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#1 2012-09-23 15:07:03

slosd
Member
Registered: 2011-11-23
Posts: 22
Website

Need help to get my Brother DCP-J125 printer working again

I'm totally stuck here. I had this printer working and now after a few months it doesn't work anymore.
I tried it with/without usblp. Tried it by installing the drivers myself and by installing the drivers with brother-dcpj125 from AUR (and I did run the script that comes with the drivers). Readded printer several times, reinstalled cups several times. The printer doesn't print. I think cups doesn't find the printer... (The scanner works btw)

$ lsmod | grep usb

usb_storage            44760  0 
usbhid                 36812  1 hid_logitech
hid                    85608  3 hid_generic,hid_logitech,usbhid
btusb                  11892  0 
bluetooth             193532  10 bnep,ath3k,btusb
scsi_mod              133152  6 uas,rts5139,usb_storage,libata,sd_mod,sr_mod
usbcore               147434  9 uas,ath3k,btusb,uvcvideo,rts5139,usb_storage,ehci_hcd,usbhid,xhci_hcd
usb_common               954  1 usbcore

/var/log/messages.log
Connecting the printer:

Sep 23 16:55:34 localhost kernel: [ 2855.013082] usb 2-1: new full-speed USB device number 3 using xhci_hcd
Sep 23 16:55:34 localhost kernel: [ 2855.029232] usb 2-1: ep 0x85 - rounding interval to 512 microframes, ep desc says 800 microframes
Sep 23 16:55:34 localhost kernel: [ 2855.029994] scsi8 : usb-storage 2-1:1.2
Sep 23 16:55:34 localhost mtp-probe: checking bus 2, device 3: "/sys/devices/pci0000:00/0000:00:1c.3/0000:04:00.0/usb2/2-1"
Sep 23 16:55:35 localhost mtp-probe: bus: 2, device: 3 was not an MTP device
Sep 23 16:55:42 localhost dbus[644]: [system] Failed to activate service 'org.freedesktop.Avahi': timed out
Sep 23 16:55:45 localhost kernel: [ 2866.038840] scsi 8:0:0:0: Direct-Access     Brother  DCP-J125         1.00 PQ: 0 ANSI: 2
Sep 23 16:55:45 localhost kernel: [ 2866.099179] sd 8:0:0:0: [sdd] Attached SCSI removable disk
Sep 23 16:56:12 localhost dbus[644]: [system] Failed to activate service 'org.freedesktop.Avahi': timed out

Disconnecting the printer:

Sep 23 16:57:37 localhost kernel: [ 2977.838261] usb 2-1: USB disconnect, device number 3

$ lsusb

...
Bus 002 Device 004: ID 04f9:0253 Brother Industries, Ltd
...

$ ls -l /dev/bus/usb/002/004

crw-rw-r-- 1 root lp 189, 131 23. Sep 16:59 /dev/bus/usb/002/004

# lpinfo -v

network ipp
network beh
network smb
network http
network socket
network https
network lpd
network ipps
file cups-pdf:/
direct hp
direct hpfax

$ /usr/lib/cups/backend/usb

DEBUG: list_devices
DEBUG: libusb_get_device_list=13
DEBUG: Switching USB device configuration: 0 -> 1
DEBUG2: Printer found with device ID:  Device URI: usb://Unknown/Printer
direct usb://Unknown/Printer "Unknown" "Unknown" "" ""

Any idea what's wrong? The printer worked perfectly a few months ago hmm

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#2 2012-09-23 15:11:46

nTia89
Banned
From: varese, italy
Registered: 2008-12-22
Posts: 1,230

Re: Need help to get my Brother DCP-J125 printer working again

maybe an updated package broke your configuration. have you recently updated your system?


+pc: custom | AMD Opteron 175 | nForce4 Ultra | 2GB ram DDR400 | nVidia 9800GT 1GB | ArchLinux x86_64 w/ openbox
+laptop: Apple | MacBook (2,1) | 2GB ram | Mac OS X 10.4 -> DIED
+ultrabook: Dell | XPS 13 (9343) | 8GB ram | 256GB ssd | FullHD display | Windows 8.1 64bit ArchLinux x86_64 w/ Gnome

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#3 2012-09-23 15:19:20

slosd
Member
Registered: 2011-11-23
Posts: 22
Website

Re: Need help to get my Brother DCP-J125 printer working again

Well, that's part of the problem. I haven't used this printer in a few months and I updated the system several times in the meantime. It could be any upgrade since about March...

BTW: As far as I remember, cups didn't find the printer in March either, but the script that comes with the drivers adds it and it worked.

Last edited by slosd (2012-09-23 15:21:07)

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#4 2012-09-23 15:20:08

nTia89
Banned
From: varese, italy
Registered: 2008-12-22
Posts: 1,230

Re: Need help to get my Brother DCP-J125 printer working again

start posting the pacman's log....


+pc: custom | AMD Opteron 175 | nForce4 Ultra | 2GB ram DDR400 | nVidia 9800GT 1GB | ArchLinux x86_64 w/ openbox
+laptop: Apple | MacBook (2,1) | 2GB ram | Mac OS X 10.4 -> DIED
+ultrabook: Dell | XPS 13 (9343) | 8GB ram | 256GB ssd | FullHD display | Windows 8.1 64bit ArchLinux x86_64 w/ Gnome

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#5 2012-09-23 15:36:17

David Batson
Member
Registered: 2011-10-13
Posts: 640

Re: Need help to get my Brother DCP-J125 printer working again

You probably need to change the URI in CUPS.  See the following for some tips.

http://welcome.solutions.brother.com/bs … prn1a.html

http://welcome.solutions.brother.com/bs … _prn3.html

Here are the drivers from Brother's website:
http://welcome.solutions.brother.com/bs … l#DCP-J125

Here is some info on how to set it up:
https://bbs.archlinux.org/viewtopic.php … 7#p1007217

Finally, you may have some systemd issues since the avahi service is not working.  Systemd was just updated.  See the following for more info on that.
https://wiki.archlinux.org/index.php/Systemd

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#6 2012-09-23 22:43:39

slosd
Member
Registered: 2011-11-23
Posts: 22
Website

Re: Need help to get my Brother DCP-J125 printer working again

nTia89 wrote:

start posting the pacman's log....

This is everything I installed or upgraded since March. Do you need the whole log?
https://raw.github.com/gist/3d718d6781d … tfile1.txt

David Batson wrote:

You probably need to change the URI in CUPS.  See the following for some tips.

http://welcome.solutions.brother.com/bs … prn1a.html

http://welcome.solutions.brother.com/bs … _prn3.html

I can select the driver for my printer when I modify the printer, but the "Connection" stays "usb:/dev/usb/lp0".

Last edited by slosd (2012-09-23 22:56:49)

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#7 2012-09-24 07:59:05

nTia89
Banned
From: varese, italy
Registered: 2008-12-22
Posts: 1,230

Re: Need help to get my Brother DCP-J125 printer working again

do you have update cups configuration file?

warning: /etc/cups/cupsd.conf installed as /etc/cups/cupsd.conf.pacnew

+pc: custom | AMD Opteron 175 | nForce4 Ultra | 2GB ram DDR400 | nVidia 9800GT 1GB | ArchLinux x86_64 w/ openbox
+laptop: Apple | MacBook (2,1) | 2GB ram | Mac OS X 10.4 -> DIED
+ultrabook: Dell | XPS 13 (9343) | 8GB ram | 256GB ssd | FullHD display | Windows 8.1 64bit ArchLinux x86_64 w/ Gnome

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#8 2012-09-24 13:08:03

slosd
Member
Registered: 2011-11-23
Posts: 22
Website

Re: Need help to get my Brother DCP-J125 printer working again

Yes. I also tried deleting the whole /etc/cups directory before reinstalling cups.

pacman.log cups related stuff: https://raw.github.com/gist/3d718d6781d … d/cups.txt

Last edited by slosd (2012-09-24 13:19:36)

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#9 2012-09-27 00:59:37

slosd
Member
Registered: 2011-11-23
Posts: 22
Website

Re: Need help to get my Brother DCP-J125 printer working again

No ideas? hmm

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#10 2012-09-27 08:45:15

slosd
Member
Registered: 2011-11-23
Posts: 22
Website

Re: Need help to get my Brother DCP-J125 printer working again

I just found a test page I apparently printed on Aug 14. So it is not that long ago that the printer worked, sorry I did not remember that.
It says "Driver: dcpj125.ppd". Does this help in any way?

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#11 2012-09-28 16:47:53

slosd
Member
Registered: 2011-11-23
Posts: 22
Website

Re: Need help to get my Brother DCP-J125 printer working again

As it turns out the scanner does not work either. I have the same problem as in this thread [ https://bbs.archlinux.org/viewtopic.php?id=148317 ].
All this seems to have something to do with systemd.
BTW: I added the avahi service to the DAEMON array and the error message in messages.log disappeared.

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