[SOLVED] Realtek RT3290 - USB Ethernet problem

betseg · 2016-01-10 14:44:14

Last month my laptop started to not detect the wireless device (in Live systems too, not Arch specific), so I started to use USB Ethernet. But it started not to work too, but I don't know why. There are somethings you may want to see. (I run the commands and pushed to my phone using adb.)

$sudo lshw -C network
*-network DISABLED
       description: Ethernet interface
       product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:08:00.0
       logical name: eno1
       version: 05
       serial: 84:34:97:79:9a:7c
       size: 10Mbit/s
       capacity: 100Mbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half latency=0 link=no multicast=yes port=MII speed=10Mbit/s
       resources: irq:31 ioport:3000(size=256) memory:d3404000-d3404fff memory:d3400000-d3403fff
  *-network DISABLED
       description: Ethernet interface
       physical id: 1
       logical name: enp0s26u1u2
       serial: 02:0e:0d:01:30:39
       capabilities: ethernet physical
       configuration: broadcast=yes driver=rndis_host driverversion=22-Aug-2005 firmware=RNDIS device link=no multicast=yes

$uname -a
Linux arda-laptop 4.3.3-2-ARCH #1 SMP PREEMPT Wed Dec 23 20:09:18 CET 2015 x86_64 GNU/Linux
$cat /proc/cmdline 
initrd=\intel-ucode.img initrd=\initramfs-linux.img root=/dev/sdb2 rw quiet resume=/dev/sda1
$lspci
00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor PCI Express Root Port (rev 09)
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4)
00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4)
00:1c.2 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 (rev c4)
00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation HM77 Express Chipset LPC Controller (rev 04)
00:1f.2 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller [RAID mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04)
01:00.0 3D controller: NVIDIA Corporation GF117M [GeForce 610M/710M/810M/820M / GT 620M/625M/630M/720M] (rev a1)
08:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 05)
09:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5229 PCI Express Card Reader (rev 01)
$lsusb
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 04e8:6864 Samsung Electronics Co., Ltd GT-I9070 (network tethering, USB debugging enabled)
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 04f2:b35f Chicony Electronics Co., Ltd 
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
$ifconfig
lo: flags=73<UP,LOOPBACK,RUNNING>  mtu 65536
        inet 127.0.0.1  netmask 255.0.0.0
        inet6 ::1  prefixlen 128  scopeid 0x10<host>
        loop  txqueuelen 0  (Local Loopback)
        RX packets 0  bytes 0 (0.0 B)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 0  bytes 0 (0.0 B)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

Last edited by betseg (2016-01-10 21:56:16)

paulkerry · 2016-01-10 20:25:17

As you have tried other operating systems, have you checked your BIOS settings to make sure nothing is disabled (you may have to reset to BIOS defaults if settings aren't available)?

One thing I did notice from your output posts was "root=/dev/sdb2"..."resume=/dev/sda1" - just a sanity check as this would indicate you have two hard disks in your laptop: root and resume would usually be on the same hard disk.

How are you starting/controlling the networking?

betseg · 2016-01-10 20:45:15

Yes, I tried resetting the BIOS settings. Nothing changed. Also, yes you are right, my PC has two hard disks (Actually an HDD and an SSD but whatever.).

But after I wrote those sentences, I remembered I was using a DE and removed it. I used dhcpcd to connect to the internet. USB Ethernet works now, but wireless still doesn't.

Last edited by betseg (2016-01-10 20:47:48)

Head_on_a_Stick · 2016-01-10 20:48:31

Can we see the output of:

dmesg|egrep 'wl|firmw|dhc'

Can you rule out hardware failure?

Live ISO images are good for checking that.

betseg · 2016-01-10 21:10:42

My laptop's keyboard is connected to the Wireless device. When the device is powered, the f12 key turns white. When bluetooth isn't on but wifi is, it turns orange. I couldn't make Bluetooth work (or at least properly), so it's been orange for almost 2 years. But last month, it suddenly turned white but there was no wifi or bt.

Live Arch, dmesg|egrep 'wl|firmw|dhc'

[    0.000000] DMI: Hewlett-Packard HP Pavillion Sleekbook 15 PC/18FD, BIOS F.00 08/10/2012

and wl in Hewlett is highlighted, same with installed Arch.

Last edited by betseg (2016-01-10 21:11:56)

paulkerry · 2016-01-10 21:24:19

Have you got the latest BIOS version installed (edit: i.e. do you know if "BIOS F.00 08/10/2012" is the newest version?

Last edited by paulkerry (2016-01-10 21:25:53)

betseg · 2016-01-10 21:34:07

There is version "F.1C" released in August 2015, but there is only an exe. How can I update my BIOS using an exe?

Head_on_a_Stick · 2016-01-10 21:39:08

betseg wrote:

How can I update my BIOS using an exe?

http://www.freedos.org/

I would attempt to conclusively rule out hardware failure before trying a firmware update though.

paulkerry · 2016-01-10 21:40:17

You probably want to create some kind of bootable usb device to do it, although I'm not sure for your particular model - sometimes you have to run the download from HP on a Windows machine which can then create a usb device. I don't know if wine can do it?

paulkerry · 2016-01-10 21:42:39

Head_on_a_Stick wrote:

I would attempt to conclusively rule out hardware failure before trying a firmware update though.

That's good advice - have you tried powering down, removing the relevant laptop cover, reseating the wifi card and then powering back up?

betseg · 2016-01-10 21:46:36

Actually I am sure this is a hardware failure because the laptop is old and I dropped it several times. I posted the topic just for the USB ethernet thing. As it is solved, should I mark the post as Solved?

Last edited by betseg (2016-01-10 21:47:05)

paulkerry · 2016-01-10 21:49:39

Yes - just prepend "[SOLVED]" to your first post.

Arch Linux

#1 2016-01-10 14:44:14

[SOLVED] Realtek RT3290 - USB Ethernet problem

#2 2016-01-10 20:25:17

Re: [SOLVED] Realtek RT3290 - USB Ethernet problem

#3 2016-01-10 20:45:15

Re: [SOLVED] Realtek RT3290 - USB Ethernet problem

#4 2016-01-10 20:48:31

Re: [SOLVED] Realtek RT3290 - USB Ethernet problem

#5 2016-01-10 21:10:42

Re: [SOLVED] Realtek RT3290 - USB Ethernet problem

#6 2016-01-10 21:24:19

Re: [SOLVED] Realtek RT3290 - USB Ethernet problem

#7 2016-01-10 21:34:07

Re: [SOLVED] Realtek RT3290 - USB Ethernet problem

#8 2016-01-10 21:39:08

Re: [SOLVED] Realtek RT3290 - USB Ethernet problem

#9 2016-01-10 21:40:17

Re: [SOLVED] Realtek RT3290 - USB Ethernet problem

#10 2016-01-10 21:42:39

Re: [SOLVED] Realtek RT3290 - USB Ethernet problem

#11 2016-01-10 21:46:36

Re: [SOLVED] Realtek RT3290 - USB Ethernet problem

#12 2016-01-10 21:49:39

Re: [SOLVED] Realtek RT3290 - USB Ethernet problem

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