Arch Linux

cabbage

Member

Registered: 2013-04-16

Posts: 6

Synaptic Clickpad Disappeared After Upgrade

Hi,

I've just installed Arch onto a HP Pavilion dv6 laptop. Initially the synaptics clickpad was detected and worked fine.

After my first full system upgrade - from kernel 3.8.4 to 3.8.6 - the clickpad is no longer detected or working.

Previously I'd see the following on boot:

Apr 08 18:16:24 pie kernel: synaptics: led: checking for led
Apr 08 18:16:24 pie kernel: synaptics: led: your product ID is e4
Apr 08 18:16:24 pie kernel: synaptics: led: looks like you have one
Apr 08 18:16:24 pie kernel: synaptics: support LED control
Apr 08 18:16:24 pie kernel: input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input14

But now there is no mention at all. Neither is there any mention in the Xorg log.

Running synclient just reports "Couldn't find synaptics properties. No synaptics driver loaded?".

An xinput just shows:

⎡ Virtual core pointer                          id=2    [master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer                id=4    [slave  pointer  (2)]
⎜   ↳ Logitech Unifying Device. Wireless PID:1017       id=13   [slave  pointer  (2)]
⎣ Virtual core keyboard                         id=3    [master keyboard (2)]
    ↳ Virtual core XTEST keyboard               id=5    [slave  keyboard (3)]
    ↳ Power Button                              id=6    [slave  keyboard (3)]
    ↳ Video Bus                                 id=7    [slave  keyboard (3)]
    ↳ Video Bus                                 id=8    [slave  keyboard (3)]
    ↳ Power Button                              id=9    [slave  keyboard (3)]
    ↳ HP Webcam                                 id=10   [slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard              id=11   [slave  keyboard (3)]
    ↳ HP WMI hotkeys                            id=12   [slave  keyboard (3)]

I've tried removing xf86-input-synaptics and reinstalling, but no joy.

I'm running with the radeon graphics driver and so do not have an xorg.conf file.

If I boot into Windows then the clickpad works fine, so its not a hardware fault.

I'm at a loss and would gratefully appreciate any help.

Regards,

Cabbage.

Last edited by cabbage (2013-04-19 11:38:47)

dodo3773

Member

Registered: 2011-03-17

Posts: 820

Re: Synaptic Clickpad Disappeared After Upgrade

Is the mirror you are using out of date maybe? I am on stable not testing and my kernel:

uname -r

3.8.7-1-ARCH

cabbage

Member

Registered: 2013-04-16

Posts: 6

Re: Synaptic Clickpad Disappeared After Upgrade

Hi,

I upgraded just over a week ago before going on holiday!

I've since done another upgrade today and am now on 3.8.7-1, with the same problem.

Cheers

Last edited by cabbage (2013-04-19 11:40:43)

dodo3773

Member

Registered: 2011-03-17

Posts: 820

Re: Synaptic Clickpad Disappeared After Upgrade

The module that handles it on my machine is called "psmouse" I believe. Is that module loaded?

cabbage

Member

Registered: 2013-04-16

Posts: 6

Re: Synaptic Clickpad Disappeared After Upgrade

No, psmouse is not loaded.

If I look for 'mouse' in the boot messages, before the upgrade I had:

Apr 08 17:13:51 pie kernel: mousedev: PS/2 mouse device common for all mice
Apr 08 17:13:51 pie kernel: logitech-djdevice 0003:046D:C52B.0004: input,hidraw1: USB HID v1.11 Mouse [Logitech Unifying Device. Wireless PID:1017] on usb-0000:00:13.0-3:1
Apr 08 17:13:53 pie kernel: psmouse serio1: synaptics: Touchpad model: 1, fw: 7.4, id: 0x1e0b1, caps: 0xd04773/0xe40000/0x5a0400, board id: 3655, fw id: 631163

But now I get:

Apr 17 08:30:39 pie kernel: mousedev: PS/2 mouse device common for all mice
Apr 17 08:30:39 pie kernel: logitech-djdevice 0003:046D:C52B.0004: input,hidraw1: USB HID v1.11 Mouse [Logitech Unifying Device. Wireless PID:1017] on usb-0000:00:13.0-3:1
Apr 17 08:30:40 pie kernel: psmouse: disagrees about version of symbol dev_warn
Apr 17 08:30:40 pie kernel: psmouse: Unknown symbol dev_warn (err -22)
Apr 17 08:30:40 pie kernel: psmouse: disagrees about version of symbol __dynamic_dev_dbg
Apr 17 08:30:40 pie kernel: psmouse: Unknown symbol __dynamic_dev_dbg (err -22)
Apr 17 08:30:40 pie kernel: psmouse: disagrees about version of symbol _dev_info
Apr 17 08:30:40 pie kernel: psmouse: Unknown symbol _dev_info (err -22)
Apr 17 08:30:40 pie kernel: psmouse: disagrees about version of symbol dev_notice
Apr 17 08:30:40 pie kernel: psmouse: Unknown symbol dev_notice (err -22)
Apr 17 08:30:40 pie kernel: psmouse: disagrees about version of symbol device_create_file
Apr 17 08:30:40 pie kernel: psmouse: Unknown symbol device_create_file (err -22)
Apr 17 08:30:40 pie kernel: psmouse: disagrees about version of symbol dev_err
Apr 17 08:30:40 pie kernel: psmouse: Unknown symbol dev_err (err -22)
Apr 17 08:30:40 pie kernel: psmouse: disagrees about version of symbol dev_printk
Apr 17 08:30:40 pie kernel: psmouse: Unknown symbol dev_printk (err -22)
Apr 17 08:30:40 pie kernel: psmouse: disagrees about version of symbol device_remove_file
Apr 17 08:30:40 pie kernel: psmouse: Unknown symbol device_remove_file (err -22)

dodo3773

Member

Registered: 2011-03-17

Posts: 820

Re: Synaptic Clickpad Disappeared After Upgrade

Looks like you found some clues. Here is some old stuff I found googling. I wonder if it is relevant to your issue:

https://bbs.archlinux.org/viewtopic.php?pid=442268

http://unix.stackexchange.com/questions … -of-ubuntu

Also, I'm thinking you may have to setup an Xorg.conf file or look at the rules in /etc/X11/xorg.conf.d/50-synaptics.conf (  assuming you've probably already seen this though -->    https://wiki.archlinux.org/index.php/Synaptics  )

Here's my rules if they help at all (nvidia-settings created it):

Section "InputDevice"
    # generated from default
    Identifier     "Mouse0"
    Driver         "mouse"
    Option         "Protocol" "auto"
    Option         "Device" "/dev/psaux"
    Option         "Emulate3Buttons" "no"
    Option         "ZAxisMapping" "4 5"
EndSection

Aside from that I'm out of ideas. Seems like a bug or something to me.

cabbage

Member

Registered: 2013-04-16

Posts: 6

Re: Synaptic Clickpad Disappeared After Upgrade

Ah... I got quite hopeful with that link to the i8042 options. But none of it made any difference.

Thanks for looking, I'm thinking its a kernel bug...

If I try googling for my psmouse errors I just get this thread!

Last edited by cabbage (2013-04-19 11:41:57)

cabbage

Member

Registered: 2013-04-16

Posts: 6

Re: Synaptic Clickpad Disappeared After Upgrade

Having convinced myself it was a bug I thought I'd try downgrading the kernel back to 3.8.4 to see if it then worked - which it did!

I then reinstalled xf86-input-synaptics-led as I like being able to tap in the corner to turn the pad on or off. The install failed complaining about /usr/lib/modules/extramodules-3.8-ARCH/psmouse.ko.gz already existing. I deleted this file and everything was fine.

Then I thought I'd try 3.8.5 as I'd skipped this in my first upgrade. That worked too.

Then I re-installed 3.8.6 and 3.8.7 both of which also worked.

So then I rolled back to before I began this (root snapshot) and just re-installed the current kernel and the click pad started working.

So I don't really know what the problem was - whether it was a dodgy upgrade or something to do with having the synaptics-led version of psmouse installed.

If it fails again when I next upgrade I'll update this thread!