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#1 2015-05-30 17:15:59

hotpepperguy
Member
From: Australia
Registered: 2015-05-29
Posts: 20

Cannot Access print-manager Interface In KDE

Hello all,

First of all, I have print manager installed. I've tried uninstalling and reinstalling, but the problem still persists. The problem is that no matter what I do, there is no option in the System Settings app on KDE to manage printers. I realise that I can just use the CUPS interface, but that leaves a lot to be desired for me.

I have spent hours scouring the web for any information on this, and it appears that the most common reason for this problem is that people don't have print-manager installed in the first place. That is definitely not the reason I'm having the problem, however.

$ inxi -Fxz
System:    Host: MSIGS70-ARCH Kernel: 4.0.4-2-ARCH x86_64 (64 bit gcc: 5.1.0)
           Desktop: KDE 4.14.8 (Qt 4.8.6) Distro: Arch Linux
Machine:   System: Micro-Star product: GS70 2PE Stealth Pro v: REV:1.0
           Mobo: Micro-Star model: MS-1772 v: REV:0.B
           Bios: American Megatrends v: E1772IMS.106 date: 04/30/2014
CPU:       Quad core Intel Core i7-4710HQ (-HT-MCP-) cache: 6144 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 19961
           clock speeds: max: 3500 MHz 1: 2507 MHz 2: 2563 MHz
           3: 2709 MHz 4: 2482 MHz 5: 3042 MHz 6: 2500 MHz 7: 2500 MHz
           8: 2501 MHz
Graphics:  Card-1: Intel 4th Gen Core Processor Integrated Graphics Controller
           bus-ID: 00:02.0
           Card-2: NVIDIA GK104M [GeForce GTX 870M] bus-ID: 01:00.0
           Display Server: N/A driver: intel Resolution: 72x69
Audio:     Card-1 Intel 8 Series/C220 Series High Definition Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0
           Card-2 Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller
           driver: snd_hda_intel bus-ID: 00:03.0
           Sound: Advanced Linux Sound Architecture v: k4.0.4-2-ARCH
Network:   Card-1: Qualcomm Atheros Killer E220x Gigabit Ethernet Controller
           driver: alx port: c000 bus-ID: 04:00.0
           IF: enp4s0 state: down mac: <filter>
           Card-2: Intel Wireless 7260 driver: iwlwifi bus-ID: 05:00.0
           IF: wlp5s0 state: up mac: <filter>
Drives:    HDD Total Size: 2128.4GB (32.7% used)
           ID-1: /dev/sdb model: WDC_WD10JPVX size: 1000.2GB
           ID-2: /dev/sda model: TOSHIBA_THNSNJ12 size: 128.0GB
           ID-3: USB /dev/sdc model: BUP_Slim_SL size: 1000.2GB
Partition: ID-1: / size: 29G used: 5.6G (21%) fs: ext4 dev: /dev/sda5
           ID-2: swap-1 size: 17.83GB used: 0.00GB (0%) fs: swap dev: /dev/sdb3
Sensors:   System Temperatures: cpu: 29.8C mobo: 27.8C gpu: 27.0        
           Fan Speeds (in rpm): cpu: N/A                                
Info:      Processes: 205 Uptime: 3 min Memory: 935.7/15971.7MB         
           Init: systemd Gcc sys: 5.1.0                                 
           Client: Shell (bash 4.3.391) inxi: 2.2.21      

Thanks so much for any help!


HPG

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#2 2015-05-30 17:40:02

arojas
Developer
From: Spain
Registered: 2011-10-09
Posts: 2,313

Re: Cannot Access print-manager Interface In KDE

Kde4 or plasma 5?

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#3 2015-05-30 17:44:29

hotpepperguy
Member
From: Australia
Registered: 2015-05-29
Posts: 20

Re: Cannot Access print-manager Interface In KDE

KDE 4, sorry, should've specified.

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#4 2015-05-30 17:47:04

arojas
Developer
From: Spain
Registered: 2011-10-09
Posts: 2,313

Re: Cannot Access print-manager Interface In KDE

Install kde-cli-tools and launch it with

kcmshell5 kcm_printer_manager

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#5 2015-05-30 17:55:27

hotpepperguy
Member
From: Australia
Registered: 2015-05-29
Posts: 20

Re: Cannot Access print-manager Interface In KDE

as unprivileged user, it won't open and returns the following:

$ kcmshell5 kcm_printer_manager              
kf5.kservice.sycoca: Trying to open ksycoca from "/home/aaron/.cache/ksycoca5"                                                                  
kf5.kservice.sycoca: Trying to open global ksycoca from  "/home/aaron/.local/share/kservices5/ksycoca5"                                         
kf5.kservice.sycoca: Trying to open ksycoca from "/home/aaron/.cache/ksycoca5"                                                                  
kf5.kservice.sycoca: Trying to open global ksycoca from  "/home/aaron/.local/share/kservices5/ksycoca5"
kf5.kservice.sycoca: Still no database...
Could not find module 'kcm_printer_manager'. See kcmshell5 --list for the full list of modules.

As sudo, it opens the window but says, "print service is unavailable. Bad file descriptor." and I am forced to exit the window. Outputs this in terminal:

$ sudo kcmshell5 kcm_printer_manager
kf5.kservice.sycoca: Trying to open ksycoca from "/home/aaron/.cache/ksycoca5"
libkcups: CUPS-Get-Printers last error: 1282 Bad file descriptor
libkcups: CUPS-Get-Printers last error: 1282 Bad file descriptor
libkcups: -1 last error: 1282 Bad file descriptor
libkcups: Create-Printer-Subscriptions last error: 1282 Bad file descriptor
libkcups: Request failed 1282 -1
libkcups: Create-Printer-Subscriptions last error: 1282 Bad file descriptor
libkcups: Request failed 1282 -1

Thanks for the quick help, by the way!

Last edited by hotpepperguy (2015-05-30 17:56:05)

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#6 2015-05-30 18:09:52

arojas
Developer
From: Spain
Registered: 2011-10-09
Posts: 2,313

Re: Cannot Access print-manager Interface In KDE

Is the cups service running?

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#7 2015-05-30 18:26:36

hotpepperguy
Member
From: Australia
Registered: 2015-05-29
Posts: 20

Re: Cannot Access print-manager Interface In KDE

That right there was a serious Saturday brain moment! CUPS is now enabled, and it is opening just fine.

Cheers mate!

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