System crash when gaming (Update: Temperature Problem?)

strix · 2013-09-04 11:14:11

Hello there

I have a problem: when starting games (Minecraft, Relics of Annorath, Portal, World of Goo tested) my Laptop crashes. The screen gets black and the only possibility to turn it back on is to remove the battery, wait 10 seconds and then reboot. I don't see any error messages, not in the journal and not in the Xorg.0.log. I have a HP 8470w with a Intel i7-3610QM Quad Core and a AMD FirePro M2000 grapics card. I am running kernel 3.10.10-ARCH with fglrx. Is anyone aware of this problem or can help me even just pointing out where to look for the problem? If you need more info, please tell me.

strix:~ $ fglrxinfo
display: :0.0  screen: 0
OpenGL vendor string: Advanced Micro Devices, Inc.
OpenGL renderer string: AMD Radeon HD 7500M/7600M Series
OpenGL version string: 4.3.12441 Compatibility Profile Context FireGL 12.104

strix:~ $ X -version

X.Org X Server 1.14.2
Release Date: 2013-06-25
X Protocol Version 11, Revision 0
Build Operating System: Linux 3.9.7-1-ARCH x86_64 
Current Operating System: Linux tirion 3.10.10-1-ARCH #1 SMP PREEMPT Fri Aug 30 11:30:06 CEST 2013 x86_64
Kernel command line: cryptdevice=/dev/sda2:root root=/dev/mapper/root resume=/dev/mapper/swapDevice rw initrd=../initramfs-linux.img BOOT_IMAGE=../vmlinuz-linux 
Build Date: 01 July 2013  10:48:42AM
 
Current version of pixman: 0.30.2
	Before reporting problems, check http://wiki.x.org
	to make sure that you have the latest version.

journalctl at the time of my last crash:

Sep 04 12:35:44 tirion logger[13211]: ACPI action undefined: PNP0C0A:00
Sep 04 12:36:01 tirion crond[13217]: pam_unix(crond:session): session opened for user strix by (uid=0)
Sep 04 12:36:01 tirion CROND[13218]: (strix) CMD (~/data/bin/battery)
Sep 04 12:36:01 tirion CROND[13217]: pam_unix(crond:session): session closed for user strix
Sep 04 12:36:49 tirion laptop-mode[13335]: Laptop mode
Sep 04 12:36:49 tirion laptop-mode[13338]: enabled, not active [unchanged]
Sep 04 12:36:49 tirion laptop-mode[13344]: Laptop mode
Sep 04 12:36:49 tirion laptop-mode[13345]: enabled, not active [unchanged]
Sep 04 12:36:49 tirion logger[13347]: ACPI action undefined: PNP0C0A:00
Sep 04 12:37:01 tirion crond[13352]: pam_unix(crond:session): session opened for user strix by (uid=0)
Sep 04 12:37:01 tirion CROND[13353]: (strix) CMD (~/data/bin/battery)
Sep 04 12:37:01 tirion CROND[13352]: pam_unix(crond:session): session closed for user strix
Sep 04 12:38:01 tirion crond[13373]: pam_unix(crond:session): session opened for user strix by (uid=0)
Sep 04 12:38:01 tirion CROND[13374]: (strix) CMD (~/data/bin/battery)
Sep 04 12:38:01 tirion CROND[13373]: pam_unix(crond:session): session closed for user strix
Sep 04 12:38:16 tirion laptop-mode[13426]: Laptop mode
Sep 04 12:38:16 tirion laptop-mode[13430]: enabled, not active [unchanged]
Sep 04 12:38:16 tirion laptop-mode[13438]: Laptop mode
Sep 04 12:38:16 tirion laptop-mode[13439]: enabled, not active [unchanged]
Sep 04 12:38:16 tirion logger[13441]: ACPI action undefined: PNP0C0A:00
Sep 04 12:39:01 tirion crond[13454]: pam_unix(crond:session): session opened for user strix by (uid=0)
Sep 04 12:39:01 tirion CROND[13455]: (strix) CMD (~/data/bin/battery)
Sep 04 12:39:01 tirion CROND[13454]: pam_unix(crond:session): session closed for user strix
Sep 04 12:39:22 tirion laptop-mode[13512]: Laptop mode
Sep 04 12:39:22 tirion laptop-mode[13514]: enabled, not active [unchanged]
Sep 04 12:39:22 tirion laptop-mode[13520]: Laptop mode
Sep 04 12:39:22 tirion laptop-mode[13521]: enabled, not active [unchanged]
Sep 04 12:39:22 tirion logger[13523]: ACPI action undefined: PNP0C0A:00
Sep 04 12:39:44 tirion kernel: usb 3-1.2: new low-speed USB device number 4 using ehci-pci
Sep 04 12:39:44 tirion kernel: hidraw: raw HID events driver (C) Jiri Kosina
Sep 04 12:39:44 tirion kernel: usbcore: registered new interface driver usbhid
Sep 04 12:39:44 tirion kernel: usbhid: USB HID core driver
Sep 04 12:39:44 tirion kernel: input: 2.4G Wireless Mouse as /devices/pci0000:00/0000:00:1a.0/usb3/3-1/3-1.2/3-1.
Sep 04 12:39:44 tirion kernel: hid-generic 0003:04F3:02F4.0001: input,hiddev0,hidraw0: USB HID v1.11 Mouse [2.4G 
Sep 04 12:39:44 tirion laptop-mode[13583]: Laptop mode
Sep 04 12:39:44 tirion laptop-mode[13585]: enabled, not active
Sep 04 12:39:44 tirion laptop-mode[13612]: Laptop mode
Sep 04 12:39:44 tirion laptop-mode[13613]: enabled, not active
-- Reboot -- <-- This Reboot here was not planned! :)
Sep 04 12:43:35 tirion systemd-journal[247]: Allowing runtime journal files to grow to 597.7M.
Sep 04 12:43:35 tirion kernel: Initializing cgroup subsys cpuset
Sep 04 12:43:35 tirion kernel: Initializing cgroup subsys cpu
Sep 04 12:43:35 tirion kernel: Initializing cgroup subsys cpuacct
Sep 04 12:43:35 tirion kernel: Linux version 3.10.10-1-ARCH (tobias@T-POWA-LX) (gcc version 4.8.1 20130725 (prere
Sep 04 12:43:35 tirion kernel: Command line: cryptdevice=/dev/sda2:root root=/dev/mapper/root resume=/dev/mapper/swapDevice rw

Edit:

After not finding anything in my graphic settings I just ran lm_sensors with the following output:

strix:~ $ sensors                                                                                                 
coretemp-isa-0000
Adapter: ISA adapter
Physical id 0:  +57.0°C  (high = +87.0°C, crit = +105.0°C)
Core 0:         +55.0°C  (high = +87.0°C, crit = +105.0°C)
Core 1:         +53.0°C  (high = +87.0°C, crit = +105.0°C)
Core 2:         +54.0°C  (high = +87.0°C, crit = +105.0°C)
Core 3:         +57.0°C  (high = +87.0°C, crit = +105.0°C)

acpitz-virtual-0
Adapter: Virtual device
temp1:        +55.0°C  (crit = +128.0°C)
temp2:        +53.0°C  (crit = +128.0°C)
temp3:        +43.0°C  (crit = +128.0°C)
temp4:        +45.0°C  (crit = +128.0°C)
temp5:        +20.0°C  (crit = +128.0°C)
temp6:       +127.0°C  (crit = +128.0°C)
temp7:         +0.0°C  (crit = +128.0°C)
temp8:         +0.0°C  (crit = +128.0°C)

Could these 127°C be the problem? It's getting pretty hot while gaming but 127°C is almost impossible...

Last edited by strix (2013-09-05 09:49:24)

nTia89 · 2013-09-07 20:46:05

temp6, temp7, temp8 are strange.... but because it's impossible reach these temps (+127 and +0) I think those sensors are not used or bad report data

if you think it's a overheating problem, you must log temps (sensord+rrdtool)
so you'll get the latest temps before the PC crashes

Arch Linux

#1 2013-09-04 11:14:11

System crash when gaming (Update: Temperature Problem?)

#2 2013-09-07 20:46:05

Re: System crash when gaming (Update: Temperature Problem?)

Board footer