[SOLVED]Unable to detect WD External HDD.

darnir · 2012-01-13 08:48:13

I tried plugging in my NTFS formatted WD 1TB External HDD into my Arch system.
However, it fails to detect the Drive. There is no entry in /dev to correspond to the HDD. I do not have automounting enabled.
I have the ntfs-3g package installed for access to NTFS drives. I also have a couple of NTFS drives mounted on my system, so that seems to be working fine.
How can I get this HDD to work?
I checked

 fdisk -l

but even there I couldnt find an entry for the HDD.

Last edited by darnir (2012-01-13 10:57:08)

karol · 2012-01-13 08:51:40

Post the 'dmesg' output when you plug the drive in.

darnir · 2012-01-13 08:54:50

Result of dmesg:

[ 3241.839732] usb 2-2: new high speed USB device number 3 using ehci_hcd
[ 3242.838455] Initializing USB Mass Storage driver...
[ 3242.839891] scsi6 : usb-storage 2-2:1.0
[ 3242.840216] usbcore: registered new interface driver usb-storage
[ 3242.840218] USB Mass Storage support registered.
[ 3242.841444] usbcore: registered new interface driver uas
[ 3242.854102] usb 2-2: USB disconnect, device number 3
[ 3243.139734] usb 2-2: new high speed USB device number 4 using ehci_hcd
[ 3243.840454] usb 2-2: unable to read config index 0 descriptor/start: -61
[ 3243.840459] usb 2-2: chopping to 0 config(s)
[ 3243.841137] usb 2-2: no configuration chosen from 0 choices
[ 3853.343898] usb 2-2: USB disconnect, device number 4
[ 3859.309681] usb 2-2: new high speed USB device number 5 using ehci_hcd
[ 3874.416367] usb 2-2: device descriptor read/64, error -110
[ 3889.626346] usb 2-2: device descriptor read/64, error -110
[ 3889.836328] usb 2-2: new high speed USB device number 6 using ehci_hcd
[ 3904.942997] usb 2-2: device descriptor read/64, error -110
[ 3920.153006] usb 2-2: device descriptor read/64, error -110
[ 3920.362992] usb 2-2: new high speed USB device number 7 using ehci_hcd
[ 3925.772977] usb 2-2: device not accepting address 7, error -71
[ 3925.879648] usb 2-2: new high speed USB device number 8 using ehci_hcd
[ 3931.289666] usb 2-2: device not accepting address 8, error -71
[ 3931.291593] hub 2-0:1.0: unable to enumerate USB device on port 2
[ 3931.549654] usb 6-2: new full speed USB device number 2 using uhci_hcd
[ 3946.656311] usb 6-2: device descriptor read/64, error -110
[ 3949.319700] hub 6-0:1.0: unable to enumerate USB device on port 2
[ 3963.406327] usb 2-3: new high speed USB device number 9 using ehci_hcd
[ 3978.512976] usb 2-3: device descriptor read/64, error -110
[ 3993.726311] usb 2-3: device descriptor read/64, error -110
[ 3993.936330] usb 2-3: new high speed USB device number 10 using ehci_hcd
[ 4009.042989] usb 2-3: device descriptor read/64, error -110
[ 4024.252980] usb 2-3: device descriptor read/64, error -110
[ 4024.462972] usb 2-3: new high speed USB device number 11 using ehci_hcd
[ 4029.872972] usb 2-3: device not accepting address 11, error -71
[ 4029.979647] usb 2-3: new high speed USB device number 12 using ehci_hcd
[ 4035.389652] usb 2-3: device not accepting address 12, error -71
[ 4035.389672] hub 2-0:1.0: unable to enumerate USB device on port 3
[ 4035.756303] usb 7-1: new full speed USB device number 3 using uhci_hcd
[ 4050.862989] usb 7-1: device descriptor read/64, error -110
[ 4066.126302] usb 7-1: device descriptor read/64, error -110
[ 4066.336295] usb 7-1: new full speed USB device number 4 using uhci_hcd
[ 4081.442967] usb 7-1: device descriptor read/64, error -110
[ 4096.653049] usb 7-1: device descriptor read/64, error -110
[ 4096.862959] usb 7-1: new full speed USB device number 5 using uhci_hcd
[ 4102.272948] usb 7-1: device not accepting address 5, error -84
[ 4102.379636] usb 7-1: new full speed USB device number 6 using uhci_hcd
[ 4107.789606] usb 7-1: device not accepting address 6, error -84
[ 4107.789624] hub 7-0:1.0: unable to enumerate USB device on port 1

This is what I found in /var/log/messages.log

Jan 13 13:56:24 localhost kernel: [ 3242.838455] Initializing USB Mass Storage driver...
Jan 13 13:56:24 localhost kernel: [ 3242.839891] scsi6 : usb-storage 2-2:1.0
Jan 13 13:56:24 localhost kernel: [ 3242.840216] usbcore: registered new interface driver usb-storage
Jan 13 13:56:24 localhost kernel: [ 3242.840218] USB Mass Storage support registered.
Jan 13 13:56:24 localhost kernel: [ 3242.841444] usbcore: registered new interface driver uas
Jan 13 13:56:24 localhost kernel: [ 3242.854102] usb 2-2: USB disconnect, device number 3
Jan 13 13:56:24 localhost kernel: [ 3243.139734] usb 2-2: new high speed USB device number 4 using ehci_hcd
Jan 13 13:56:25 localhost mtp-probe: checking bus 2, device 4: "/sys/devices/pci0000:00/0000:00:1d.7/usb2/2-2"
Jan 13 13:56:25 localhost kernel: [ 3243.841137] usb 2-2: no configuration chosen from 0 choices
Jan 13 13:56:25 localhost mtp-probe: bus: 2, device: 4 was not an MTP device
Jan 13 14:06:34 localhost kernel: [ 3853.343898] usb 2-2: USB disconnect, device number 4
Jan 13 14:06:40 localhost kernel: [ 3859.309681] usb 2-2: new high speed USB device number 5 using ehci_hcd
Jan 13 14:07:11 localhost kernel: [ 3889.836328] usb 2-2: new high speed USB device number 6 using ehci_hcd
Jan 13 14:07:41 localhost kernel: [ 3920.362992] usb 2-2: new high speed USB device number 7 using ehci_hcd
Jan 13 14:07:47 localhost kernel: [ 3925.879648] usb 2-2: new high speed USB device number 8 using ehci_hcd
Jan 13 14:07:53 localhost kernel: [ 3931.549654] usb 6-2: new full speed USB device number 2 using uhci_hcd
Jan 13 14:08:24 localhost kernel: [ 3963.406327] usb 2-3: new high speed USB device number 9 using ehci_hcd
Jan 13 14:08:55 localhost kernel: [ 3993.936330] usb 2-3: new high speed USB device number 10 using ehci_hcd
Jan 13 14:09:25 localhost kernel: [ 4024.462972] usb 2-3: new high speed USB device number 11 using ehci_hcd
Jan 13 14:09:31 localhost kernel: [ 4029.979647] usb 2-3: new high speed USB device number 12 using ehci_hcd
Jan 13 14:09:37 localhost kernel: [ 4035.756303] usb 7-1: new full speed USB device number 3 using uhci_hcd
Jan 13 14:10:07 localhost kernel: [ 4066.336295] usb 7-1: new full speed USB device number 4 using uhci_hcd
Jan 13 14:10:38 localhost kernel: [ 4096.862959] usb 7-1: new full speed USB device number 5 using uhci_hcd
Jan 13 14:10:43 localhost kernel: [ 4102.379636] usb 7-1: new full speed USB device number 6 using uhci_hcd

So, it seems like the kernel is detecting a disk being plugged in, but nothing ahead of that.

Last edited by darnir (2012-01-13 08:57:56)

jasonwryan · 2012-01-13 09:02:16

See this old thread: https://bbs.archlinux.org/viewtopic.php … 25#p487925

darnir · 2012-01-13 09:15:36

@jasonwryan: Thanks for the link. I tried the solution mentioned there. Ran

 modprobe -r ehci_hcd

and re-plugged the device. Yet, nothing. It wont detect.

I ran lsusb:

[darshit@darshit ~]$ lsusb
Bus 005 Device 002: ID 05ca:18a0 Ricoh Co., Ltd 
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 0a5c:4500 Broadcom Corp. BCM2046B1 USB 2.0 Hub (part of BCM2046 Bluetooth)
Bus 007 Device 006: ID 046d:c044 Logitech, Inc. LX3 Optical Mouse
Bus 003 Device 003: ID 413c:8157 Dell Computer Corp. Integrated Keyboard
Bus 003 Device 004: ID 413c:8158 Dell Computer Corp. Integrated Touchpad / Trackstick

Doesnt detect there.
The result of dmesg after unloading the module was :

[  662.156657] usb 6-2: new full speed USB device number 2 using uhci_hcd
[  677.263318] usb 6-2: device descriptor read/64, error -110
[  692.473309] usb 6-2: device descriptor read/64, error -110
[  692.683309] usb 6-2: new full speed USB device number 3 using uhci_hcd
[  707.789981] usb 6-2: device descriptor read/64, error -110
[  723.000158] usb 6-2: device descriptor read/64, error -110
[  723.209998] usb 6-2: new full speed USB device number 4 using uhci_hcd
[  728.619980] usb 6-2: device not accepting address 4, error -84
[  728.726627] usb 6-2: new full speed USB device number 5 using uhci_hcd
[  734.136634] usb 6-2: device not accepting address 5, error -84
[  734.136653] hub 6-0:1.0: unable to enumerate USB device on port 2

darnir · 2012-01-13 09:25:26

Okay. I dont know what worked. But plugging it and unplugging it a few times seemed to do the trick for me. I now have the device mounted and working.
Thanks for the help. But I'd honestly like to know what was wrong earlier..

NikTh · 2012-01-15 18:39:09

darnir wrote:

But I'd honestly like to know what was wrong earlier..

Maybe it's a kernel bug. Maybe not. Some people report that the support for ECHI in the kernel its the problem. When they re-compiled the kernel removing this option , fixed the problem . But nothing for sure. (just other forums opinions).

Last edited by NikTh (2012-01-15 18:40:15)

boomshalek · 2012-01-30 18:47:08

Some people report that the support for ECHI in the kernel its the problem. When they re-compiled the kernel removing this option, fixed the problem.

So bottomline do you recommend to blacklist uhci-hcd in this case?

Check Other Post

Arch Linux

#1 2012-01-13 08:48:13

[SOLVED]Unable to detect WD External HDD.

#2 2012-01-13 08:51:40

Re: [SOLVED]Unable to detect WD External HDD.

#3 2012-01-13 08:54:50

Re: [SOLVED]Unable to detect WD External HDD.

#4 2012-01-13 09:02:16

Re: [SOLVED]Unable to detect WD External HDD.

#5 2012-01-13 09:15:36

Re: [SOLVED]Unable to detect WD External HDD.

#6 2012-01-13 09:25:26

Re: [SOLVED]Unable to detect WD External HDD.

#7 2012-01-15 18:39:09

Re: [SOLVED]Unable to detect WD External HDD.

#8 2012-01-30 18:47:08

Re: [SOLVED]Unable to detect WD External HDD.

Board footer