Arch Linux

David López

Member

Registered: 2012-08-26

Posts: 98

[SOLVED] wifi problem on surface pro. Hardware or software issue?

Hi. I've just bougth a microsoft surface pro 1 tablet. I've installed archlinux and I have a strange problem with wifi, it sometimes work but sometimes it doesn't. And it's a frequent issue, about 50% times I poweron the tablet wifi refuses to work.

I've tried with archlinux kernels 3.14.6-1, 3.15.1-1 and lts 3.10.44-1 . I also installed ubuntu 14.04 with the same issues, wifi only works on randomly starts.

I attach dmesg messages on 2 starts:

Good start (no issues): http://pastebin.com/ABBKSrN6
Bad start (wifi doesn't work): http://pastebin.com/5a0sbgwS

I've installed crda but it didn't help

Good start with crda (no issues): http://pastebin.com/xPCwFQYy
Bad start with crda (wifi doesn't work): http://pastebin.com/Q7jidSrk

I bougth the tablet only 2 days ago and I'm on time to return it if it was faulty, but honestly I'm not sure if it's a hardware or a software problem. I'll appreciate any help

Last edited by David López (2014-06-20 14:14:19)

R00KIE

Forum Fellow

From: Between a computer and a chair

Registered: 2008-09-14

Posts: 4,734

Re: [SOLVED] wifi problem on surface pro. Hardware or software issue?

You should test the tablet with the OS that came with it, if it doesn't work it that then you have faulty hardware, otherwise I'd say just a problem with drivers.

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R00KIE
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David López

Member

Registered: 2012-08-26

Posts: 98

Re: [SOLVED] wifi problem on surface pro. Hardware or software issue?

You should test the tablet with the OS that came with it, if it doesn't work it that then you have faulty hardware, otherwise I'd say just a problem with drivers.

Thanks, but when I asked the question I didn't setup a dual boot, I only could start on arch.

I've found where the problem is. Fortunately it's not a hardware issue, it's a issue with NetworkManager. Disabling network manager and replacing it with netcfg solved the problem. Now I have to investigate why network manager is faulty in the machine (not only on arch, it randomly failed on ubuntu 14.04; maybe it's a driver problem as you suggest). Nevermind, as this issue is not related with the hardware this post has nosense in this subforum. I'll mark it as 'solved'