Arch Linux

ineff

Member

Registered: 2011-11-30

Posts: 11

Kernel problems related to cpu [SOLVED]

Hi,
I've recently installed Arch on my laptop.
After some time I've noted this problem, if I use arch for some time (about 3 hours)
I get the following message:

 BUG soft lockup - CPU #1 stuck for 22 secs! kworker/1:2:24
stack of 22 secs
Call trace: ................(here comes a long sequence of hexadecimal numbers)
<IRQ>
<EOI>
.................(here comes a long sequence of hexadecimal numbers)

The same message reappears for the others CPUs.
Then the system stop taking input and apparently freeze.

Could anyone explain to me what this message could mean and maybe I could try to fix the problem?

Thanks.

Last edited by ineff (2011-12-20 09:53:48)

TheHebes

Member

From: New England

Registered: 2011-07-07

Posts: 138

Re: Kernel problems related to cpu [SOLVED]

It may help to know some more technical details. Perhaps what kind of laptop/CPU you have?

I have seen this before with an Astaro Secure Gateway 525 Firewall server. It seemed to do it when there was heavy disk activity, but I can't say for certain.

---

Laptops:
MSI GS60 Ghost
Asus Zenbook Pro UX501VW
Lenovo Thinkpad X120e

ineff

Member

Registered: 2011-11-30

Posts: 11

Re: Kernel problems related to cpu [SOLVED]

Sure,
here the output of /proc/cpuinfo

processor	: 0
vendor_id	: GenuineIntel
cpu family	: 6
model		: 37
model name	: Intel(R) Core(TM) i3 CPU       M 330  @ 2.13GHz
stepping	: 2
cpu MHz		: 933.000
cache size	: 3072 KB
physical id	: 0
siblings	: 4
core id		: 0
cpu cores	: 2
apicid		: 0
initial apicid	: 0
fpu		: yes
fpu_exception	: yes
cpuid level	: 11
wp		: yes
flags		: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 popcnt lahf_lm arat dts tpr_shadow vnmi flexpriority ept vpid
bogomips	: 4255.81
clflush size	: 64
cache_alignment	: 64
address sizes	: 36 bits physical, 48 bits virtual
power management:

processor	: 1
vendor_id	: GenuineIntel
cpu family	: 6
model		: 37
model name	: Intel(R) Core(TM) i3 CPU       M 330  @ 2.13GHz
stepping	: 2
cpu MHz		: 933.000
cache size	: 3072 KB
physical id	: 0
siblings	: 4
core id		: 0
cpu cores	: 2
apicid		: 1
initial apicid	: 1
fpu		: yes
fpu_exception	: yes
cpuid level	: 11
wp		: yes
flags		: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 popcnt lahf_lm arat dts tpr_shadow vnmi flexpriority ept vpid
bogomips	: 4255.91
clflush size	: 64
cache_alignment	: 64
address sizes	: 36 bits physical, 48 bits virtual
power management:

processor	: 2
vendor_id	: GenuineIntel
cpu family	: 6
model		: 37
model name	: Intel(R) Core(TM) i3 CPU       M 330  @ 2.13GHz
stepping	: 2
cpu MHz		: 933.000
cache size	: 3072 KB
physical id	: 0
siblings	: 4
core id		: 2
cpu cores	: 2
apicid		: 4
initial apicid	: 4
fpu		: yes
fpu_exception	: yes
cpuid level	: 11
wp		: yes
flags		: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 popcnt lahf_lm arat dts tpr_shadow vnmi flexpriority ept vpid
bogomips	: 4255.91
clflush size	: 64
cache_alignment	: 64
address sizes	: 36 bits physical, 48 bits virtual
power management:

processor	: 3
vendor_id	: GenuineIntel
cpu family	: 6
model		: 37
model name	: Intel(R) Core(TM) i3 CPU       M 330  @ 2.13GHz
stepping	: 2
cpu MHz		: 933.000
cache size	: 3072 KB
physical id	: 0
siblings	: 4
core id		: 2
cpu cores	: 2
apicid		: 5
initial apicid	: 5
fpu		: yes
fpu_exception	: yes
cpuid level	: 11
wp		: yes
flags		: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 popcnt lahf_lm arat dts tpr_shadow vnmi flexpriority ept vpid
bogomips	: 4255.91
clflush size	: 64
cache_alignment	: 64
address sizes	: 36 bits physical, 48 bits virtual
power management:

and here's the output of lspci

00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02)
00:01.0 PCI bridge: Intel Corporation Core Processor PCI Express x16 Root Port (rev 02)
00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
00:1a.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05)
00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 05)
00:1c.4 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 5 (rev 05)
00:1d.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5)
00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller (rev 05)
00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 05)
01:00.0 VGA compatible controller: ATI Technologies Inc M92 [Mobility Radeon HD 4500/5100 Series]
01:00.1 Audio device: ATI Technologies Inc RV710/730
02:00.0 Ethernet controller: Atheros Communications AR8152 v1.1 Fast Ethernet (rev c1)
03:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8191SEvB Wireless LAN Controller (rev 10)
3f:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02)
3f:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02)
3f:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02)
3f:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 02)
3f:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 02)
3f:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 02)

The laptop is a Toshiba Stellite  L650, if you need something else let me know.

Last edited by ineff (2011-11-30 20:54:41)

MadCat_X

Member

Registered: 2009-10-08

Posts: 189

Re: Kernel problems related to cpu [SOLVED]

Have you considered a possibility of hardware malfunction? Can you boot another OS from LiveCD or run some diagnostics?

ineff

Member

Registered: 2011-11-30

Posts: 11

Re: Kernel problems related to cpu [SOLVED]

I'm currently using Ubuntu Oneiric and it works perfectly fine!
What kind of diagnostic should I have to do?

tomk

Forum Fellow

From: Ireland

Registered: 2004-07-21

Posts: 9,839

Re: Kernel problems related to cpu [SOLVED]

Is your system completely up to date?

Also, try the -lts kernel, see how that goes.

ineff

Member

Registered: 2011-11-30

Posts: 11

Re: Kernel problems related to cpu [SOLVED]

Yes it's update, and I've also tryed the lts kernel (2.6) but unfortunately with that kernel system dosn't even start.

ineff

Member

Registered: 2011-11-30

Posts: 11

Re: Kernel problems related to cpu [SOLVED]

I've done some experiments by myself.
Now I'm sure that the problem is kernel related, because I'm using Ubuntu's kernel on Arch, and it works fine.
The problem is that Ubuntu uses kernel 3.0, so I wonder if this is a problem of kernel 3.1. Is there any different package providing kernel 3.1?

ineff

Member

Registered: 2011-11-30

Posts: 11

Re: Kernel problems related to cpu [SOLVED]

It seems that the problem had been solved with last upgrade.
Thanks everyone for your help.