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#1 2015-05-02 04:17:54

rgomes
Member
Registered: 2013-11-15
Posts: 43

Microphone stopped working

Hi,
My microphone has stopped working, and I am unsure why, I suspect it was the upgrade to Linux 4.0.1.
I am unfortunately not sure what steps I should take to debug this. The audio device is detected, and I even get output sound. It used to work. I went through the wikis, and old forum posts, but couldn't find anything that seemed to relate to my problem hmm
There is just no audio detected, but I made sure it is not muted.
It is not a hardware issue - I tested it on Windows, and it worked.
Any ideas on what I could do to debug?

Thank you

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#2 2015-05-02 19:20:13

TheSaint
Member
From: my computer
Registered: 2007-08-19
Posts: 1,536

Re: Microphone stopped working

Post some log, to see if something is reported and let us see.
try

$ dmseg |grep -i audio
$ aplay -l

do it good first, it will be faster than do it twice the saint wink

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#3 2015-05-03 06:29:07

rgomes
Member
Registered: 2013-11-15
Posts: 43

Re: Microphone stopped working

Logs:

rgomes@blade ~ $ dmesg | grep -i audio
[    2.492336] sound hdaudioC1D0: autoconfig for ALC283: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[    2.492339] sound hdaudioC1D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[    2.492340] sound hdaudioC1D0:    hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[    2.492341] sound hdaudioC1D0:    mono: mono_out=0x0
[    2.492342] sound hdaudioC1D0:    inputs:
[    2.492343] sound hdaudioC1D0:      Mic=0x19
[    2.492344] sound hdaudioC1D0:      Internal Mic=0x12

**** List of PLAYBACK Hardware Devices ****
card 0: HDMI [HDA Intel HDMI], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: HDMI [HDA Intel HDMI], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: HDMI [HDA Intel HDMI], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: PCH [HDA Intel PCH], device 0: ALC283 Analog [ALC283 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

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#4 2015-05-04 17:57:02

TheSaint
Member
From: my computer
Registered: 2007-08-19
Posts: 1,536

Re: Microphone stopped working

Your computer brand and model.....
See whether the wiki may help you.


do it good first, it will be faster than do it twice the saint wink

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#5 2015-05-06 15:38:24

rgomes
Member
Registered: 2013-11-15
Posts: 43

Re: Microphone stopped working

I'm using a Razer Blade 14" 2015, and I have gone through the wiki procedures, none helped hmm

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#6 2015-05-06 21:52:05

TheSaint
Member
From: my computer
Registered: 2007-08-19
Posts: 1,536

Re: Microphone stopped working

So of this have you tried ?
And what responses ?
Did you unmute the channel and enabled the capture ?


do it good first, it will be faster than do it twice the saint wink

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#7 2015-05-13 20:55:28

rgomes
Member
Registered: 2013-11-15
Posts: 43

Re: Microphone stopped working

I tried all the troubleshooting steps, with no difference in behavior: the microphone just doesn't get any input.
The channel has always been unmuted, and with capture enabled.
I did realize something today, that might lead to more interesting troubleshooting measures: it works when I plug in headphones.

If I go to pulseaudio volume control, without headphones connected, the selected microphone is Microphone (plugged in), and the other options is Internal Microphone (unplugged) - I'm unable to select that one.
If I plug in the headphones, though, the Internal Microphone gets selected, and switches to plugged in.

I am assuming that the microphone that pulseaudio/alsa think is plugged in is the headphone/microphone jack's microphone (it's only one jack for both), and they're disabling the internal microphone. When I plug in an actual heaphone set, it corrects that mistake, activating the internal microphone. It seems to point to a hardware issue, but I'd assume Windows would then have the same issue, so I'm at a loss hmm

Any help is appreciated.

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#8 2015-05-14 11:57:26

TheSaint
Member
From: my computer
Registered: 2007-08-19
Posts: 1,536

Re: Microphone stopped working

Many peoples facing problem using pulseaudio. What about to disable/remove it ?


do it good first, it will be faster than do it twice the saint wink

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