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#1 2015-04-06 06:22:54

fantafe
Member
From: Kuwait
Registered: 2015-04-06
Posts: 3

[SOLVED] Black Screen/Freeze with new installation

I have fresh installed Arch Linux base on Sony Vaio VGN-BX546BW Laptop with ATI Radeon X700 GPU. After I log in with root in tty and while doing some activity, around couple of minute or so the screen goes black and the laptop become unresponsive. At this point I can't do anything (ctrl +alt+del does not even work). I have to power it off then on to get it working again. The issue occurs every time I log in the system. There is nothing installed on the system other the the base. The issue does not happen when booting from Live USB. I was thinking this happens because of kernel panic caused by gpu settings (my best guess) however, I cannot find any errors in /var/log nor dmesg showing anything suspicious. Can someone assist me solving the issue, or at least direct me on how to troubleshoot it.  Thanks!

Last edited by fantafe (2015-04-06 20:12:39)

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#2 2015-04-06 06:37:03

jasonwryan
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From: .nz
Registered: 2009-05-09
Posts: 30,424
Website

Re: [SOLVED] Black Screen/Freeze with new installation

1. Look in your journal from the previous boot; see what the last entries are.

2. Try and SSH in to the machine when it is frozen.


Arch + dwm   •   Mercurial repos  •   Surfraw

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#3 2015-04-06 08:10:53

fantafe
Member
From: Kuwait
Registered: 2015-04-06
Posts: 3

Re: [SOLVED] Black Screen/Freeze with new installation

jasonwryan wrote:

1. Look in your journal from the previous boot; see what the last entries are.

The last and only thing I see in journal is:

Apr 06 16:42:44 vaio systemd-logind[198]: Suspending...
Apr 06 16:42:44 vaio systemd[1]: Starting Sleep.
Apr 06 16:42:44 vaio systemd[1]: Reached target Sleep.
Apr 06 16:42:44 vaio systemd[1]: Starting Suspend...
Apr 06 16:42:44 vaio systemd-sleep[277]: Suspending system...
-- Reboot --
jasonwryan wrote:

2. Try and SSH in to the machine when it is frozen.

I cannot SSH to the machine after it is frozen.

So, from the journal it seems that the machine is going to Sleep?!?! How come it is going to sleep even though I am working on it?

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#4 2015-04-06 09:05:13

jasonwryan
Anarchist
From: .nz
Registered: 2009-05-09
Posts: 30,424
Website

Re: [SOLVED] Black Screen/Freeze with new installation


Arch + dwm   •   Mercurial repos  •   Surfraw

Registered Linux User #482438

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#5 2015-04-06 09:19:15

henk
Member
From: Weert, Netherlands
Registered: 2013-01-01
Posts: 334

Re: [SOLVED] Black Screen/Freeze with new installation

From the Suspend and Hibernate page this might work:

VAIO Users
Add acpi_sleep=nonvs kernel flag to your loader

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#6 2015-04-06 20:10:42

fantafe
Member
From: Kuwait
Registered: 2015-04-06
Posts: 3

Re: [SOLVED] Black Screen/Freeze with new installation

Thanks jasonwryan smile After reading the wiki I learned the systemd-logind process was putting my laptop to suspend state and I was not able to recover that state. The solution was to configure the below options in /etc/systemd/logind.conf

HandlePowerKey=ignore
HandleSuspendKey=ignore
HandleHibernateKey=ignore
HandleLidSwitch=ignore
henk wrote:

From the Suspend and Hibernate page this might work:

VAIO Users
Add acpi_sleep=nonvs kernel flag to your loader

I also included what henk suggested in the kernel flags, because I also read in other part of the wiki that Sony Vaio laptops might have problems to recover from suspend state, so the solution is to pass the above kernel flag in the loader

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