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#1 2010-02-09 19:12:41

llawwehttam
Member
From: United Kingdom
Registered: 2010-01-19
Posts: 181

[SOLVED] error occured while loading or saving config information

When I try to launch applications from my menu it takes ages to appear and I get the error:

'an error occured while loading or saving configuration information for 'application name'. Some of your configuration settings may not work properly'
in the details section I get:

'Failed to contact configuration server; some possible causes are that you need to enable TCP/IP networking for ORBit, or that you have NFS locks due to a system crash. See (a website for gnome's gconf) for details.'

I don't understand this as I don't use gnome, I have openbox.
any help appreciated.

List of affected apps:
firefox
thunderbird
terminator

Apps that load unusually slow:
Thunar

Apps that do nothing:
Banshee


EDIT: If I cannot get this fixed by the end of the week I will have to go back to ubuntu as I need this machine working.

Last edited by llawwehttam (2010-02-09 20:30:52)

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#2 2010-02-09 19:37:59

Cyrusm
Member
From: Bozeman, MT
Registered: 2007-11-15
Posts: 1,053

Re: [SOLVED] error occured while loading or saving config information

Does this error occur with ALL software launched from the menu?
and if not, what applications are resulting in an error?
and do you still get the error when launching apps from the command line?

this should narrow down whether or not it's the application or the menu that's causing the problem.

also, just because you are using openbox does not mean you aren't still using software that has gnome
dependencies, it's quite common.

Last edited by Cyrusm (2010-02-09 19:39:29)


Hofstadter's Law:
           It always takes longer than you expect, even when you take into account Hofstadter's Law.

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#3 2010-02-09 19:43:27

llawwehttam
Member
From: United Kingdom
Registered: 2010-01-19
Posts: 181

Re: [SOLVED] error occured while loading or saving config information

I just edited my first post to detail software that causes this problem, you are right it is not all but all those which have gnome dependencies.....
Not sure why firefox and thunderbird are playing up as well though,

I tried launching from the command line but I get the same errors.
any ideas?

Last edited by llawwehttam (2010-02-09 19:44:24)

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#4 2010-02-09 19:58:42

Cyrusm
Member
From: Bozeman, MT
Registered: 2007-11-15
Posts: 1,053

Re: [SOLVED] error occured while loading or saving config information

one common thread behind all of these softwares is that they all seem to use the gtk2 toolkit for the gui,
so that might be the best place to start looking.

If you need a quick fix, i'd say take a look at some alternative software until you can get the problem sorted out
such as chromium, use the CLI for file management , anything that doesn't rely on gtk2.

Last edited by Cyrusm (2010-02-09 19:59:45)


Hofstadter's Law:
           It always takes longer than you expect, even when you take into account Hofstadter's Law.

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#5 2010-02-09 20:06:26

llawwehttam
Member
From: United Kingdom
Registered: 2010-01-19
Posts: 181

Re: [SOLVED] error occured while loading or saving config information

The strange thing is its a clean install. I could understand if it was an older install and I had fidled a lot with it but I installed it only a few hours ado and didn't deviate from the install guide.

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#6 2010-02-09 20:12:58

Cyrusm
Member
From: Bozeman, MT
Registered: 2007-11-15
Posts: 1,053

Re: [SOLVED] error occured while loading or saving config information

do you have gconf installed?

 pacman -Q gconf

if not then:

 pacman -S gconf

and hopefully that should fix the problem

Last edited by Cyrusm (2010-02-09 20:13:29)


Hofstadter's Law:
           It always takes longer than you expect, even when you take into account Hofstadter's Law.

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#7 2010-02-09 20:14:58

llawwehttam
Member
From: United Kingdom
Registered: 2010-01-19
Posts: 181

Re: [SOLVED] error occured while loading or saving config information

Cyrusm wrote:

do you have gconf installed?

 pacman -Q gconf

if not then:

 pacman -S gconf

and hopefully that should fix the problem

sadly... I do have it installed. I'll reinstall it and report back any changes.
EDIT: sorry, no change at all. This is just strange.

Last edited by llawwehttam (2010-02-09 20:15:54)

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#8 2010-02-09 20:17:40

sdolim
Member
Registered: 2010-01-20
Posts: 67

Re: [SOLVED] error occured while loading or saving config information

Firefox and thunderbird use ORBit to talk to bonobo (the "configuration server").  Something may be broken on your system regarding bonobo.  Things to try:
- is the bonobo server running?
- if not, can you start it by hand (in non-daemon mode)?  does it give any error messages?
- do you see anything in the /var/log/*.log files regarding bonobo (or orbit in general)?

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#9 2010-02-09 20:22:32

llawwehttam
Member
From: United Kingdom
Registered: 2010-01-19
Posts: 181

Re: [SOLVED] error occured while loading or saving config information

sdolim wrote:

Firefox and thunderbird use ORBit to talk to bonobo (the "configuration server").  Something may be broken on your system regarding bonobo.  Things to try:
- is the bonobo server running?
- if not, can you start it by hand (in non-daemon mode)?  does it give any error messages?
- do you see anything in the /var/log/*.log files regarding bonobo (or orbit in general)?

If I try to run 'bonobo' or bonobo-activation-server in terminal it just states command not found....... am I using the wrong command of have I just discovered the problem?

Last edited by llawwehttam (2010-02-09 20:24:21)

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#10 2010-02-09 20:23:03

Cyrusm
Member
From: Bozeman, MT
Registered: 2007-11-15
Posts: 1,053

Re: [SOLVED] error occured while loading or saving config information

I think I may have found a solution,
can you print the output of

 ls -la ~/ | grep .dbus

apparently this problem can happen if ~/.dbus is owned by root.
to fix it AS ROOT (or sudo)

 chown -R {your user name}:users ~/.dbus

here's my source, there are a few things in here you could try as well.
http://ubuntuforums.org/archive/index.php/t-780179.html

Last edited by Cyrusm (2010-02-09 20:27:41)


Hofstadter's Law:
           It always takes longer than you expect, even when you take into account Hofstadter's Law.

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#11 2010-02-09 20:27:39

llawwehttam
Member
From: United Kingdom
Registered: 2010-01-19
Posts: 181

Re: [SOLVED] error occured while loading or saving config information

Cyrusm wrote:

I think I may have found a solution,
can you print the output of

 ls -la ~/ | grep .dbus

apparently this problem can happen if ~/.dbus is owned by root.
to fix it AS ROOT (or sudo)

 chown -R $USER:users ~/.dbus

here's my source, there are a few things in here you could try as well.
http://ubuntuforums.org/archive/index.php/t-780179.html

Hahaha, thank you so much.
It was owned by root so I have now fixed that.
It was my own stupid fault then running a command as root that should have been run as a user?
I will never forget this, the embarrassment is killing me..... lol

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#12 2010-02-09 20:28:28

Cyrusm
Member
From: Bozeman, MT
Registered: 2007-11-15
Posts: 1,053

Re: [SOLVED] error occured while loading or saving config information

yeah, it's happened to me several times smile it's good to know about user permissions.


Hofstadter's Law:
           It always takes longer than you expect, even when you take into account Hofstadter's Law.

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