Arch Linux

daashali

Member

Registered: 2011-10-01

Posts: 7

HP Laserjet professional cannot be installed

Hi
I have HP Laserjet M1212nf network printer and I cannot get it to work. In Ubuntu everything works jus fine but in Arch they don't. I've installed everything (cups, hplip, hp plugins ...). Cups and hp-setup recognize the network printer but they cannot install it.
When I run hp-setup -i it says: error: Printer queue setup failed. Please restart CUPS and try again.
And when I try to install printer by cups it installs but I when I try to print something a print job would create and then it disapears as a successfull job but nothing happens.
In ubuntu I can print, scan and fax through network so I know my printer works in linux.

daashali

Member

Registered: 2011-10-01

Posts: 7

Re: HP Laserjet professional cannot be installed

Anybody?

pigiron

Member

From: USA

Registered: 2009-07-14

Posts: 150

Re: HP Laserjet professional cannot be installed

I won't be of much help. Even though I use a network printer, it's not a HP... and it appears that the HP works somewhat differently than mine.

But... have you seen this?

https://bbs.archlinux.org/viewtopic.php?id=113522

Also, when I've had network printer problems (and there's been more than a few), the first place I run to is the CUPS logs in /var/log/cups/. Between the logs and grepping around in some source code, I usually figure out what's gone wrong.

Good luck.

daashali

Member

Registered: 2011-10-01

Posts: 7

Re: HP Laserjet professional cannot be installed

Thanks for your reply. I've seen that post but unfortunately it didnt solve my problem. As mentioned in his post he had already installed the printer but I can't.
When I use hp-setup in debug mode I get this error:
hp-setup[20577]: debug: Restarting CUPS...
hp-setup[20577]: debug: Restart CUPS returned: exit=0 output=
hp-setup[20577]: debug: addPrinter('HP_LaserJet_Professional_M1212nf_MFP', 'hp:/net/HP_LaserJet_Professional_M1212nf_MFP?zc=NPI8FD5F0', '', '', 'lsb/usr/HP/hp-laserjet_professional_m1212nf_mfp-hpijs.ppd.gz', '')
hp-setup[20577]: debug: addPrinter() returned (0, Unable to connect to CUPS server)
But the cups daemon and avahi are started.

Last edited by daashali (2011-11-11 05:44:30)

daashali

Member

Registered: 2011-10-01

Posts: 7

Re: HP Laserjet professional cannot be installed

Am I the only one who's unable to setup the printer? No one can help me?

swanson

Member

From: Sweden

Registered: 2011-02-05

Posts: 759

Re: HP Laserjet professional cannot be installed

I'm no cups expert but take a look inside /etc/cups and /etc/cups/cupsd.conf and temporarily expand all permissions like;

<Location />
  # Allow shared printing and remote administration...
  Order allow,deny
  Allow all
</Location>

There are many more in there. (save the original file)
By the way, just to make sure , is cupsd started from rc.conf? In Ubuntu it's started by default, not so in Arch. Hope it gets you on the way.

daashali

Member

Registered: 2011-10-01

Posts: 7

Re: HP Laserjet professional cannot be installed

Thanks. Already done that but no luck.

thyraios

Member

Registered: 2011-04-08

Posts: 5

Re: HP Laserjet professional cannot be installed

Have you had any luck at installing the printer?
I had the printer installed but somehow the drivers got broke so I removed it and since then trying to reinstall with no luck.