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#1 2012-08-31 22:08:33

akiva_
Member
Registered: 2012-08-31
Posts: 14

Problems recognizing USB 3.0 on Dell XPS L521X [EDIT]

Hello all,

I have spent the greater part of the day trying to connect my GoFlex desk to my new Arch box with no success. The drive is new, works fine partitioned as HFS+ on my Macbook. However, no matter what I try, I am unable to have my system connect to it. I should mention that my knowledge with connecting external devices is fairly limited, having had no problems in the past with automounting, etc. That said, it seems like this device has some sort of SCSI interface that acts as a proxy to the actual HDD within the case.  Below is the output from the various commands one typically uses to detect any sort of devices... I hope someone can make use of it and offer some assistance.

blkid:

device                                                                            fs_type         label            mount point                                                                           UUID
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
/dev/sda1                                                                                                                                               /home                                                                                                          
/dev/sda2                                                                                                                                               <swap>                                                                                                         
/dev/sdb1                                                                                                                                               /boot                                                                                                          
/dev/sdb2                                                                                                                                               /                                                                                                              

As you can see, nothing is listed above (beyond my two laptop hard drives)

lsusb:

Bus 003 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 004 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 003: ID 0c45:646b Microdia 
Bus 004 Device 003: ID 8087:07da Intel Corp. 

fdisk:

Disk /dev/sda: 750.2 GB, 750156374016 bytes
256 heads, 63 sectors/track, 90845 cylinders, total 1465149168 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disk identifier: 0x00000000

   Device Boot      Start         End      Blocks   Id  System
/dev/sda1               1  1465149167   732574583+  ee  GPT
Partition 1 does not start on physical sector boundary.

Disk /dev/sdb: 32.0 GB, 32017047552 bytes
256 heads, 63 sectors/track, 3877 cylinders, total 62533296 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x00000000

   Device Boot      Start         End      Blocks   Id  System
/dev/sdb1               1    62533295    31266647+  ee  GPT

dmesg | grep scsi:

[    0.795169] scsi0 : ahci
[    0.795241] scsi1 : ahci
[    0.795296] scsi2 : ahci
[    0.795350] scsi3 : ahci
[    0.795402] scsi4 : ahci
[    0.795455] scsi5 : ahci
[    1.121121] scsi 0:0:0:0: Direct-Access     ATA      ST9750420AS      0005 PQ: 0 ANSI: 5
[    1.441520] scsi 1:0:0:0: Direct-Access     ATA      SAMSUNG SSD PM83 CXM1 PQ: 0 ANSI: 5
[    1.767549] scsi 2:0:0:0: CD-ROM            MATSHITA DVD+-RW UJ8A7    1.01 PQ: 0 ANSI: 5
[    1.824660] sr0: scsi3-mmc drive: 24x/24x writer dvd-ram cd/rw xa/form2 cdda caddy
[    1.824892] sr 2:0:0:0: Attached scsi CD-ROM sr0
[    6.357840] scsi6 : SCSI emulation for PCI-Express Mass Storage devices
[    7.356565] scsi 6:0:0:0: Direct-Access     Generic- xD/SD/M.S.       1.00 PQ: 0 ANSI: 0 CCS
[45739.844914] scsi7 : usb-storage 1-1:1.0
[45740.937166] scsi 7:0:0:0: Direct-Access     Seagate  GoFlex Desk      SB22 PQ: 0 ANSI: 4
[45896.711799] scsi8 : usb-storage 2-1:1.0
[45897.802023] scsi 8:0:0:0: Direct-Access     Seagate  GoFlex Desk      SB22 PQ: 0 ANSI: 4

dmesg | grep sd:

[    0.000000] Command line: root=/dev/sdb2 ro initrd=../initramfs-linux.img BOOT_IMAGE=../vmlinuz-linux 
[    0.000000] Kernel command line: root=/dev/sdb2 ro initrd=../initramfs-linux.img BOOT_IMAGE=../vmlinuz-linux 
[    1.770602] sd 0:0:0:0: [sda] 1465149168 512-byte logical blocks: (750 GB/698 GiB)
[    1.770605] sd 0:0:0:0: [sda] 4096-byte physical blocks
[    1.770638] sd 0:0:0:0: [sda] Write Protect is off
[    1.770640] sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
[    1.770651] sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[    1.770756] sd 1:0:0:0: [sdb] 62533296 512-byte logical blocks: (32.0 GB/29.8 GiB)
[    1.770822] sd 1:0:0:0: [sdb] Write Protect is off
[    1.770826] sd 1:0:0:0: [sdb] Mode Sense: 00 3a 00 00
[    1.770846] sd 1:0:0:0: [sdb] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[    1.772722]  sdb: sdb1 sdb2
[    1.772932] sd 1:0:0:0: [sdb] Attached SCSI disk
[    1.820982]  sda: sda1 sda2
[    1.821182] sd 0:0:0:0: [sda] Attached SCSI disk
[    2.008265] EXT4-fs (sdb2): mounted filesystem with ordered data mode. Opts: (null)
[    2.389775] sdhci: Secure Digital Host Controller Interface driver
[    2.389778] sdhci: Copyright(c) Pierre Ossman
[    6.358085] sdhci-pci 0000:09:00.1: SDHCI controller found [10ec:5209] (rev 1)
[    6.358187] sdhci-pci 0000:09:00.1: Will use DMA mode even though HW doesn't fully claim to support it.
[    6.358211] sdhci-pci 0000:09:00.1: Will use DMA mode even though HW doesn't fully claim to support it.
[    6.358351] sdhci-pci 0000:09:00.1: Will use DMA mode even though HW doesn't fully claim to support it.
[    6.387468] sdhci-pci 0000:09:00.1: Will use DMA mode even though HW doesn't fully claim to support it.
[    6.417407] sdhci-pci 0000:09:00.1: Will use DMA mode even though HW doesn't fully claim to support it.
[    6.447505] sdhci-pci 0000:09:00.1: Will use DMA mode even though HW doesn't fully claim to support it.
[    6.477295] sdhci-pci 0000:09:00.1: Will use DMA mode even though HW doesn't fully claim to support it.
[    6.625906] EXT4-fs (sdb2): re-mounted. Opts: discard
[    6.978427] EXT4-fs (sda1): mounted filesystem with ordered data mode. Opts: data=ordered
[    6.980856] EXT4-fs (sdb1): mounted filesystem with ordered data mode. Opts: discard
[    7.017558] Adding 4194296k swap on /dev/sda2.  Priority:-1 extents:1 across:4194296k 
[    7.357353] sd 6:0:0:0: [sdc] Attached SCSI removable disk
[45740.937738] sd 7:0:0:0: [sdd] 732566642 4096-byte logical blocks: (3.00 TB/2.72 TiB)
[45740.938674] sd 7:0:0:0: [sdd] Write Protect is off
[45740.938681] sd 7:0:0:0: [sdd] Mode Sense: bf 00 00 00
[45740.939552] sd 7:0:0:0: [sdd] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[45740.940382] sd 7:0:0:0: [sdd] 732566642 4096-byte logical blocks: (3.00 TB/2.72 TiB)
[45740.953875]  sdd: [mac] sdd1 sdd2 sdd3 sdd4
[45740.954925] sd 7:0:0:0: [sdd] 732566642 4096-byte logical blocks: (3.00 TB/2.72 TiB)
[45740.956652] sd 7:0:0:0: [sdd] Attached SCSI disk
[45897.802568] sd 8:0:0:0: [sdd] 732566642 4096-byte logical blocks: (3.00 TB/2.72 TiB)
[45897.803051] sd 8:0:0:0: [sdd] Write Protect is off
[45897.803059] sd 8:0:0:0: [sdd] Mode Sense: bf 00 00 00
[45897.803615] sd 8:0:0:0: [sdd] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[45897.804041] sd 8:0:0:0: [sdd] 732566642 4096-byte logical blocks: (3.00 TB/2.72 TiB)
[45897.817985]  sdd: [mac] sdd1 sdd2 sdd3 sdd4
[45897.818946] sd 8:0:0:0: [sdd] 732566642 4096-byte logical blocks: (3.00 TB/2.72 TiB)
[45897.820044] sd 8:0:0:0: [sdd] Attached SCSI disk
[45945.191358] EXT4-fs (sdd1): VFS: Can't find ext4 filesystem
[45945.199179] EXT4-fs (sdd1): VFS: Can't find ext4 filesystem
[45945.282880] EXT4-fs (sdd1): VFS: Can't find ext4 filesystem
[45951.309743] EXT4-fs (sdd2): VFS: Can't find ext4 filesystem
[45951.311878] EXT4-fs (sdd2): VFS: Can't find ext4 filesystem
[45951.342856] EXT4-fs (sdd2): VFS: Can't find ext4 filesystem
[45957.900920] EXT4-fs (sdd4): VFS: Can't find ext4 filesystem
[45957.936359] EXT4-fs (sdd4): VFS: Can't find ext4 filesystem
[45957.939403] EXT4-fs (sdd4): VFS: Can't find ext4 filesystem
[84378.125467] hfs: can't find a HFS filesystem on dev sdd4.
[84389.148972] hfs: can't find a HFS filesystem on dev sdd.
[84393.769020] hfs: can't find a HFS filesystem on dev sdd3.
[84397.344218] hfs: can't find a HFS filesystem on dev sdd2.
[84430.002144] hfs: can't find a HFS filesystem on dev sdd.

dmesg | grep sdc:

[    7.357353] sd 6:0:0:0: [sdc] Attached SCSI removable disk

dmesg | grep usb:

[    0.729629] usbcore: registered new interface driver usbfs
[    0.729663] usbcore: registered new interface driver hub
[    0.729716] usbcore: registered new device driver usb
[    1.061097] usb 3-1: new high-speed USB device number 2 using ehci_hcd
[    1.290795] usb 4-1: new high-speed USB device number 2 using ehci_hcd
[    1.480658] usb 3-1.5: new high-speed USB device number 3 using ehci_hcd
[    1.723711] usb 4-1.5: new full-speed USB device number 3 using ehci_hcd
[    2.224776] usbcore: registered new interface driver btusb
[    2.442649] input: Laptop_Integrated_Webcam_1.3M as /devices/pci0000:00/0000:00:1a.0/usb3/3-1/3-1.5/3-1.5:1.0/input/input6
[    2.442715] usbcore: registered new interface driver uvcvideo
[45734.341585] usb 1-1: new high-speed USB device number 2 using xhci_hcd
[45739.833260] usb 1-1: ep 0x2 - rounding interval to 32768 microframes, ep desc says 0 microframes
[45739.833280] usb 1-1: ep 0x81 - rounding interval to 32768 microframes, ep desc says 0 microframes
[45739.840156] usbcore: registered new interface driver uas
[45739.844914] scsi7 : usb-storage 1-1:1.0
[45739.845095] usbcore: registered new interface driver usb-storage
[45741.277878] usb 1-1: reset high-speed USB device number 2 using xhci_hcd
[45741.294490] usb 1-1: ep 0x2 - rounding interval to 32768 microframes, ep desc says 0 microframes
[45741.294496] usb 1-1: ep 0x81 - rounding interval to 32768 microframes, ep desc says 0 microframes
[45741.543016] usb 1-1: reset high-speed USB device number 2 using xhci_hcd
[45741.559733] usb 1-1: ep 0x2 - rounding interval to 32768 microframes, ep desc says 0 microframes
[45741.559740] usb 1-1: ep 0x81 - rounding interval to 32768 microframes, ep desc says 0 microframes
[45867.663851] usb 1-1: USB disconnect, device number 2
[45896.694135] usb 2-1: new SuperSpeed USB device number 2 using xhci_hcd
[45896.711799] scsi8 : usb-storage 2-1:1.0
[84595.004453] usb 2-1: USB disconnect, device number 2
[84632.219861] usb 2-1: device not accepting address 3, error -62
[84650.377262] hub 2-0:1.0: couldn't allocate port 1 usb_device
[125131.544612] hub 1-0:1.0: couldn't allocate port 1 usb_device
[125317.835858] hub 1-0:1.0: couldn't allocate port 3 usb_device
[170194.884887] hub 1-0:1.0: couldn't allocate port 1 usb_device
[170265.524419] hub 2-0:1.0: couldn't allocate port 1 usb_device
[170535.205321] hub 1-0:1.0: couldn't allocate port 3 usb_device
[170799.395425] hub 1-0:1.0: couldn't allocate port 3 usb_device
[171833.172212] hub 2-0:1.0: couldn't allocate port 3 usb_device
[172877.672746] hub 2-0:1.0: couldn't allocate port 2 usb_device
[175720.420039] hub 2-0:1.0: couldn't allocate port 1 usb_device
[175822.976607] hub 2-0:1.0: couldn't allocate port 2 usb_device
[179590.294825] hub 2-0:1.0: couldn't allocate port 2 usb_device
[180878.692813] hub 2-0:1.0: couldn't allocate port 2 usb_device
[181860.721024] hub 1-0:1.0: couldn't allocate port 1 usb_device
[182120.393569] hub 1-0:1.0: couldn't allocate port 3 usb_device
[182155.546271] hub 2-0:1.0: couldn't allocate port 2 usb_device
[182182.825927] hub 2-0:1.0: couldn't allocate port 2 usb_device
[182522.583497] hub 2-0:1.0: couldn't allocate port 1 usb_device
[187046.618459] hub 1-0:1.0: couldn't allocate port 3 usb_device

It is quite maddening to both see the /dev/sdc and at times the /dev/sdd referenced in passing, including a visual confirmation of the 3TB size and yet not have any access to the drive. Any help is greatly appreciated.

Thanks in advance,

A

EDITED SUBJECT TO SPECIFY ISSUE AS USB 3.0 RELATED, NOT SPECIFIC TO SEAGATE GOFLEX

Last edited by akiva_ (2012-09-13 06:34:01)

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#2 2012-09-06 01:18:56

akiva_
Member
Registered: 2012-08-31
Posts: 14

Re: Problems recognizing USB 3.0 on Dell XPS L521X [EDIT]

Anyone? I hate to pest the fora with the lame *bump*, but I am at a total loss and look to the Linux gurus to have pity on me.

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#3 2012-09-06 01:52:21

anonymous_user
Member
Registered: 2009-08-28
Posts: 3,058

Re: Problems recognizing USB 3.0 on Dell XPS L521X [EDIT]

Maybe installing hfsprogs from the AUR would help?

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#4 2012-09-06 03:28:18

akiva_
Member
Registered: 2012-08-31
Posts: 14

Re: Problems recognizing USB 3.0 on Dell XPS L521X [EDIT]

I do have this installed to no avail (since the drive won't mount or be recognised).

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#5 2012-09-06 03:31:21

anonymous_user
Member
Registered: 2009-08-28
Posts: 3,058

Re: Problems recognizing USB 3.0 on Dell XPS L521X [EDIT]

Can any other Linux distro (Ubuntu, Parted Magic, etc) see the drive properly?

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#6 2012-09-06 12:51:55

ratcheer
Member
Registered: 2011-10-09
Posts: 498

Re: Problems recognizing USB 3.0 on Dell XPS L521X [EDIT]

I have a Seagate Desk 2 TB drive and sometimes it gets a little confused on the USB bus. Try this.

Unplug the power cord from the Seagate, but leave it connected to your PC by USB. Wait about 15 seconds. Plug the power cord back in. Immediately run "dmesg | tail". If nothing happens in the message log, something is wrong with the drive or your USB cable or port, Otherwise, either the drive should start working or you should get some meaningful error messages.

Tim

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#7 2012-09-07 04:58:44

akiva_
Member
Registered: 2012-08-31
Posts: 14

Re: Problems recognizing USB 3.0 on Dell XPS L521X [EDIT]

@anonymous_user: Ubuntu (the only other distro I had access to for testing)  returned an error declaring the wrong fs type (although it had hfsprogs installed) or bad superblock on /dev/sdc2

@ratcheer: Thanks for the idea. Doing this gave the following output:

[657287.320771] Peer 124.176.149.106:49817/41984 unexpectedly shrunk window 2602785743:2602788639 (repaired)
[733637.677831] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[733637.677841] hub 1-0:1.0: couldn't allocate port 1 usb_device

So, I guess the main question is: what now? My Mac continues to read this drive without any issues, so my guess would be that the drive is formatted in some queer fashion (which various articles I have read on this subject online alluded to.)

Warm cookies (or hot curry!) to anyone who can offer a solution!

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#8 2012-09-07 14:34:29

anonymous_user
Member
Registered: 2009-08-28
Posts: 3,058

Re: Problems recognizing USB 3.0 on Dell XPS L521X [EDIT]

Move the data (if any) somewhere else and format your drive to a more Linux-friendly filesystem?

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#9 2012-09-07 15:33:58

akiva_
Member
Registered: 2012-08-31
Posts: 14

Re: Problems recognizing USB 3.0 on Dell XPS L521X [EDIT]

@anonymous_user: Yes, I have thought of doing such a thing, however, it seems a difficult thing to do if I cannot even mount it. I tried exFat under Mac... I think I can try NTFS. Let me see what I can do and report back.

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#10 2012-09-07 16:07:44

anonymous_user
Member
Registered: 2009-08-28
Posts: 3,058

Re: Problems recognizing USB 3.0 on Dell XPS L521X [EDIT]

Aren't drives formatted without needing to be mounted? You just need to make sure it can be detected (/dev/sdb or whatever). Also you can format it on your Mac.

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#11 2012-09-07 19:11:23

akiva_
Member
Registered: 2012-08-31
Posts: 14

Re: Problems recognizing USB 3.0 on Dell XPS L521X [EDIT]

@anonymous_user: I realised shortly after posting that I had botched up the meaning of my message (not much sleep). You are correct, in didn't need mounting to format. However, it couldn't be accessed in any way at all. That said, I have since tried reformatting it in various formats on my Mac. While they all work fine on the MacBook (HFS+, ExFat, NTFS), the drive still cannot be accessed via my Arch box (the same message via dmesg | tail).

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#12 2012-09-07 19:14:54

anonymous_user
Member
Registered: 2009-08-28
Posts: 3,058

Re: Problems recognizing USB 3.0 on Dell XPS L521X [EDIT]

Does it make any difference if you use MBR partitioning on your disk instead of GPT? Also what happens if you try mounting it? Do you get any errors?

Edit: need to read first post more thoroughly.

Last edited by anonymous_user (2012-09-07 19:28:25)

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#13 2012-09-07 19:25:46

ratcheer
Member
Registered: 2011-10-09
Posts: 498

Re: Problems recognizing USB 3.0 on Dell XPS L521X [EDIT]

anonymous_user wrote:

Does it make any difference if you use MBR partitioning on your disk instead of GPT? Also what happens if you try mounting it? Do you get any errors?

He cannot mount it if it's not assigned to a USB port.

Tim

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#14 2012-09-13 06:31:46

akiva_
Member
Registered: 2012-08-31
Posts: 14

Re: Problems recognizing USB 3.0 on Dell XPS L521X [EDIT]

Okay, so this is still persisting, although I found another drive that seems to have the same issue, nullifying my belief that it was related specifically to the GoFlex HDD.

When tailing the messages log after plugging in the new drive, I saw error messages regarding the kernel xhci_hcd timing out while waiting for a slot. After looking online for some direction, I saw a number of others who had the same errors, reportedly from the kernel possibly not having the module loaded. I confirmed that mine seems to be, however:

lsmod | ehci:

ehci_hcd               41026  0 
usbcore               147661  7 uas,btusb,uvcvideo,usb_storage,ehci_hcd,xhci_hcd

dmesg | grep xhci:

[    0.730249] xhci_hcd 0000:00:14.0: setting latency timer to 64
[    0.730253] xhci_hcd 0000:00:14.0: xHCI Host Controller
[    0.730273] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 1
[    0.730358] xhci_hcd 0000:00:14.0: cache line size of 64 is not supported
[    0.730371] xhci_hcd 0000:00:14.0: irq 21, io mem 0xd1700000
[    0.730418] xhci_hcd 0000:00:14.0: irq 43 for MSI/MSI-X
[    0.731045] xHCI xhci_add_endpoint called for root hub
[    0.731048] xHCI xhci_check_bandwidth called for root hub
[    0.731182] xhci_hcd 0000:00:14.0: xHCI Host Controller
[    0.731190] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 2
[    0.731845] xHCI xhci_add_endpoint called for root hub
[    0.731848] xHCI xhci_check_bandwidth called for root hub
[45734.341585] usb 1-1: new high-speed USB device number 2 using xhci_hcd
[45734.385124] xhci_hcd 0000:00:14.0: device LPM test failed, may disconnect and re-enumerate
[45741.277878] usb 1-1: reset high-speed USB device number 2 using xhci_hcd
[45741.294469] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff880252109c40
[45741.294476] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff880252109c00
[45741.543016] usb 1-1: reset high-speed USB device number 2 using xhci_hcd
[45741.559712] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff880252109c40
[45741.559719] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff880252109c00
[45896.694135] usb 2-1: new SuperSpeed USB device number 2 using xhci_hcd
[84613.619402] xhci_hcd 0000:00:14.0: Timeout while waiting for address device command
[84631.998319] xhci_hcd 0000:00:14.0: Timeout while waiting for address device command
[84650.377251] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[125131.544602] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[125317.835849] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[170194.884877] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[170265.524410] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[170535.205311] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[170799.395415] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[171833.172202] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[172877.672738] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[175720.420029] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[175822.976598] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[179590.294816] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[180878.692803] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[181860.721014] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[182120.393559] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[182155.546251] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[182182.825918] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[182522.583486] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[187046.618448] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[189478.078923] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[189527.634083] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[620574.711821] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[620591.476563] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[621153.907518] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[733637.677831] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[784837.745396] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[1253669.563597] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[1253919.013995] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[1254033.544160] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[1254088.032905] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[1254129.408764] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot

lspci -k:

00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09)
	Subsystem: Dell Device 054e
	Kernel driver in use: agpgart-intel
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor PCI Express Root Port (rev 09)
	Kernel driver in use: pcieport
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
	Subsystem: Dell Device 054e
	Kernel driver in use: i915
00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
	Subsystem: Dell Device 054e
	Kernel driver in use: xhci_hcd
00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04)
	Subsystem: Dell Device 054e
	Kernel driver in use: mei
00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
	Subsystem: Dell Device 054e
	Kernel driver in use: ehci_hcd
00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
	Subsystem: Dell Device 054e
	Kernel driver in use: snd_hda_intel
00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4)
	Kernel driver in use: pcieport
00:1c.2 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 (rev c4)
	Kernel driver in use: pcieport
00:1c.3 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 4 (rev c4)
	Kernel driver in use: pcieport
00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)
	Subsystem: Dell Device 054e
	Kernel driver in use: ehci_hcd
00:1f.0 ISA bridge: Intel Corporation HM77 Express Chipset LPC Controller (rev 04)
	Subsystem: Dell Device 054e
00:1f.2 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller [RAID mode] (rev 04)
	Subsystem: Dell Device 054e
	Kernel driver in use: ahci
00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04)
	Subsystem: Dell Device 054e
01:00.0 3D controller: NVIDIA Corporation Device 1140 (rev a1)
	Subsystem: Dell Device 054e
	Kernel driver in use: nvidia
07:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 07)
	Subsystem: Dell Device 054e
	Kernel driver in use: r8169
08:00.0 Network controller: Intel Corporation Centrino Advanced-N 6235 (rev 24)
	Subsystem: Intel Corporation Centrino Advanced-N 6235 AGN
	Kernel driver in use: iwlwifi
09:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5209 PCI Express Card Reader (rev 01)
	Subsystem: Dell Device 054e
	Kernel driver in use: rts_pstor
09:00.1 SD Host controller: Realtek Semiconductor Co., Ltd. RTS5209 PCI Express Card Reader (rev 01)
	Subsystem: Dell Device 054e
	Kernel driver in use: sdhci-pci

It seems that since my laptop has only 3 USB 3.0 ports, it is likely related to that. I ensured the modules seem to be loaded as required:

lsmod | grep hci

sdhci_pci              10833  0 
sdhci                  23886  1 sdhci_pci
mmc_core               82070  2 sdhci,sdhci_pci
ahci                   20549  5 
libahci                20023  1 ahci
libata                167611  2 ahci,libahci
ehci_hcd               41026  0 
xhci_hcd               81472  0 
usbcore               147661  7 uas,btusb,uvcvideo,usb_storage,ehci_hcd,xhci_hcd

My kernel info: 3.4.9-1-ARCH

Any and all help is much appreciated! I am pretty desperate to get this all resolved by now.

Thanks.

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#15 2012-11-19 14:01:18

pi3ch
Member
Registered: 2012-11-19
Posts: 1

Re: Problems recognizing USB 3.0 on Dell XPS L521X [EDIT]

I am having same issue with Segate 3T usb3 drive and havent found any solution as of yet.

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#16 2012-11-27 17:20:18

akiva_
Member
Registered: 2012-08-31
Posts: 14

Re: Problems recognizing USB 3.0 on Dell XPS L521X [EDIT]

If memory serves, I ended up simply upgrading the kernel and restarting and this was resolved.

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