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89c51

Member

Registered: 2012-06-05

Posts: 741

Firefox Hello.

I installed the latest firefox and there is no Hello/Chat (firefox webrtc based skype thing) button in my customize menu -where it is supposed to be according to google.

http://i.imgur.com/lNqslQP.jpg

Am i missing a library or i have to mess with something in about:config

DaimyoKirby

Member

Registered: 2013-10-29

Posts: 54

Re: Firefox Hello.

Yes, you do need to modify about:config. In there, find "loop.throttle" and set it to false (by double-clicking on it). Once you restart your browser you should find the button in menu>customize.

Source: OMG!Ubuntu, and more specifically Joey's comment

amish

Member

Registered: 2014-05-10

Posts: 513

Re: Firefox Hello.

I got "Firefox hello" button using above method.

But nothing happens when I click "sign in or sign up"

gothmog123

Member

Registered: 2012-10-31

Posts: 125

Re: Firefox Hello.

This thing is a mess. All my calls are failing. Did anyone get it working?

amish

Member

Registered: 2014-05-10

Posts: 513

Re: Firefox Hello.

It does not work behind proxy (just incase you are using one).

You need to bypass proxy for .firefox.com, .tokbox.com and .opentok.com

Then I called myself using the URL given.

And then it rang and I accepted.

Video and audio worked for a while but after that I got message saying - "something went wrong"

And call got disconnected.

May be call fails because I called myself.

Could not test anything further as I dont have anyone else to call.

Also I tried lot of things - still clicking on "sign in or sign up" does nothing.

Last edited by amish (2014-12-02 03:44:39)

DaimyoKirby

Member

Registered: 2013-10-29

Posts: 54

Re: Firefox Hello.

But nothing happens when I click "sign in or sign up"

I'm not sure why that is - that worked perfect for me (I had to sign up since I had never made a Firefox account before).

I will be testing calling on Wednesday; I will post my results following that.

Last edited by DaimyoKirby (2014-12-02 04:01:15)

DaimyoKirby

Member

Registered: 2013-10-29

Posts: 54

Re: Firefox Hello.

Ok, so I got around to testing it and it all seems to work fine for me. The video and audio quality are comparable to Skype's. It doesn't have a chat, which would be nice to have since I sometimes like to send links to the other person, but who knows if that's in the works or not.

Since I don't really know anything about debugging Firefox, I can't really help you guys if you have issues, but I'm guessing it's something with your configurations since it works fine on mine; it's also technically Beta software, so that might be part of your issues. Googling your symptoms would probably reveal more.

tl;dr It seems to work great, especially for beta software. Sorry I can't really help you with your issues

amish

Member

Registered: 2014-05-10

Posts: 513

Re: Firefox Hello.

I forgot tell that I had solved my issue by resetting the following to default values in about:config

loop.fxa_oauth.profile
loop.fxa_oauth.tokendata
loop.hawk-session-token
loop.hawk-session-token.fxa
loop.ot.guid
loop.seenToS
loop.urlsExpiryTimeSeconds

Basicallly everything that starts from loop.

Except loop.throttled and loop.soft_start_ticket_number

GreatEmerald

Member

Registered: 2013-05-22

Posts: 7

Re: Firefox Hello.

Interesting, I had the same issue as amish: the call would work for about 30 seconds, and then suddendly fail with the message "Something went wrong." I tried connecting from Chromium, but it wouldn't let me activate the audio to begin with, it would always insist on blocking it.

In the end I found out a way to work around the issue. It turns out that both browsers get utterly confused if you have a microphone, but no webcam. So the workaround is to install v4l2loopback, then send something through it, for instance with ffmpeg:

ffmpeg -f x11grab -r 15 -s 1280x720 -i :0.0+0,0 -vcodec rawvideo -pix_fmt yuv420p -threads 0 -f v4l2 /dev/video0

Doing that makes both work fine (and as an added bonus you can show other people your screen; if you don't want to, you can turn off broadcasting it, "mute webcam", from Firefox Hello itself).

amish

Member

Registered: 2014-05-10

Posts: 513

Re: Firefox Hello.

Ok above issue still exists for me.

Issue I had solved was  - "nothing happens when i click sign-in or signup". Clearing the configs (as above) solved it.

But random disconnection with "something went wrong" still happens.

GreatEmerald

Member

Registered: 2013-05-22

Posts: 7

Re: Firefox Hello.

But random disconnection with "something went wrong" still happens.

Did you try my sugestions with v4l2loopback?

amish

Member

Registered: 2014-05-10

Posts: 513

Re: Firefox Hello.

I have a webcam so I dont need v4l2loopback. It displays webcam correctly for few seconds and then reports "something went wrong"

I tried with above command (via v4l2loopback) but it shows blank video. (in my case loopback device would be /dev/video1)

Anyway I am done with R&D, will wait for it to come out from beta and then test again.

Last edited by amish (2014-12-08 11:18:31)

GreatEmerald

Member

Registered: 2013-05-22

Posts: 7

Re: Firefox Hello.

Huh, interesting. So maybe there are several issues at play here.