Arch Linux

Jellicent

Member

From: Berlin

Registered: 2013-09-13

Posts: 189

[SOLVED] Portal 2 won't run

Hello guys,

I've been trying to get Portal 2 to run under Steam (not within Wine).

I've got 32-bit libraries installed, including my drivers (nvidia proprietary).

I did some research but I haven't found much and the things I found wouldn't help in my case.
I've also got the direct rendering problem popping up every time I start steam.
Following this https://wiki.archlinux.org/index.php/St … ime_issues hasn't helped though.

I'm probably missing something but I've been looking into this for some hours. :/ Maybe someone will see what I'm missing.

Output of ~/winapps/Steam/SteamApps/common/Portal\ 2/portal2.sh

SDL video target is 'x11'
SDL video target is 'x11'

SDL failed to create GL compatibility profile (whichProfile=0!
SDL failed to create GL compatibility profile (whichProfile=0!

This system supports the OpenGL extension GL_EXT_framebuffer_object.
This system supports the OpenGL extension GL_EXT_framebuffer_blit.
This system supports the OpenGL extension GL_EXT_framebuffer_multisample.
This system DOES NOT support the OpenGL extension GL_APPLE_fence.
This system supports the OpenGL extension GL_NV_fence.
This system DOES NOT support the OpenGL extension GL_ARB_sync.
This system DOES NOT support the OpenGL extension GL_EXT_draw_buffers2.
Could not find required OpenGL entry point 'glColorMaskIndexedEXT'! Either your video card is unsupported, or your OpenGL driver needs to be updated.
Could not find required OpenGL entry point 'glColorMaskIndexedEXT'! Either your video card is unsupported, or your OpenGL driver needs to be updated.

Output of starting steam

Running Steam on arch  64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(1411443970)
Installing breakpad exception handler for appid(steam)/version(1411443970)
Installing breakpad exception handler for appid(steamwebhelper)/version(20140922201705)
Installing breakpad exception handler for appid(steamwebhelper)/version(1411417025)
[1005/152333:ERROR:nss_util.cc(1018)] Failed to load NSS libraries.
Installing breakpad exception handler for appid(steamwebhelper)/version(20140922201705)
Installing breakpad exception handler for appid(steamwebhelper)/version(1411417025)
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 78: saw unknown, expected number
Error: OpenGL GLX context is not using direct rendering, which may cause performance problems.

For more information visit https://support.steampowered.com/kb_article.php?ref=9938-EYZB-7457.
Installing breakpad exception handler for appid(steam)/version(1411443970)
Installing breakpad exception handler for appid(steam)/version(1411443970)
Installing breakpad exception handler for appid(steam)/version(1411443970)
Installing breakpad exception handler for appid(steam)/version(1411443970)
PulseAudio connect failed (used only for Mic Volume Control) with error: Access denied
Installing breakpad exception handler for appid(steam)/version(1411443970)

** (steam:12780): WARNING **: Could not initialize NMClient /org/freedesktop/NetworkManager: The name org.freedesktop.NetworkManager was not provided by any .service files

** (steam:12780): WARNING **: Error enabling/disabling networking: The name org.freedesktop.NetworkManager was not provided by any .service files
Installing breakpad exception handler for appid(steam)/version(1411443970)
Generating new string page texture 2: 48x256, total string texture memory is 49.15 KB
Generating new string page texture 3: 256x256, total string texture memory is 311.30 KB
Installing breakpad exception handler for appid(steam)/version(1411443970)
Installing breakpad exception handler for appid(steam)/version(1411443970)
/home/queen/.themes/Murrina Compact/gtk-2.0/gtkrc:103: Murrine configuration option "gradients" is no longer supported and will be ignored.
/home/queen/.themes/Murrina Compact/gtk-2.0/gtkrc:118: Murrine configuration option "scrollbar_color" is no longer supported and will be ignored.
Installing breakpad exception handler for appid(steam)/version(1411443970)
Installing breakpad exception handler for appid(steam)/version(1411443970)
Installing breakpad exception handler for appid(steam)/version(1411443970)
Adding licenses for the following package(s): 0, 39, 40, 219, 483, 656, 1295, 1685, 1886, 2318, 2482, 3002, 4090, 4915, 4991, 6208, 6993, 7015, 7254, 7566, 11001, 13054, 13437, 14695, 15407, 15944, 16767, 17111, 17643, 17843, 19223, 26714, 28187, 51437, 51730, 52296, 52326
roaming config store loaded successfully - 4226 bytes.
migrating temporary roaming config store
/home/queen/.themes/Murrina Compact/gtk-2.0/gtkrc:103: Murrine configuration option "gradients" is no longer supported and will be ignored.
/home/queen/.themes/Murrina Compact/gtk-2.0/gtkrc:118: Murrine configuration option "scrollbar_color" is no longer supported and will be ignored.
Failed to init SteamVR because it isn't installed
ExecCommandLine: ""/home/queen/winapps/Steam/ubuntu12_32/steam" "
System startup time: 13.40 seconds
Generating new string page texture 76: 128x256, total string texture memory is 442.37 KB
Generating new string page texture 77: 64x256, total string texture memory is 507.90 KB
Running Steam on arch  64-bit
STEAM_RUNTIME has been set by the user to: /home/queen/winapps/Steam/ubuntu12_32/steam-runtime
ExecCommandLine: "/home/queen/.steam/root/ubuntu12_32/steam steam://open/driverhelperready"
ExecSteamURL: "steam://open/driverhelperready"
CAPIJobRequestUserStats - Server response failed 2
CAPIJobRequestUserStats - Server response failed 2

Starting Portal 2 under Steam

ExecSteamURL: "steam://rungameid/620"
Game update: AppID 620 "Portal 2 (Beta)", ProcID 12877, IP 0.0.0.0:0
ERROR: ld.so: object '/home/queen/winapps/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/queen/winapps/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
pid 12879 != 12878, skipping destruction (fork without exec?)
ERROR: ld.so: object '/home/queen/winapps/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/queen/winapps/Steam/ubuntu12_64/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
SDL video target is 'x11'

SDL failed to create GL compatibility profile (whichProfile=0!

Could not find required OpenGL entry point 'glColorMaskIndexedEXT'! Either your video card is unsupported, or your OpenGL driver needs to be updated.

Game removed: AppID 620 "Portal 2 (Beta)", ProcID 12877 
Installing breakpad exception handler for appid(steam)/version(1411443970)

Output of glxinfo32 | grep OpenGL.

OpenGL vendor string: NVIDIA Corporation
OpenGL renderer string: GeForce GTX 660/PCIe/SSE2
OpenGL version string: 2.1.2 NVIDIA 340.32
OpenGL shading language version string: 1.20 NVIDIA via Cg compiler
OpenGL extensions:
OpenGL ES profile version string: 2.1.2 NVIDIA 340.32 340.32
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 1.00
OpenGL ES profile extensions:

As always, thanks for reading.

Last edited by Jellicent (2014-10-06 08:36:05)

LyCC

Member

Registered: 2012-09-05

Posts: 173

Re: [SOLVED] Portal 2 won't run

Hi,

try this thread, maybe you get lucky (there is a workaround posted):
http://steamcommunity.com/app/221410/di … 198187/#p5

Jellicent

Member

From: Berlin

Registered: 2013-09-13

Posts: 189

Re: [SOLVED] Portal 2 won't run

Hi,

try this thread, maybe you get lucky (there is a workaround posted):
http://steamcommunity.com/app/221410/di … 198187/#p5

Get lucky? I don't think that's enough.
You redirected me to a link that redirects me to a link.
Can you actually tell me what to do? Have you tried this yourself? If so, what was the result?
Can you at least tell me what the equivalent to this would be on Arch?

sudo apt-get install libc6-dev-i386

Kopkins

Member

Registered: 2012-07-01

Posts: 189

Re: [SOLVED] Portal 2 won't run

What graphics card do you have?

Have you tried reinstalling the nvidia drivers? Did you install the 32-bit version of your cpu driver?

Jellicent

Member

From: Berlin

Registered: 2013-09-13

Posts: 189

Re: [SOLVED] Portal 2 won't run

What graphics card do you have?

Have you tried reinstalling the nvidia drivers? Did you install the 32-bit version of your cpu driver?

NVIDIA GTX 660.

Yes, I have tried reinstalling them. Both 64 and 32 bit drivers. (As mentioned, I'm using the proprietary ones.)

By CPU I assume you mean GPU?

Kopkins

Member

Registered: 2012-07-01

Posts: 189

Re: [SOLVED] Portal 2 won't run

No, CPU. You need the 32 bit driver for your cpu as well. It could be that your graphics card isn't taking over and it's trying to use the integrated graphics. Have you tried disabling the video card and using just your integrated graphics for troubleshooting purposes?

What libraries did you install? did you make sure to get lib32-mesa-libgl?

LyCC

Member

Registered: 2012-09-05

Posts: 173

Re: [SOLVED] Portal 2 won't run

Can you actually tell me what to do? Have you tried this yourself? If so, what was the result?

Well, no, my portal 2 runs fine, from what i could see is

Could not find required OpenGL entry point 'glColorMaskIndexedEXT'!

which shouldn't be the case, since you have a GF 660 ... for a second i thought you might have an older nvidia card, that was just phased out, like I do, so when i installed the legacy branch with the new update, i can run portal 2 just fine.

OR

wrong ELF class: ELFCLASS32

meaning you are trying to load a 32 bit lib in a 64 bit app or viceversa. (is your steam installation ok?).

PS: does other source engine games work? like Team fortress 2, etc. ?

Jellicent

Member

From: Berlin

Registered: 2013-09-13

Posts: 189

Re: [SOLVED] Portal 2 won't run

No, CPU. You need the 32 bit driver for your cpu as well. It could be that your graphics card isn't taking over and it's trying to use the integrated graphics. Have you tried disabling the video card and using just your integrated graphics for troubleshooting purposes?

What libraries did you install? did you make sure to get lib32-mesa-libgl?

Could you please specify which package you are referring to? I wouldn't know that there are actual driver packages for the CPU. Isn't that in the kernel?

I'll check if I have lib32-mesa-libgl installed when I get back on the computer.

Edit: It's not. And this is why:

:: lib32-mesa-libgl and lib32-nvidia-libgl are in conflict (lib32-libgl). Remove lib32-nvidia-libgl? [y/N]

is your steam installation ok?

PS: does other source engine games work? like Team fortress 2, etc. ?

Steam starts just fine for me, no the only problem that I have is that it tells me that direct rendering is disabled (but that's probably the same source of problem for the error than it is for Portal 2 not starting).

I haven't tried other source games. I don't play them at the moment.

Edit: I don't know why, but it works now. Something must have been funny yesterday.
Since posting this I haven't done ANYTHING with pacman nor downloaded anything from the AUR.

The only thing I tried, before I posted this, was to disable steam runtime and install all the needed libraries, to see if the libraries shipped by steam were old or outdated. I got the same error as before. Direct rendering disabled, and everything I've posted in my first post.

I enabled steam runtime again, still not working (why would it, since I didn't change anything).
And now, this morning, it works. It's probably the shutdown/boot process I should have done yesterday.
I'd really like to understand what was wrong ... >.>

Last edited by Jellicent (2014-10-06 08:37:00)

Kopkins

Member

Registered: 2012-07-01

Posts: 189

Re: [SOLVED] Portal 2 won't run

A lot of the runtimes steam ships are too outdated to run on are, so using archs versions allows it to run.

Jellicent

Member

From: Berlin

Registered: 2013-09-13

Posts: 189

Re: [SOLVED] Portal 2 won't run

A lot of the runtimes steam ships are too outdated to run on are, so using archs versions allows it to run.

You got me wrong. It ran with the outdated versions. But with an error. The same happened though when not using runtime. So no, that wasn't the case for me.