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#1 2013-06-22 17:01:53

ddreamer
Member
Registered: 2013-06-21
Posts: 11

[Solved] HPLIP unable to communicate HP printer Officejet 6500 E710A-F

Hi,

I have installed PyQt, CUPS and HPLIP and their dependencies from the Arch Repo. When I run "hp-setup", it reported

warning: Qt/PyQt 4 initialization failed.
error: hp-setup requires GUI support (try running with --qt3). Also, try using interactive (-i) mode.

I ran "hp-check -t", it reported

hp-check[24505]: info: :
hp-check[24505]: info: :HP Linux Imaging and Printing System (ver. 3.13.5)
hp-check[24505]: info: :Dependency/Version Check Utility ver. 15.1
hp-check[24505]: info: :
hp-check[24505]: info: :Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
hp-check[24505]: info: :This software comes with ABSOLUTELY NO WARRANTY.
hp-check[24505]: info: :This is free software, and you are welcome to distribute it
hp-check[24505]: info: :under certain conditions. See COPYING file for more details.
hp-check[24505]: info: :
hp-check[24505]: info: :Note: hp-check can be run in three modes:
hp-check[24505]: info: :1. Compile-time check mode (-c or --compile): Use this mode before compiling the
hp-check[24505]: info: :HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
hp-check[24505]: info: :are installed to successfully compile HPLIP.                                    
hp-check[24505]: info: :2. Run-time check mode (-r or --run): Use this mode to determine if a distro    
hp-check[24505]: info: :supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball   
hp-check[24505]: info: :has the proper dependencies installed to successfully run.                      
hp-check[24505]: info: :3. Both compile- and run-time check mode (-b or --both) (Default): This mode    
hp-check[24505]: info: :will check both of the above cases (both compile- and run-time dependencies).   
hp-check[24505]: info: :
hp-check[24505]: info: :Check types:                                                                    
hp-check[24505]: info: :a. EXTERNALDEP - External Dependencies                                          
hp-check[24505]: info: :b. GENERALDEP - General Dependencies (required both at compile and run time)    
hp-check[24505]: info: :c. COMPILEDEP - Compile time Dependencies                                       
hp-check[24505]: info: :d. [All are run-time checks]                                                    
hp-check[24505]: info: :PYEXT SCANCONF QUEUES PERMISSION                                                
hp-check[24505]: info: :
hp-check[24505]: info: :Status Types:
hp-check[24505]: info: :    OK
hp-check[24505]: info: :    MISSING       - Missing Dependency or Permission or Plug-in
hp-check[24505]: info: :    INCOMPAT      - Incompatible dependency-version or Plugin-version
hp-check[24505]: info: :
warning: arch distro is not found in AUTH_TYPES
warning: unknown-0.0 version is not supported. Using unknown-0 versions dependencies to verify and install...
hp-check[24505]: info: :
hp-check[24505]: info: :---------------
hp-check[24505]: info: :| SYSTEM INFO |
hp-check[24505]: info: :---------------
hp-check[24505]: info: :
hp-check[24505]: info: : Kernel: 3.9.4-1-ARCH #1 SMP PREEMPT Sat May 25 16:14:55 CEST 2013 GNU/Linux
 Host: ddreamer_S3
 Proc: 3.9.4-1-ARCH #1 SMP PREEMPT Sat May 25 16:14:55 CEST 2013 GNU/Linux
 Distribution: unknown 0.0
hp-check[24505]: info: : Bitness: 64 bit

hp-check[24505]: info: :
hp-check[24505]: info: :-----------------------
hp-check[24505]: info: :| HPLIP CONFIGURATION |
hp-check[24505]: info: :-----------------------
hp-check[24505]: info: :
hp-check[24505]: info: :HPLIP-Version: HPLIP 3.13.5
hp-check[24505]: info: :HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for unknown distro  0.0 version 
hp-check[24505]: info: :
hp-check[24505]: info: :Current contents of '/etc/hp/hplip.conf' file:
hp-check[24505]: info: :# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.13.5

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.13.5
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=yes
internal-tag=3.13.5
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

hp-check[24505]: info: :
hp-check[24505]: info: :Current contents of '/var/lib/hp/hplip.state' file:
hp-check[24505]: info: :Plugins are not installed. Could not access file: 沒有此一檔案或目錄
hp-check[24505]: info: :
hp-check[24505]: info: :Current contents of '~/.hplip/hplip.conf' file:
warning: Could not access file: 沒有此一檔案或目錄
hp-check[24505]: info: : <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>
hp-check[24505]: info: :
hp-check[24505]: info: :--------------------------
hp-check[24505]: info: :|  External Dependencies |
hp-check[24505]: info: :--------------------------
hp-check[24505]: info: :
hp-check[24505]: info: : gs                   Ghostscript               REQUIRED        7.05            9.07            OK         -
hp-check[24505]: info: : network              Network-wget              OPTIONAL        -               1.14            OK         -
hp-check[24505]: info: : dbus                 DBus                      REQUIRED        -               1.6.10          OK         -
hp-check[24505]: info: : scanimage            Shell-Scanning            OPTIONAL        1.0             1.0.23          OK         -
hp-check[24505]: info: : policykit            Admin-Policy-framework    OPTIONAL        -               0.110           OK         -
hp-check[24505]: info: : xsane                SANE-GUI                  OPTIONAL        0.9             0.998           OK         -
hp-check[24505]: info: : cups                 CUPS                      REQUIRED        1.1             1.6.2           OK         'CUPS Scheduler is running'
hp-check[24505]: info: :
hp-check[24505]: info: :-------------------------
hp-check[24505]: info: :|  General Dependencies |
hp-check[24505]: info: :-------------------------
hp-check[24505]: info: :
hp-check[24505]: info: : error: reportlab     Python-PDF-Lib            OPTIONAL        2.0             -               MISSING    'reportlab needs to be installed'
hp-check[24505]: info: : libcrypto            OpenSSL-Crypto-Lib        REQUIRED        -               1.0.1           OK         -
hp-check[24505]: info: : pil                  Python-Image-Lib          OPTIONAL        -               1.1.7           OK         -
hp-check[24505]: info: : error: pyqt4-dbus    PyQt4-DBUS                REQUIRED        4.0             -               MISSING    'pyqt4-dbus needs to be installed'
hp-check[24505]: info: : libjpeg              JPEG-Lib                  REQUIRED        -               -               OK         -
hp-check[24505]: info: : libpthread           POSIX-Threads-Lib         REQUIRED        -               2.17            OK         -
hp-check[24505]: info: : python-dbus          Python-DBUS               REQUIRED        0.80.0          1.2.0           OK         -
hp-check[24505]: info: : python-devel         Python-SDK                REQUIRED        2.2             3.3.2           OK         -
hp-check[24505]: info: : error: pyqt4         Python-Qt4                REQUIRED        4.0             -               MISSING    -
hp-check[24505]: info: : cups-devel           CUPS-SDK                  REQUIRED        -               1.6.2           OK         -
hp-check[24505]: info: : sane-devel           SANE-SDK                  REQUIRED        -               1.0.23          OK         -
hp-check[24505]: info: : libusb               USB-Lib                   REQUIRED        -               1.0             OK         -
hp-check[24505]: info: : sane                 Scan-Lib                  REQUIRED        -               1.0.23          OK         -
hp-check[24505]: info: : cups-image           CUPS-Image-Lib            REQUIRED        -               1.6.2           OK         -
hp-check[24505]: info: : libnetsnmp-devel     SNMP-Networking-SDK       REQUIRED        5.0.9           5.7.2           OK         -
hp-check[24505]: info: : python-xml           Python-XML-Lib            REQUIRED        -               2.1.0           OK         -
hp-check[24505]: info: : python-notify        Desktop-notifications     OPTIONAL        -               -               OK         -
hp-check[24505]: info: :
hp-check[24505]: info: :------------------------------
hp-check[24505]: info: :|  Compile Time Dependencies |
hp-check[24505]: info: :------------------------------
hp-check[24505]: info: :
hp-check[24505]: info: : gcc                  gcc-Compiler              REQUIRED        -               4.8.1           OK         -
hp-check[24505]: info: : libtool              Build-tools               REQUIRED        -               2.4.2           OK         -
hp-check[24505]: info: : make                 GNU-Build-tools           REQUIRED        3.0             3.82            OK         -
hp-check[24505]: info: :
hp-check[24505]: info: :----------------------
hp-check[24505]: info: :|  Python Extentions |
hp-check[24505]: info: :----------------------
hp-check[24505]: info: :
hp-check[24505]: info: : cupsext              CUPS-Extension            REQUIRED        -               3.13.5          OK         -
hp-check[24505]: info: : pcardext             PhotoCard-Extension       REQUIRED        -               3.13.5          OK         -
hp-check[24505]: info: : hpmudext             IO-Extension              REQUIRED        -               3.13.5          OK         -
hp-check[24505]: info: :
hp-check[24505]: info: :-----------------------
hp-check[24505]: info: :|  Scan Configuration |
hp-check[24505]: info: :-----------------------
hp-check[24505]: info: :
hp-check[24505]: info: : error: hpaio         HPLIP-SANE-Backend        REQUIRED        -               3.13.5          MISSING    'hpaio not found in /etc/sane.d/dll.conf. hpaio needs to be added in this file.'
hp-check[24505]: info: : scanext              Scan-SANE-Extension       REQUIRED        -               3.13.5          OK         -
hp-check[24505]: info: :
hp-check[24505]: info: :------------------------------
hp-check[24505]: info: :| DISCOVERED SCANNER DEVICES |
hp-check[24505]: info: :------------------------------
hp-check[24505]: info: :
hp-check[24505]: info: :device `v4l:/dev/video0' is a Noname HD WebCam virtual device

hp-check[24505]: info: :
hp-check[24505]: info: :--------------------------
hp-check[24505]: info: :| DISCOVERED USB DEVICES |
hp-check[24505]: info: :--------------------------
hp-check[24505]: info: :
hp-check[24505]: info: :No devices found.
hp-check[24505]: info: :
hp-check[24505]: info: :---------------------------------
hp-check[24505]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[24505]: info: :---------------------------------
hp-check[24505]: info: :
hp-check[24505]: info: :
hp-check[24505]: info: :Officejet_6500_E710a-f
hp-check[24505]: info: :----------------------
hp-check[24505]: info: :Type: Printer
hp-check[24505]: info: :Device URI: hp:/net/Officejet_6500_E710a-f?zc=HP61A705
hp-check[24505]: info: :PPD: /etc/cups/ppd/Officejet_6500_E710a-f.ppd
hp-check[24505]: info: :PPD Description: HP Officejet 6500 e710a-f hpijs, 3.13.5
hp-check[24505]: info: :Printer status: printer Officejet_6500_E710a-f is idle.  enabled since 西元2013年06月22日 (週六) 23時23分50秒
error: Unable to communicate with device (code=12): hp:/net/Officejet_6500_E710a-f?zc=HP61A705
error: unable to open channel
error: Communication status: Failed
hp-check[24505]: info: :
hp-check[24505]: info: :Officejet_6500_E710a-f_fax
hp-check[24505]: info: :--------------------------
hp-check[24505]: info: :Type: Fax
hp-check[24505]: info: :Device URI: hpfax:/net/Officejet_6500_E710a-f?zc=HP61A705
hp-check[24505]: info: :PPD: /etc/cups/ppd/Officejet_6500_E710a-f_fax.ppd
hp-check[24505]: info: :PPD Description: HP Fax4 hpcups
hp-check[24505]: info: :Printer status: printer Officejet_6500_E710a-f_fax is idle.  enabled since 西元2013年06月22日 (週六) 23時24分08秒
error: Unable to communicate with device (code=12): hpfax:/net/Officejet_6500_E710a-f?zc=HP61A705
error: unable to open channel
error: Communication status: Failed
hp-check[24505]: info: :
hp-check[24505]: info: :
hp-check[24505]: info: :--------------
hp-check[24505]: info: :| PERMISSION |
hp-check[24505]: info: :--------------
hp-check[24505]: info: :
hp-check[24505]: info: :groups          user-groups                    Required        -        -        OK       root bin daemon sys adm disk lp wheel log

hp-check[24505]: info: :
hp-check[24505]: info: :-----------
hp-check[24505]: info: :| SUMMARY |
hp-check[24505]: info: :-----------
hp-check[24505]: info: :
hp-check[24505]: info: :Missing Required Dependencies
hp-check[24505]: info: :-----------------------------
error: 'hpaio' package is missing/incompatible 
hp-check[24505]: info: :
hp-check[24505]: info: :Missing Optional Dependencies
hp-check[24505]: info: :-----------------------------
hp-check[24505]: info: :None

hp-check[24505]: info: :
hp-check[24505]: info: :Total Errors: 6
hp-check[24505]: info: :Total Warnings: 1
hp-check[24505]: info: :
hp-check[24505]: info: :Re-run 'hp-doctor' command to prompt and fix the issues. 
hp-check[24505]: info: :
hp-check[24505]: info: :Done.

Seems that I have to install pyqt4-dbus, but "pacman -S pyqt4-dbus" gave an error message that no package found.
You may suggest me to run hp-setup in an text-mode by "hp-setup -i". I have gone through that without any error message. Somehow, hplip still couldn't communicate with the printer. That's why I try to set up the printer in a graphic mode.

I just don't know how to setup the GUI mode for hplip. I have spent 2 whole days. Any useful help is appreciated.

Last edited by ddreamer (2013-06-26 17:38:42)

Offline

#2 2013-06-23 07:53:11

ernetas
Member
Registered: 2011-03-13
Posts: 79

Re: [Solved] HPLIP unable to communicate HP printer Officejet 6500 E710A-F

Have you tried installing python2-qt, python2-gobject2, python-pyqt4 and pyqt?

Last edited by ernetas (2013-06-23 07:55:29)

Offline

#3 2013-06-23 12:45:35

ddreamer
Member
Registered: 2013-06-21
Posts: 11

Re: [Solved] HPLIP unable to communicate HP printer Officejet 6500 E710A-F

pyqt and python2-gobject2 have been installed. python-pyqt4 cannot be found in repo.

Installing python2-qt showed

.....................
Lots of curl errors: Not Found
.....................
curl: (22) The requested URL returned error: 404 Not Found
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0curl: (6) Could not resolve host: ftp.tsukuba.wide.ad.jp
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
curl: (22) The requested URL returned error: 404 Not Found
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:--  0:00:01 --:--:--     0
curl: (22) The requested URL returned error: 404 Not Found
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
curl: (22) The requested URL returned error: 404 Not Found
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:--  0:00:01 --:--:--     0
curl: (22) The requested URL returned error: 404 Not Found
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100 2547k  100 2547k    0     0   629k      0  0:00:04  0:00:04 --:--:--  629k
(2/2) 正在檢查鑰匙圈中的鑰匙                       [#####################] 100%
(2/2) 正在檢查軟體包完整性                         [#####################] 100%
錯誤:python2-sip: signature from "Andrea Scarpino (Arch Linux) <andrea@archlinux.org>" is invalid
::  /var/cache/pacman/pkg/python2-sip-4.14.6-1-x86_64.pkg.tar.xz 檔案毀損(套件不正確或損毀 (PGP 簽章))。
你要刪除它嗎? [Y/n]

This is my pacman.conf

#
# /etc/pacman.conf
#
# See the pacman.conf(5) manpage for option and repository directives

#
# GENERAL OPTIONS
#
[options]
# The following paths are commented out with their default values listed.
# If you wish to use different paths, uncomment and update the paths.
#RootDir     = /
#DBPath      = /var/lib/pacman/
#CacheDir    = /var/cache/pacman/pkg/
#LogFile     = /var/log/pacman.log
#GPGDir      = /etc/pacman.d/gnupg/
HoldPkg     = pacman glibc
XferCommand = /usr/bin/curl -C - -f %u > %o
#XferCommand = /usr/bin/wget --passive-ftp -c -O %o %u
#CleanMethod = KeepInstalled
#UseDelta    = 0.7
Architecture = auto

# Pacman won't upgrade packages listed in IgnorePkg and members of IgnoreGroup
#IgnorePkg   =
#IgnoreGroup =

#NoUpgrade   =
#NoExtract   =

# Misc options
#UseSyslog
#Color
#TotalDownload
CheckSpace
#VerbosePkgLists

# By default, pacman accepts packages signed by keys that its local keyring
# trusts (see pacman-key and its man page), as well as unsigned packages.
SigLevel    = Required DatabaseOptional
LocalFileSigLevel = Optional
#RemoteFileSigLevel = Required

# NOTE: You must run `pacman-key --init` before first using pacman; the local
# keyring can then be populated with the keys of all official Arch Linux
# packagers with `pacman-key --populate archlinux`.

#
# REPOSITORIES
#   - can be defined here or included from another file
#   - pacman will search repositories in the order defined here
#   - local/custom mirrors can be added here or in separate files
#   - repositories listed first will take precedence when packages
#     have identical names, regardless of version number
#   - URLs will have $repo replaced by the name of the current repo
#   - URLs will have $arch replaced by the name of the architecture
#
# Repository entries are of the format:
#       [repo-name]
#       Server = ServerName
#       Include = IncludePath
#
# The header [repo-name] is crucial - it must be present and
# uncommented to enable the repo.
#

# The testing repositories are disabled by default. To enable, uncomment the
# repo name header and Include lines. You can add preferred servers immediately
# after the header, and they will be used before the default mirrors.

#[testing]
#Include = /etc/pacman.d/mirrorlist

[core]
Include = /etc/pacman.d/mirrorlist

[extra]
Include = /etc/pacman.d/mirrorlist

#[community-testing]
#Include = /etc/pacman.d/mirrorlist

[community]
Include = /etc/pacman.d/mirrorlist

# If you want to run 32 bit applications on your x86_64 system,
# enable the multilib repositories as required here.

#[multilib-testing]
#Include = /etc/pacman.d/mirrorlist

#[multilib]
#Include = /etc/pacman.d/mirrorlist

# An example of a custom package repository.  See the pacman manpage for
# tips on creating your own repositories.
#[custom]
#SigLevel = Optional TrustAll
#Server = file:///home/custompkgs

[archlinuxfr]
SigLevel = Never
Server = http://repo.archlinux.fr/$arch

This is my /etc/pacman.d/mirrorlist

##
## Arch Linux repository mirrorlist
## Sorted by mirror score from mirror status page
## Generated on 2013-05-01
##

Server = http://archlinux.cs.nctu.edu.tw/$repo/os/$arch
Server = http://ftp.tku.edu.tw/Linux/ArchLinux/$repo/os/$arch
Server = http://lug.mtu.edu/archlinux/$repo/os/$arch
Server = http://archlinux.polymorf.fr/$repo/os/$arch

## Score: 0.5, Germany
Server = http://mirror.de.leaseweb.net/archlinux/$repo/os/$arch
## Score: 0.5, Netherlands
Server = http://mirror.nl.leaseweb.net/archlinux/$repo/os/$arch
## Score: 0.5, France
Server = http://archlinux.polymorf.fr/$repo/os/$arch
## Score: 0.5, Poland
Server = http://mirror.chmuri.net/archmirror/$repo/os/$arch
## Score: 0.7, Germany
Server = http://ftp.tuxdroid.org/archlinux/$repo/os/$arch
## Score: 0.7, United States
Server = http://lug.mtu.edu/archlinux/$repo/os/$arch
## Score: 0.7, Germany
Server = http://archlinux.limun.org/$repo/os/$arch
## Score: 0.8, Belarus
Server = http://mirror.datacenter.by/pub/archlinux/$repo/os/$arch
## Score: 0.9, United States
Server = http://hive.ist.unomaha.edu/archlinux/$repo/os/$arch
## Score: 0.9, United Kingdom
Server = http://mirror.bytemark.co.uk/archlinux/$repo/os/$arch
## Score: 0.9, Germany
Server = http://mirror.1favre.de/$repo/os/$arch
## Score: 0.9, Germany
Server = http://mirror.unitedcolo.de/archlinux/$repo/os/$arch
## Score: 0.9, France
Server = http://miroir.ezvan.fr/archlinux/$repo/os/$arch
## Score: 0.9, Germany
Server = http://mirrors.n-ix.net/archlinux/$repo/os/$arch
## Score: 0.9, Netherlands
Server = http://arch.apt-get.eu/$repo/os/$arch
## Score: 0.9, United Kingdom
Server = http://archlinux.mirrors.uk2.net/$repo/os/$arch
## Score: 0.9, Germany
Server = http://ftp5.gwdg.de/pub/linux/archlinux/$repo/os/$arch
## Score: 1.0, Greece
Server = http://foss.aueb.gr/mirrors/linux/archlinux/$repo/os/$arch
## Score: 1.0, United States
Server = http://mirror.rit.edu/archlinux/$repo/os/$arch
## Score: 1.0, Italy
Server = http://archlinux.openlabto.org/archlinux/$repo/os/$arch
## Score: 1.0, Germany
Server = http://mirror.selfnet.de/archlinux/$repo/os/$arch
## Score: 1.0, Taiwan, Province of China
Server = http://ftp.tku.edu.tw/Linux/ArchLinux/$repo/os/$arch
## Score: 1.0, France
Server = http://distrib-coffee.ipsl.jussieu.fr/pub/linux/archlinux/$repo/os/$arch
## Score: 1.0, Sweden
Server = http://ftp.lysator.liu.se/pub/archlinux/$repo/os/$arch
## Score: 1.0, Denmark
Server = http://mirrors.dotsrc.org/archlinux/$repo/os/$arch
## Score: 1.1, United States
Server = http://mirror.us.leaseweb.net/archlinux/$repo/os/$arch
## Score: 1.1, Poland
Server = http://ftp.vectranet.pl/archlinux/$repo/os/$arch
## Score: 1.1, Netherlands
Server = http://fruk.org/archlinux/$repo/os/$arch
## Score: 1.1, Austria
Server = http://mirror1.htu.tugraz.at/archlinux/$repo/os/$arch
## Score: 1.2, Switzerland
Server = http://archlinux.puzzle.ch/$repo/os/$arch
## Score: 1.2, Czech Republic
Server = http://mirror.vpsfree.cz/archlinux/$repo/os/$arch
## Score: 1.2, Netherlands
Server = http://ftp.snt.utwente.nl/pub/os/linux/archlinux/$repo/os/$arch
## Score: 1.2, Russian Federation
Server = http://mirror.yandex.ru/archlinux/$repo/os/$arch
## Score: 1.2, France
Server = http://mir.archlinux.fr/$repo/os/$arch
## Score: 1.2, Norway
Server = http://mirror.archlinux.no/$repo/os/$arch
## Score: 1.3, Germany
Server = http://ftp.spline.inf.fu-berlin.de/mirrors/archlinux/$repo/os/$arch
## Score: 1.4, Belgium
Server = http://archlinux.mirror.kangaroot.net/$repo/os/$arch
## Score: 1.4, Australia
Server = http://mirror.aarnet.edu.au/pub/archlinux/$repo/os/$arch
## Score: 1.4, Germany
Server = http://ftp.neutrinopower.de/archlinux/$repo/os/$arch
## Score: 1.4, Brazil
Server = http://www.las.ic.unicamp.br/pub/archlinux/$repo/os/$arch
## Score: 1.5, Germany
Server = http://mirror.michael-eckert.net/archlinux/$repo/os/$arch
## Score: 1.6, Japan
Server = http://ftp.jaist.ac.jp/pub/Linux/ArchLinux/$repo/os/$arch
## Score: 1.6, Germany
Server = http://mirror.fluxent.de/archlinux/$repo/os/$arch
## Score: 1.6, United States
Server = http://mirror.nexcess.net/archlinux/$repo/os/$arch
## Score: 1.6, United States
Server = http://mirrors.cat.pdx.edu/archlinux/$repo/os/$arch
## Score: 1.6, Macedonia, The Former Yugoslav Republic of
Server = http://arch.linux.net.mk/archlinux/$repo/os/$arch
## Score: 1.6, Brazil
Server = http://pet.inf.ufsc.br/mirrors/archlinux/$repo/os/$arch
## Score: 1.6, Germany
Server = http://mirror.netcologne.de/archlinux/$repo/os/$arch
## Score: 1.7, Belarus
Server = http://ftp.byfly.by/pub/archlinux/$repo/os/$arch
## Score: 1.7, Finland
Server = http://mirror.archlinux.fi/archlinux/$repo/os/$arch
## Score: 1.7, United States
Server = http://cake.lib.fit.edu/archlinux/$repo/os/$arch
## Score: 1.7, United States
Server = http://mirror.umd.edu/archlinux/$repo/os/$arch
## Score: 1.7, Worldwide
Server = http://mirror.brainfork.me/archlinux/$repo/os/$arch
## Score: 1.7, Sweden
Server = http://ftp.portlane.com/pub/os/linux/archlinux/$repo/os/$arch
## Score: 1.7, Brazil
Server = http://archlinux.c3sl.ufpr.br/$repo/os/$arch
## Score: 1.8, Hungary
Server = http://ftp.mfa.kfki.hu/pub/mirrors/ftp.archlinux.org/$repo/os/$arch
## Score: 1.8, United States
Server = http://www.gtlib.gatech.edu/pub/archlinux/$repo/os/$arch
## Score: 1.9, United States
Server = http://mirror.jmu.edu/pub/archlinux/$repo/os/$arch
## Score: 1.9, United States
Server = http://archlinux.surlyjake.com/archlinux/$repo/os/$arch
## Score: 1.9, United States
Server = http://mirrors.aggregate.org/archlinux/$repo/os/$arch
## Score: 1.9, United States
Server = http://mirror.cc.columbia.edu/pub/linux/archlinux/$repo/os/$arch
## Score: 1.9, Czech Republic
Server = http://archlinux.mirror.dkm.cz/pub/archlinux/$repo/os/$arch
## Score: 1.9, Germany
Server = http://ftp.hosteurope.de/mirror/ftp.archlinux.org/$repo/os/$arch
## Score: 2.0, Luxembourg
Server = http://archlinux.mirror.root.lu/$repo/os/$arch
## Score: 2.0, Canada
Server = http://archlinux.mirror.rafal.ca/$repo/os/$arch
## Score: 2.0, Latvia
Server = http://archlinux.goodsoft.lv/$repo/os/$arch
## Score: 2.1, United Kingdom
Server = http://mirror.cinosure.com/archlinux/$repo/os/$arch
## Score: 2.3, United States
Server = http://mirrors.liquidweb.com/archlinux/$repo/os/$arch
## Score: 2.3, Canada
Server = http://mirror.csclub.uwaterloo.ca/archlinux/$repo/os/$arch
## Score: 2.3, United Kingdom
Server = http://mirror.lividpenguin.com/pub/archlinux/$repo/os/$arch
## Score: 2.3, Australia
Server = http://ftp.swin.edu.au/archlinux/$repo/os/$arch
## Score: 2.4, Israel
Server = http://mirror.isoc.org.il/pub/archlinux/$repo/os/$arch
## Score: 2.5, Finland
Server = http://mirror.academica.fi/archlinux/$repo/os/$arch
## Score: 2.5, Viet Nam
Server = http://mirror-fpt-telecom.fpt.net/archlinux/$repo/os/$arch
## Score: 2.5, Germany
Server = http://ftp.halifax.rwth-aachen.de/archlinux/$repo/os/$arch
## Score: 2.5, Colombia
Server = http://www.laqee.unal.edu.co/archlinux/$repo/os/$arch
## Score: 2.6, Italy
Server = http://mirrors.prometeus.net/archlinux/$repo/os/$arch
## Score: 2.6, United States
Server = http://mirrors.kernel.org/archlinux/$repo/os/$arch
## Score: 2.7, Estonia
Server = http://ftp.eenet.ee/pub/archlinux/$repo/os/$arch
## Score: 2.7, Norway
Server = http://archlinux.uib.no/$repo/os/$arch
## Score: 2.7, Netherlands
Server = http://mirror.i3d.net/pub/archlinux/$repo/os/$arch
## Score: 2.7, Greece
Server = http://ftp.otenet.gr/linux/archlinux/$repo/os/$arch
## Score: 2.8, Serbia
Server = http://mirror.pmf.kg.ac.rs/archlinux/$repo/os/$arch
## Score: 3.0, United States
Server = http://mirrors.gigenet.com/archlinux/$repo/os/$arch
## Score: 3.1, United States
Server = http://mirror.ancl.hawaii.edu/linux/archlinux/$repo/os/$arch
## Score: 3.2, Greece
Server = http://ftp.ntua.gr/pub/linux/archlinux/$repo/os/$arch
## Score: 3.2, Greece
Server = http://ftp.cc.uoc.gr/mirrors/linux/archlinux/$repo/os/$arch
## Score: 3.2, Portugal
Server = http://ftp.rnl.ist.utl.pt/pub/archlinux/$repo/os/$arch
## Score: 3.2, United States
Server = http://mirrors.rutgers.edu/archlinux/$repo/os/$arch
## Score: 3.3, China
Server = http://mirrors.neusoft.edu.cn/archlinux/$repo/os/$arch
## Score: 3.4, China
Server = http://mirror.bjtu.edu.cn/archlinux/$repo/os/$arch
## Score: 3.5, China
Server = http://mirror6.bjtu.edu.cn/archlinux/$repo/os/$arch
## Score: 3.6, China
Server = http://mirrors.tuna.tsinghua.edu.cn/archlinux/$repo/os/$arch
## Score: 3.6, United States
Server = http://cosmos.cites.illinois.edu/pub/archlinux/$repo/os/$arch
## Score: 3.6, Germany
Server = http://linux.rz.rub.de/archlinux/$repo/os/$arch
## Score: 3.8, Germany
Server = http://ftp-stud.hs-esslingen.de/pub/Mirrors/archlinux/$repo/os/$arch
## Score: 3.8, Sweden
Server = http://ftp.df.lth.se/pub/archlinux/$repo/os/$arch
## Score: 3.9, Ireland
Server = http://ftp.heanet.ie/mirrors/ftp.archlinux.org/$repo/os/$arch
## Score: 4.0, Kazakhstan
Server = http://archlinux.kz/$repo/os/$arch
## Score: 4.1, United States
Server = http://mirrors.lax1.thegcloud.com/arch/$repo/os/$arch
## Score: 4.1, South Africa
Server = http://ftp.wa.co.za/pub/archlinux/$repo/os/$arch
## Score: 4.1, Romania
Server = http://mirror.archlinux.ro/archlinux/$repo/os/$arch
## Score: 4.1, France
Server = http://mirror.archlinux.ikoula.com/archlinux/$repo/os/$arch
## Score: 4.4, Bulgaria
Server = http://archlinux.igor.onlinedirect.bg/$repo/os/$arch
## Score: 4.8, Singapore
Server = http://mirror.nus.edu.sg/archlinux/$repo/os/$arch
## Score: 4.8, New Caledonia
Server = http://archlinux.nautile.nc/archlinux/$repo/os/$arch
## Score: 4.8, Australia
Server = http://mirror.optus.net/archlinux/$repo/os/$arch
## Score: 5.0, United Kingdom
Server = http://www.mirrorservice.org/sites/ftp.archlinux.org/$repo/os/$arch
## Score: 5.1, Sweden
Server = http://ftp.availo.se/archlinux/$repo/os/$arch
## Score: 5.1, France
Server = http://archlinux.mirrors.ovh.net/archlinux/$repo/os/$arch
## Score: 5.2, New Zealand
Server = http://mirror.xnet.co.nz/pub/archlinux/$repo/os/$arch
## Score: 5.2, Russian Federation
Server = http://mirror.rol.ru/archlinux/$repo/os/$arch
## Score: 5.5, China
Server = http://mirrors.stuhome.net/archlinux/$repo/os/$arch
## Score: 5.5, China
Server = http://mirrors.ustc.edu.cn/archlinux/$repo/os/$arch
## Score: 5.5, India
Server = http://mirror.cse.iitk.ac.in/archlinux/$repo/os/$arch
## Score: 5.7, China
Server = http://mirrors6.ustc.edu.cn/archlinux/$repo/os/$arch
## Score: 6.8, United States
Server = http://ftp.osuosl.org/pub/archlinux/$repo/os/$arch
## Score: 7.4, United States
Server = http://mirrors.xmission.com/archlinux/$repo/os/$arch
## Score: 7.4, Australia
Server = http://mirror.internode.on.net/pub/archlinux/$repo/os/$arch
## Score: 7.4, Spain
Server = http://sunsite.rediris.es/mirror/archlinux/$repo/os/$arch
## Score: 7.5, China
Server = http://mirrors.163.com/archlinux/$repo/os/$arch
## Score: 7.6, Japan
Server = http://ftp.tsukuba.wide.ad.jp/Linux/archlinux/$repo/os/$arch
## Score: 7.9, Taiwan, Province of China
Server = http://archlinux.cs.nctu.edu.tw/$repo/os/$arch
## Score: 8.6, Turkey
Server = http://ftp.linux.org.tr/archlinux/$repo/os/$arch
## Score: 8.7, United States
Server = http://mirror.metrocast.net/archlinux/$repo/os/$arch
## Score: 8.8, Ukraine
Server = http://ftp.linux.kiev.ua/pub/Linux/ArchLinux/$repo/os/$arch
## Score: 9.4, Indonesia
Server = http://mirror.unej.ac.id/archlinux/$repo/os/$arch
## Score: 10.2, United States
Server = http://archlinux.supsec.org/$repo/os/$arch
## Score: 12.5, Germany
Server = http://artfiles.org/archlinux.org/$repo/os/$arch
## Score: 12.5, Kazakhstan
Server = http://mirror.neolabs.kz/archlinux/$repo/os/$arch
## Score: 12.6, Australia
Server = http://ftp.iinet.net.au/pub/archlinux/$repo/os/$arch
## Score: 12.7, Netherlands
Server = http://ftp.nluug.nl/pub/os/Linux/distr/archlinux/$repo/os/$arch
## Score: 12.7, Germany
Server = http://ftp.uni-kl.de/pub/linux/archlinux/$repo/os/$arch
## Score: 12.9, Canada
Server = http://archlinux.mirror.vexxhost.com/$repo/os/$arch
## Score: 12.9, Ukraine
Server = http://mirrors.mithril.org.ua/linux/archlinux/$repo/os/$arch
## Score: 13.1, Germany
Server = http://ftp.tu-chemnitz.de/pub/linux/archlinux/$repo/os/$arch
## Score: 13.3, Spain
Server = http://osl.ugr.es/archlinux/$repo/os/$arch
## Score: 13.3, Sweden
Server = http://ftp.ds.hj.se/pub/os/linux/archlinux/$repo/os/$arch
## Score: 13.4, Germany
Server = http://ftp.uni-bayreuth.de/linux/archlinux/$repo/os/$arch
## Score: 13.6, Slovakia
Server = http://mirror.lnx.sk/pub/linux/archlinux/$repo/os/$arch
## Score: 15.3, Korea, Republic of
Server = http://ftp.kaist.ac.kr/ArchLinux/$repo/os/$arch
## Score: 16.6, Chile
Server = http://mirror.archlinux.cl/$repo/os/$arch
## Score: 22.4, Uzbekistan
Server = http://mirrors.st.uz/archlinux/$repo/os/$arch
## Score: 58.1, Sri Lanka
Server = http://mirror.learn.ac.lk/archlinux/$repo/os/$arch

Why should I do ?

Offline

#4 2013-06-23 15:23:56

ernetas
Member
Registered: 2011-03-13
Posts: 79

Re: [Solved] HPLIP unable to communicate HP printer Officejet 6500 E710A-F

This is very weird, how long ago have you ran "pacman -Syu"?
Anyways, download the package from https://www.archlinux.org/packages/extr … /download/ (if you're using i686) and try to install it using "pacman -U /path/to/package"

Offline

#5 2013-06-23 17:56:08

ddreamer
Member
Registered: 2013-06-21
Posts: 11

Re: [Solved] HPLIP unable to communicate HP printer Officejet 6500 E710A-F

Thank you, ernetas. Here come both good and bad news.

Good news:
I set up my Archlinux system for the first time on 5/19 this year. The last time I ran "pacman -Syu" was 6/9. After pacman -Syu, I could install "python-pyqt4" by "pacman -S python-pyqt4" without any error.

Bad news:
Running hp-setup as root still gave out error message

HP Linux Imaging and Printing System (ver. 3.13.5)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

warning: Qt/PyQt 4 initialization failed.
error: hp-setup requires GUI support (try running with --qt3). Also, try using interactive (-i) mode.

Offline

#6 2013-06-23 18:10:19

ernetas
Member
Registered: 2011-03-13
Posts: 79

Re: [Solved] HPLIP unable to communicate HP printer Officejet 6500 E710A-F

Why do you want it so badly? It's just a setup, you can try using interactive mode for that. What does hp-check -t say now?

Offline

#7 2013-06-25 16:44:31

ddreamer
Member
Registered: 2013-06-21
Posts: 11

Re: [Solved] HPLIP unable to communicate HP printer Officejet 6500 E710A-F

I want it because it may provide an additional opportunity to successfully set up the network printer.

Using "hp-setup -i" could find the printer and go through the process without fatal errors. But it failed to communicate with the printer when I issued "print test page" in CUPS. So I want to setup the network parameter for the printer in the graphical mode, which I have done successfully in another laptop of mine running LMDE. Unfortunately, archlinux isn't in the support list of HPLIP.

After installing "python-pyqt4" as you suggested,  "hp-check -t" showed

hp-check[20477]: info: :
hp-check[20477]: info: :HP Linux Imaging and Printing System (ver. 3.13.5)
hp-check[20477]: info: :Dependency/Version Check Utility ver. 15.1
hp-check[20477]: info: :
hp-check[20477]: info: :Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
hp-check[20477]: info: :This software comes with ABSOLUTELY NO WARRANTY.
hp-check[20477]: info: :This is free software, and you are welcome to distribute it
hp-check[20477]: info: :under certain conditions. See COPYING file for more details.
hp-check[20477]: info: :
hp-check[20477]: info: :Note: hp-check can be run in three modes:
hp-check[20477]: info: :1. Compile-time check mode (-c or --compile): Use this mode before compiling   
hp-check[20477]: info: :the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper        
hp-check[20477]: info: :dependencies are installed to successfully compile HPLIP.                      
hp-check[20477]: info: :2. Run-time check mode (-r or --run): Use this mode to determine if a distro   
hp-check[20477]: info: :supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball  
hp-check[20477]: info: :has the proper dependencies installed to successfully run.                     
hp-check[20477]: info: :3. Both compile- and run-time check mode (-b or --both) (Default): This mode   
hp-check[20477]: info: :will check both of the above cases (both compile- and run-time dependencies).  
hp-check[20477]: info: :
hp-check[20477]: info: :Check types:                                                                   
hp-check[20477]: info: :a. EXTERNALDEP - External Dependencies                                         
hp-check[20477]: info: :b. GENERALDEP - General Dependencies (required both at compile and run time)   
hp-check[20477]: info: :c. COMPILEDEP - Compile time Dependencies                                      
hp-check[20477]: info: :d. [All are run-time checks]                                                   
hp-check[20477]: info: :PYEXT SCANCONF QUEUES PERMISSION                                               
hp-check[20477]: info: :
hp-check[20477]: info: :Status Types:
hp-check[20477]: info: :    OK
hp-check[20477]: info: :    MISSING       - Missing Dependency or Permission or Plug-in
hp-check[20477]: info: :    INCOMPAT      - Incompatible dependency-version or Plugin-version
hp-check[20477]: info: :
warning: arch distro is not found in AUTH_TYPES
warning: unknown-0.0 version is not supported. Using unknown-0 versions dependencies to verify and install...
hp-check[20477]: info: :
hp-check[20477]: info: :---------------
hp-check[20477]: info: :| SYSTEM INFO |
hp-check[20477]: info: :---------------
hp-check[20477]: info: :
hp-check[20477]: info: : Kernel: 3.9.7-1-ARCH #1 SMP PREEMPT Thu Jun 20 22:45:32 CEST 2013 GNU/Linux
 Host: ddreamer_S3
 Proc: 3.9.7-1-ARCH #1 SMP PREEMPT Thu Jun 20 22:45:32 CEST 2013 GNU/Linux
 Distribution: unknown 0.0
hp-check[20477]: info: : Bitness: 64 bit

hp-check[20477]: info: :
hp-check[20477]: info: :-----------------------
hp-check[20477]: info: :| HPLIP CONFIGURATION |
hp-check[20477]: info: :-----------------------
hp-check[20477]: info: :
hp-check[20477]: info: :HPLIP-Version: HPLIP 3.13.5
hp-check[20477]: info: :HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for unknown distro  0.0 version 
hp-check[20477]: info: :
hp-check[20477]: info: :Current contents of '/etc/hp/hplip.conf' file:
hp-check[20477]: info: :# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.13.5

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.13.5
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=yes
internal-tag=3.13.5
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

hp-check[20477]: info: :
hp-check[20477]: info: :Current contents of '/var/lib/hp/hplip.state' file:
hp-check[20477]: info: :Plugins are not installed. Could not access file: 沒有此一檔案或目錄
hp-check[20477]: info: :
hp-check[20477]: info: :Current contents of '~/.hplip/hplip.conf' file:
warning: Could not access file: 沒有此一檔案或目錄
hp-check[20477]: info: : <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>
hp-check[20477]: info: :
hp-check[20477]: info: :--------------------------
hp-check[20477]: info: :|  External Dependencies |
hp-check[20477]: info: :--------------------------
hp-check[20477]: info: :
hp-check[20477]: info: : gs                   Ghostscript               REQUIRED        7.05            9.07            OK         -
hp-check[20477]: info: : network              Network-wget              OPTIONAL        -               1.14            OK         -
hp-check[20477]: info: : dbus                 DBus                      REQUIRED        -               1.6.12          OK         -
hp-check[20477]: info: : scanimage            Shell-Scanning            OPTIONAL        1.0             1.0.23          OK         -
hp-check[20477]: info: : policykit            Admin-Policy-framework    OPTIONAL        -               0.111           OK         -
hp-check[20477]: info: : xsane                SANE-GUI                  OPTIONAL        0.9             0.998           OK         -
hp-check[20477]: info: : cups                 CUPS                      REQUIRED        1.1             1.6.2           OK         'CUPS Scheduler is running'
hp-check[20477]: info: :
hp-check[20477]: info: :-------------------------
hp-check[20477]: info: :|  General Dependencies |
hp-check[20477]: info: :-------------------------
hp-check[20477]: info: :
hp-check[20477]: info: : error: reportlab     Python-PDF-Lib            OPTIONAL        2.0             -               MISSING    'reportlab needs to be installed'
hp-check[20477]: info: : libcrypto            OpenSSL-Crypto-Lib        REQUIRED        -               1.0.1           OK         -
hp-check[20477]: info: : pil                  Python-Image-Lib          OPTIONAL        -               1.1.7           OK         -
hp-check[20477]: info: : error: pyqt4-dbus    PyQt4-DBUS                REQUIRED        4.0             -               MISSING    'pyqt4-dbus needs to be installed'
hp-check[20477]: info: : libjpeg              JPEG-Lib                  REQUIRED        -               -               OK         -
hp-check[20477]: info: : libpthread           POSIX-Threads-Lib         REQUIRED        -               2.17            OK         -
hp-check[20477]: info: : python-dbus          Python-DBUS               REQUIRED        0.80.0          1.2.0           OK         -
hp-check[20477]: info: : python-devel         Python-SDK                REQUIRED        2.2             3.3.2           OK         -
hp-check[20477]: info: : error: pyqt4         Python-Qt4                REQUIRED        4.0             -               MISSING    -
hp-check[20477]: info: : cups-devel           CUPS-SDK                  REQUIRED        -               1.6.2           OK         -
hp-check[20477]: info: : sane-devel           SANE-SDK                  REQUIRED        -               1.0.23          OK         -
hp-check[20477]: info: : libusb               USB-Lib                   REQUIRED        -               1.0             OK         -
hp-check[20477]: info: : sane                 Scan-Lib                  REQUIRED        -               1.0.23          OK         -
hp-check[20477]: info: : cups-image           CUPS-Image-Lib            REQUIRED        -               1.6.2           OK         -
hp-check[20477]: info: : libnetsnmp-devel     SNMP-Networking-SDK       REQUIRED        5.0.9           5.7.2           OK         -
hp-check[20477]: info: : python-xml           Python-XML-Lib            REQUIRED        -               2.1.0           OK         -
hp-check[20477]: info: : python-notify        Desktop-notifications     OPTIONAL        -               -               OK         -
hp-check[20477]: info: :
hp-check[20477]: info: :------------------------------
hp-check[20477]: info: :|  Compile Time Dependencies |
hp-check[20477]: info: :------------------------------
hp-check[20477]: info: :
hp-check[20477]: info: : gcc                  gcc-Compiler              REQUIRED        -               4.8.1           OK         -
hp-check[20477]: info: : libtool              Build-tools               REQUIRED        -               2.4.2           OK         -
hp-check[20477]: info: : make                 GNU-Build-tools           REQUIRED        3.0             3.82            OK         -
hp-check[20477]: info: :
hp-check[20477]: info: :----------------------
hp-check[20477]: info: :|  Python Extentions |
hp-check[20477]: info: :----------------------
hp-check[20477]: info: :
hp-check[20477]: info: : cupsext              CUPS-Extension            REQUIRED        -               3.13.5          OK         -
hp-check[20477]: info: : pcardext             PhotoCard-Extension       REQUIRED        -               3.13.5          OK         -
hp-check[20477]: info: : hpmudext             IO-Extension              REQUIRED        -               3.13.5          OK         -
hp-check[20477]: info: :
hp-check[20477]: info: :-----------------------
hp-check[20477]: info: :|  Scan Configuration |
hp-check[20477]: info: :-----------------------
hp-check[20477]: info: :
hp-check[20477]: info: : error: hpaio         HPLIP-SANE-Backend        REQUIRED        -               3.13.5          MISSING    'hpaio not found in /etc/sane.d/dll.conf. hpaio needs to be added in this file.'
hp-check[20477]: info: : scanext              Scan-SANE-Extension       REQUIRED        -               3.13.5          OK         -
hp-check[20477]: info: :
hp-check[20477]: info: :------------------------------
hp-check[20477]: info: :| DISCOVERED SCANNER DEVICES |
hp-check[20477]: info: :------------------------------
hp-check[20477]: info: :
hp-check[20477]: info: :device `v4l:/dev/video0' is a Noname HD WebCam virtual device

hp-check[20477]: info: :
hp-check[20477]: info: :--------------------------
hp-check[20477]: info: :| DISCOVERED USB DEVICES |
hp-check[20477]: info: :--------------------------
hp-check[20477]: info: :
hp-check[20477]: info: :No devices found.
hp-check[20477]: info: :
hp-check[20477]: info: :---------------------------------
hp-check[20477]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[20477]: info: :---------------------------------
hp-check[20477]: info: :
hp-check[20477]: info: :
hp-check[20477]: info: :Officejet_6500_E710a-f
hp-check[20477]: info: :----------------------
hp-check[20477]: info: :Type: Printer
hp-check[20477]: info: :Device URI: hp:/net/Officejet_6500_E710a-f?zc=HP61A705
hp-check[20477]: info: :PPD: /etc/cups/ppd/Officejet_6500_E710a-f.ppd
hp-check[20477]: info: :PPD Description: HP Officejet 6500 e710a-f hpijs, 3.13.5
hp-check[20477]: info: :Printer status: printer Officejet_6500_E710a-f is idle.  enabled since 西元2013年06月22日 (週六) 23時23分50秒
error: Unable to communicate with device (code=12): hp:/net/Officejet_6500_E710a-f?zc=HP61A705
error: unable to open channel
error: Communication status: Failed
hp-check[20477]: info: :
hp-check[20477]: info: :Officejet_6500_E710a-f_fax
hp-check[20477]: info: :--------------------------
hp-check[20477]: info: :Type: Fax
hp-check[20477]: info: :Device URI: hpfax:/net/Officejet_6500_E710a-f?zc=HP61A705
hp-check[20477]: info: :PPD: /etc/cups/ppd/Officejet_6500_E710a-f_fax.ppd
hp-check[20477]: info: :PPD Description: HP Fax4 hpcups
hp-check[20477]: info: :Printer status: printer Officejet_6500_E710a-f_fax is idle.  enabled since 西元2013年06月22日 (週六) 23時24分08秒
error: Unable to communicate with device (code=12): hpfax:/net/Officejet_6500_E710a-f?zc=HP61A705
error: unable to open channel
error: Communication status: Failed
hp-check[20477]: info: :
hp-check[20477]: info: :
hp-check[20477]: info: :--------------
hp-check[20477]: info: :| PERMISSION |
hp-check[20477]: info: :--------------
hp-check[20477]: info: :
hp-check[20477]: info: :groups          user-groups                    Required        -        -        OK       root bin daemon sys adm disk lp wheel log

hp-check[20477]: info: :
hp-check[20477]: info: :-----------
hp-check[20477]: info: :| SUMMARY |
hp-check[20477]: info: :-----------
hp-check[20477]: info: :
hp-check[20477]: info: :Missing Required Dependencies
hp-check[20477]: info: :-----------------------------
error: 'hpaio' package is missing/incompatible 
hp-check[20477]: info: :
hp-check[20477]: info: :Missing Optional Dependencies
hp-check[20477]: info: :-----------------------------
hp-check[20477]: info: :None

hp-check[20477]: info: :
hp-check[20477]: info: :Total Errors: 6
hp-check[20477]: info: :Total Warnings: 1
hp-check[20477]: info: :
hp-check[20477]: info: :Re-run 'hp-doctor' command to prompt and fix the issues. 
hp-check[20477]: info: :
hp-check[20477]: info: :Done.

Seemed still the issue of qt4 but the required package are not found in archlinux package database.

BTW, the following is the error message by running "hp-testpage":

HP Linux Imaging and Printing System (ver. 3.13.5)
Testpage Print Utility ver. 6.0

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Using printer: Officejet_6500_E710a-f

warning: Qt/PyQt 4 initialization failed.
error: hp-testpage -u/--gui requires Qt4 GUI support. Entering interactive mode.

HP Linux Imaging and Printing System (ver. 3.13.5)
System Tray Status Service ver. 2.0

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

warning: Qt/PyQt 4 initialization failed.
error: hp-systray requires Qt4 GUI and DBus support. Exiting.
warning: Unable to connect to dbus. Is hp-systray running?
error: Unable to communicate with device (code=12): hp:/net/Officejet_6500_E710a-f?zc=HP61A705
error: Unable to print to printer. Please check device and try again.

note: If an error occured, or the test page failed to print, refer to the HPLIP website
note: at: http://hplip.sourceforge.net for troubleshooting and support.

(To ensure the consistency, The above message is the immediate result just after I have deleted the printer queue in CUPS and setup it using "hp-setup -i")
See... The graphic mode is indispensible...

Last edited by ddreamer (2013-06-25 16:51:21)

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#8 2013-06-26 11:29:03

valr
Member
From: Belgium
Registered: 2012-01-08
Posts: 62

Re: [Solved] HPLIP unable to communicate HP printer Officejet 6500 E710A-F

Have you looked at all the optional dependencies of hplip?
Also, the "Unable to communicate with device" error is referenced in the wiki and suggestion is to add user in groups lp and sys.

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#9 2013-06-26 14:33:55

kgas
Member
From: Qatar
Registered: 2008-11-08
Posts: 718

Re: [Solved] HPLIP unable to communicate HP printer Officejet 6500 E710A-F

two simple question for clarity. What is the status of cups service? Did it see your printer on web interface?

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#10 2013-06-26 16:53:42

ddreamer
Member
Registered: 2013-06-21
Posts: 11

Re: [Solved] HPLIP unable to communicate HP printer Officejet 6500 E710A-F

To kgas:

1)
printer queue status in CUPS before printing test page: (Idle, Accepting Jobs, Not Shared)
printer queue status in CUPS after issuing "print test page": (Processing, Accepting Jobs, Not Shared) --> (Paused, Accepting Jobs, Not Shared) filter failed

2)
Yes, I saw my printer and fax queue on the CUPS web interface (When the CUPS asked for username/password, I gave it the root one to confer highest access right)

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#11 2013-06-26 17:34:43

ddreamer
Member
Registered: 2013-06-21
Posts: 11

Re: [Solved] HPLIP unable to communicate HP printer Officejet 6500 E710A-F

To valr:

Thanks for your suggestion of looking at the "optional dependencies of hplip". I installed "python2-pyqt" accordingly to be able to run "hp-setup" in a graphical mode.

Using the "auto search" function, it finds my printer. When I print the test page, it reported "Unable to communicate with device"
I specified the IP address of my printer instead. Then, the test page is successfully printed!!!

The problem is solved on my side. But the built-in "auto-search" function seems to have a bug. The address derived from "auto-search" just cannot be utilized to locate the target printer by itself.

Lastly, the group "lp" and "sys" issue doesn't exist in my case since I run as root. I have confirmed that the root has been added to both "lp" and "sys" group much earlier... ...

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#12 2013-06-26 17:41:08

ddreamer
Member
Registered: 2013-06-21
Posts: 11

Re: [Solved] HPLIP unable to communicate HP printer Officejet 6500 E710A-F

Why does the title have a limitation in the number of characters ... about 70+ ?

To put [Solved], I change the title.

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