acpi_call: Cannot get handle: Error: AE_NOT_FOUND

mr_awd · 2015-10-20 19:41:41

Hi guys,

It's my first post in arch linux community, and I'm writing because since 4 days when I've installed systemd 227 update my laptop randomly hangs on boot time with message from subject.
As I said, this is happening randomly... some time laptop boots into graphical environment and some time it's not. When this happen, I switch to tty3 and reboot properly my laptop a few time till it ends into graphical environment.
I mentioned that this problem started just after updating systemd package but I'm not sure if this is the source of problem.
Maybe worth to mention that message is diplayed just after TLP package is started. However, uninstalling TLP package doesn't seems to make any difference.

My laptop is HP elitebook 8470p with i7 processor and crucial 512 Gb SSD drive.
I don't know where to start to look into and hope someone of you will be able to help with this.

Here is complete dmesg -> http://pastebin.com/zxtLRJJ4

I will provide any additionnal information if asked.

Thanks in advance

mr_awd · 2015-10-21 06:27:55

Hi,

additionnal information that could help - here is what I found in journalctl -b

oct 21 02:49:06 razor NetworkManager[435]: <info> keyfile: new connection /etc/NetworkManager/system-connections/WIFI-GUEST (6066a6d9-bd0b-4cfd-a308-408a535d
oct 21 02:49:06 razor NetworkManager[435]: <info> keyfile: new connection /etc/NetworkManager/system-connections/Wired connection 1 (1d9ec563-24e1-4724-a5c2-
oct 21 02:49:06 razor dhcpcd-run-hooks[590]: wlo1: failed to start wpa_supplicant
oct 21 02:49:06 razor dhcpcd-run-hooks[591]: wlo1: Successfully initialized wpa_supplicant
Line 1182: unknown EAP method 'SIM'
You may need to add support for this EAP method during wpa_supplicant
build time configuration.
See README for more information.
Line 1182: failed to parse eap 'SIM'.
Line 1185: failed to parse network block.
Line 1192: unknown EAP method 'PSK'
You may need to add support for this EAP method during wpa_supplicant
build time configuration.
See README for more information.
Line 1192: failed to parse eap 'PSK'.
Line 1196: failed to parse network block.
Line 1228: unknown EAP method 'IKEV2'
You may need to add support for this EAP method during wpa_supplicant
build time configuration.
See README for more information.
Line 1228: failed to parse eap 'IKEV2'.
Line 1231: failed to parse network block.
Failed to read or parse configuration '/etc/wpa_supplicant/wpa_supplicant.conf'.
oct 21 02:49:06 razor polkitd[561]: Loading rules from directory /etc/polkit-1/rules.d
oct 21 02:49:06 razor polkitd[561]: Loading rules from directory /usr/share/polkit-1/rules.d

***************

oct 21 02:49:06 razor systemd[1]: Started Dynamic Kernel Modules System.
oct 21 02:49:06 razor systemd[1]: Reached target Multi-User System.
oct 21 02:49:06 razor systemd[1]: Started TLP system startup/shutdown.
oct 21 02:49:06 razor systemd[1]: Reached target Graphical Interface.
oct 21 02:49:06 razor systemd[1]: Startup finished in 2.770s (kernel) + 1.888s (userspace) = 7.006s.
oct 21 02:49:06 razor kernel: vboxpci: IOMMU not found (not registered)
oct 21 02:49:06 razor kernel: IPv6: ADDRCONF(NETDEV_UP): enp0s25: link is not ready
oct 21 02:49:06 razor kernel: iwlwifi 0000:25:00.0: L1 Enabled - LTR Disabled
oct 21 02:49:06 razor dhcpcd[454]: enp0s25: waiting for carrier
oct 21 02:49:06 razor kernel: iwlwifi 0000:25:00.0: Radio type=0x1-0x2-0x0
oct 21 02:49:06 razor gnome-session[779]: gnome-session-binary[779]: WARNING: Could not parse desktop file orca-autostart.desktop or it references a not found
oct 21 02:49:06 razor gnome-session-binary[779]: WARNING: Could not parse desktop file orca-autostart.desktop or it references a not found TryExec binary
oct 21 02:49:06 razor tlp[890]: Loading kernel modules...done.
oct 21 02:49:06 razor gnome-session[779]: (gnome-shell:910): mutter-ERROR **: could not find drm kms device
oct 21 02:49:06 razor kernel: traps: gnome-shell[910] trap int3 ip:7efc2c71664b sp:7fff9015cee0 error:0
oct 21 02:49:06 razor gnome-session[779]: gnome-session-binary[779]: WARNING: Application 'gnome-shell-wayland.desktop' killed by signal 5
oct 21 02:49:06 razor gnome-session-binary[779]: WARNING: Application 'gnome-shell-wayland.desktop' killed by signal 5
oct 21 02:49:06 razor kernel: [drm] fb mappable at 0xC0475000
oct 21 02:49:06 razor kernel: [drm] vram apper at 0xC0000000
oct 21 02:49:06 razor kernel: [drm] size 5787648
oct 21 02:49:06 razor kernel: [drm] fb depth is 24
oct 21 02:49:06 razor kernel: [drm] pitch is 6400
oct 21 02:49:06 razor kernel: fbcon: radeondrmfb (fb0) is primary device
oct 21 02:49:06 razor gnome-session-binary[779]: Unrecoverable failure in required component gnome-shell-wayland.desktop
oct 21 02:49:06 razor dbus-daemon[872]: Activating service name='ca.desrt.dconf'
oct 21 02:49:06 razor dbus-daemon[872]: Successfully activated service 'ca.desrt.dconf'
oct 21 02:49:06 razor systemd-coredump[939]: Process 910 (gnome-shell) of user 120 dumped core.
oct 21 02:49:06 razor colord[472]: /usr/lib/colord/colord-sane: error while loading shared libraries: libsane.so.1: cannot open shared object file: No such fi
oct 21 02:49:06 razor mtp-probe[949]: checking bus 1, device 3: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.3"
oct 21 02:49:06 razor mtp-probe[949]: bus: 1, device: 3 was not an MTP device
oct 21 02:49:06 razor colord[472]: /usr/lib/colord/colord-sane: error while loading shared libraries: libsane.so.1: cannot open shared object file: No such fi
oct 21 02:49:06 razor dhcpcd[454]: wlo1: waiting for carrier
oct 21 02:49:06 razor dhcpcd[454]: wlo1: carrier acquired
oct 21 02:49:06 razor NetworkManager[435]: <info> (wlo1): using nl80211 for WiFi device control
oct 21 02:49:06 razor NetworkManager[435]: <info> (wlo1): driver supports Access Point (AP) mode
oct 21 02:49:06 razor NetworkManager[435]: <info> (wlo1): new 802.11 WiFi device (carrier: UNKNOWN, driver: 'iwlwifi', ifindex: 2)
oct 21 02:49:06 razor NetworkManager[435]: <info> (wlo1): device state change: unmanaged -> unavailable (reason 'managed') [10 20 2]
oct 21 02:49:06 razor dbus[416]: [system] Activating via systemd: service name='fi.w1.wpa_supplicant1' unit='wpa_supplicant.service'
oct 21 02:49:06 razor systemd[1]: Starting WPA supplicant...
oct 21 02:49:06 razor NetworkManager[435]: <info> use BlueZ version 5
oct 21 02:49:06 razor dhcpcd[454]: DUID 00:01:00:01:1d:50:3b:13:8c:70:5a:b6:11:dc
oct 21 02:49:06 razor dhcpcd[454]: wlo1: IAID 5a:b6:11:dc
oct 21 02:49:06 razor dhcpcd[454]: wlo1: carrier lost
oct 21 02:49:06 razor dbus[416]: [system] Successfully activated service 'fi.w1.wpa_supplicant1'
oct 21 02:49:06 razor systemd[1]: Started WPA supplicant.

************

oct 21 02:49:07 razor systemd[1]: systemd-backlight@backlight:acpi_video0.service: Main process exited, code=exited, status=1/FAILURE
oct 21 02:49:07 razor systemd[1]: Failed to start Load/Save Screen Backlight Brightness of backlight:acpi_video0.
oct 21 02:49:07 razor systemd[1]: systemd-backlight@backlight:acpi_video0.service: Unit entered failed state.
oct 21 02:49:07 razor systemd[1]: systemd-backlight@backlight:acpi_video0.service: Failed with result 'exit-code'.
oct 21 02:49:07 razor systemd[732]: Received SIGRTMIN+24 from PID 1001 (kill).
oct 21 02:49:07 razor systemd[743]: pam_unix(systemd-user:session): session closed for user gdm
oct 21 02:49:07 razor systemd[1]: Stopped User Manager for UID 120.
oct 21 02:49:07 razor systemd[1]: Reached target Sound Card.
oct 21 02:49:07 razor systemd[1]: Removed slice user-120.slice.
oct 21 02:49:07 razor kernel: input: HDA ATI HDMI HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1/input22
oct 21 02:49:07 razor systemd[1]: Starting Load/Save Screen Backlight Brightness of backlight:radeon_bl0...
oct 21 02:49:07 razor tlp[890]: Applying power save settings...done.
oct 21 02:49:07 razor systemd[1]: Started Load/Save Screen Backlight Brightness of backlight:radeon_bl0.
oct 21 02:49:07 razor colord[472]: /usr/lib/colord/colord-sane: error while loading shared libraries: libsane.so.1: cannot open shared object file: No such fi
oct 21 02:49:07 razor colord[472]: /usr/lib/colord/colord-sane: error while loading shared libraries: libsane.so.1: cannot open shared object file: No such fi
oct 21 02:49:07 razor kernel: media: Linux media interface: v0.10
oct 21 02:49:07 razor kernel: Linux video capture interface: v2.00
oct 21 02:49:07 razor systemd[1]: Created slice user-120.slice.
oct 21 02:49:07 razor kernel: acpi_call: Cannot get handle: Error: AE_NOT_FOUND
oct 21 02:49:07 razor systemd[1]: Starting User Manager for UID 120...
oct 21 02:49:07 razor systemd-logind[413]: New session c2 of user gdm.
oct 21 02:49:07 razor systemd[1]: Started Session c2 of user gdm.
oct 21 02:49:07 razor systemd[1065]: pam_unix(systemd-user:session): session opened for user gdm by (uid=0)
oct 21 02:49:07 razor systemd[1065]: Reached target Timers.
oct 21 02:49:07 razor systemd[1065]: Reached target Paths.
oct 21 02:49:07 razor kernel: acpi_call: Cannot get handle: Error: AE_NOT_FOUND
oct 21 02:49:07 razor systemd[1065]: Listening on Sound System.
oct 21 02:49:07 razor systemd[1065]: Starting Set Environment DBUS_SESSION_BUS_ADDRESS...
oct 21 02:49:07 razor tlp[890]: Setting battery charge thresholds...done.
oct 21 02:49:07 razor systemd[1065]: Started Set Environment DBUS_SESSION_BUS_ADDRESS.
oct 21 02:49:07 razor systemd[1065]: Listening on D-Bus User Message Bus Socket.
oct 21 02:49:07 razor systemd[1065]: Reached target Sockets.
oct 21 02:49:07 razor systemd[1065]: Reached target Basic System.
oct 21 02:49:07 razor systemd[1065]: Reached target Default.
oct 21 02:49:07 razor systemd[1065]: Startup finished in 15ms.
oct 21 02:49:07 razor systemd[1]: Started User Manager for UID 120.

jasonwryan · 2015-10-21 06:29:18

Please use code tags when pasting to the boards: https://wiki.archlinux.org/index.php/Fo … s_and_code

Arch Linux

#1 2015-10-20 19:41:41

acpi_call: Cannot get handle: Error: AE_NOT_FOUND

#2 2015-10-21 06:27:55

Re: acpi_call: Cannot get handle: Error: AE_NOT_FOUND

#3 2015-10-21 06:29:18

Re: acpi_call: Cannot get handle: Error: AE_NOT_FOUND

Board footer