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#1 2015-10-17 01:17:38

mypetbirdrules
Member
From: Columbus
Registered: 2015-10-04
Posts: 16

Problems With Turtle Beach Earforce PLa USB Headset

I was so happy to get Arch installed until I realized the sound wasn't working. My Turtle Beach Earforce PLa sometimes works on boot but most of the time it doesn't.

Running dmesg gives me this when I plug the headset in:

[ 1463.186093] usb 3-7: new full-speed USB device number 11 using xhci_hcd
[ 1463.360787] snd-usb-audio 3-7:1.0: cannot find the slot for index 0 (range 0-2), error: -16
[ 1463.360791] usb 3-7: cannot create card instance 0
[ 1463.360796] snd-usb-audio: probe of 3-7:1.0 failed with error -16
[ 1463.361369] input: Turtle Beach Turtle Beach PLa Headset as /devices/pci0000:00/0000:00:14.0/usb3/3-7/3-7:1.3/0003:10F5:0280.0009/input/input32
[ 1463.412725] hid-generic 0003:10F5:0280.0009: input,hidraw0: USB HID v1.00 Device [Turtle Beach Turtle Beach PLa Headset] on usb-0000:00:14.0-7/input3

Running lsmod gives me this:

Module                  Size  Used by
uas                    24576  0
usb_storage            61440  1 uas
fuse                   90112  3
cfg80211              466944  0
rfkill                 20480  1 cfg80211
intel_rapl             20480  0
iosf_mbi               16384  1 intel_rapl
x86_pkg_temp_thermal    16384  0
intel_powerclamp       16384  0
coretemp               16384  0
kvm_intel             163840  0
kvm                   446464  1 kvm_intel
crct10dif_pclmul       16384  0
crc32_pclmul           16384  0
crc32c_intel           24576  0
nls_iso8859_1          16384  1
nls_cp437              20480  1
vfat                   20480  1
fat                    65536  1 vfat
ghash_clmulni_intel    16384  0
snd_usb_audio         147456  0
snd_usbmidi_lib        28672  1 snd_usb_audio
snd_rawmidi            28672  1 snd_usbmidi_lib
snd_seq_device         16384  1 snd_rawmidi
aesni_intel           167936  0
aes_x86_64             20480  1 aesni_intel
lrw                    16384  1 aesni_intel
gf128mul               16384  1 lrw
mousedev               20480  0
glue_helper            16384  1 aesni_intel
snd_hda_codec_realtek    73728  1
snd_hda_codec_generic    69632  1 snd_hda_codec_realtek
nvidia               8622080  27
snd_hda_codec_hdmi     49152  2
iTCO_wdt               16384  0
iTCO_vendor_support    16384  1 iTCO_wdt
serio_raw              16384  0
ablk_helper            16384  1 aesni_intel
cryptd                 20480  3 ghash_clmulni_intel,aesni_intel,ablk_helper
snd_soc_rt5640        106496  0
pcspkr                 16384  0
psmouse               118784  0
evdev                  24576  12
input_leds             16384  0
snd_soc_rl6231         16384  1 snd_soc_rt5640
snd_hda_intel          32768  0
fan                    16384  0
mac_hid                16384  0
snd_soc_sst_acpi       16384  0
thermal                20480  0
battery                20480  0
i915                 1056768  3
snd_soc_core          159744  1 snd_soc_rt5640
snd_hda_codec         106496  4 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel
8250_dw                16384  0
dw_dmac                16384  0
dw_dmac_core           24576  1 dw_dmac
gpio_lynxpoint         16384  0
snd_compress           20480  1 snd_soc_core
snd_pcm_dmaengine      16384  1 snd_soc_core
ac97_bus               16384  1 snd_soc_core
snd_hda_core           49152  5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
snd_hwdep              16384  2 snd_usb_audio,snd_hda_codec
snd_pcm                86016  8 snd_soc_rt5640,snd_usb_audio,snd_soc_core,snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_pcm_dmaengine,snd_hda_core
snd_timer              28672  1 snd_pcm
i2c_hid                20480  0
i2c_designware_platform    16384  0
mei_me                 24576  0
i2c_designware_core    16384  1 i2c_designware_platform
snd                    65536  14 snd_hda_codec_realtek,snd_usb_audio,snd_soc_core,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_rawmidi,snd_hda_codec_generic,snd_usbmidi_lib,snd_hda_codec,snd_hda_intel,snd_seq_device,snd_compress
video                  32768  1 i915
acpi_pad               20480  0
mei                    77824  1 mei_me
spi_pxa2xx_platform    24576  0
tpm_infineon           20480  0
tpm_tis                20480  0
tpm                    32768  2 tpm_tis,tpm_infineon
e1000e                217088  0
ptp                    20480  1 e1000e
shpchp                 32768  0
button                 16384  1 i915
processor              32768  0
drm_kms_helper        102400  1 i915
drm                   286720  7 i915,drm_kms_helper,nvidia
intel_gtt              20480  1 i915
i2c_i801               20480  0
i2c_algo_bit           16384  1 i915
soundcore              16384  1 snd
lpc_ich                24576  0
pps_core               20480  1 ptp
sch_fq_codel           20480  2
ip_tables              28672  0
x_tables               28672  1 ip_tables
ext4                  507904  1
crc16                  16384  1 ext4
mbcache                20480  1 ext4
jbd2                   90112  1 ext4
hid_generic            16384  0
usbhid                 45056  0
hid                   114688  3 i2c_hid,hid_generic,usbhid
sr_mod                 24576  0
cdrom                  49152  1 sr_mod
sd_mod                 36864  4
atkbd                  24576  0
libps2                 16384  2 atkbd,psmouse
ahci                   36864  2
libahci                28672  1 ahci
libata                196608  2 ahci,libahci
xhci_pci               16384  0
ehci_pci               16384  0
xhci_hcd              155648  1 xhci_pci
scsi_mod              147456  5 uas,usb_storage,libata,sd_mod,sr_mod
ehci_hcd               69632  1 ehci_pci
usbcore               196608  9 uas,snd_usb_audio,usb_storage,snd_usbmidi_lib,ehci_hcd,ehci_pci,usbhid,xhci_hcd,xhci_pci
usb_common             16384  1 usbcore
i8042                  24576  1 libps2
serio                  20480  6 serio_raw,atkbd,i8042,psmouse
sdhci_acpi             16384  0
sdhci                  40960  1 sdhci_acpi
led_class              16384  2 sdhci,input_leds
mmc_core              110592  2 sdhci,sdhci_acpi

Running aplay -l gives me this:

**** List of PLAYBACK Hardware Devices ****
card 0: HDMI [HDA Intel HDMI], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: HDMI [HDA Intel HDMI], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: HDMI [HDA Intel HDMI], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: PCH [HDA Intel PCH], device 0: ALC1150 Analog [ALC1150 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: PCH [HDA Intel PCH], device 1: ALC1150 Digital [ALC1150 Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 2: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 2: NVidia [HDA NVidia], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 2: NVidia [HDA NVidia], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 2: NVidia [HDA NVidia], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Running cat /proc/asound/cards gives me this:

 0 [HDMI           ]: HDA-Intel - HDA Intel HDMI
                      HDA Intel HDMI at 0xf7834000 irq 35
 1 [PCH            ]: HDA-Intel - HDA Intel PCH
                      HDA Intel PCH at 0xf7830000 irq 34
 2 [NVidia         ]: HDA-Intel - HDA NVidia
                      HDA NVidia at 0xf7080000 irq 17

Any help would be greatly appreciated.

Last edited by mypetbirdrules (2015-10-17 01:17:53)

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