Arch Linux

Enr1g

Member

Registered: 2014-08-02

Posts: 3

Problem with external HDD

My external HDD (Touro Mobile 500 Gb) doesn't work with USB 3.0, but with 2.0 do. Also I'm getting Kernel Panic after plug out it using USB 3.0.

Notebook: Asus n53sm

uname -r:

3.17.4-1-ARCH

lsmod:

Module                  Size  Used by
uas                    21995  1 
usb_storage            60311  1 uas
xhci_hcd              157068  0 
fuse                   87410  3 
ctr                    12927  2 
ccm                    17534  2 
bbswitch               12878  0 
ecb                    12737  1 
ath3k                  12685  0 
btusb                  29911  0 
bluetooth             402850  3 ath3k,btusb
uvcvideo               78952  0 
videobuf2_vmalloc      12816  1 uvcvideo
videobuf2_memops       12519  1 videobuf2_vmalloc
videobuf2_core         47827  1 uvcvideo
v4l2_common            12995  1 videobuf2_core
videodev              135040  3 uvcvideo,v4l2_common,videobuf2_core
media                  18365  2 uvcvideo,videodev
joydev                 17063  0 
mousedev               17272  0 
snd_hda_codec_hdmi     49213  1 
coretemp               12820  0 
intel_rapl             17356  0 
x86_pkg_temp_thermal    12951  0 
intel_powerclamp       17122  0 
snd_hda_codec_realtek    67469  1 
snd_hda_codec_generic    63126  1 snd_hda_codec_realtek
i915                  905750  3 
arc4                   12536  2 
snd_hda_intel          26387  3 
kvm_intel             143245  0 
kvm                   421519  1 kvm_intel
snd_hda_controller     26938  1 snd_hda_intel
snd_hda_codec         108536  5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller
ath9k                 147321  0 
ath9k_common           21746  1 ath9k
ath9k_hw              424382  2 ath9k_common,ath9k
ath                    26067  3 ath9k_common,ath9k,ath9k_hw
mac80211              604448  1 ath9k
mxm_wmi                12515  0 
drm_kms_helper         80934  1 i915
drm                   259106  5 i915,drm_kms_helper
crct10dif_pclmul       13394  0 
cfg80211              445286  4 ath,ath9k_common,ath9k,mac80211
asus_nb_wmi            20664  0 
snd_hwdep              17244  1 snd_hda_codec
iTCO_wdt               12831  0 
asus_wmi               22781  1 asus_nb_wmi
snd_pcm                88487  4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_controller
iTCO_vendor_support    12649  1 iTCO_wdt
sparse_keymap          12818  1 asus_wmi
snd_timer              26614  1 snd_pcm
snd                    73436  14 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
led_class              12859  2 ath9k,asus_wmi
crc32_pclmul           12915  0 
evdev                  21544  16 
crc32c_intel           21809  0 
psmouse               107214  0 
r8169                  68207  0 
mii                    12675  1 r8169
hwmon                  12930  2 coretemp,asus_wmi
ghash_clmulni_intel    12978  0 
mei_me                 17900  0 
mei                    75079  1 mei_me
rfkill                 18867  4 cfg80211,bluetooth,asus_wmi
mac_hid                12633  0 
serio_raw              12849  0 
aesni_intel           163855  5 
intel_gtt              17848  1 i915
aes_x86_64             16719  1 aesni_intel
soundcore              13031  2 snd,snd_hda_codec
lpc_ich                20768  0 
i2c_i801               16965  0 
lrw                    12757  1 aesni_intel
pcspkr                 12595  0 
i2c_algo_bit           12744  1 i915
gf128mul               12970  1 lrw
glue_helper            12649  1 aesni_intel
ablk_helper            12572  1 aesni_intel
i2c_core               50152  7 drm,i915,i2c_i801,drm_kms_helper,i2c_algo_bit,v4l2_common,videodev
cryptd                 18553  3 ghash_clmulni_intel,aesni_intel,ablk_helper
shpchp                 35210  0 
video                  18043  2 i915,asus_wmi
thermal                17559  0 
processor              27777  0 
battery                17452  0 
button                 12953  1 i915
ac                     12715  0 
wmi                    17339  2 mxm_wmi,asus_wmi
sch_fq_codel           17343  6 
vboxdrv               348377  1 
ext4                  501833  2 
crc16                  12343  2 ext4,bluetooth
mbcache                17171  1 ext4
jbd2                   86417  1 ext4
hid_holtek_mouse       12451  0 
usbhid                 48595  0 
hid                   102220  2 hid_holtek_mouse,usbhid
sd_mod                 44398  4 
sr_mod                 21903  0 
crc_t10dif             12431  1 sd_mod
cdrom                  47479  1 sr_mod
crct10dif_common       12356  2 crct10dif_pclmul,crc_t10dif
atkbd                  22254  0 
libps2                 12739  2 atkbd,psmouse
ahci                   33291  3 
libahci                27158  1 ahci
libata                181518  2 ahci,libahci
ehci_pci               12512  0 
ehci_hcd               69939  1 ehci_pci
scsi_mod              147543  5 uas,usb_storage,libata,sd_mod,sr_mod
usbcore               199381  9 uas,ath3k,btusb,uvcvideo,usb_storage,ehci_hcd,ehci_pci,usbhid,xhci_hcd
usb_common             12440  1 usbcore
i8042                  18002  1 libps2
serio                  18282  9 serio_raw,atkbd,i8042,psmouse

KP screenshot:

Last edited by Enr1g (2014-12-07 17:17:35)

jakub

Member

Registered: 2013-09-14

Posts: 151

Re: Problem with external HDD

Use journalctl output instead of uploading screenshots.

-b [ID][±offset], --boot=[ID][±offset]
           Show messages from a specific boot. This will add a match for "_BOOT_ID=".

           The argument may be empty, in which case logs for the current boot will be shown.

           If the boot ID is omitted, a positive offset will look up the boots starting from the beginning of the journal, and a equal-or-less-than zero offset will look up
           boots starting from the end of the journal. Thus, 1 means the first boot found in the journal in chronological order, 2 the second and so on; while -0 is the
           last boot, -1 the boot before last, and so on. An empty offset is equivalent to specifying -0, except when the current boot is not the last boot (e.g. because
           --directory was specified to look at logs from a different machine).

           If the 32-character ID is specified, it may optionally be followed by offset which identifies the boot relative to the one given by boot ID. Negative values mean
           earlier boots and a positive values mean later boots. If offset is not specified, a value of zero is assumed, and the logs for the boot given by ID are shown.

Enr1g

Member

Registered: 2014-08-02

Posts: 3

Re: Problem with external HDD

I've found a solution:

First, create a file named ignore_uas.conf in the /etc/modprobe.d directory containing the following:

options usb-storage quirks=Vendor_ID:Product_ID:u

Replace Vendor_ID:Product_ID with ones obtained from lsusb command

Next, regenerate your inital ramdisk:

# mkinitcpio -p linux

Finally, reboot your computer.