[SOLVED] Unable to detect PCIe M.2 NVMe SSD - Dell XPS 13 (2016)

superfly0 · 2015-11-02 22:27:21

After booting from USB to install Arch I cannot see the PCIe M.2 NVMe SSD drive.

The drive is visible in BIOS screen (UEFI: PM951 NVMe SAMSUNG) and boot menu but not visible when I boot into Arch.

Any suggestions on how I could proceed?

Last edited by superfly0 (2015-11-03 01:07:07)

Slithery · 2015-11-02 22:42:43

How are you looking for it? it should appear as /dev/nvmeXn1.

Can you post the output of lsblk please. Also grepping dmesg for nvm might throw up some more information.

dockland · 2015-11-02 22:47:21

superfly0 wrote:

After booting from USB to install Arch I cannot see the PCIe M.2 NVMe SSD drive.
The drive is visible in BIOS screen (UEFI: PM951 NVMe SAMSUNG) and boot menu but not visible when I boot into Arch.
Any suggestions on how I could proceed?

Do you dual boot? What motherboard is it?

superfly0 · 2015-11-02 23:09:29

# lsblk

NAME        MAJ:MIN RM   SIZE RO TYPE MOUNTPOINT
sda           8:0    1  1000M  0 disk 
├─sda1        8:1    1   659M  0 part /run/archiso/bootmnt
└─sda2        8:2    1    31M  0 part 
loop0         7:0    0 286.8M  1 loop /run/archiso/sfs/airootfs
mmcblk0     179:0    0   7.4G  0 disk 
└─mmcblk0p1 179:1    0   7.4G  0 part /root/t

# dmesg | grep -i nvm  
shows no result

So far have not bothered to boot into Windows. Ideally I would like to get rid of Windows 10 and run just Arch.

graysky · 2015-11-02 23:11:28

Hmmm... anything from:

dmesg | grep -i samsung

or

dmesg | grep -i 'error\|warn\|exception'

superfly0 · 2015-11-02 23:25:11

Nothing for samsung.

Some exception and warning but unrelated I guess.

dmesg output: http://pastebin.com/1kyPCL5a

graysky · 2015-11-02 23:28:22

I have no experience with this hardware... is it possible the BIOS can hide hardware from the OS? Try building the 4.3.0 kernel? Grasping at straws here.

Last edited by graysky (2015-11-03 00:01:39)

Slithery · 2015-11-02 23:49:58

graysky wrote:

Try building the 4.3.0 kernel?

Shouldn't be an issue. NVMe support has been in the kernel since 3.1.
I know that a lot of motherboards don't support it yet, but given that the drive shows up in the OP's BIOS I'm assuming that the motherboard is compatible.

graysky · 2015-11-03 00:01:44

Is there a module needed in order to detect and use this device?

superfly0 · 2015-11-03 01:06:33

Solved it. Disabling "SATA Operations" in BIOS fixed it.
In BIOS (F2)

System Configuration --> SATA Operation

change "RAID On" to "Disabled"
(Disable =The SATA controllers are hidden).

I don't understand the reason. Hopefully someone can explain this.
Thanks for the help.

Poohblah · 2016-05-09 21:25:00

For anybody else who comes across this thread trying to solve Dell NVMe SSD issues as I did, I just wanted to add that I was able to solve the issue by switching the SATA Operation from "RAID" to "AHCI" in the BIOS. I did not want to disable the SATA bus altogether, as I have a couple non-RAIDed SATA drives plugged in.

I should also note this was on an Optiplex 7040 desktop tower, and also that I only ran into this issue when using UEFI boot mode. I did not have any issues with the BIOS in "Legacy boot" configuration.

steevel · 2017-02-25 14:28:13

Poohblah wrote:

For anybody else who comes across this thread trying to solve Dell NVMe SSD issues as I did, I just wanted to add that I was able to solve the issue by switching the SATA Operation from "RAID" to "AHCI" in the BIOS. I did not want to disable the SATA bus altogether, as I have a couple non-RAIDed SATA drives plugged in.
I should also note this was on an Optiplex 7040 desktop tower, and also that I only ran into this issue when using UEFI boot mode. I did not have any issues with the BIOS in "Legacy boot" configuration.

I can confirm that this works. I have a Dell XPS 15 (9560) with a 1TB NVMe SSD.

dkxls · 2017-06-28 10:32:15

I was struggling with the exact same problem and setting SATA to AHCI fixed the problem.

Here also the Dell support article on this topic:
https://www.dell.com/support/article/au … -m2-drives

leonardo.ruspini · 2017-11-14 12:26:26

Thanks a lot. This fix my problem

fsckd · 2017-11-14 14:09:23

Welcome to the forums leonardo.ruspini, I am glad the solution worked for you. Please take a moment to read our code of conduct, particularly the sections Old threads/"necro-bumping" and No power-posting/empty posts. Thank you.

Closing to prevent further bumps as this is a solved thread.

Arch Linux

#1 2015-11-02 22:27:21

[SOLVED] Unable to detect PCIe M.2 NVMe SSD - Dell XPS 13 (2016)

#2 2015-11-02 22:42:43

Re: [SOLVED] Unable to detect PCIe M.2 NVMe SSD - Dell XPS 13 (2016)

#3 2015-11-02 22:47:21

Re: [SOLVED] Unable to detect PCIe M.2 NVMe SSD - Dell XPS 13 (2016)

#4 2015-11-02 23:09:29

Re: [SOLVED] Unable to detect PCIe M.2 NVMe SSD - Dell XPS 13 (2016)

#5 2015-11-02 23:11:28

Re: [SOLVED] Unable to detect PCIe M.2 NVMe SSD - Dell XPS 13 (2016)

#6 2015-11-02 23:25:11

Re: [SOLVED] Unable to detect PCIe M.2 NVMe SSD - Dell XPS 13 (2016)

#7 2015-11-02 23:28:22

Re: [SOLVED] Unable to detect PCIe M.2 NVMe SSD - Dell XPS 13 (2016)

#8 2015-11-02 23:49:58

Re: [SOLVED] Unable to detect PCIe M.2 NVMe SSD - Dell XPS 13 (2016)

#9 2015-11-03 00:01:44

Re: [SOLVED] Unable to detect PCIe M.2 NVMe SSD - Dell XPS 13 (2016)

#10 2015-11-03 01:06:33

Re: [SOLVED] Unable to detect PCIe M.2 NVMe SSD - Dell XPS 13 (2016)

#11 2016-05-09 21:25:00

Re: [SOLVED] Unable to detect PCIe M.2 NVMe SSD - Dell XPS 13 (2016)

#12 2017-02-25 14:28:13

Re: [SOLVED] Unable to detect PCIe M.2 NVMe SSD - Dell XPS 13 (2016)

#13 2017-06-28 10:32:15

Re: [SOLVED] Unable to detect PCIe M.2 NVMe SSD - Dell XPS 13 (2016)

#14 2017-11-14 12:26:26

Re: [SOLVED] Unable to detect PCIe M.2 NVMe SSD - Dell XPS 13 (2016)

#15 2017-11-14 14:09:23

Re: [SOLVED] Unable to detect PCIe M.2 NVMe SSD - Dell XPS 13 (2016)

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