Arch Linux

linuxtypi

Member

Registered: 2010-01-26

Posts: 10

Crashplan Desktop won't start

Hello,

I installed first jdk and then crashplan from AUR (using yaourt).
The crashplan service starts, but when I try to start the CrashPlanDesktop application, nothing happens.

I looked up the logs of crashplan and get the follwing error:
/opt/crashplan/log/ui_erik.log.0

java.nio.channels.ClosedChannelException
        at java.nio.channels.spi.AbstractSelectableChannel.register(AbstractSelectableChannel.java:194)
        at com.code42.nio.SelectorEngine.registerChannel(SelectorEngine.java:220)
        at com.code42.nio.net.MultiSelectorEngine.registerChannel(MultiSelectorEngine.java:101)
        at com.code42.nio.net.Factory.connect(Factory.java:269)
        at com.code42.nio.net.Factory.connect(Factory.java:210)
        at com.code42.nio.net.Factory.connect(Factory.java:187)
        at com.code42.messaging.nio.MessageProvider.openRemoteSession(MessageProvider.java:285)
        at com.code42.messaging.nio.MessageProvider.openRemoteSession(MessageProvider.java:257)
        at com.code42.messaging.ui.UISession.connect(UISession.java:153)
        at com.code42.messaging.ui.UIClient.connect(UIClient.java:125)
        at com.backup42.desktop.Services.connect(Services.java:171)
        at com.backup42.desktop.CPDesktop$2.run(CPDesktop.java:592)

[11.24.13 21:19:19.054 WARN    connect              com.backup42.desktop.CPDesktop          ] Unable to establish connecti
on. null, java.nio.channels.ClosedChannelException
java.nio.channels.ClosedChannelException
        at java.nio.channels.spi.AbstractSelectableChannel.register(AbstractSelectableChannel.java:194)
        at com.code42.nio.SelectorEngine.registerChannel(SelectorEngine.java:220)
        at com.code42.nio.net.MultiSelectorEngine.registerChannel(MultiSelectorEngine.java:101)
        at com.code42.nio.net.Factory.connect(Factory.java:269)
        at com.code42.nio.net.Factory.connect(Factory.java:210)
        at com.code42.nio.net.Factory.connect(Factory.java:187)
        at com.code42.messaging.nio.MessageProvider.openRemoteSession(MessageProvider.java:285)
        at com.code42.messaging.nio.MessageProvider.openRemoteSession(MessageProvider.java:257)
        at com.code42.messaging.ui.UISession.connect(UISession.java:153)
        at com.code42.messaging.ui.UIClient.connect(UIClient.java:125)
        at com.backup42.desktop.Services.connect(Services.java:171)
        at com.backup42.desktop.CPDesktop$2.run(CPDesktop.java:592)

Any ideas?

Thanks!

jasonwryan

Anarchist

From: .nz

Registered: 2009-05-09

Posts: 30,426

Website

Re: Crashplan Desktop won't start

Moving to AUR Issues...

---

Arch + dwm   •   Mercurial repos  •   Surfraw

Registered Linux User #482438

uberscientist

Member

Registered: 2012-01-27

Posts: 84

Re: Crashplan Desktop won't start

I'm also having issues with CrashPlan segfaulting

Apr 12 14:37:48 localhost kernel: java[18632]: segfault at 0 ip 00007f3c460e5bd1 sp 00007f3cd7ea53c0 error 4 in libsoup-2.4.so.1.7.0[7f3c46076000+a8000]
Apr 12 14:37:46 localhost systemd-coredump[18697]: Process 18631 (java) dumped core.
Apr 12 14:37:50 localhost kernel: systemd-journald[168]: Deleted empty journal /var/log/journal/ab4c516223876521c94fdb3b00001cb2/user-1000@4329dd7928024c70a88c3e8d91d88294-0000000000000000-0000000000000000.journal (8392704 bytes).
Apr 12 14:37:50 localhost kernel: systemd-journald[168]: Failed to write entry (26 items, 396694507 bytes) despite vacuuming, ignoring: Argument list too long

I just did a tail -f /var/log/everything.log

linuxtypi did you find anything?

*EDIT*
I found this solution which worked for me: http://support.code42.com/CrashPlan/Lat … tallations

Edit the run.conf file in your CrashPlan app installation directory
    Default location: /usr/local/crashplan/bin/
    Navigate to the end of the GUI_JAVA_OPTS section
    Add this line, inside the quotes:
    -Dorg.eclipse.swt.browser.DefaultType=mozilla
    Example:

SRV_JAVA_OPTS="-Dfile.encoding=UTF-8 -Dapp=CrashPlanService -DappBaseName=CrashPlan -Xms20m -Xmx512m -Djava.net.preferIPv4Stack=true -Dsun.net.inetaddr.ttl=300 -Dnetworkaddress.cache.ttl=300 -Dsun.net.inetaddr.negative.ttl=0 -Dnetworkaddress.cache.negative.ttl=0 -Dc42.native.md5.enabled=false"
GUI_JAVA_OPTS="-Dfile.encoding=UTF-8 -Dapp=CrashPlanDesktop -DappBaseName=CrashPlan -Xms20m -Xmx512m -Djava.net.preferIPv4Stack=true -Dsun.net.inetaddr.ttl=300 -Dnetworkaddress.cache.ttl=300 -Dsun.net.inetaddr.negative.ttl=0 -Dnetworkaddress.cache.negative.ttl=0 -Dc42.native.md5.enabled=false -Dorg.eclipse.swt.browser.DefaultType=mozilla"

    Save the file
    The CrashPlan app should launch properly

Last edited by uberscientist (2014-05-24 18:37:24)