[SOLVED] error when tried to run Anki "requires a UTF-8 locale"

charli3 · 2015-06-03 06:28:47

Traceback (most recent call last):
File "/usr/bin/anki", line 5, in <module>
import aqt
File "/usr/share/anki/aqt/__init__.py", line 12, in <module>
from aqt.qt import *
File "/usr/share/anki/aqt/qt.py", line 10, in <module>
from anki.utils import isWin, isMac
File "/usr/share/anki/anki/__init__.py", line 14, in <module>
raise Exception("Anki requires a UTF-8 locale.")
Exception: Anki requires a UTF-8 locale.

Not sure what this means or how to trouble shoot, any help would be appreciated. Still a little bit of a noob. Thanks!

Last edited by charli3 (2015-06-10 01:01:13)

jasonwryan · 2015-06-03 06:31:40

https://wiki.archlinux.org/index.php/Locale

Moving to NC...

karol · 2015-06-03 08:13:42

When posting configs, code or command output, please use [ code ] tags, not [ quote ] tags https://bbs.archlinux.org/help.php#bbcode

like this

It makes the code more readable and - in case of longer listings - more convenient to scroll through.

Post the output of

uname -a
localectl
locale -a

charli3 · 2015-06-03 17:55:21

Will do!

charli3 · 2015-06-08 13:30:46

Sorry it took me a while to get back to this but here's the output you asked for.

uname -a
Linux charli3-cpu 4.0.4-2-ARCH #1 SMP PREEMPT Fri May 22 03:05:23 UTC 2015 x86_64 GNU/Linux

localectl                            
   System Locale: LANG=en_US.UTF-8
       VC Keymap: n/a
      X11 Layout: n/a

locale -a
C
POSIX
en_US.utf8

mauritiusdadd · 2015-06-08 15:08:43

Why POSIX has precedence over en_US.utf8? Can you also post the output of the following commands?

python2 -c "import sys; print sys.getfilesystemencoding()"
grep -v '#' /etc/locale.gen
env | grep LANG

Last edited by mauritiusdadd (2015-06-08 15:12:15)

charli3 · 2015-06-09 13:21:24

No problem.

$ python2 -c "import sys; print sys.getfilesystemencoding()"
UTF-8

$ grep -v '#' /etc/locale.gen
en_US.UTF-8 UTF-8

$ env | grep LANG
LANG=en_US.UTF-8

(Is that Spock piped through Sherlock with Holmes args?)

Last edited by charli3 (2015-06-09 13:27:42)

mauritiusdadd · 2015-06-09 13:53:39

Ok, this is wierd...

From the traceback you posted an exception is raised in /usr/share/anki/anki/__init__.py at line 14. Now looking at that file we can see that the exception is raised whenever the function sys.getfilesystemencoding().lower() returns the string ascii or ansi_x3.4-1968:

/usr/share/anki/anki/__init__.py lines 9:14 wrote:

if sys.version_info[0] > 2:
    raise Exception("Anki should be run with Python 2")
elif sys.version_info[1] < 6:
    raise Exception("Anki requires Python 2.6+")
elif sys.getfilesystemencoding().lower() in ("ascii", "ansi_x3.4-1968"):
    raise Exception("Anki requires a UTF-8 locale.")

However this output

charli3 wrote:

$ python2 -c "import sys; print sys.getfilesystemencoding()"
UTF-8

shows that the function sys.getfilesystemencoding() returns UTF-8 and thus the exception shouldn't occur

Did you execute anki in a terminal different from the one in wich you executed the command I posted? Can you please try again to run this commands

python2 -c "import sys; print sys.getfilesystemencoding()" && anki

and see what happen?

PS:

charli3 wrote:

(Is that Spock piped through Sherlock with Holmes args?)

I think you're right

charli3 · 2015-06-10 00:51:22

It was the same terminal I believe.

$ python2 -c "import sys; print sys.getfilesystemencoding()" && anki
UTF-8

Not sure what changed...Anki is now running without error. Thanks for your help mauritiusdadd!

Last edited by charli3 (2015-06-10 01:02:54)

djradnad · 2018-07-06 02:15:58

I am getting the same error when trying to run anki. I am using ubuntu on a chromebook, so that may be the problem lol, but i tried your commands and the output wasnt quite the same as the OP, if your still around after 3 years.

I just installed ubuntu today, so uber noob right now.

troubleshooting go!

jasonwryan · 2018-07-06 02:48:23

djradnad wrote:

I am using ubuntu on a chromebook, so that may be the problem lol

Did you not read the notice when you signed up, or did you choose to ignore it? We only support Arch. https://wiki.archlinux.org/index.php/Co … pport_ONLY

troubleshooting go!

Not happening.

Closing

Arch Linux

#1 2015-06-03 06:28:47

[SOLVED] error when tried to run Anki "requires a UTF-8 locale"

#2 2015-06-03 06:31:40

Re: [SOLVED] error when tried to run Anki "requires a UTF-8 locale"

#3 2015-06-03 08:13:42

Re: [SOLVED] error when tried to run Anki "requires a UTF-8 locale"

#4 2015-06-03 17:55:21

Re: [SOLVED] error when tried to run Anki "requires a UTF-8 locale"

#5 2015-06-08 13:30:46

Re: [SOLVED] error when tried to run Anki "requires a UTF-8 locale"

#6 2015-06-08 15:08:43

Re: [SOLVED] error when tried to run Anki "requires a UTF-8 locale"

#7 2015-06-09 13:21:24

Re: [SOLVED] error when tried to run Anki "requires a UTF-8 locale"

#8 2015-06-09 13:53:39

Re: [SOLVED] error when tried to run Anki "requires a UTF-8 locale"

#9 2015-06-10 00:51:22

Re: [SOLVED] error when tried to run Anki "requires a UTF-8 locale"

#10 2018-07-06 02:15:58

Re: [SOLVED] error when tried to run Anki "requires a UTF-8 locale"

#11 2018-07-06 02:48:23

Re: [SOLVED] error when tried to run Anki "requires a UTF-8 locale"

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