Arch Linux

4nti7rust

Member

Registered: 2012-08-15

Posts: 4

Cannot find bluetooth device

Hello,

I have a very strange issue with my U24F Gigabyte laptop, the system is not able to find the internal bluetooth device.

Obviously, I have checked with windows 7, bluetooth device is recognize and work perfectly.

Here is what I have tried so far :

$ uname -a 
Linux antitrust 4.1.6-1-ARCH #1 SMP PREEMPT Mon Aug 17 08:52:28 CEST 2015 x86_64 GNU/Linux
$ yaourt -Q bluez
extra/bluez 5.33-1
$ yaourt -Q bluez-utils
extra/bluez-utils 5.33-1
$ yaourt -Q bluez-hid2hci
extra/bluez-hid2hci 5.33-1
# modprobe btusb
# systemctl start bluetooth
# rfkill list                 
0: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no
$ dmesg | grep -i blue             
[    9.632496] Bluetooth: Core ver 2.20
[    9.632512] Bluetooth: HCI device and connection manager initialized
[    9.632515] Bluetooth: HCI socket layer initialized
[    9.632517] Bluetooth: L2CAP socket layer initialized
[    9.632521] Bluetooth: SCO socket layer initialized
[    9.637050] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[    9.637054] Bluetooth: BNEP filters: protocol multicast
[    9.637060] Bluetooth: BNEP socket layer initialized
[  213.144227] Bluetooth: Generic Bluetooth SDIO driver ver 0.1

$ lspci                            
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 09)
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 09)
00:14.0 USB controller: Intel Corporation 8 Series USB xHCI HC (rev 04)
00:16.0 Communication controller: Intel Corporation 8 Series HECI #0 (rev 04)
00:1b.0 Audio device: Intel Corporation 8 Series HD Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 1 (rev e4)
00:1c.1 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 2 (rev e4)
00:1c.2 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 3 (rev e4)
00:1c.4 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 5 (rev e4)
00:1d.0 USB controller: Intel Corporation 8 Series USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation 8 Series LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 8 Series SATA Controller 1 [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 8 Series SMBus Controller (rev 04)
00:1f.6 Signal processing controller: Intel Corporation 8 Series Thermal (rev 04)
01:00.0 Network controller: Intel Corporation Wireless 7260 (rev 73)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 10)
04:00.0 3D controller: NVIDIA Corporation GK107M [GeForce GT 750M] (rev ff)

$ lsusb                       
Bus 003 Device 002: ID 8087:8000 Intel Corp. 
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 1bcf:2c11 Sunplus Innovation Technology Inc. 
Bus 001 Device 003: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 002: ID 046d:c051 Logitech, Inc. G3 (MX518) Optical Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
# lsusb -t                    
/:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
    |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/8p, 480M
/:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 5000M
/:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/9p, 480M
    |__ Port 1: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
    |__ Port 2: Dev 3, If 0, Class=Human Interface Device, Driver=usbhid, 12M
    |__ Port 2: Dev 3, If 1, Class=Human Interface Device, Driver=usbhid, 12M
    |__ Port 2: Dev 3, If 2, Class=Human Interface Device, Driver=usbhid, 12M
    |__ Port 5: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M
    |__ Port 5: Dev 4, If 1, Class=Video, Driver=uvcvideo, 480M

I tried to check that the last version of the driver was correctly loaded, but I could not figure how to do it.

$ ls /lib/firmware | grep 7260        
iwlwifi-7260-10.ucode
iwlwifi-7260-12.ucode
iwlwifi-7260-13.ucode
iwlwifi-7260-7.ucode
iwlwifi-7260-8.ucode
iwlwifi-7260-9.ucode

If I understand correctly, I have a dual wifi + bluetooth card (wifi is working correctly) named Intel Corporation Wireless 7260. But the bluetooth driver is not able to find it ...

Any idea ? Suggestion ?

EDIT :

# hwinfo --bluetooth
# hwinfo --netcard
22: PCI 100.0: 0282 WLAN controller                             
  [Created at pci.328]
  Unique ID: yWPJ.Y_Zpogv4zfC
  Parent ID: z8Q3.cvdWkl5IfeB
  SysFS ID: /devices/pci0000:00/0000:00:1c.0/0000:01:00.0
  SysFS BusID: 0000:01:00.0
  Hardware Class: network
  Model: "Intel WLAN controller"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x08b1 
  SubVendor: pci 0x8086 "Intel Corporation"
  SubDevice: pci 0x4062 
  Revision: 0x73
  Driver: "iwlwifi"
  Driver Modules: "iwlwifi"
  Device File: wlp1s0
  Features: WLAN
  Memory Range: 0xf7300000-0xf7301fff (rw,non-prefetchable)
  IRQ: 49 (65626 events)
  HW Address: ac:7b:a1:44:45:cb
  Link detected: yes
  WLAN channels: 1 2 3 4 5 6 7 8 9 10 11 12 13
  WLAN frequencies: 2.412 2.417 2.422 2.427 2.432 2.437 2.442 2.447 2.452 2.457 2.462 2.467 2.472
  WLAN encryption modes: WEP40 WEP104 TKIP CCMP
  WLAN authentication modes: open sharedkey wpa-psk wpa-eap
  Module Alias: "pci:v00008086d000008B1sv00008086sd00004062bc02sc80i00"
  Driver Info #0:
    Driver Status: iwlwifi is active
    Driver Activation Cmd: "modprobe iwlwifi"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #13 (PCI bridge)

23: PCI 300.0: 0200 Ethernet controller
  [Created at pci.328]
  Unique ID: UOJ9.5cKL0I1hy57
  Parent ID: hoOk.gZPWf1a6mAD
  SysFS ID: /devices/pci0000:00/0000:00:1c.2/0000:03:00.0
  SysFS BusID: 0000:03:00.0
  Hardware Class: network
  Model: "Realtek RTL8111/8168 PCI Express Gigabit Ethernet controller"
  Vendor: pci 0x10ec "Realtek Semiconductor Co., Ltd."
  Device: pci 0x8168 "RTL8111/8168 PCI Express Gigabit Ethernet controller"
  SubVendor: pci 0x1458 "Giga-byte Technology"
  SubDevice: pci 0x2452 
  Revision: 0x10
  Driver: "r8169"
  Driver Modules: "r8169"
  Device File: enp3s0
  I/O Ports: 0xd000-0xdfff (rw)
  Memory Range: 0xf7204000-0xf7204fff (rw,non-prefetchable)
  Memory Range: 0xf7200000-0xf7203fff (rw,non-prefetchable)
  IRQ: 48 (no events)
  HW Address: 94:de:80:af:cc:f5
  Link detected: no
  Module Alias: "pci:v000010ECd00008168sv00001458sd00002452bc02sc00i00"
  Driver Info #0:
    Driver Status: r8169 is active
    Driver Activation Cmd: "modprobe r8169"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #15 (PCI bridge)

Full dsmeg HERE

Last edited by 4nti7rust (2015-09-02 13:04:49)

Awebb

Member

Registered: 2010-05-06

Posts: 6,688

Re: Cannot find bluetooth device

"systemctl status" and relevant journalctl info for the bluetooth service?