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#1 2013-11-21 02:32:29

GuloGuloDesu
Member
Registered: 2013-07-18
Posts: 35

AMD R9 270x Volcano Strange Lockups

I just finished building my new system with an Asus M5A99FX (AMD FX 8350) and a Asus R9 270x video card.  I use fluxbox for my WM.  I am using the two DVI ports (D and I) rather than the display port or the HDMI port.
After stuggling with UEFI I have pretty much everything up and running, but I have a problem with the system locking up. 

So far I have found 2 ways that can lock the system up consistently:
1.  Open XMMS and right click inside to pull up the menu.  Originally I wanted to add the Playlist to the screen, but everytime I right clicked to try and add the playlist the system would lock up.
2.  Running xscreensaver settings and clicking on previews of different screen savers.

I have conky running in the background, so I am monitoring CPU, Mem usage, network usage, and hard drive usage.
When I say locking up I mean that I am unable to do anything.  My conky is still working, and there is no difference in CPU, Mem, Network, or hard drive usage.  Also my mouse continues to work, meaning that I can move the mouse around my screens.  Although sometimes the mouse curosr flips, so rather than the arrow pointing left, it points right.
But even though I can move the mouse I am unable to right click on anything to pull up a menu, nor am I able to click on another window, or scroll any other window.  I am also unable to scroll through any of the desktops.  My custom keyboard shortcuts also do not work.
Pressing CTRL ALT DEL, does nothing, along with CTRL ALT F1.  The only way I can get the system to respond is to power cycle the PC.  Pressing the power button does not appear to force a shutdown, so I actually have to power off the system and power it back on.

I tried digging through my journalctl but I did not see anything around the times of the crashes, nor did I see anything in my dmesg.  Although I probably need to look at both closer.  Also I am not really seeing any errors in my Xorg.0.log.  Currently I am not running an xorg.conf, but I may build one so that I don't have to keep running xrandr for my dual monitor setup.

There also appears to be an issue with artifacts.  If I bring a window too close to my wbar and I hover over my wbar causing the icons to grow, I will lose a chunk of my window where the wbar overlapped.  The only way to get the chunk back is to close and reopen
I also have a strange problem inside of Geany.  When ever I press CTRL F to find something in a text file, I have to wait a second or two for the search box to appear.  Normally I press CTRL F and start typing, but when I do that now I can get around 5 to 6 characters typed into the document before the search box appears.

I've been Googling around for the last hour, and I haven't really found anything as of yet that explains this.  My assumption is there is an issue with my 3D acceleration which is caused because my card is too new to have proper driver support.  But I am unsure.

Since I am able to recreate the error repeatedly, are there any troubleshooting steps that I can take to narrow down the problem and verify?  Or am I stuck waiting for the Volcano drivers to come down the pipe?

Any suggestions would be greatly appreciated.

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#2 2013-11-21 05:39:31

GuloGuloDesu
Member
Registered: 2013-07-18
Posts: 35

Re: AMD R9 270x Volcano Strange Lockups

I read through my whole dmesg, and the closest thing to any video problems is that it can't enable ACPI.
I'll try reading through my journalctl as well, and see if I can find any errors.

I'm currently copying a bunch of data that will probably take a couple more hours to copy, so I can't really perform any tests right now.  (my bad)

I do specifically remember one time that when it locked up my Caps lock light was blinking on my keyboard.  When I noticed that I was able to press my numlock and verify that the numlock was turning off and on.  I did not test Caps lock at the time.

In the morning when the copies are done, I will test:
SSH into the box while it is locked up
Ping the box while it is locked up

Oh yeah I forgot to mention that I am running the xf86-video-ati driver.

I will make one change to the system later, and that is I will enable IOMMU in the BIOS.  Found that one while reading through dmesg.  I will also run a memtest tomorrow to make sure my memory is good, although I am pretty sure it's not a memory problem as it is easily repeatable.

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#3 2013-11-21 16:14:21

GuloGuloDesu
Member
Registered: 2013-07-18
Posts: 35

Re: AMD R9 270x Volcano Strange Lockups

Alright, all of my copies have finished and I did a little more testing.

To lock up the system I started xscreensaver and clicked on Settings.  I then went down to the XSpiroGraph and clicked on it to see the preview.  This locked up the system, except the mouse was still moving.  Orignally I thought that nothing was happening, but while I was running my tests, I noticed that the xscreensaver preview window was populating with the XSpiroGraph screensaver, although it was extremely slowly.  It was taking around 60 - 90 seconds for one line to be drawn.
While in xscreensaver settings, the UnknownPleasures preview works at normal speed and just fine, nothing is locking up.

As for the tests, the lights on my keyboard did not blink during this test.  Although I forgot to test the caps and num locks. 
I was still able to ping the PC, and I was able to SSH into the locked up PC as well.  The SSH appeared to be working without issue.  I checked journalctl and there was nothing in there, other than my SSH connection.  I'll run a verbose in a couple of minutes.  Also there weren't any new logs in dmesg during the lockup.
I tried to do pkill xscreensaver, but nothing happened.  xscreensaver was still running on my screen but it wasn't part of of ps -ef thorugh SSH.  So the process was killed, but nothing changed on my monitors, and the PC was still locked up.  The preview window was still slowly populating as well.
Finally, I decided to just do a reboot through SSH and it rebooted without issue.  So now I know how to gracefully shutdown the PC while it is locked up.

On another note, I run Synergy through SSH on this PC (it's the server).  When the lockup occurred there were no errors on the client or server for Synergy, but I was unable to use my mouse or keyboard on my other PC.  The SSH tunnel that I use for Synergy continued to be up and running.

Even though I now have a better grasp, I still do not know what to do next.  Without an error message, or a log for me to check, I don't know where to go from here.  I will try locking up the system again, and then run journalctl in verbose and see if it tells me anything, but past that I will try to Google again and see if I can come up with anything.

Any suggestions?

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#4 2013-11-21 16:32:22

GuloGuloDesu
Member
Registered: 2013-07-18
Posts: 35

Re: AMD R9 270x Volcano Strange Lockups

I started an SSH tunnel running journalctl -a -f -o verbose in the background, and then I clicked on the XSprioGraph which locked up the system.  This did not register anything in journalctl.  I started the synergy server on the PC (through a separate SSH tunnel), just to make sure that journalctl was still recording, and it was.  But no messages about the lockup.
I tried doing a pkill -9 on xscreensaver but on my screen it was still trying to do the preview.

My numlock works without issue, but my caps lock does not work.

I'll do some more Googling, to see if I can find anything else to try.

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