Arch Linux

synthead

Member

Registered: 2006-05-09

Posts: 1,344

Best Practical's RT (Request Tracker)

Thought this would be a great tool for our company, and since I run a few Arch servers in-house, I built a package for it.

From the website: "RT is a battle-tested issue tracking system which thousands of organizations use for bug tracking, help desk ticketing, customer service, workflow processes, change management, network operations, youth counselling and even more. Organizations around the world have been running smoothly thanks to RT for over 10 years."

Website: http://bestpractical.com/rt/
People and organizations that use RT: http://bestpractical.com/rt/who.html http://requesttracker.wikia.com/wiki/RTUsers
O'Reilly handbook: http://www.amazon.com/exec/obidos/tg/de … ctical-20/

Wiki: https://wiki.archlinux.org/index.php/Request_Tracker (follow this before you install or configure RT)
AUR: https://aur.archlinux.org/packages.php?ID=53167

Last edited by synthead (2011-10-15 06:25:16)