Arch Linux

gr1mE

Member

Registered: 2012-01-04

Posts: 7

Elitebook 8440p notebook won't mount/recognize usb 3.0 drive

Recently just installed a Startech expresscard usb 3.0 using an NEC chipset. and Regular USB 2.0 drives mount automatically and work fine. My seagate 3.0 drive won't work at all however, it works fine when I boot up Linux mint on a usb drive.

Any ideas would be much appreciated, thanks

ewaller

Administrator

From: Pasadena, CA

Registered: 2009-07-13

Posts: 20,700

Re: Elitebook 8440p notebook won't mount/recognize usb 3.0 drive

My guess would be that you are missing a kernel mode driver -- one that is not enabled by default in our kernel.

I would start by comparing the output of lsmod on Mint and and Arch to see if you can determine the name of the module that exists on Mint, but not Arch.  You may also want to look at the system logs on Mint to find the driver name.  I don't have a custom kernel at the moment, so it is not convenient for me to check.

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Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
The shortest way to ruin a country is to give power to demagogues.— Dionysius of Halicarnassus
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How to Ask Questions the Smart Way

gr1mE

Member

Registered: 2012-01-04

Posts: 7

Re: Elitebook 8440p notebook won't mount/recognize usb 3.0 drive

Here are module LM runs that Arch linux doesn't

dm_crypt
snd_seq_midi_event
snd_seq
snd_seq_device
bnep
rfcomm
snd_seq_midi
snd_rawmidi
uvcvideo
mac_hid
dm_multipath
lp
binfmt_misc
squashfs
overlayfs
nls_iso8859_1
nls_cp437
vfat
fat
ext2
dm_raid45
xor
dm_mirror
dm_region_hash
dm_log
btrfs
zlib_deflate
libcrc32c

gr1mE

Member

Registered: 2012-01-04

Posts: 7

Re: Elitebook 8440p notebook won't mount/recognize usb 3.0 drive

Loaded them all except a few that didn't work, still doesn't mount the drive or recognize it

FATAL: Module overlayfs not found.

FATAL: Module dm_raid45 not found.

FATAL: Module dm_mirror_hash not found.

FATAL: Module dm_mirror_log not found

ewaller

Administrator

From: Pasadena, CA

Registered: 2009-07-13

Posts: 20,700

Re: Elitebook 8440p notebook won't mount/recognize usb 3.0 drive

Well, that was not very fruitful. 

Can you post the output of lspci -nn   (That is two n's, not m) ??

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Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
The shortest way to ruin a country is to give power to demagogues.— Dionysius of Halicarnassus
---
How to Ask Questions the Smart Way

gr1mE

Member

Registered: 2012-01-04

Posts: 7

Re: Elitebook 8440p notebook won't mount/recognize usb 3.0 drive

Booted up LINUX MINT, and attempted a removal of those 4 modules above. Only removing dm_raid45 worked, and one I removed it, I tried my 3.0 drive and it did not work. Then I reloaded it and it did work, so I guess thats the module

But I can't load it in the Arch kernel because I get a FATAL message, so what now

Thanks

ewaller

Administrator

From: Pasadena, CA

Registered: 2009-07-13

Posts: 20,700

Re: Elitebook 8440p notebook won't mount/recognize usb 3.0 drive

Try:  sudo modprobe raid456

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Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
The shortest way to ruin a country is to give power to demagogues.— Dionysius of Halicarnassus
---
How to Ask Questions the Smart Way

gr1mE

Member

Registered: 2012-01-04

Posts: 7

Re: Elitebook 8440p notebook won't mount/recognize usb 3.0 drive

I inserted it, but it didn't do anything.

ewaller

Administrator

From: Pasadena, CA

Registered: 2009-07-13

Posts: 20,700

Re: Elitebook 8440p notebook won't mount/recognize usb 3.0 drive

I set myself up to build a kernel last night.  Did you ever get the lspci -nn output I'd requested?

Edit:  Also, can you post the output of lsusb whilst your drive is attached?

Last edited by ewaller (2012-07-12 03:33:57)

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Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
The shortest way to ruin a country is to give power to demagogues.— Dionysius of Halicarnassus
---
How to Ask Questions the Smart Way

gr1mE

Member

Registered: 2012-01-04

Posts: 7

Re: Elitebook 8440p notebook won't mount/recognize usb 3.0 drive

00:00.0 Host bridge [0600]: Intel Corporation Core Processor DRAM Controller [8086:0044] (rev 02)
00:02.0 VGA compatible controller [0300]: Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02)
00:16.0 Communication controller [0780]: Intel Corporation 5 Series/3400 Series Chipset HECI Controller [8086:3b64] (rev 06)
00:19.0 Ethernet controller [0200]: Intel Corporation 82577LM Gigabit Network Connection [8086:10ea] (rev 05)
00:1a.0 USB controller [0c03]: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller [8086:3b3c] (rev 05)
00:1b.0 Audio device [0403]: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio [8086:3b56] (rev 05)
00:1c.0 PCI bridge [0604]: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 [8086:3b42] (rev 05)
00:1c.1 PCI bridge [0604]: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 [8086:3b44] (rev 05)
00:1c.3 PCI bridge [0604]: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 4 [8086:3b48] (rev 05)
00:1d.0 USB controller [0c03]: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller [8086:3b34] (rev 05)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev a5)
00:1f.0 ISA bridge [0601]: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller [8086:3b07] (rev 05)
00:1f.2 SATA controller [0106]: Intel Corporation 5 Series/3400 Series Chipset 6 port SATA AHCI Controller [8086:3b2f] (rev 05)
00:1f.6 Signal processing controller [1180]: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem [8086:3b32] (rev 05)
02:00.0 USB controller [0c03]: NEC Corporation uPD720200 USB 3.0 Host Controller [1033:0194] (rev 03)
43:00.0 Network controller [0280]: Intel Corporation Centrino Advanced-N 6200 [8086:4239] (rev 35)
44:06.0 FireWire (IEEE 1394) [0c00]: Ricoh Co Ltd R5C832 IEEE 1394 Controller [1180:0832] (rev 06)
44:06.1 SD Host controller [0805]: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter [1180:0822] (rev 25)
44:06.2 CardBus bridge [0607]: Ricoh Co Ltd RL5c476 II [1180:0476] (rev bb)
ff:00.0 Host bridge [0600]: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers [8086:2c62] (rev 02)
ff:00.1 Host bridge [0600]: Intel Corporation Core Processor QuickPath Architecture System Address Decoder [8086:2d01] (rev 02)
ff:02.0 Host bridge [0600]: Intel Corporation Core Processor QPI Link 0 [8086:2d10] (rev 02)
ff:02.1 Host bridge [0600]: Intel Corporation Core Processor QPI Physical 0 [8086:2d11] (rev 02)
ff:02.2 Host bridge [0600]: Intel Corporation Core Processor Reserved [8086:2d12] (rev 02)
ff:02.3 Host bridge [0600]: Intel Corporation Core Processor Reserved [8086:2d13] (rev 02)

LSUSB

Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 004 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 03f0:231d Hewlett-Packard 4 GB Flash Drive
Bus 001 Device 004: ID 138a:0007 Validity Sensors, Inc. VFS451 Fingerprint Reader
Bus 001 Device 005: ID 04f2:b15e Chicony Electronics Co., Ltd
Bus 004 Device 003: ID 03f0:8501 Hewlett-Packard