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#1 2013-08-21 18:38:25

Ferchu
Member
From: Buenos Aires - Argentina
Registered: 2012-06-12
Posts: 55

[solved] Kmail 4.11 too slow or freezed - (lost my mails)

Hello,

   Today I update kontact (kmail) to 4.11
   KMail don't work as usual, it's too slow. Several minutes since i pressed send button until it appear in outgoing folder.
   The receive is as slow as sending. I use IMAP, and can spend 10 minutes since i select a simple text mail until it appear in the preview.

   After some times i select several  mails, kmail seem freezed and i must to kill the process and run again.

   I don't think there is an akonadi problem, because i disable it, but the problem still here.

   What can i do or test to solve that.

   Thank you

Last edited by Ferchu (2013-08-23 14:11:58)


___________________________________
Fernando Pucci
GPG:  E1AB 369F C188 9DCD F423 7090 1C88 D8FB C3FB 42EB

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#2 2013-08-22 07:23:20

straykat
Member
From: Queensland, Australia
Registered: 2009-12-06
Posts: 60

Re: [solved] Kmail 4.11 too slow or freezed - (lost my mails)

In today's updates are kdebase-workspace 4.11.0-2 & kdepim 4.11.0-2.

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#3 2013-08-22 12:53:17

Ferchu
Member
From: Buenos Aires - Argentina
Registered: 2012-06-12
Posts: 55

Re: [solved] Kmail 4.11 too slow or freezed - (lost my mails)

Yes. I made an update today and at this time i am up to date.
After a reboot of the system, my mail accounts keep as slow as before.

Internet is fast to download files and to load web pages.
But i selected a text mail five minutes ago and just now I can read it.
roll  sad


___________________________________
Fernando Pucci
GPG:  E1AB 369F C188 9DCD F423 7090 1C88 D8FB C3FB 42EB

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#4 2013-08-22 23:19:33

straykat
Member
From: Queensland, Australia
Registered: 2009-12-06
Posts: 60

Re: [solved] Kmail 4.11 too slow or freezed - (lost my mails)

I suspect that your problem may be with conflicting configuration files (hidden .*** files in /home/user) when you upgraded KDE to 4.11.

Depending on your knowledge of the KDE desktop, may I suggest either delete/move all your configuration files for kdepim & akonadi or restart with a vanilla desktop by deleting/moving all your configuration files from your home.

My preference is going back to a vanilla desktop. When these sort of issues arise because of an upgrade to KDE more time can be wasted attempting to finding & correcting the conflicting configuration files than simply restarting with a vanilla desktop.

Of course doing a full backup including all your saved emails in your local folders, kaddressbook & korganizer before you start is a must.

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#5 2013-08-23 03:51:00

rufus
Banned
From: san francisco
Registered: 2013-04-20
Posts: 153

Re: [solved] Kmail 4.11 too slow or freezed - (lost my mails)

yeah theres probably something wrong with your configs....
   in the meantime may I recommend Thunderbird  only IMAP need be configured in your client
    and your server no POP3. also please mark solved if youre done with this...


end ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     'the machine is not the end to the means., we are. In history, in board rooms and politic the greatest  decision and effort
        evolves from passion, lust for life, and a common sense of humanity. Never forget what you are and why'.         -me

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#6 2013-08-23 04:40:32

anubis
Member
Registered: 2009-04-18
Posts: 10

Re: [solved] Kmail 4.11 too slow or freezed - (lost my mails)

Problems in the configuration were my first guess too, but I could not solve a similar problem with deleting the configuration. Please note that in my case it seems to be that Akonadi / Nepomuk is the culprit, since I got kmail to have normal response times for a short period when I had Nepomuk deactivated.

Have a look at my full post here: https://bbs.archlinux.org/viewtopic.php?pid=1315769

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#7 2013-08-23 04:58:46

rufus
Banned
From: san francisco
Registered: 2013-04-20
Posts: 153

Re: [solved] Kmail 4.11 too slow or freezed - (lost my mails)

to be honest I disabled Nepomuk a long time ago I didnt need it and virtuoso -t was eating up my cycles
  if you dont need it (do you?) zonk it ...un click it in settings/DesktopSearch


end ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     'the machine is not the end to the means., we are. In history, in board rooms and politic the greatest  decision and effort
        evolves from passion, lust for life, and a common sense of humanity. Never forget what you are and why'.         -me

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#8 2013-08-23 13:51:23

Ferchu
Member
From: Buenos Aires - Argentina
Registered: 2012-06-12
Posts: 55

Re: [solved] Kmail 4.11 too slow or freezed - (lost my mails)

Thank you all
For now I installed thunderbird and configured all email accounts.
I suspect the problem is not kmail, but the emails stored locally by using pop3 in an account that does not support imap as the others.
I Could delete everything and set it up again, but I do not like having to do it every time kmail or akonadi are updated.
I'll try to find where the emails are stored and I will move away, so I have a backup while I check if it is the cause of the problem.

Tell you soon.


___________________________________
Fernando Pucci
GPG:  E1AB 369F C188 9DCD F423 7090 1C88 D8FB C3FB 42EB

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#9 2013-08-23 14:10:57

Ferchu
Member
From: Buenos Aires - Argentina
Registered: 2012-06-12
Posts: 55

Re: [solved] Kmail 4.11 too slow or freezed - (lost my mails)

I stopped akonadi service .
I saved all the mail in ~/.local/share/local-mail/ by move local-mail to other folder.
I restart akonadi service and kontact and all working well.
Some error from folders missing, but nothing more.

So... The update makes me lost my mails?
I worry about that.


___________________________________
Fernando Pucci
GPG:  E1AB 369F C188 9DCD F423 7090 1C88 D8FB C3FB 42EB

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#10 2013-08-23 14:12:27

Ferchu
Member
From: Buenos Aires - Argentina
Registered: 2012-06-12
Posts: 55

Re: [solved] Kmail 4.11 too slow or freezed - (lost my mails)

Thank you all


___________________________________
Fernando Pucci
GPG:  E1AB 369F C188 9DCD F423 7090 1C88 D8FB C3FB 42EB

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#11 2013-08-23 19:56:51

Lekensteyn
Member
From: Netherlands
Registered: 2012-06-19
Posts: 192
Website

Re: [solved] Kmail 4.11 too slow or freezed - (lost my mails)

I noticed that dragging mail from my "inbox" folder to "All Mail" folder made it appear as if I lost all my "All Mail" mail. To make the mail re-appear, I have to restart KMail and open All Mail first before moving any mail into it.

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