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#1 2010-06-05 00:11:33

mkanada
Member
Registered: 2010-06-04
Posts: 6

[SOLVED] HP printer gets crazy.

I've been using Arch Linux and my HP Photosmart C4680 for last month with no errors. After a few days without any print, today this printer gets crazy.

Already removed and installed cups and hplip packages.

This is what I get from Arch:

(scanned page)
hp-printer-error.jpg

This is what I get from Windows

(scanned page)
hp-printer-ok.jpg

Scanner still working.

Last edited by mkanada (2010-06-06 13:52:38)

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#2 2010-06-05 14:29:03

Nicocys
Member
Registered: 2010-06-05
Posts: 20

Re: [SOLVED] HP printer gets crazy.

Hi !

I've got the same problem with my Photosmart C6100 at home and my Photosmart C4400 in my student room.

It seems this issue came from the last hplip update from I don't know when. I didn't try to print immediately after it was updated, so I discovered this issue a few days before taking plane.

My parents still can print with their Ubuntu 9.10.
I have exactly the same piece of art than shown above.

I've installed the C6100 as a new printer today, so there is no residual config files from it before hplip was updated.

I'm not in a urge for it, but it will become problematic in the end of holydays wink

By the way, the scanner still work properly.

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#3 2010-06-05 14:44:07

jocheem67
Member
Registered: 2009-11-09
Posts: 243

Re: [SOLVED] HP printer gets crazy.

I'm pretty sure one can change drivers from within the cups-inteface. Go to manage printers and search for the pop-up where you can change the used version of hplip. If I'm right you can also bypass hplip in favor for something else ( cannot check right now....maybe someone else knows? ).

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#4 2010-06-05 15:03:10

Nicocys
Member
Registered: 2010-06-05
Posts: 20

Re: [SOLVED] HP printer gets crazy.

Thanks smile

It works by replacing hpcups 3.10.5 with hpijs 3.10.5.

Problem solved for me then smile

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#5 2010-06-06 13:51:49

mkanada
Member
Registered: 2010-06-04
Posts: 6

Re: [SOLVED] HP printer gets crazy.

Problem solved after removing the printer and installing it again. I was using one old 'ppd' file (from Ubuntu 8.04, my last distribution). I'm not shure if hplip atualization replaces 'ppd' file, even if its the last one (not my case).

Anyway, removing and installing again the printer in cups will solve the problem.

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