[CrashPlan] Help debugging crash [solved]

orschiro · 2014-07-07 06:37:33

Hi there,

CrashPlan is a Java application which used to run on my system without any issues. For a couple of weeks already the GUI refuses to launch.

If I run $ CrashPlanDesktop, the loading screen is showing and then the application crashes without any error output.

I already switched between jre and openjdk to see if this was causing the issue, but without success.

How could I further trace back what is causing the issue with this Java application?

Other Java applications just run fine.

Thanks for your help!

Last edited by orschiro (2014-07-11 05:51:40)

haaja · 2014-07-07 10:46:38

Is the backend server running properly?

hcjl · 2014-07-07 12:18:53

did it for me.

Last edited by hcjl (2014-07-07 12:25:51)

orschiro · 2014-07-11 05:52:30

hcjl wrote:

http://support.code42.com/CrashPlan/Lat … tallations
did it for me.

Yes, this did it! What a relief.

I cannot believe that the support guy that I had contact with did not point me to that help article.

Thanks a lot.

Arch Linux