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#1 2015-05-29 01:12:24

lijrobert
Member
Registered: 2015-05-29
Posts: 2

[Possibly Solved] Screens keep disconnecting (X and Gnome-Shell)

Hey guys.

I'm a new user just getting into using arch and I've been having a fairly major problem.

This didn't happen initially in my install, but after a while my screen started flickering on and off, regardless of what I was running with X.

I tried Gnome shell, KDE plasma, and just the standard X shell (startx), but it happened anyway.

After looking into the X log, I realized that my screen was being disconnected and reconnected over and over again. (At least that's why I think it meant; I unfortunately no longer have the log)

The turning on and off of the screens did not occur in windows or in the Arch terminal.

The running processes are not interrupted in anyway, but it makes it impossible to use my system.

What I've tried to fix this

    Complete system update with reboot

    Deleting the X conf file and reconfiguring with "aticonfig --initial"

    Reinstalling Gnome/Installing KDE Plasma

    Reinstalling XORG (tried with both 1.16, as the wiki recommends, and 1.17, the newest version)

    Reinstalling the proprietary AMD Catalyst Drivers (Vi0L0 Version)

    My last resort: reinstalling Arch.

None of these steps helped my problem

I did also search for my problem on google and on the wiki. No luck.

My hardware:

I'm using a Radeon R9 270x which I assume means I cannot use the OpenSource drivers. I would try them if the wiki didn't explicitly state I needed to use the proprietary drivers.

I hope I've given you guys the info you need to help me.

Thanks.

Edit: for the reinstall, I did pretty much everything the exact same way (followed wiki, installed Gnome and KDE) I was hoping, with the reinstall, that I had just done something super wrong and this would fix it

Last edited by lijrobert (2015-05-29 03:41:50)

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#2 2015-05-29 02:21:40

Knute
Member
From: Minot, ND
Registered: 2009-03-17
Posts: 604

Re: [Possibly Solved] Screens keep disconnecting (X and Gnome-Shell)

Ok, the first thing to do, since you have narrowed it down to X being the issue, is to look at X's log file, which should be in /var/log/ and named Xorg.<something>.log
If you can post that here, it may give us an idea what's going on.
If you can't find that log, do you remember what was disconnecting and reconnecting it?


Knute

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#3 2015-05-29 03:41:00

lijrobert
Member
Registered: 2015-05-29
Posts: 2

Re: [Possibly Solved] Screens keep disconnecting (X and Gnome-Shell)

Knute wrote:

Ok, the first thing to do, since you have narrowed it down to X being the issue, is to look at X's log file, which should be in /var/log/ and named Xorg.<something>.log
If you can post that here, it may give us an idea what's going on.
If you can't find that log, do you remember what was disconnecting and reconnecting it?


Thank you for your response, Knute.

I can't find the log but I think I understand better what may of been happening.

While the terminal (no XServer) was not disconnecting, I've just figured out that, periodically, the 3.3v and the 5v railson my PSU are being undervolted. I didn't notice this before as it's never shown to be undervolted while I've been in the BIOS, but after sitting with the BIOS open for a while, I noticed it was happening a lot.

I've hooked up a different power supply and I'll see if this fixes my problem.

I'll get back to you if it doesn't.

Again, thank you

Last edited by lijrobert (2015-05-29 04:27:44)

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