recently getting crashes and instability

nhasian · 2015-08-23 05:08:21

I've been happily using Arch Linux on this laptop for about two and a half years now. Just 2 or 3 days ago I started experiencing full system lockups. mouse/keyboard do not work and I have to hold the power button down for 5 seconds to shutdown and restart the computer. I upgrade with pacman -Syu daily. I looked at the recent pacman logs but didn't see anything that stood out. I'm not sure how to check the log files to see what is causing the lockups. I used journalctl --since=today but there is a ton of stuff in there and I'm not entirely sure what to be looking for.

jasonwryan · 2015-08-23 05:15:23

Can you SSH in when it is locked up? Does REISUB work? Determine if it is just X freezing or something more significant...

Some details about you setup would help: kernel, video card and driver, etc...

nhasian · 2015-08-24 00:26:48

Hello jasonwryan,

thanks for responding. It locked up again today sometime between 2 and 5 pm. there is nothing in journalctl during that time except cron.hourly being run then the reboot line when i hard reset the system. I was unable to ssh into it while the laptop was crashed. unfortunately this model of Asus laptop does not have a dedicated sysreq button. I cannot get REISUB to work at all. I even tried using a wireless usb logitech keyboard but it doesn't have the sysreq button at all either! As I mentioned earlier I've been using arch on this laptop for over 2 years now without any problems. the laptop remains stationary on the table. I don't lug it around and haven't dropped it. It is however about 5 years old now but I suspect it's a software issue.

Asus N53j Laptop
Intel Core i5 CPU M460
8 Gigs of ram
240G Intel 335 Series SSD
Intel (i915 driver) & nvidia GPUs (Optimus)
Linux 4.1.5-1 x86_64

Lockups happen both in Wayland as well as X

jasonwryan · 2015-08-24 00:31:02

Try booting with another kernel (-lts, perhaps) and see if the issue persists...

frank604 · 2015-08-24 01:47:55

Another thing to monitor is your temps for both cpu and gpu. See if that has any correlation to your lockup. Does the lockup happen in console without going into x or wayland? From restart, how long until your lockups?

nhasian · 2015-08-24 03:46:35

It's not a temperature issue. I had a temp monitor both in i3 and in Gnome. the frequency of the crashes is pretty random. From my opening post it was almost a full day before it crashed again. but then from a cold boot it crashed again within 5 minutes.

I think I may have forgotten to mention I was using Gnome. that's how I know it crashed both it X and wayland. I'm using i3 right now to rule out gnome. if it crashes again I will try a different kernel.

I tried downgrading from linux 4.1.5-1 to 4.1.4-1 as I still had it in the cache but got conflicting files:

error: failed to commit transaction (conflicting files)
linux: /usr/lib/modules/4.1.4-1-ARCH/modules.alias exists in filesystem
linux: /usr/lib/modules/4.1.4-1-ARCH/modules.alias.bin exists in filesystem
linux: /usr/lib/modules/4.1.4-1-ARCH/modules.builtin.bin exists in filesystem
linux: /usr/lib/modules/4.1.4-1-ARCH/modules.dep exists in filesystem
linux: /usr/lib/modules/4.1.4-1-ARCH/modules.dep.bin exists in filesystem
linux: /usr/lib/modules/4.1.4-1-ARCH/modules.devname exists in filesystem
linux: /usr/lib/modules/4.1.4-1-ARCH/modules.softdep exists in filesystem
linux: /usr/lib/modules/4.1.4-1-ARCH/modules.symbols exists in filesystem
linux: /usr/lib/modules/4.1.4-1-ARCH/modules.symbols.bin exists in filesystem
Errors occurred, no packages were upgraded.

Head_on_a_Stick · 2015-08-24 11:16:59

nhasian wrote:

got conflicting files

https://wiki.archlinux.org/index.php/Pa … 9.22_error

cirrus · 2015-08-24 11:21:06

might be relevant https://bugs.archlinux.org/task/46092?p … ened=15555

Arch Linux

#1 2015-08-23 05:08:21

recently getting crashes and instability

#2 2015-08-23 05:15:23

Re: recently getting crashes and instability

#3 2015-08-24 00:26:48

Re: recently getting crashes and instability

#4 2015-08-24 00:31:02

Re: recently getting crashes and instability

#5 2015-08-24 01:47:55

Re: recently getting crashes and instability

#6 2015-08-24 03:46:35

Re: recently getting crashes and instability

#7 2015-08-24 11:16:59

Re: recently getting crashes and instability

#8 2015-08-24 11:21:06

Re: recently getting crashes and instability

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