28 ..

ipv6 is disabled, the daemon log just seems to highlight the fact that its not listening for ipv6.

[root@fiorano ~]# cat /etc/modprobe.d/modprobe.conf
#
# /etc/modprobe.d/modprobe.conf (for v2.6 kernels)
#
# disable autoload of ipv6
alias net-pf-10 off

[root@fiorano ~]# lsmod | grep ipv6
[root@fiorano ~]#

I have a backup of all my etc files from the working RHEL box and everything matches except one file had the wrong path which i've fixed.

[root@fiorano ups]# vi upssched.conf
#CMDSCRIPT /usr/local/ups/bin/upssched-cmd
CMDSCRIPT /usr/bin/upssched-cmd

Still doesn't work.

Does the NUT user or group need to be modified to have access to the USB device?

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#6 2010-01-05 11:00:39

dave00
Member
Registered: 2010-01-03
Posts: 24

Re: Issues configuring network-ups-tools with Powerware 5110

Have tried everything I can think of and many more google searches without any success.

It is NOT a communication issue between the machine and UPS.

Starting the processes which are called in the rc.d script manually, the usb driver starts ok. upsd starts ok.

[root@fiorano ups]# /usr/bin/upsdrvctl start
Network UPS Tools - UPS driver controller 2.4.1
Network UPS Tools - BCMXCP UPS driver 0.21 (2.4.1)
USB communication subdriver 0.17
Shutdown delay longer than battery capacity when Low Battery warning is given. (max 60 seconds)

[root@fiorano ups]# /usr/sbin/upsd
Network UPS Tools upsd 2.4.1
/etc/ups/upsd.conf is world readable
listening on 127.0.0.1 port 3493
not listening on ::1 port 3493

But from there my authentication issue is apparent. I cannot pull any stats on the UPS, nor run upsmon

[root@fiorano ups]# upsc myups
Error: Connection failure: Connection refused
[root@fiorano ups]# /usr/sbin/upsmon
Network UPS Tools upsmon 2.4.1
UPS: myups@localhost (master) (power value 1)
Using power down flag file /etc/killpower

[root@fiorano ups]# 
Broadcast message from nut (Tue Jan  5 21:50:08 2010):
Communications with UPS myups@localhost lost

Broadcast message from nut (Tue Jan  5 21:50:13 2010):
UPS myups@localhost is unavailable

BUT to prove the USB comms is ok, I issued the following:

[root@fiorano ups]# /usr/bin/upsdrvctl shutdown
Network UPS Tools - UPS driver controller 2.4.1
Network UPS Tools - BCMXCP UPS driver 0.21 (2.4.1)
USB communication subdriver 0.17
Initiating UPS shutdown
Going down in 120 sec
CLOSING

Thinking it wouldn't work...it did only realising when my server was offline.

So I don't think im that far of getting it working. I think it is file/group permissions with the nut user or something like that. I'd like to force it to all use root if possible to test but not sure how.

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#7 2010-01-05 16:53:53

R00KIE
Forum Fellow
From: Between a computer and a chair
Registered: 2008-09-14
Posts: 4,734

Re: Issues configuring network-ups-tools with Powerware 5110

I think you should make it 775 and not 755, 755 means that root can read,write,execute and users in the nut group (which nut is a part of) can only read and execute, I'm not sure if that matters but if nut wants to write something there it can't and that may cause something to abort and seem like an authentication problem.

Can you post the script you call in /etc/rc.d to start/stop/restart the service? Maybe someone can spot a problem there.

As for starting things as another user I think you can use 'su user_name command arguments' or 'su - user_name command arguments' but in your case as the nut user doesn't have a login shell I guess the second option is not the correct one.

Maybe someone more experienced in debugging these kind of problems can help, I'm all out of ideas now.

Maybe you can google for a nice guide and forget about your config files for a moment and try something different and check if it works, then little by little adapt it until you get what you want, probably somewhere in between you will stumble upon the problem and hopefully find a solution.


R00KIE
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#8 2010-01-06 10:14:34

dave00
Member
Registered: 2010-01-03
Posts: 24

Re: Issues configuring network-ups-tools with Powerware 5110

R00KIE wrote:

I think you should make it 775

Didn't help.

R00KIE wrote:

Can you post the script you call in /etc/rc.d to start/stop/restart the service? Maybe someone can spot a problem there.

Sure, it was put there by the package retrieved from the default repo by pacman as was everything else. All I did was modify a few files in /etc/ups so all user/permissions etc should be setup correctly by the package?

[root@fiorano ~]# less /etc/rc.d/upsd 
#!/bin/bash

. /etc/rc.conf
. /etc/rc.d/functions

PID=`pidof -o %PPID /usr/sbin/upsd`
case "$1" in 
        start)
                stat_busy "Starting UPSd Daemon"
                /usr/bin/upsdrvctl start &> /dev/null
                [ -z "$PID" ] && /usr/sbin/upsd &>/dev/null
                /usr/sbin/upsmon &>/dev/null
                if [ $? -gt 0 ]; then
                        stat_fail
                else
                        add_daemon upsd
                        stat_done
                fi
                ;;
        stop)
                stat_busy "Stopping UPSd Daemon"
                /usr/bin/upsdrvctl stop &> /dev/null
                /usr/sbin/upsmon -c stop &> /dev/null
                [ ! -z "$PID" ] && kill $PID &> /dev/null
                if [ $? -gt 0 ]; then
                        stat_fail
                else
                        rm_daemon upsd
                        stat_done
                fi
                ;;
        restart)
                $0 stop
                sleep 3
                $0 start
                ;;
        *)
                echo "usage: $0 {start|stop|restart}"
esac
exit 0
R00KIE wrote:

Maybe someone more experienced in debugging these kind of problems can help, I'm all out of ideas now.

Hopefully someone else stops by, but really appreciate your help. I'm sure its something small that I'm overlooking!

R00KIE wrote:

forget about your config files for a moment and try something different and check if it works

Things is, NUT is fairly simple to begin with, there is really only 3 items you need to get it to work that I can see. The UPS driver, upsd user and monitor line.

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#9 2010-01-22 16:17:05

jason.blier
Member
From: Kakabeka Falls, ON
Registered: 2010-01-19
Posts: 11

Re: Issues configuring network-ups-tools with Powerware 5110

I will try to help you out with this as I have had these same issues recently.

The network-ups-tools package will install everything you need and will create the "nut" group and permissions for you.


nut.conf:  dont even open this file - just leave it.

ups.conf:  setup the ups name, driver, and port - thats it - yours looks good

upsd.users:  setup your upsd user - JUST the username password and "master" settings - nothing else.

upsmon.conf:  setup your "MONITOR" line - yours looks correct already.

What did it for me is that I *did not* create a separate user on the system for NUT.  I just run it as myself (unprivilaged user) and added my own account to the "nut" group.  Then I added the "upsd" daemon to the daemons list in rc.conf and rebooted the machine.  Everything started fine and I had no issues.

After your machine starts up - log in and type "upsc" in the terminal and all your ups info should come up.

Hope that helps. I am just throwing this from the top of my head - so I apologize if I skimmed over something to quickly. Once I get home, I will post my config files up here for you if you like and explain things a bit better if needed.

Hope you get everythign working.

-J

This may not be the most secure way to do things but it worked well for me as I am the only user on my machine, I do not allow any incoming connections, and I am behind a firewall on my router.

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#10 2010-01-22 21:39:30

dave00
Member
Registered: 2010-01-03
Posts: 24

Re: Issues configuring network-ups-tools with Powerware 5110

jason.blier wrote:

What did it for me is that I *did not* create a separate user on the system for NUT.  I just run it as myself (unprivilaged user) and added my own account to the "nut" group.  Then I added the "upsd" daemon to the daemons list in rc.conf and rebooted the machine.  Everything started fine and I had no issues.

Appreciate your help Jason. I have a nut user and group which was created by the package install. But not quite sure what you mean by "run it as myself (unprivilaged user)". I have added my normal user to the nut group, but what am I doing from here?

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#11 2010-01-23 04:06:47

jason.blier
Member
From: Kakabeka Falls, ON
Registered: 2010-01-19
Posts: 11

Re: Issues configuring network-ups-tools with Powerware 5110

dave00 wrote:
jason.blier wrote:

What did it for me is that I *did not* create a separate user on the system for NUT.  I just run it as myself (unprivilaged user) and added my own account to the "nut" group.  Then I added the "upsd" daemon to the daemons list in rc.conf and rebooted the machine.  Everything started fine and I had no issues.

Appreciate your help Jason. I have a nut user and group which was created by the package install. But not quite sure what you mean by "run it as myself (unprivilaged user)". I have added my normal user to the nut group, but what am I doing from here?

Sorry dave00,

What I meant to say was that I did not setup a login/shell account for NUT.  I run upsmon with my user privilages.

Eg.  I have 2 accounts on my machine - "root" and "jason".  "jason" is my normal login account and that is what I use to run upsmon/NUT.

So, in your "upsmon.conf" - set the RUN_AS_USER varialbe to your normal login account and add that account to the "nut" group.  Then you can add "upsd" to the daemons list in rc.conf and reboot the machine.

I will post my config files tomorrow morning for you to go through.

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#12 2010-01-23 14:55:41

jason.blier
Member
From: Kakabeka Falls, ON
Registered: 2010-01-19
Posts: 11

Re: Issues configuring network-ups-tools with Powerware 5110

As promised:

ups.conf

[ups]
      driver = bcmxcp_usb
      port = auto

upsd.conf

LISTEN 127.0.0.1 3493

upsd.users

[monitor]
    password  = 1234
    upsmon master

upsmon.conf

RUN_AS_USER jason
MONITOR ups@localhost 1 monitor 1234 master
MINSUPPLIES 1
POLLFREQ 5
POLLFREQALERT 5
HOSTSYNC 15
DEADTIME 15
POWERDOWNFLAG /etc/killpower
RBWARNTIME 43200
NOCOMMWARNTIME 300
FINALDELAY 5

notice the RUN_AS_USER variable is set to "jason" (my normal login account).

Also be sure to actually reboot the machine once you add yourself to the nut group and uspd to the daemons list.

Hope it works for you.

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#13 2010-01-25 12:25:45

dave00
Member
Registered: 2010-01-03
Posts: 24

Re: Issues configuring network-ups-tools with Powerware 5110

jason.blier wrote:

Also be sure to actually reboot the machine once you add yourself to the nut group and uspd to the daemons list.

Copied all your config except changed the user name to my normal user which is "media", added to the nut group, daemon list and rebooted...

Jan 25 23:15:43 fiorano bcmxcp_usb[1694]: Startup successful
Jan 25 23:15:43 fiorano upsd[1695]: /etc/ups/upsd.conf is world readable
Jan 25 23:15:43 fiorano upsd[1695]: listening on 127.0.0.1 port 3493
Jan 25 23:15:43 fiorano upsd[1695]: /var/state/ups is world readable
Jan 25 23:15:43 fiorano upsd[1695]: Connected to UPS [myups]: bcmxcp_usb-myups
Jan 25 23:15:43 fiorano upsd[1695]: /etc/ups/upsd.users is world readable
Jan 25 23:15:43 fiorano upsd[1696]: Startup successful
Jan 25 23:15:43 fiorano upsmon[1698]: Startup successful
Jan 25 23:15:48 fiorano upsmon[1700]: Communications with UPS ups@localhost lost
Jan 25 23:15:48 fiorano wall[1712]: wall: user media broadcasted 1 lines (44 chars)
Jan 25 23:15:53 fiorano upsmon[1700]: UPS ups@localhost is unavailable
Jan 25 23:15:53 fiorano wall[1715]: wall: user media broadcasted 1 lines (34 chars)

But I am now able to pull stats from the device which I couldn't before. No idea why it is still saying the comms lost with ups message?

[media@fiorano ~]$ upsc myups
ambient.temperature.high: 1
battery.charge.low: 11
battery.voltage:  13.5
driver.name: bcmxcp_usb
driver.parameter.pollinterval: 2
driver.parameter.port: auto
driver.version: 2.4.1
driver.version.internal: 0.21
input.frequency:  49.9
input.frequency.high: 55
input.frequency.low: 45
input.frequency.nominal: 50
input.transfer.boost.high: 216
input.transfer.high: 280
input.transfer.low: 186
input.transfer.trim.low: 260
input.voltage: 246
input.voltage.nominal: 240
output.current:   0.3
output.current.nominal:   1.8
output.frequency:  49.9
output.phases: 1
output.voltage: 246
output.voltage.nominal: 240
ups.beeper.status: enabled
ups.firmware: Cont:00.50 Inve:01.50
ups.load:  16.7
ups.model: POWERWARE UPS    700VA
ups.power.nominal: 700
ups.serial: 
ups.status: OL

Thanks for your help Jason!! All I need to do now is work out why those upsmon unavail messages are showing and if the ambient.temperature.high value is a problem. never noticed that before moving the pc into another room!

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#14 2010-06-02 21:28:18

android
Member
From: San Diego
Registered: 2003-04-18
Posts: 160

Re: Issues configuring network-ups-tools with Powerware 5110

Hey,

I just got nut running here.

I had this same follow on issue of upsmon saying it wasn't connecting, even after upsd was working and the upsc and upscmmd commands were providing output.

I had to add this to /etc/ups/upsd.users:

[upsuser]
        password  = userpass
        allowfrom = localhost
        upsmon master

Where "upsuser" and "userpass" match the entries on the MONITOR line in upsmon.conf

HTH...

android

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#15 2010-06-26 00:20:26

dave00
Member
Registered: 2010-01-03
Posts: 24

Re: Issues configuring network-ups-tools with Powerware 5110

Rebuilt my machine and got a replacement UPS (same model), using identical config to Jason above except running as nut user, no other changes were made on the system and I'm no longer getting the lost connection messages.

I did start getting a new error message in /var/log/daemon.log with or without the change suggested by android :

Jun 26 10:13:21 fiorano upsd[1913]: listening on 127.0.0.1 port 3493
Jun 26 10:13:21 fiorano upsd[1913]: Connected to UPS [ups]: bcmxcp_usb-ups
Jun 26 10:13:21 fiorano upsd[1913]: allowfrom in upsd.users is no longer used
Jun 26 10:13:21 fiorano upsd[1914]: Startup successful
Jun 26 10:13:21 fiorano upsmon[1916]: Startup successful
Jun 26 10:13:21 fiorano upsmon[1918]: Login on UPS [ups@localhost] failed - got [ERR ACCESS-DENIED]

I wasn't getting any errors on my upsc ups but google found an answer and as usual its always simple - hosts.allow for localhost! Adding the following, fixed the issue

# /etc/hosts.allow
#

ALL : localhost 127.0.0.1

Startup is now all ok.

Jun 26 10:23:17 fiorano upsd[1979]: Signal 15: exiting
Jun 26 10:23:20 fiorano upsd[2010]: listening on 127.0.0.1 port 3493
Jun 26 10:23:20 fiorano upsd[2010]: Connected to UPS [ups]: bcmxcp_usb-ups
Jun 26 10:23:20 fiorano upsd[2011]: Startup successful
Jun 26 10:23:20 fiorano upsmon[2013]: Startup successful
Jun 26 10:23:20 fiorano upsd[2011]: User monitor@127.0.0.1 logged into UPS [ups]

Just wanted to put this here in case someone else went searching for answers as my googling often ended up back on these forums smile

Last edited by dave00 (2010-06-26 00:26:43)

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