[SOLVED] Trying to install from CD, ATA bus errors

Commie Pinko · 2013-12-16 03:09:45

I've been running Arch on what used to be my main computer for over a year now, and I recently built a new box. I already have Windows 8.1 installed on it. However, when I try to boot up the Arch install disk to set up a dual boot, I get the following errors:

:: Triggering uevents...
[     1.764769] radeon 0000:01:00.0: Invalid ROM contents
[   33.375619] ata8.00: exception Emask 0x52 SAct 0x0 SErr 0xffffffff action 0xe frozen
[   33.375642] ata8: SError: { RecovData RecovComm UnrecovData Persist Proto HostInt PHYRdyChg PHYInt CommWake 10B8B Dispar BadCRC Handshk LinkSeq TrStaTrns UnrecFIS DevExch }
[   33.375682] ata8.00: failed command: IDENTIFY PACKET DEVICE
[   33.375698] ata8.00: cmd a1/00:01:00:00:00/00:00:00:00:00/00 tag 0 pio 512 in
[   33.375698]          res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x56 (ATA bus error)
[   33.375736] ata8.00: status: { DRDY }
[   33.525620] ata7.00: exception Emask 0x52 SAct 0x1 SErr 0xffffffff action 0xe frozen
[   33.525645] ata7: SError: { RecovData RecovComm UnrecovData Persist Proto HostInt PHYRdyChg PHYInt CommWake 10B8B Dispar BadCRC Handshk LinkSeq TrStaTrns UnrecFIS DevExch }
[   33.525686] ata7.00: failed command: READ FPDMA QUEUED
[   33.525703] ata7.00: cmd 60/08:00:00:00:02/00:00:00:00:00/40 tag 0 ncq 4096 in
[   33.525603]          res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x56 (ATA bus error)
[   33.525743] ata7.00: status: { DRDY }
_

After this, the cursor stops blinking and nothing else happens.

I am using UEFI, however I booted the disk using AHCI as well and got the same error, so I don't believe that its causing the problem.

I downloaded the ISO from the torrent link on the Arch downloads page, checked the "verify contents" box in Windows when I burned the disk, and tried burning the ISO on a different disk.

Any assistance would be greatly appreciated.

Last edited by Commie Pinko (2013-12-19 20:07:08)

Commie Pinko · 2013-12-17 17:58:38

Update: I've tried using both the 2013.11.01 and the 2013.10.01 ISOs and they give the same errors as well. However, when I tried the disks in a different computer (a Gateway EC19C09u) and Arch booted up just fine. I'm beginning to think my hardware is causing the problem: the first error mentions "radeon", and I'm using an AMD Radeon brand graphics card (specifically an HIS Radeon HD 7870).

As before, any assistance would be greatly appreciated.

alphaniner · 2013-12-17 18:16:12

Don't worry about the Radeon error for now. The other errors related to your drive bus are probably the problem. Normally I'd recommend checking cables and connections. But I've never seen a "SError:" line with so many 'details' and you have such errors on two ports, so it may be more complicated than that. Have you searched for info on Linux support of the controller?

Commie Pinko · 2013-12-17 21:51:34

alphaniner wrote:

Don't worry about the Radeon error for now. The other errors related to your drive bus are probably the problem. Normally I'd recommend checking cables and connections. But I've never seen a "SError:" line with so many 'details' and you have such errors on two ports, so it may be more complicated than that. Have you searched for info on Linux support of the controller?

Thanks for the response.

I searched for the things you wrote. By "drive bus" and "controller" do you mean the bus driver and device controller from this diagram?
http://www.linuxforu.com/wp-content/upl … 1/ldd1.jpg

Additionally, I found the following forum post while searching: http://ubuntuforums.org/showthread.php?t=2038227
Does that mean I should try reconnecting my drives to different ports on my motherboard?

Last edited by Commie Pinko (2013-12-17 22:39:41)

alphaniner · 2013-12-17 22:18:38

I was referring to the same thing with those terms, sorry for the confusion. What I mean is eg.

$ lspci
...
00:1f.2 SATA controller: Intel Corporation 82801JI (ICH10 Family) SATA AHCI Controller

Basically, the question is whether or not Linux has support for the controller that your devices are connected to. I'm not sure what to make of the Ubuntu forum link you posted. Are you using the same motherboard as he is? If so then yes, try doing as suggested there.

Also, for everyone else's sake, you should probably remove that image.

Commie Pinko · 2013-12-19 20:03:52

Problem solved. The solution was to switch which SATA ports my drives were connected to. Thanks for the help! I also updated the title to better describe the actual problem.

In case anyone else has this problem, I'm using an ASRock Z87 Extreme4 motherboard, and the solution was to move my SATA cables from the SATA3_A0_A1 ports to the SATA3_0_1 ports.

Last edited by Commie Pinko (2013-12-19 20:08:17)

eviljoel · 2014-01-12 20:31:18

Hey Commie Pinko, just wanted to say thanks for posting a detailed solution. I had the same problem with my ASRock X79 Extreme6. BTW, this board has been pretty problematic and I can't really recommend it to other Linux users.

picea · 2014-09-10 16:52:37

Thank's Commie Pinko, I had the same problem with my asus Z97-PRO(Wi-Fi ac). Only using the Intel controller was the ticket.

ArchLinux20020 · 2014-09-10 18:30:51

I maybe having a similar problem to you, just created a thread here https://bbs.archlinux.org/viewtopic.php?id=186866

I am using Asus Maximus Extreme IV.

Regarding moving the sata cables around, did you just guess until it worked?
I am currently moving them around randomly hoping to eventually get it to load, I doubt its going to work...

I am currently utilizing 4 seperate cables, 2 HD, 1 SSD, and 1 DVD drive

Last edited by ArchLinux20020 (2014-09-10 18:41:52)

jerome_lanteri · 2014-10-19 11:08:05

same problem... Asrock Z97 extrem6. I had to change the sata port of my DVD writer to SATA3_A3 instead of SATA3_A1.After that,(second problem) the boot protocol follow to "reached target sound card (how as been find: OK in green)... and stop here.
i try install from DVD boot image from latest ArchBang... from now, without any succes.
Could someone have an idea for try resolve it ?

eldhash · 2017-02-01 21:59:35

Hi, it's been some time since the last reply here but I had the similar issue while installing Arch on Asus Z170-DELUXE.
For me, the two possible solutions helped:

1. Disabling Asmedia SATA controller
2. Adding the kernel boot parameter 'libata.atapi_passthru16=0' as described here https://bugzilla.redhat.com/show_bug.cgi?id=906532

WorMzy · 2017-02-01 22:21:56

Thanks for sharing, eldhash. I'm going to go ahead and close this old topic now.

Arch Linux

#1 2013-12-16 03:09:45

[SOLVED] Trying to install from CD, ATA bus errors

#2 2013-12-17 17:58:38

Re: [SOLVED] Trying to install from CD, ATA bus errors

#3 2013-12-17 18:16:12

Re: [SOLVED] Trying to install from CD, ATA bus errors

#4 2013-12-17 21:51:34

Re: [SOLVED] Trying to install from CD, ATA bus errors

#5 2013-12-17 22:18:38

Re: [SOLVED] Trying to install from CD, ATA bus errors

#6 2013-12-19 20:03:52

Re: [SOLVED] Trying to install from CD, ATA bus errors

#7 2014-01-12 20:31:18

Re: [SOLVED] Trying to install from CD, ATA bus errors

#8 2014-09-10 16:52:37

Re: [SOLVED] Trying to install from CD, ATA bus errors

#9 2014-09-10 18:30:51

Re: [SOLVED] Trying to install from CD, ATA bus errors

#10 2014-10-19 11:08:05

Re: [SOLVED] Trying to install from CD, ATA bus errors

#11 2017-02-01 21:59:35

Re: [SOLVED] Trying to install from CD, ATA bus errors

#12 2017-02-01 22:21:56

Re: [SOLVED] Trying to install from CD, ATA bus errors

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