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#1 2014-05-10 18:57:10

Stevearch
Member
From: North Wales
Registered: 2014-04-21
Posts: 80

Weird Firefox add-ons issue [SOLVED]

Hi all,

I have a very strange issue with Firefox 29. Whenever i try and add any extensions or themes etc through the menu i get this:
http://i292.photobucket.com/albums/mm15 … refox1.png

Ok i thought to myself, to the website!
nope. http://i292.photobucket.com/albums/mm15 … refox2.png

Ok then! must be my computer somehow, better try this in Chromium!
http://i292.photobucket.com/albums/mm15 … refox3.png
Works fine.

Seriously im stuck. I've tried reinstalling, checking dependencies etc and i cannot see anything wrong. Everything else works as it should. I can search the web and watch video's on YT etc.

Any help is appreciated,

Kind regards, Steve

Last edited by Stevearch (2014-05-11 15:34:31)

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#2 2014-05-10 19:15:22

clfarron4
Member
From: London, UK
Registered: 2013-06-28
Posts: 2,175
Website

Re: Weird Firefox add-ons issue [SOLVED]

Whilst I doubt this is the case, are you actually using any add-ons right now?

I've just had a look for myself, and the pages look fine.

My assumption is that all was fine with Firefox 28?


Claire is fine.
Problems? I have dysgraphia, so clear and concise please.
My public GPG key for package signing
My x86_64 package repository

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#3 2014-05-10 19:20:59

Stevearch
Member
From: North Wales
Registered: 2014-04-21
Posts: 80

Re: Weird Firefox add-ons issue [SOLVED]

clfarron4 wrote:

Whilst I doubt this is the case, are you actually using any add-ons right now?

I've just had a look for myself, and the pages look fine.

My assumption is that all was fine with Firefox 28?

Hi!

No i dont have any installed. It wont physically let me install any I get the following message: 'There was an error downloading *insert extension here* Try again'

I didnt have FF28 installed before this unfortunately so i cant say sad

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#4 2014-05-10 23:08:23

Calistoga
Member
From: Pratten
Registered: 2013-10-27
Posts: 2

Re: Weird Firefox add-ons issue [SOLVED]

You could try the suggestions here: Unable to install add-ons or extensions

Patrick

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#5 2014-05-11 11:51:03

Stevearch
Member
From: North Wales
Registered: 2014-04-21
Posts: 80

Re: Weird Firefox add-ons issue [SOLVED]

Calistoga wrote:

You could try the suggestions here: Unable to install add-ons or extensions

Patrick

Hi Patrick.

I tried this but it looks like im missing the 'xpinstall.enabled' part?
See picture: firefox4.png

That is literally all the options i have. So im unable to 'enable' or 'disable' it hmm

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#6 2014-05-11 12:04:56

Stevearch
Member
From: North Wales
Registered: 2014-04-21
Posts: 80

Re: Weird Firefox add-ons issue [SOLVED]

Update: Just tried installing FF29 in windows 8. Add-ons work fine sad

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#7 2014-05-11 12:31:39

Steef435
Member
Registered: 2013-08-29
Posts: 577
Website

Re: Weird Firefox add-ons issue [SOLVED]

It's working fine at my end. I don't have the xpinstall.enabled key either. The whitelist keys are empty for me but I doubt that's the issue.

If you want to start over again from scratch, deleting the profile folder might help.

Have you taken a look at the download problesm in the link Calistoga posted earlier?

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#8 2014-05-11 13:10:29

Stevearch
Member
From: North Wales
Registered: 2014-04-21
Posts: 80

Re: Weird Firefox add-ons issue [SOLVED]

Steef435 wrote:

It's working fine at my end. I don't have the xpinstall.enabled key either. The whitelist keys are empty for me but I doubt that's the issue.

If you want to start over again from scratch, deleting the profile folder might help.

Have you taken a look at the download problesm in the link Calistoga posted earlier?

Just closed Firefox, ran firefox -p, Deleted the old profile. Made a new one. Started Firefox up, STILL the same problem. It seems to be ONLY websites associated with Firefox.

It's actually super frustrating that i cant figure this out. IT WORKS IN CHROME FOR GOD SAKE!

sigh.

Any ideas now guys?

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#9 2014-05-11 14:00:10

x33a
Forum Fellow
Registered: 2009-08-15
Posts: 4,587

Re: Weird Firefox add-ons issue [SOLVED]

Such a behaviour is usually the result of using an addon like RequestPolicy, but you aren't using any addon. Are you using any filtering proxy (privoxy, for e.g.) or firewall that might be causing this issue? Of course it doesn't explain why chromium displays the page fine.

One thing you can do is to give one of the official Firefox binaries a try, and try it with a fresh profile:

https://www.mozilla.org/en-US/firefox/all/

Last edited by x33a (2014-05-11 14:35:41)

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#10 2014-05-11 14:13:45

Stevearch
Member
From: North Wales
Registered: 2014-04-21
Posts: 80

Re: Weird Firefox add-ons issue [SOLVED]

x33a wrote:

Such a behaviour is usually the result of using an addon like RequestPolicy, but you aren't using any addon. Are you using any filtering proxy (privoxy, for e.g.) or firewall that might be causing this issue? Of course it doesn't explain why chromium displays the page fine.

One thing you can try is to give the official Firefox binary, and try it with a fresh profile:

https://www.mozilla.org/en-US/firefox/all/

Downloaded the British 64bit one, Extracted using tar XVF, went into the folder and ran 'firefox-bin' FF opened fine but Still the same issue sad Argh!

BTW i dont have any Firewall active.

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#11 2014-05-11 14:19:18

Stevearch
Member
From: North Wales
Registered: 2014-04-21
Posts: 80

Re: Weird Firefox add-ons issue [SOLVED]

Here you go: Same website, different browsers, no firewall active, no extensions in FF installed
http://i292.photobucket.com/albums/mm15 … refox5.png

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#12 2014-05-11 14:23:54

WorMzy
Administrator
From: Scotland
Registered: 2010-06-16
Posts: 13,723
Website

Re: Weird Firefox add-ons issue [SOLVED]

Have you tried opening the page's source and viewing the the css files? Do they open?


Sakura:-
Mobo: MSI MAG X570S TORPEDO MAX // Processor: AMD Ryzen 9 5950X @4.9GHz // GFX: AMD Radeon RX 5700 XT // RAM: 32GB (4x 8GB) Corsair DDR4 (@ 3000MHz) // Storage: 1x 3TB HDD, 6x 1TB SSD, 2x 120GB SSD, 1x 275GB M2 SSD

Making lemonade from lemons since 2015.

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#13 2014-05-11 14:57:41

Stevearch
Member
From: North Wales
Registered: 2014-04-21
Posts: 80

Re: Weird Firefox add-ons issue [SOLVED]

WorMzy wrote:

Have you tried opening the page's source and viewing the the css files? Do they open?

Now I sound stupid but can you tell me how to do that please?

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#14 2014-05-11 15:03:11

Stevearch
Member
From: North Wales
Registered: 2014-04-21
Posts: 80

Re: Weird Firefox add-ons issue [SOLVED]

Here is what i get when i view the pages source in FF: http://pastebin.com/rMdn8ghp

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#15 2014-05-11 15:05:05

WorMzy
Administrator
From: Scotland
Registered: 2010-06-16
Posts: 13,723
Website

Re: Weird Firefox add-ons issue [SOLVED]

Right-click on a page and choose "View Page Source", then search for a .css file and click it (it should be a hyperlink).

Alternatively, press F12 to bring up the developer console, then click the Style Editor tab.

The first method is probably the best one, the second may hide malformed documents, and that's what I'm looking for.


Sakura:-
Mobo: MSI MAG X570S TORPEDO MAX // Processor: AMD Ryzen 9 5950X @4.9GHz // GFX: AMD Radeon RX 5700 XT // RAM: 32GB (4x 8GB) Corsair DDR4 (@ 3000MHz) // Storage: 1x 3TB HDD, 6x 1TB SSD, 2x 120GB SSD, 1x 275GB M2 SSD

Making lemonade from lemons since 2015.

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#16 2014-05-11 15:20:45

Stevearch
Member
From: North Wales
Registered: 2014-04-21
Posts: 80

Re: Weird Firefox add-ons issue [SOLVED]

WorMzy wrote:

Right-click on a page and choose "View Page Source", then search for a .css file and click it (it should be a hyperlink).

Alternatively, press F12 to bring up the developer console, then click the Style Editor tab.

The first method is probably the best one, the second may hide malformed documents, and that's what I'm looking for.

When i click the HyperLink i get this:

Secure Connection Failed

An error occurred during a connection to mozorg.cdn.mozilla.net. The OCSP response is not yet valid (contains a date in the future). (Error code: sec_error_ocsp_future_response)

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.

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#17 2014-05-11 15:29:13

WorMzy
Administrator
From: Scotland
Registered: 2010-06-16
Posts: 13,723
Website

Re: Weird Firefox add-ons issue [SOLVED]

Aha. Check your system time is correct.

$ timedatectl

Sakura:-
Mobo: MSI MAG X570S TORPEDO MAX // Processor: AMD Ryzen 9 5950X @4.9GHz // GFX: AMD Radeon RX 5700 XT // RAM: 32GB (4x 8GB) Corsair DDR4 (@ 3000MHz) // Storage: 1x 3TB HDD, 6x 1TB SSD, 2x 120GB SSD, 1x 275GB M2 SSD

Making lemonade from lemons since 2015.

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#18 2014-05-11 15:30:16

Stevearch
Member
From: North Wales
Registered: 2014-04-21
Posts: 80

Re: Weird Firefox add-ons issue [SOLVED]

I think I've figured it out. Rather embarrassingly I hadn't noticed that my date was 1 day behind (10/05)
I just changed it to the 11th and rebooted. The page now loads.

So simple i never even looked at it was right there in front of me the whole time. Thank you all for taking the time to reply to me and help diagnose the issue.
WorMzy: Without your help i wouldn't of got the hint to my problem, thank you.

Now excuse me while I go sit in the corner with the cone of shame on my head. sad

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#19 2014-05-11 15:33:59

Stevearch
Member
From: North Wales
Registered: 2014-04-21
Posts: 80

Re: Weird Firefox add-ons issue [SOLVED]

250px-Cone_of_Shame.png

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#20 2014-05-11 15:35:22

WorMzy
Administrator
From: Scotland
Registered: 2010-06-16
Posts: 13,723
Website

Re: Weird Firefox add-ons issue [SOLVED]

Glad you got it sorted. It's strange that Chromium doesn't care that the certificate was *seemingly* created in the future. Perhaps it has additional checks to confirm the validity of a certificate. Ah well.


Sakura:-
Mobo: MSI MAG X570S TORPEDO MAX // Processor: AMD Ryzen 9 5950X @4.9GHz // GFX: AMD Radeon RX 5700 XT // RAM: 32GB (4x 8GB) Corsair DDR4 (@ 3000MHz) // Storage: 1x 3TB HDD, 6x 1TB SSD, 2x 120GB SSD, 1x 275GB M2 SSD

Making lemonade from lemons since 2015.

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#21 2014-05-11 15:42:51

Stevearch
Member
From: North Wales
Registered: 2014-04-21
Posts: 80

Re: Weird Firefox add-ons issue [SOLVED]

Agreed i thought that as well. Ah well! It's working so im happy smile

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#22 2014-05-11 16:07:03

x33a
Forum Fellow
Registered: 2009-08-15
Posts: 4,587

Re: Weird Firefox add-ons issue [SOLVED]

Haha, made my day. Glad that it got solved.

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