DRM error at boot on intel gpu

pogeymanz · 2011-01-17 15:42:57

[drm:intel_dsm_platform_mux_info] *ERROR* MUX INFO call failed

I get this error at boot. I have no idea what it means, and a google search is not very enlightening. Basically, this is part of a routine that determines which outputs are "muxable," whatever that means.

I'm using the intel i915 driver.

Here is part of dmesg.log

[drm] Initialized drm 1.1.0 20060810
i915 0000:00:02.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
i915 0000:00:02.0: setting latency timer to 64
i915 0000:00:02.0: irq 40 for MSI/MSI-X
[drm:intel_dsm_platform_mux_info] *ERROR* MUX INFO call failed
vgaarb: device changed decodes: PCI:0000:00:02.0,olddecodes=io+mem,decodes=io+mem:owns=io+mem
Console: switching to colour frame buffer device 170x48
fb0: inteldrmfb frame buffer device
drm: registered panic notifier
acpi device:0e: registered as cooling_device0
input: Video Bus as /devices/LNXSYSTM:00/device:00/PNP0A08:00/LNXVIDEO:02/input/input4
ACPI: Video Device [GFX0] (multi-head: yes  rom: no  post: no)
[drm] Initialized i915 1.6.0 20080730 for 0000:00:02.0 on minor 0
SCSI subsystem initialized

I don't know if this is anything to sweat. My only graphical issues are that my screen blinks(one-time-turn-off-then-on) once in a while and compositing doesn't quite work right, leaving artifacts and such.

I'm hoping that this error is at least related to the screen blink and that I might find a fix. This happened with the driver in [extra] so I switched to the one in [testing] and it's still here.

[rob ~ ]$  pacman -Qs intel
local/intel-dri 7.10-1
    Mesa DRI drivers for Intel
local/ipw2100-fw 1.3-5
    Intel Centrino Drivers firmware for IPW2100
local/ipw2200-fw 3.1-3
    Firmware for the Intel PRO/Wireless 2200BG
local/phc-intel 0.3.2-12
    frequency driver for Intel CPUs with undervolting feature
local/xf86-video-intel 2.14.0-1 (xorg-video-drivers)
    X.org Intel i810/i830/i915/945G/G965+ video drivers

Unrelated: How do I figure out which of those firmware packages is the one I need without just uninstalling one to see?

pogeymanz · 2011-01-18 22:48:26

I guess nobody else has any experience with this?

svanheulen · 2011-02-26 07:57:22

I have these same errors in my logs but I'm not sure if it's causing an issue or not.

I have an Asus EEE PC 1215N with the ION hybrid video crap and I'm having problems with my screen turning off during boot and never turning on again ...sometimes. But I also found nouveau errors in my logs so that may be my problem.

Anyway, I haven't had the video issues you describe. I just now blacklisted the nouveau module so I'll see if that changes anything... probably not much help to you but at least you're not the only one with that error

binarydivision · 2011-08-31 18:29:33

@pogeymanz or anyone else find a fix for this? i have a Dell XPS 15z w/ sandy bridge and can't seem to get past this error at boot. It just hangs unless i add "acpi=off" to the kernel line in grub config which isn't something I want to do...

svanheulen · 2011-08-31 18:38:18

Sorry, I never found a solution. I still get that error but it doesn't cause any problems on my machine.

jocheem67 · 2011-09-01 16:04:59

Same error here:

[drm:intel_dsm_platform_mux_info] *ERROR* MUX INFO call failed

No solutions on the webz yet it seems...

don_crissti · 2011-09-17 20:16:59

@binarydivision: you have the latest BIOS version (A05) ? I have a XPS L502x (pretty much the same hardware) and everything works perfectly...

@jocheem67: Keith Packard replied here:

That looks harmless; I'll check with the ACPI experts though.

Last edited by don_crissti (2011-09-17 20:52:58)

act28 · 2011-10-22 01:27:59

Appears to be an upstream issue. https://bugzilla.redhat.com/show_bug.cgi?id=709115

I have the same errors with a Dell Vostro 3750 laptop on bootup.

dmesg output:
...
[drm] nouveau 0000:01:00.0: Invalid ROM contents
[drm] nouveau 0000:01:00.0: Pointer to BIT loadval table invalid
[drm] nouveau 0000:01:00.0: PGRAPH: Unsupported chipset, please report!
...
[drm:intel_dsm_platform_mux_info] *ERROR* MUX INFO call failed
[drm:intel_dsm_platform_mux_info] *ERROR* MUX INFO call failed

lspci output:
...
00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09)
...
01:00.0 VGA compatible controller: nVidia Corporation Device 0df5 (rev a1)
...

Jelle · 2011-10-22 07:59:05

I have the same error on a Thinkpad W520 (nVidia Quadro 1000M + Intel HD3000). Blacklisting nouveau reduces the errors (gpu switching doesn't work anyway without an ugly hack), but the Intel one persists.

clod89 · 2011-12-03 14:23:45

i have the same error on an alienware m11x r3, it seems to be affecting compositing as transparency in the terminal is laggy, but everything else works fine

Sidhartha · 2012-01-16 12:31:11

I get this too on my Thinkpad W520 (nVidia Quadro 1000M + Intel HD3000).

Any fix yet?

nawitus · 2012-01-31 19:29:44

I have the same error. My laptop works, but boot takes a long time now.

Renan Birck · 2012-02-01 03:37:52

I see the same error on my laptop (Dell XPS 15 - Intel HD3000 + GeForce GT525M), but as far as I can tell it's harmless.

egocentric · 2012-02-11 09:33:34

Same problem here on a

Dell Inspiron Q15R 5110-8104
CPU: i5 2430M / 2.40 GHz
GPU: NVIDIA GeForce GT 525M

I get this on the boot of the live cd.
i am new to arch and not that an advanced user of linux in general.This is my new laptop on which I wanted to give arch linux another try.. Do you think I should go on with the setup or wait till a solution is found to this problem?

Last edited by egocentric (2012-02-11 12:31:20)

erken · 2012-02-26 18:28:30

@egocentric yes you can go on with the setup, it won't block you.
Same problem for me on a Zombie Processus - Soul Reaper
CPU: intel i3 2310M
GPU: Intel HD3000

danielpie · 2012-04-09 09:41:03

I get the same error on Dell Vostro 3750 with Intel HD 3000 and Nvidia GT525M. I do not have any issues though. I have bumblebee/nvidia installed and everything works fine.

c00ki · 2012-05-02 13:12:22

Same here:

  sensors
acpitz-virtual-0
Adapter: Virtual device
temp1:        +57.0 C  (crit = +100.0 C)

thinkpad-isa-0000
Adapter: ISA adapter
fan1:        4522 RPM
temp1:        +57.0 C  
temp2:         +0.0 C  
temp3:         +0.0 C  
temp4:         +0.0 C  
temp5:         +0.0 C  
temp6:         +0.0 C  
temp7:         +0.0 C  
temp8:         +0.0 C  

coretemp-isa-0000
Adapter: ISA adapter
Core 0:       +47.0 C  (high = +95.0 C, crit = +105.0 C)
Core 2:       +51.0 C  (high = +95.0 C, crit = +105.0 C)

 ~ $ uname -a
Linux t410 3.3.4-1-ARCH #1 SMP PREEMPT Sat Apr 28 00:21:22 CEST 2012 x86_64 Intel(R) Core(TM) i7 CPU M 620 @ 2.67GHz GenuineIntel GNU/Linux

dartfira · 2012-05-22 18:49:16

Same here on Asus x35s
May 21 11:12:09 localhost kernel: [ 1.726131] [drm:intel_dsm_platform_mux_info] *ERROR* MUX INFO call failed
May 21 11:12:09 localhost kernel: [ 1.726259] [drm:intel_dsm_platform_mux_info] *ERROR* MUX INFO call failed

News?

TwiNight · 2012-06-17 06:59:56

Same here. XPS 15 L501X

mirrr · 2012-08-21 05:57:27

Why no one has written that this problem occurs when something is connected to a USB 3.0 during the system boots (at least on Dell Vostro 3750)?
If something connected to a USB 2.0 then i have normal system boot.
*Sorry for my english

lucertola · 2013-09-03 15:20:40

Well noticed !! I have a dell xps and after unplugging the usb ports and rebooting, the problem was not reported.
thanks

jasonwryan · 2013-09-03 18:02:31

Please don't necrobump: https://wiki.archlinux.org/index.php/Fo … Bumping.27

Closing

Arch Linux

#1 2011-01-17 15:42:57

DRM error at boot on intel gpu

#2 2011-01-18 22:48:26

Re: DRM error at boot on intel gpu

#3 2011-02-26 07:57:22

Re: DRM error at boot on intel gpu

#4 2011-08-31 18:29:33

Re: DRM error at boot on intel gpu

#5 2011-08-31 18:38:18

Re: DRM error at boot on intel gpu

#6 2011-09-01 16:04:59

Re: DRM error at boot on intel gpu

#7 2011-09-17 20:16:59

Re: DRM error at boot on intel gpu

#8 2011-10-22 01:27:59

Re: DRM error at boot on intel gpu

#9 2011-10-22 07:59:05

Re: DRM error at boot on intel gpu

#10 2011-12-03 14:23:45

Re: DRM error at boot on intel gpu

#11 2012-01-16 12:31:11

Re: DRM error at boot on intel gpu

#12 2012-01-31 19:29:44

Re: DRM error at boot on intel gpu

#13 2012-02-01 03:37:52

Re: DRM error at boot on intel gpu

#14 2012-02-11 09:33:34

Re: DRM error at boot on intel gpu

#15 2012-02-26 18:28:30

Re: DRM error at boot on intel gpu

#16 2012-04-09 09:41:03

Re: DRM error at boot on intel gpu

#17 2012-05-02 13:12:22

Re: DRM error at boot on intel gpu

#18 2012-05-22 18:49:16

Re: DRM error at boot on intel gpu

#19 2012-06-17 06:59:56

Re: DRM error at boot on intel gpu

#20 2012-08-21 05:57:27

Re: DRM error at boot on intel gpu

#21 2013-09-03 15:20:40

Re: DRM error at boot on intel gpu

#22 2013-09-03 18:02:31

Re: DRM error at boot on intel gpu

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