Arch Linux

ne0

Member

Registered: 2013-07-04

Posts: 2

Maple: Unable to determine host ID

Hi,

I have a problem activating Maple 17 for Arch:
"Unable to determine the Host ID of this system. Please contact Maplesoft Support"
I found this website:
http://www.maplesoft.com/support/faqs/d … ?sid=32610
Either I have to rename my ethernet card to eth0 or I have to install "IA32" libraries.

How can I do that?

Thanks in advance

Trilby

Inspector Parrot

Registered: 2011-11-29

Posts: 30,545

Website

Re: Maple: Unable to determine host ID

It lists that for versions 13 and below.  You are using 17, which would go with 14 and above, right.  And having an eth0 interface is for versions 13 and below 32 bit only - which you don't have, right.

Do you have lsb-release installed?

EDIT: as an aside, if you really needed to do either of the things you suggested, they are both very well covered on these forums and the wiki.  It is expected that users will do their on search before just asking something that is already well documented.

Last edited by Trilby (2013-07-04 11:57:24)

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"UNIX is simple and coherent" - Dennis Ritchie; "GNU's Not Unix" - Richard Stallman

ne0

Member

Registered: 2013-07-04

Posts: 2

Re: Maple: Unable to determine host ID

My mistake. But as you said, I have maple 17 and therefore I don't need to do these things (change to eth0 and IA32 libraries).
lsb-release was/is installed.

I installed ld-lsb from AUR. Now I can enter the Purchase Code but afterwards I get
"Missing host ID for license server."

Last edited by ne0 (2013-07-04 15:36:03)

Trilby

Inspector Parrot

Registered: 2011-11-29

Posts: 30,545

Website

Re: Maple: Unable to determine host ID

Sorry, I've never used Maple myself - perhaps those other steps are still required, but the linked page seems to indicate that they were only for older versions.  As it is something you've purchased, you should be able to get support from them, right?

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"UNIX is simple and coherent" - Dennis Ritchie; "GNU's Not Unix" - Richard Stallman

hsul

Member

From: /home/tim

Registered: 2013-07-26

Posts: 8

Re: Maple: Unable to determine host ID

Hi ne0,
I had the Maple17 Problem too.

Before installing ld-lsb from the AUR I already got the "Missing host ID for license server.".
I just installed ld-lsb because I found your thread here - thanks for this..

After installing ld-lsb I was able to activate Maple without problems!

Is your system up-to-date and does it work now?
I tried it now with Maple16 and Maple 15 and it worked as well (without ld-ls it didn't)

nickoe

Member

From: Denmark

Registered: 2009-06-30

Posts: 7

Re: Maple: Unable to determine host ID

Installing ld-lsb also works for Maple 17. Thanks.