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#1 2014-12-09 20:02:35

Tae
Member
Registered: 2010-08-31
Posts: 32

[SOLVED] Can't get Bixolon SRP-350II printer to work

Hey guys:

I'm trying to get a Bixolon SRP-350II printer to work. I installed the drivers adapting the setup_v1.2.2.sh that came withe them (basically I put the rastertoBixolon_v1.2.2.5 file on /usr/share/cups/filter directly, and the Bixolon folder, which contains the PPD files, on /usr/share/cups/model/). Then I restart CUPS and try to print a test page which gives me a filter failed error. Looking on the logs I found that the reason is (/usr/lib/cups/filter/rastertoBixolon_v1.2.2.5) stopped with status 102 (No such file or directory), but as I stated before, I manually copied that file over /usr/lib/cups/filter/ and in fact bash autocompletion works on it! If I try to execute it (# /usr/lib/cups/filter/rastertoBixolon_v1.2.2.5) I get the No such file or directory error :S Edit: The complete output:

E [09/Dec/2014:14:12:44 -0300] [Client 4] Empty Basic password.
E [09/Dec/2014:14:12:46 -0300] [Client 6] Empty Basic password.
W [09/Dec/2014:14:14:36 -0300] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'BIXOLON_SRP-350II-Gray..' already exists
W [09/Dec/2014:14:14:36 -0300] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'BIXOLON_SRP-350II-CMYK..' already exists
E [09/Dec/2014:14:14:48 -0300] [Job 1] Unable to open raster stream - : Broken pipe
E [09/Dec/2014:14:14:48 -0300] [Job 1] Job stopped due to filter errors; please consult the error_log file for details.
D [09/Dec/2014:14:14:48 -0300] [Job 1] The following messages were recorded from 02:14:47 PM to 02:14:48 PM
D [09/Dec/2014:14:14:48 -0300] [Job 1] Adding start banner page "none".
D [09/Dec/2014:14:14:48 -0300] [Job 1] Adding end banner page "none".
D [09/Dec/2014:14:14:48 -0300] [Job 1] File of type application/vnd.cups-pdf-banner queued by "root".
D [09/Dec/2014:14:14:48 -0300] [Job 1] hold_until=0
D [09/Dec/2014:14:14:48 -0300] [Job 1] Queued on "BIXOLON_SRP-350II" by "root".
D [09/Dec/2014:14:14:48 -0300] [Job 1] time-at-processing=1418145287
D [09/Dec/2014:14:14:48 -0300] [Job 1] 4 filters for job:
D [09/Dec/2014:14:14:48 -0300] [Job 1] bannertopdf (application/vnd.cups-pdf-banner to application/pdf, cost 32)
D [09/Dec/2014:14:14:48 -0300] [Job 1] pdftopdf (application/pdf to application/vnd.cups-pdf, cost 66)
D [09/Dec/2014:14:14:48 -0300] [Job 1] gstoraster (application/vnd.cups-pdf to application/vnd.cups-raster, cost 99)
D [09/Dec/2014:14:14:48 -0300] [Job 1] rastertoBixolon_v1.2.2.5 (application/vnd.cups-raster to printer/BIXOLON_SRP-350II, cost 0)
D [09/Dec/2014:14:14:48 -0300] [Job 1] job-sheets=none,none
D [09/Dec/2014:14:14:48 -0300] [Job 1] argv[0]="BIXOLON_SRP-350II"
D [09/Dec/2014:14:14:48 -0300] [Job 1] argv[1]="1"
D [09/Dec/2014:14:14:48 -0300] [Job 1] argv[2]="root"
D [09/Dec/2014:14:14:48 -0300] [Job 1] argv[3]="Test Page"
D [09/Dec/2014:14:14:48 -0300] [Job 1] argv[4]="1"
D [09/Dec/2014:14:14:48 -0300] [Job 1] argv[5]="job-uuid=urn:uuid:b6140ee7-0ffc-3487-6515-8fcafb83ff06 job-originating-host-name=localhost time-at-creation=1418145287 time-at-processing=1418145287"
D [09/Dec/2014:14:14:48 -0300] [Job 1] argv[6]="/var/spool/cups/d00001-001"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[2]="CUPS_DOCROOT=/usr/share/cups/doc"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[6]="CUPS_SERVERROOT=/etc/cups"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[7]="CUPS_STATEDIR=/run/cups"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[8]="HOME=/var/spool/cups/tmp"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/bin:/bin:/usr/bin"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[10]="SERVER_ADMIN=root@Totem3"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[11]="SOFTWARE=CUPS/2.0.1"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[12]="TMPDIR=/var/spool/cups/tmp"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[13]="USER=root"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[14]="CUPS_MAX_MESSAGE=2047"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[15]="CUPS_SERVER=/run/cups/cups.sock"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[16]="CUPS_ENCRYPTION=IfRequested"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[17]="IPP_PORT=631"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[18]="CHARSET=utf-8"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[19]="LANG=en_US.UTF-8"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[20]="PPD=/etc/cups/ppd/BIXOLON_SRP-350II.ppd"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[21]="RIP_MAX_CACHE=128m"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[22]="CONTENT_TYPE=application/vnd.cups-pdf-banner"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[23]="DEVICE_URI=usb://BIXOLON/SRP-350II?serial=00000001"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[24]="PRINTER_INFO=BIXOLON SRP-350II"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[25]="PRINTER_LOCATION="
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[26]="PRINTER=BIXOLON_SRP-350II"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[27]="PRINTER_STATE_REASONS=none"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[28]="CUPS_FILETYPE=document"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[29]="FINAL_CONTENT_TYPE=application/vnd.cups-raster"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[30]="AUTH_I****"
D [09/Dec/2014:14:14:48 -0300] [Job 1] Started filter /usr/lib/cups/filter/bannertopdf (PID 955)
D [09/Dec/2014:14:14:48 -0300] [Job 1] Started filter /usr/lib/cups/filter/pdftopdf (PID 956)
D [09/Dec/2014:14:14:48 -0300] [Job 1] Started filter /usr/lib/cups/filter/gstoraster (PID 957)
D [09/Dec/2014:14:14:48 -0300] [Job 1] Started filter /usr/lib/cups/filter/rastertoBixolon_v1.2.2.5 (PID 958)
D [09/Dec/2014:14:14:48 -0300] [Job 1] Started backend /usr/lib/cups/backend/usb (PID 959)
D [09/Dec/2014:14:14:48 -0300] [Job 1] PID 958 (/usr/lib/cups/filter/rastertoBixolon_v1.2.2.5) stopped with status 102 (No such file or directory)
D [09/Dec/2014:14:14:48 -0300] [Job 1] Hint: Try setting the LogLevel to "debug" to find out more.
D [09/Dec/2014:14:14:48 -0300] [Job 1] execv failed: No such file or directory
D [09/Dec/2014:14:14:48 -0300] [Job 1] Loading USB quirks from "/usr/share/cups/usb".
D [09/Dec/2014:14:14:48 -0300] [Job 1] Loaded 71 quirks.
D [09/Dec/2014:14:14:48 -0300] [Job 1] Printing on printer with URI: usb://BIXOLON/SRP-350II?serial=00000001
D [09/Dec/2014:14:14:48 -0300] [Job 1] libusb_get_device_list=8
D [09/Dec/2014:14:14:48 -0300] [Job 1] STATE: +connecting-to-device
D [09/Dec/2014:14:14:48 -0300] [Job 1] STATE: -connecting-to-device
D [09/Dec/2014:14:14:48 -0300] [Job 1] Printer found with device ID: MFG:BIXOLON ;CMD:BXL_01;MDL:SRP-350II;CLS:PRINTER;DES:BIXOLON_SRP-350II Device URI: usb://BIXOLON/SRP-350II?serial=00000001
D [09/Dec/2014:14:14:48 -0300] [Job 1] Device protocol: 2
D [09/Dec/2014:14:14:48 -0300] [Job 1] Sending data to printer.
D [09/Dec/2014:14:14:48 -0300] [Job 1] Sent 0 bytes...
D [09/Dec/2014:14:14:48 -0300] [Job 1] Waiting for read thread to exit...
D [09/Dec/2014:14:14:48 -0300] [Job 1] PID 959 (/usr/lib/cups/backend/usb) exited with no errors.
D [09/Dec/2014:14:14:48 -0300] [Job 1] PDF template file doesn't have form. It's okay.
D [09/Dec/2014:14:14:48 -0300] [Job 1] PID 955 (/usr/lib/cups/filter/bannertopdf) exited with no errors.
D [09/Dec/2014:14:14:48 -0300] [Job 1] Color Manager: Calibration Mode/Off
D [09/Dec/2014:14:14:48 -0300] [Job 1] Calling FindDeviceById(cups-BIXOLON_SRP-350II)
D [09/Dec/2014:14:14:48 -0300] [Job 1] Found device /org/freedesktop/ColorManager/devices/cups_BIXOLON_SRP_350II
D [09/Dec/2014:14:14:48 -0300] [Job 1] Calling org.freedesktop.ColorManager.Device.Get(ProfilingInhibitors)
D [09/Dec/2014:14:14:48 -0300] [Job 1] Calling FindDeviceById(cups-BIXOLON_SRP-350II)
D [09/Dec/2014:14:14:48 -0300] [Job 1] Found device /org/freedesktop/ColorManager/devices/cups_BIXOLON_SRP_350II
D [09/Dec/2014:14:14:48 -0300] [Job 1] Calling GetProfileForQualifiers(1Gray..180dpi...)
D [09/Dec/2014:14:14:48 -0300] [Job 1] Failed to send: org.freedesktop.ColorManager.Device.NothingMatched:nothing matched expression '1Gray..180dpi,1Gray..*,1Gray.*.180dpi,1Gray.*.*,*'
D [09/Dec/2014:14:14:48 -0300] [Job 1] Failed to get profile filename for cups-BIXOLON_SRP-350II
D [09/Dec/2014:14:14:48 -0300] [Job 1] Color Manager: no profiles specified in PPD
D [09/Dec/2014:14:14:48 -0300] [Job 1] Color Manager: ICC Profile: None
D [09/Dec/2014:14:14:48 -0300] [Job 1] Ghostscript command line: /usr/bin/gs -dQUIET -dPARANOIDSAFER -dNOPAUSE -dBATCH -dNOINTERPOLATE -sDEVICE=cups -sstdout=%stderr -sOutputFile=%stdout -r180x180 -dDEVICEWIDTHPOINTS=204 -dDEVICEHEIGHTPOINTS=311 -dcupsBitsPerColor=1 -dcupsColorOrder=0 -dcupsColorSpace=3 -scupsPageSizeName=65X72MMY110MM -I/usr/share/cups/fonts -c '<</.HWMargins[0.000000 0.000000 0.000000 0.000000] /Margins[0 0]>>setpagedevice' -f -_
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[2]="CUPS_DOCROOT=/usr/share/cups/doc"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[6]="CUPS_SERVERROOT=/etc/cups"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[7]="CUPS_STATEDIR=/run/cups"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[8]="HOME=/var/spool/cups/tmp"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/bin:/bin:/usr/bin"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[10]="SERVER_ADMIN=root@Totem3"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[11]="SOFTWARE=CUPS/2.0.1"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[12]="TMPDIR=/var/spool/cups/tmp"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[13]="USER=root"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[14]="CUPS_MAX_MESSAGE=2047"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[15]="CUPS_SERVER=/run/cups/cups.sock"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[16]="CUPS_ENCRYPTION=IfRequested"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[17]="IPP_PORT=631"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[18]="CHARSET=utf-8"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[19]="LANG=en_US.UTF-8"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[20]="PPD=/etc/cups/ppd/BIXOLON_SRP-350II.ppd"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[21]="RIP_MAX_CACHE=128m"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[22]="CONTENT_TYPE=application/vnd.cups-pdf-banner"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[23]="DEVICE_URI=usb://BIXOLON/SRP-350II?serial=00000001"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[24]="PRINTER_INFO=BIXOLON SRP-350II"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[25]="PRINTER_LOCATION="
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[26]="PRINTER=BIXOLON_SRP-350II"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[27]="PRINTER_STATE_REASONS=none"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[28]="CUPS_FILETYPE=document"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[29]="FINAL_CONTENT_TYPE=application/vnd.cups-raster"
D [09/Dec/2014:14:14:48 -0300] [Job 1] envp[30]="AUTH_INFO_REQUIRED=none"
D [09/Dec/2014:14:14:48 -0300] [Job 1] PID 956 (/usr/lib/cups/filter/pdftopdf) exited with no errors.
D [09/Dec/2014:14:14:48 -0300] [Job 1] Start rendering...
D [09/Dec/2014:14:14:48 -0300] [Job 1] Processing page 1...
D [09/Dec/2014:14:14:48 -0300] [Job 1] Error: /ioerror in --showpage--
D [09/Dec/2014:14:14:48 -0300] [Job 1] Operand stack:
D [09/Dec/2014:14:14:48 -0300] [Job 1] (/var/spool/cups/tmp/gs_yxNQYi)   --nostringval--   1   true
D [09/Dec/2014:14:14:48 -0300] [Job 1] Execution stack:
D [09/Dec/2014:14:14:48 -0300] [Job 1] %interp_exit   .runexec2   --nostringval--   --nostringval--   --nostringval--   2   %stopped_push   --nostringval--   --nostringval--   --nostringval--   false   1   %stopped_push   1955   1   3   %oparray_pop   1954   1   3   %oparray_pop   1938   1   3   %oparray_pop   --nostringval--   --nostringval--   --nostringval--   2   1   1   --nostringval--   %for_pos_int_continue   --nostringval--   --nostringval--   1826   2   9   %oparray_pop   --nostringval--   --nostringval--
D [09/Dec/2014:14:14:48 -0300] [Job 1] Dictionary stack:
D [09/Dec/2014:14:14:48 -0300] [Job 1] --dict:1191/1684(ro)(G)--   --dict:1/20(G)--   --dict:82/200(L)--   --dict:82/200(L)--   --dict:116/127(ro)(G)--   --dict:280/300(ro)(G)--   --dict:28/32(L)--   --dict:6/8(L)--   --dict:25/40(L)--
D [09/Dec/2014:14:14:48 -0300] [Job 1] Current allocation mode is local
D [09/Dec/2014:14:14:48 -0300] [Job 1] Last OS error: Broken pipe
D [09/Dec/2014:14:14:48 -0300] [Job 1] GPL Ghostscript 9.15: Unrecoverable error, exit code 1
D [09/Dec/2014:14:14:48 -0300] [Job 1] Unrecoverable error: typecheck in setpagedevice
D [09/Dec/2014:14:14:48 -0300] [Job 1] Operand stack:
D [09/Dec/2014:14:14:48 -0300] [Job 1] /var/spool/cups/tmp/gs_yxNQYi  false  false  --nostringval--
D [09/Dec/2014:14:14:48 -0300] [Job 1] Rendering completed
D [09/Dec/2014:14:14:48 -0300] [Job 1] PID 957 (/usr/lib/cups/filter/gstoraster) exited with no errors.
D [09/Dec/2014:14:14:48 -0300] [Job 1] End of messages
D [09/Dec/2014:14:14:48 -0300] [Job 1] printer-state=3(idle)
D [09/Dec/2014:14:14:48 -0300] [Job 1] printer-state-message="Rendering completed"
D [09/Dec/2014:14:14:48 -0300] [Job 1] printer-state-reasons=none
E [09/Dec/2014:14:19:49 -0300] [Job 1] Stopping unresponsive job.

I installed the same printer a couple of months ago in another computer without problem, but I think it was running a pre-2.0 CUPS version. I can't confirm it because I don't have access to that system anymore.

I have been googling a lot and the only similar problem that I found is this one, but the solution didn't worked for me.

I'll truly appreciate any help that you can give me, I'm really stuck >.<

And please forgive my English.

Solution:

The driver requires lib32-libcups.

Last edited by Tae (2014-12-13 13:39:53)

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#2 2014-12-14 10:27:34

rodrigoaxel
Member
Registered: 2014-12-14
Posts: 2

Re: [SOLVED] Can't get Bixolon SRP-350II printer to work

Hello Tae!

I have the exact same issue sad

Error message:
PID 9732 (/usr/lib/cups/filter/rastertoBixolon_v1.2.2.5) stopped with status 102 (No such file or directory)

My cups version is 1.7.2 under Ubuntu 14.04

Could you please explain me how you solved this problem ?

Thanks a lot!

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#3 2014-12-14 22:15:47

rodrigoaxel
Member
Registered: 2014-12-14
Posts: 2

Re: [SOLVED] Can't get Bixolon SRP-350II printer to work

Solved, just install linux in 32bits

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#4 2014-12-15 23:20:06

Tae
Member
Registered: 2010-08-31
Posts: 32

Re: [SOLVED] Can't get Bixolon SRP-350II printer to work

You can keep Arch in 64-bit, just enable the multilib repository and install lib32-libcups.

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