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#1 2011-11-20 21:29:38

edke
Member
From: Kosice, Slovakia
Registered: 2011-09-20
Posts: 43

Multiple freeze issues on my laptop

Hello.

I'm experiencing multiple freeze issues lately. Inspecting all logs available but found nothing.

1. sometimes gdm freezes while switching users in Gnome 3. I share my laptop with my wife, separate accounts. While switching from one user to another, somethimes gdm (screen with account names) hangs, in situations when both users are logged or one is not. Only thing that helps is to switch to console, log in and restart gdm.

2. I had issues with suspend, so I turned off suspend based on inactivity. Now sometimes when laptop has some idle time and is inactive, screen turns off. Then it hands, all leds are on, unable to wake (turn on display), nothing works, switching to console, nothing.

3. Total freeze while logging into Gnome 3 session of my wife. Black screen, all leds on, only hard turn off (long press power button).

I inspected all logs in /var/log, also .xsession-errors in both home folders of both users. Can't find anything .... I'm desperate. Please post some tips, how to log more. I can't even submit or search for some bugs as I can't determine even what is the cause.

My laptop is ASUS X50Z.

lspci:

00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780/RS880 PCI to PCI bridge (int gfx)
00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0)
00:05.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1)
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:11.0 SATA controller: ATI Technologies Inc SB7x0/SB8x0/SB9x0 SATA Controller [IDE mode]
00:12.0 USB controller: ATI Technologies Inc SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:12.1 USB controller: ATI Technologies Inc SB7x0 USB OHCI1 Controller
00:12.2 USB controller: ATI Technologies Inc SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:13.0 USB controller: ATI Technologies Inc SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:13.1 USB controller: ATI Technologies Inc SB7x0 USB OHCI1 Controller
00:13.2 USB controller: ATI Technologies Inc SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
00:14.1 IDE interface: ATI Technologies Inc SB7x0/SB8x0/SB9x0 IDE Controller
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB7x0/SB8x0/SB9x0 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:14.5 USB controller: ATI Technologies Inc SB7x0/SB8x0/SB9x0 USB OHCI2 Controller
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor HyperTransport Configuration (rev 40)
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor Link Control
01:05.0 VGA compatible controller: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics]
02:00.0 Network controller: Atheros Communications Inc. AR928X Wireless Network Adapter (PCI-Express) (rev 01)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 02)

Packages installed -> http://pastebin.com/efUsSdr4

I will gladly post more info.

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#2 2011-11-20 21:32:06

edke
Member
From: Kosice, Slovakia
Registered: 2011-09-20
Posts: 43

Re: Multiple freeze issues on my laptop

lsmod:

Module                  Size  Used by
fuse                   66858  2 
ipv6                  288122  24 
ext3                  191948  1 
jbd                    63179  1 ext3
uvcvideo               64995  0 
videodev               85100  1 uvcvideo
media                  10565  2 uvcvideo,videodev
v4l2_compat_ioctl32     8644  1 videodev
cryptd                  8309  0 
aes_x86_64              7508  2 
aes_generic            26138  1 aes_x86_64
ecb                     2073  1 
btusb                  11385  0 
joydev                  9895  0 
bluetooth             150884  1 btusb
arc4                    1410  2 
ath9k                  86553  0 
radeon                994864  3 
mac80211              221931  1 ath9k
ttm                    54872  1 radeon
drm_kms_helper         25721  1 radeon
serio_raw               4294  0 
i2c_piix4               8224  0 
psmouse                55501  0 
snd_hda_codec_realtek   282216  1 
ath9k_common            1858  1 ath9k
drm                   185736  5 radeon,ttm,drm_kms_helper
i2c_algo_bit            5199  1 radeon
i2c_core               20460  6 videodev,radeon,drm_kms_helper,i2c_piix4,drm,i2c_algo_bit
pcspkr                  1819  0 
asus_laptop            14098  0 
sr_mod                 14951  0 
ath9k_hw              304895  2 ath9k,ath9k_common
ath                    14770  2 ath9k,ath9k_hw
cdrom                  36553  1 sr_mod
r8169                  45411  0 
evdev                   9530  10 
cfg80211              165636  3 ath9k,mac80211,ath
sparse_keymap           3120  1 asus_laptop
k10temp                 2883  0 
processor              24224  0 
thermal                 7799  0 
button                  4470  0 
ac                      2344  0 
video                  11164  0 
battery                 6453  0 
snd_hda_intel          22410  2 
snd_hda_codec          80889  2 snd_hda_codec_realtek,snd_hda_intel
sp5100_tco              4568  0 
shpchp                 26281  0 
mii                     4059  1 r8169
pci_hotplug            25454  1 shpchp
snd_hwdep               6357  1 snd_hda_codec
snd_pcm                74368  2 snd_hda_intel,snd_hda_codec
rfkill                 15498  4 bluetooth,asus_laptop,cfg80211
snd_timer              19544  1 snd_pcm
snd                    58362  10 snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_timer
soundcore               6210  1 snd
snd_page_alloc          7153  2 snd_hda_intel,snd_pcm
vboxdrv              1790690  0 
ext4                  375413  2 
mbcache                 5881  2 ext3,ext4
jbd2                   70667  1 ext4
crc16                   1359  2 bluetooth,ext4
sd_mod                 28275  3 
usbhid                 35352  0 
pata_acpi               3376  0 
hid                    82435  1 usbhid
ohci_hcd               21714  0 
pata_atiixp             3928  0 
ahci                   20005  2 
libahci                19559  1 ahci
libata                166724  4 pata_acpi,pata_atiixp,ahci,libahci
ehci_hcd               40794  0 
usbcore               144144  6 uvcvideo,btusb,usbhid,ohci_hcd,ehci_hcd
scsi_mod              132794  3 sr_mod,sd_mod,libata
dm_mod                 69692  12 

/etc/rc.conf:

#
# /etc/rc.conf - Main Configuration for Arch Linux
#

# -----------------------------------------------------------------------
# LOCALIZATION
# -----------------------------------------------------------------------
#
# LOCALE: available languages can be listed with the 'locale -a' command
# DAEMON_LOCALE: If set to 'yes', use $LOCALE as the locale during daemon
# startup and during the boot process. If set to 'no', the C locale is used.
# HARDWARECLOCK: set to "", "UTC" or "localtime", any other value will result
#   in the hardware clock being left untouched (useful for virtualization)
#   Note: Using "localtime" is discouraged, using "" makes hwclock fall back
#   to the value in /var/lib/hwclock/adjfile
# TIMEZONE: timezones are found in /usr/share/zoneinfo
#   Note: if unset, the value in /etc/localtime is used unchanged
# KEYMAP: keymaps are found in /usr/share/kbd/keymaps
# CONSOLEFONT: found in /usr/share/kbd/consolefonts (only needed for non-US)
# CONSOLEMAP: found in /usr/share/kbd/consoletrans
# USECOLOR: use ANSI color sequences in startup messages
#
LOCALE="en_US.UTF-8"
DAEMON_LOCALE="no"
HARDWARECLOCK="UTC"
TIMEZONE="Europe/Bratislava"
KEYMAP="us"
CONSOLEFONT=
CONSOLEMAP=
USECOLOR="yes"

# -----------------------------------------------------------------------
# HARDWARE
# -----------------------------------------------------------------------
#
# MODULES: Modules to load at boot-up. Blacklisting is no longer supported.
#   Replace every !module by an entry as on the following line in a file in
#   /etc/modprobe.d:
#     blacklist module
#   See "man modprobe.conf" for details.
#
MODULES=(dm-mod vboxdrv)

# Udev settle timeout (default to 30)
UDEV_TIMEOUT=30

# Scan for FakeRAID (dmraid) Volumes at startup
USEDMRAID="no"

# Scan for BTRFS volumes at startup
USEBTRFS="no"

# Scan for LVM volume groups at startup, required if you use LVM
USELVM="yes"

# -----------------------------------------------------------------------
# NETWORKING
# -----------------------------------------------------------------------
#
# HOSTNAME: Hostname of machine. Should also be put in /etc/hosts
#
HOSTNAME="gorgoroth"

# Use 'ip addr' or 'ls /sys/class/net/' to see all available interfaces.
#
# Wired network setup
#   - interface: name of device (required)
#   - address: IP address (leave blank for DHCP)
#   - netmask: subnet mask (ignored for DHCP) (optional, defaults to 255.255.255.0)
#   - broadcast: broadcast address (ignored for DHCP) (optional)
#   - gateway: default route (ignored for DHCP)
# 
# Static IP example
# interface=eth0
# address=192.168.0.2
# netmask=255.255.255.0
# broadcast=192.168.0.255
# gateway=192.168.0.1
#
# DHCP example
# interface=eth0
# address=
# netmask=
# gateway=

interface=eth0
address=
netmask=
broadcast=
gateway=

# Setting this to "yes" will skip network shutdown.
# This is required if your root device is on NFS.
NETWORK_PERSIST="no"

# Enable these netcfg profiles at boot-up. These are useful if you happen to
# need more advanced network features than the simple network service
# supports, such as multiple network configurations (ie, laptop users)
#   - set to 'menu' to present a menu during boot-up (dialog package required)
#   - prefix an entry with a ! to disable it
#
# Network profiles are found in /etc/network.d
#
# This requires the netcfg package
#
#NETWORKS=(main)

# -----------------------------------------------------------------------
# DAEMONS
# -----------------------------------------------------------------------
#
# Daemons to start at boot-up (in this order)
#   - prefix a daemon with a ! to disable it
#   - prefix a daemon with a @ to start it up in the background
#
# If something other takes care of your hardware clock (ntpd, dual-boot...)
# you should disable 'hwclock' here.
#
DAEMONS=(hwclock syslog-ng netfs crond dbus gdm networkmanager @dropboxd sshd cupsd)

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#3 2011-11-20 21:39:53

edke
Member
From: Kosice, Slovakia
Registered: 2011-09-20
Posts: 43

Re: Multiple freeze issues on my laptop

/var/log/errors.log:

Nov 20 16:39:58 localhost kernel: [ 4000.293008] ata2: softreset failed (device not ready)
Nov 20 16:39:58 localhost kernel: [ 4002.426333] ata1: softreset failed (device not ready)
Nov 20 16:48:46 localhost pulseaudio[4950]: [pulseaudio] pid.c: Daemon already running.
Nov 20 17:09:17 localhost kernel: [    1.840061] ata1: softreset failed (device not ready)
Nov 20 17:09:17 localhost kernel: [    1.846771] ata2: softreset failed (device not ready)
Nov 20 17:09:17 localhost kernel: [    8.637126] SP5100 TCO timer: mmio address 0xfec000f0 already in use
Nov 20 17:09:17 localhost kernel: [    9.569049] shpchp 0000:00:01.0: Cannot reserve MMIO region
Nov 20 17:12:19 localhost pulseaudio[1654]: [pulseaudio] pid.c: Daemon already running.
Nov 20 17:24:36 localhost NetworkManager[926]: nm_system_iface_flush_routes: assertion `iface != NULL' failed
Nov 20 17:46:16 localhost kernel: [  947.623309] ata2: softreset failed (device not ready)
Nov 20 17:46:16 localhost kernel: [  949.763310] ata1: softreset failed (device not ready)
Nov 20 20:35:16 localhost kernel: [ 1044.463301] ata2: softreset failed (device not ready)
Nov 20 20:35:16 localhost kernel: [ 1046.543294] ata1: softreset failed (device not ready)
Nov 20 20:44:04 localhost pulseaudio[4222]: [pulseaudio] pid.c: Daemon already running.
Nov 20 21:06:14 localhost kernel: [    1.860025] ata2: softreset failed (device not ready)
Nov 20 21:06:14 localhost kernel: [    1.860519] ata1: softreset failed (device not ready)
Nov 20 21:06:14 localhost kernel: [    7.488259] SP5100 TCO timer: mmio address 0xfec000f0 already in use
Nov 20 21:06:14 localhost kernel: [    8.097341] shpchp 0000:00:01.0: Cannot reserve MMIO region
Nov 20 21:06:55 localhost pulseaudio[1395]: [pulseaudio] pid.c: Daemon already running.
Nov 20 21:51:40 localhost kernel: [    1.830079] ata4: softreset failed (device not ready)
Nov 20 21:51:40 localhost kernel: [    1.830152] ata3: softreset failed (device not ready)
Nov 20 21:51:40 localhost kernel: [    5.977554] SP5100 TCO timer: mmio address 0xfec000f0 already in use
Nov 20 21:51:40 localhost kernel: [    6.701421] shpchp 0000:00:01.0: Cannot reserve MMIO region
Nov 20 22:03:43 localhost kernel: [    1.866724] ata1: softreset failed (device not ready)
Nov 20 22:03:43 localhost kernel: [    1.867249] ata2: softreset failed (device not ready)
Nov 20 22:03:43 localhost kernel: [    6.234225] shpchp 0000:00:01.0: Cannot reserve MMIO region
Nov 20 22:03:43 localhost kernel: [    6.247497] SP5100 TCO timer: mmio address 0xfec000f0 already in use
Nov 20 22:04:20 localhost pulseaudio[1412]: [pulseaudio] pid.c: Daemon already running.
Nov 20 22:05:11 localhost pulseaudio[1781]: [pulseaudio] pid.c: Daemon already running.

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#4 2011-11-20 21:47:58

jasonwryan
Anarchist
From: .nz
Registered: 2009-05-09
Posts: 30,426
Website

Re: Multiple freeze issues on my laptop

Please use the edit button and stop bumping your thread: the community will help as and when they can.

https://wiki.archlinux.org/index.php/Fo … te#Bumping


Arch + dwm   •   Mercurial repos  •   Surfraw

Registered Linux User #482438

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#5 2011-11-20 21:53:04

edke
Member
From: Kosice, Slovakia
Registered: 2011-09-20
Posts: 43

Re: Multiple freeze issues on my laptop

jasonwryan wrote:

Please use the edit button and stop bumping your thread: the community will help as and when they can.

https://wiki.archlinux.org/index.php/Fo … te#Bumping

Well, that was not the intention, not posting single words or useless messages, and new posts were posted in short period of time, still my thread was most recent, but ok, will do edit next time, thank you anyway.

edit:  "Do your own research, continue to troubleshoot, post the results, and be patient with the community." -> I think I just did exactly as noted in bumping description, wouldn't call this "bumping" at all. There is not single word about not posting new info into new post but to edit previous posts instead.

Last edited by edke (2011-11-20 22:02:11)

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#6 2011-11-21 14:18:22

sealemar
Member
Registered: 2011-10-30
Posts: 32

Re: Multiple freeze issues on my laptop

What does dmesg says immediately after unfreezing (if occurs)? If no unfreeze occurs, try running gdm in verbose mode. Maybe something from gdm configuration will help also.

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#7 2011-11-21 14:28:37

edke
Member
From: Kosice, Slovakia
Registered: 2011-09-20
Posts: 43

Re: Multiple freeze issues on my laptop

sealemar wrote:

What does dmesg says immediately after unfreezing (if occurs)?  If no unfreeze occurs ...

No unfreezing there, it just hangs and only solution is to power off.

sealemar wrote:

Try running gdm in verbose mode. Maybe something from gdm configuration will help also.

Will dig into it in the evening at home, thanks so far.

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