Arch Linux

classdark

Member

Registered: 2014-01-04

Posts: 3

linux 3.13 -> Kernel and Razer Mouse (Hard Freeze)

I upgraded to the new kernel 3.13.4-1 the other day and everytime I'd try to log into Xwindows the system from GDM, it would hard freeze.  So I went about problem solving and couldn't find what was going on.  I then upgraded to the 3.13.5-1 kernel thinking that might fix it.  It did not.  So I went rooting around for a couple hours.  Then I realized that it only occured when I went to touch my mouse.  So I switched to my Wacom tablet to see if I was right. And yep, it worked perfectly with the tablet.  No Freezes.

So for anyone else having problems with the XWindows freezing constantly try switching to another pointer device (unlikely I know).  Or you can do what I did and downgrade the kernel from 3.13 to the last 3.12 version which involves downgrading the headers, nvidia driver, and nvidia-utils if you have them.  I am using the same mouse in 3.12 with no problems. 

I couldn't find a bug report anywhere about it and I don't know what actually causes the mouse to freeze the system while the tablet doesn't.

By the way I use the Nvidia Proprietary driver for XWindows so that might be causing it too since it had to be downgraded... not sure...  I can't get any logs from the hard freezez at all.

The 3.13 kernel also randomly decides to lose sync with my main harddrive and then go in a kernel panic on boot sometimes.  Clearly it has a few bugs to work out.  I'm gonna stick with 3.12 for a while.

Here's the device info:

Bus 009 Device 006: ID 1532:0016 Razer USA, Ltd DeathAdder Mouse
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0         8
  idVendor           0x1532 Razer USA, Ltd
  idProduct          0x0016 DeathAdder Mouse
  bcdDevice            1.00
  iManufacturer           1 Razer
  iProduct                2 Razer DeathAdder
  iSerial                 0 
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           34
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xa0
      (Bus Powered)
      Remote Wakeup
    MaxPower              100mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         3 Human Interface Device
      bInterfaceSubClass      1 Boot Interface Subclass
      bInterfaceProtocol      2 Mouse
      iInterface              0 
        HID Device Descriptor:
          bLength                 9
          bDescriptorType        33
          bcdHID               1.11
          bCountryCode            0 Not supported
          bNumDescriptors         1
          bDescriptorType        34 Report
          wDescriptorLength      73
         Report Descriptors: 
           ** UNAVAILABLE **
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0008  1x 8 bytes
        bInterval               1
Device Status:     0x0000
  (Bus Powered)

goodluck all!

Last edited by classdark (2014-02-24 03:27:45)

ewaller

Administrator

From: Pasadena, CA

Registered: 2009-07-13

Posts: 19,797

Re: linux 3.13 -> Kernel and Razer Mouse (Hard Freeze)

Is the news on the front page apropos?
https://www.archlinux.org/news/linux-31 … w-modular/

---

Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
---
How to Ask Questions the Smart Way

classdark

Member

Registered: 2014-01-04

Posts: 3

Re: linux 3.13 -> Kernel and Razer Mouse (Hard Freeze)

No.  I do use a PS/2 keyboard and I did try that solution but that did nothing to fix the problem. When I use the keyboard, it doesn't cause any hard crashes at all just the mouse. Also oddly enough the problem does not occur with my wacom tablet as I said just with my razer deathadder.  I have no keyboard problems whatsoever just the mouse freezing problem as soon as you touch it in Xwindows. I tried GDM, KDM, etc all do the same exact thing as well as startx.

Reverting the kernel fixes it whatever is causing the hard crash.  It's not a kernel panic.  It's a system freeze. My numpad doesn't blink or anything like normal, the system just hard freezes and nothing moves or works including the numlock button.

Last edited by classdark (2014-02-24 04:04:40)

bchr

Member

Registered: 2013-05-14

Posts: 5

Re: linux 3.13 -> Kernel and Razer Mouse (Hard Freeze)

I just experienced a similar problem after upgrading to 3.13. At first I thought this was an Intel driver bug (I'm using Bumblebee with Intel + NVIDIA drivers), but nothing showed up in the logs, and it did seem to happen when moving the mouse. I'll try downgrading as well.

EDIT: mouse info

$ lsusb -vs 003:003

Bus 003 Device 003: ID 046d:c069 Logitech, Inc. M500 Laser Mouse
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0         8
  idVendor           0x046d Logitech, Inc.
  idProduct          0xc069 M500 Laser Mouse
  bcdDevice           56.01
  iManufacturer           1 Logitech
  iProduct                2 USB Laser Mouse
  iSerial                 0 
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           34
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          4 U56.01_B0009
    bmAttributes         0xa0
      (Bus Powered)
      Remote Wakeup
    MaxPower               98mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         3 Human Interface Device
      bInterfaceSubClass      1 Boot Interface Subclass
      bInterfaceProtocol      2 Mouse
      iInterface              0 
        HID Device Descriptor:
          bLength                 9
          bDescriptorType        33
          bcdHID               1.10
          bCountryCode            0 Not supported
          bNumDescriptors         1
          bDescriptorType        34 Report
          wDescriptorLength      71
         Report Descriptors: 
           ** UNAVAILABLE **
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0006  1x 6 bytes
        bInterval              10
Device Status:     0x0000
  (Bus Powered)

Last edited by bchr (2014-02-24 13:08:13)

bchr

Member

Registered: 2013-05-14

Posts: 5

Re: linux 3.13 -> Kernel and Razer Mouse (Hard Freeze)

This may be related to this thread on the kernel ML: http://www.spinics.net/lists/linux-usb/msg102375.html

bchr

Member

Registered: 2013-05-14

Posts: 5

Re: linux 3.13 -> Kernel and Razer Mouse (Hard Freeze)

I made some more tests, I discarded Kernel 3.13 and USB problems (it also happened when back in 3.12.9 with no USB device plugged in). I downgraded xf86-video-intel back to 2.99.909-2 and things seem to be (more) stable. Since downgrading to kernel 3.12 fixes the issue for you, I guess we do not have the same problem after all.