You are not logged in.

#1 2010-04-16 23:22:10

smilingfrog
Member
Registered: 2010-04-13
Posts: 3

Help with installation frustration

I need some help with installation of my printer and graphics tablet.

I really like the idea of Arch, but I have to say that, for me, the bleeding edge is a bit hemorrhagic.

Most important is help with getting my Brother MFC8440 printer up and running. I have installed per instructions here http://wiki.archlinux.org/index.php/Brother_MFC-420CN and here http://wiki.archlinux.org/index.php/CUPS. I have also installed pdf-cups. Both printers are detected. Neither printer works. The irony is that if I boot Win2k on virtualbox, I can print from there. The cups localhost:631 works; it even shows the printers. They just don't work.

Secondly is the Wacom graphire tablet I have. It is ancient, and worked fine in ubuntu. I have followed instructions on the wiki, other posts on the forum and tried to compile the kernel from scratch. I have no luck.  I updated with pacman -Syu after playing around with it for 3 days, and the mouse moves, but if I click with the pointer, the mouse freezes until I touch the pad with the eraser.

Any help would be appreciated.

Offline

#2 2010-04-17 07:56:02

Cdh
Member
Registered: 2009-02-03
Posts: 1,098

Re: Help with installation frustration

What do you mean by "does not work?"
I guess you can install the printer in the cups interface but clicking print does not do anything?
After a failed print you can look in /var/log/cups/error_log there should be more information why it does not work.


฿ 18PRsqbZCrwPUrVnJe1BZvza7bwSDbpxZz

Offline

#3 2010-04-17 09:02:15

Runiq
Member
From: Germany
Registered: 2008-10-29
Posts: 1,053

Re: Help with installation frustration

smilingfrog wrote:

Most important is help with getting my Brother MFC8440 printer up and running. I have installed per instructions here http://wiki.archlinux.org/index.php/Brother_MFC-420CN and here http://wiki.archlinux.org/index.php/CUPS. I have also installed pdf-cups. Both printers are detected. Neither printer works. The irony is that if I boot Win2k on virtualbox, I can print from there. The cups localhost:631 works; it even shows the printers. They just don't work.

Yeah, CUPS can be a b*tch sometimes. I'm having similar issues, my printer was recognized and all, but it only prints a solid black block on the entire page.

Did you get any output that might hint towards what could have gone wrong? Did you blacklist the usblp module? (Judging from the printer's wiki page, I'd say it is a USB printer/scanner)

smilingfrog wrote:

Secondly is the Wacom graphire tablet I have. It is ancient, and worked fine in ubuntu. I have followed instructions on the wiki, other posts on the forum and tried to compile the kernel from scratch. I have no luck.  I updated with pacman -Syu after playing around with it for 3 days, and the mouse moves, but if I click with the pointer, the mouse freezes until I touch the pad with the eraser.
Any help would be appreciated.

I have a Graphire4 and got it to work without compiling a new kernel. From what you posted, it seems some of the udev rules are messed up. It's been a while, but one of the linuxwacom and xf86-input-wacom packages worked (can't rememberwhich one, sorry). I will set it up next week and post how I've done it.

Last edited by Runiq (2010-04-17 09:02:51)

Offline

#4 2010-04-17 17:03:28

smilingfrog
Member
Registered: 2010-04-13
Posts: 3

Re: Help with installation frustration

I have installed the printer driver. It is a USB printer/scanner. I have also installed cups-pdf, so that a document can be printed directly to a PDF. Neither work, which means they are both recognized as printers under the print menu, but when I attempt to print a file in hardcopy OR as a pdf, nothing appears. The printer doesn't print, and the PDF generated is a blank page.

Here is the error message from /var/log/cups/error_cups

$ sudo cat /var/log/cups/error_log 
E [16/Apr/2010:15:04:45 -0700] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [16/Apr/2010:15:06:46 -0700] [CGI] Unable to create avahi client: Resource temporarily unavailable
E [16/Apr/2010:15:06:46 -0700] [cups-deviced] PID 23079 (dnssd) stopped with status 1!
E [16/Apr/2010:15:08:42 -0700] [CGI] Unable to create avahi client: Resource temporarily unavailable
E [16/Apr/2010:15:08:42 -0700] [cups-deviced] PID 23124 (dnssd) stopped with status 1!
E [16/Apr/2010:15:10:14 -0700] [CGI] Unable to create avahi client: Resource temporarily unavailable
E [16/Apr/2010:15:10:14 -0700] [cups-deviced] PID 23174 (dnssd) stopped with status 1!
E [16/Apr/2010:15:10:39 -0700] [CGI] Unable to create avahi client: Resource temporarily unavailable
E [16/Apr/2010:15:10:39 -0700] [cups-deviced] PID 23209 (dnssd) stopped with status 1!
E [16/Apr/2010:15:43:12 -0700] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [16/Apr/2010:15:44:14 -0700] [CGI] Unable to create avahi client: Resource temporarily unavailable
E [16/Apr/2010:15:44:14 -0700] [cups-deviced] PID 2772 (dnssd) stopped with status 1!
E [16/Apr/2010:15:44:37 -0700] [CGI] Unable to create avahi client: Resource temporarily unavailable
E [16/Apr/2010:15:44:37 -0700] [cups-deviced] PID 2790 (dnssd) stopped with status 1!
E [16/Apr/2010:15:46:55 -0700] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported

Help translating will be appreciated!

Offline

#5 2010-04-18 10:57:46

s_ø
Member
Registered: 2010-04-16
Posts: 2

Re: Help with installation frustration

I get the same errors in the error_log when trying to print to my Brother dcp-135c.
Will look around and post if I get any good ideas.

Offline

#6 2010-04-19 07:07:22

s_ø
Member
Registered: 2010-04-16
Posts: 2

Re: Help with installation frustration

Havent gotten it to porint yet, but this mght help you.

Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported

You need to set acl as an option when mounting the partition.
Edit your fstab.

sudo nano /etc/fstab

If you have a separate /var partition it will look something like this

/dev/sdc9 /var ext4 defaults 0 1

just add acl after defaults

/dev/sdc9 /var ext4 defaults,acl 0 1

Otherwise set it on the root partition.

If you have 64bit arch then you need some 32bit libs. Take a look a this http://welcome.solutions.brother.com/bs … tml#f00081

Offline

Board footer

Powered by FluxBB