Arch Linux

cristu

Member

Registered: 2013-08-03

Posts: 4

unable to enumerate USB device on port

Hello,
After an kernel update few days ago, my usb devices do not work any more including usb sticks/hdd
The problem appears on both laptops and one pretty old desktop.

[cristu@dell ~]$ uname -a
Linux dell 3.15.5-2-ARCH #1 SMP PREEMPT Fri Jul 11 07:55:51 CEST 2014 i686 GNU/Linux

dmesg:

 1996.260037] usb 4-2: new full-speed USB device number 2 using uhci_hcd
[ 1996.376682] usb 4-2: device descriptor read/64, error -71
[ 1996.596683] usb 4-2: device descriptor read/64, error -71
[ 1996.806662] usb 4-2: new full-speed USB device number 3 using uhci_hcd
[ 1996.923284] usb 4-2: device descriptor read/64, error -71
[ 1997.143333] usb 4-2: device descriptor read/64, error -71
[ 1997.353331] usb 4-2: new full-speed USB device number 4 using uhci_hcd
[ 1997.766621] usb 4-2: device not accepting address 4, error -71
[ 1997.873330] usb 4-2: new full-speed USB device number 5 using uhci_hcd
[ 1998.286654] usb 4-2: device not accepting address 5, error -71
[ 1998.286756] hub 4-0:1.0: unable to enumerate USB device on port 2.

lsusb:

[cristu@dell ~]$ lsusb
Bus 001 Device 005: ID 413c:8103 Dell Computer Corp. Wireless 350 Bluetooth
Bus 001 Device 006: ID 0b97:7762 O2 Micro, Inc. Oz776 SmartCard Reader
Bus 001 Device 004: ID 0b97:7761 O2 Micro, Inc. Oz776 1.1 Hub
Bus 001 Device 007: ID 413c:8147 Dell Computer Corp. F3507g Mobile Broadband Module
Bus 001 Device 002: ID 413c:a005 Dell Computer Corp. Internal 2.0 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

Should I wait for a new kernel ?
No usb mass storage
How can I fix this problem ?

Thanks

Last edited by cristu (2014-07-24 14:58:52)

fritz

Member

Registered: 2011-06-17

Posts: 38

Re: unable to enumerate USB device on port

Not a solution, but (at least for me) the lts-kernel works reliably with all usb-devices.
With the latest kernels I have massive problems with usb devices and errors similar to yours.

Last edited by fritz (2014-07-29 05:46:46)

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Celeron 1610, Intel B75, 4GB Ram, Intel HD-Graphics

lachokds

Member

From: Guatemala City, GT

Registered: 2014-06-09

Posts: 6

Re: unable to enumerate USB device on port

Hi, I'm having the same issue as the OP. Specifically for my keyboard and mouse.

Not a solution, but (at least for me) the lts-kernel works reliably with all usb-devices.
With the latest kernels I have massive problems with usb devices and errors similar to yours.

Funny thing is, that by the time of the original OP post, my system was working perfectly fine. It was only until today, after downgrading the Berkeley DB package to 5.1.29, everything exploded all over the place. After rebooting the computer in case it was an error in a transistor, I guess I'll try chrooting to see the logs and perhaps re-upgrade the package.

Pse

Member

Registered: 2008-03-15

Posts: 413

Re: unable to enumerate USB device on port

Hmm, so do your USB ports work with the LTS kernel?

lachokds

Member

From: Guatemala City, GT

Registered: 2014-06-09

Posts: 6

Re: unable to enumerate USB device on port

Hmm, so do your USB ports work with the LTS kernel?

Yes, they've been working flawlessly until I decided to downgrade the DB package as stated on my previous post, even with the latest kernel.

In the end, it got fixed after chrooting from the Arch install disc image and updating the DB package back to the latest version used before the upgrade (5.3.2x I believe). My guess is that it might have something to do with a feature the kernel needs that just hadn't been implemented/improved on the 5.1.29 version of the Berkeley db package.

Anyhow, I hope this helps guys, even if just a little bit.