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#1 2016-01-13 19:19:57

Degru
Member
Registered: 2013-10-03
Posts: 41

[SOLVED] Libreoffice Writer makes Gnome 3 freeze on startup

Setup:

CPU: Intel Core i3 3227u
GPU: Intel HD Graphics 4000
    Config: enable UXA acceleration
DE: Gnome 3, default configuration
Libreoffice package: libreoffice-fresh
Java package: jdk from AUR

Whenever I start Libreoffice Writer, it makes Gnome 3 freeze for a second or two once the main window opens, and before the contents of the window render. I can still move the mouse cursor, but Gnome 3 itself is completely frozen. This only happens with Writer. Calc, Impress, and other programs work just fine. Playing around with the graphics acceleration/OpenGL/anti-aliasing settings in Writer doesn't change anything. Only graphics-related thing I've changed system-wide is to switch to UXA acceleration in the xorg options to fix a Chrome display problem. Switching back to the default SNA acceleration does not fix the issue.  It's the first time I've encountered this, and I haven't found anything about it when searching around.

It's definitely not a massive issue, but it's rather annoying, since I like to do things really quickly, and having a delay like this every time I start Writer breaks my flow.

What is the issue, and how do I fix it?

SOLVED: Libreoffice 5.1 update fixes it.

Last edited by Degru (2016-02-12 19:51:10)

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#2 2016-01-13 19:52:58

paulkerry
Member
From: Sheffield, UK
Registered: 2014-10-02
Posts: 611

Re: [SOLVED] Libreoffice Writer makes Gnome 3 freeze on startup

Does #3 on https://bbs.archlinux.org/viewtopic.php?id=207374 help you out at all?

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#3 2016-01-13 20:02:42

Degru
Member
Registered: 2013-10-03
Posts: 41

Re: [SOLVED] Libreoffice Writer makes Gnome 3 freeze on startup

paulkerry wrote:

Nope. No custom settings, and gtk2 is installed already.I basically set this computer up by installing the "xorg", "base-devel" and "gnome" groups, and enabling the NetworkManager and gdm services. After that I installed all the desktop programs I needed and that's pretty much it. It's about as default as you can get for a Gnome desktop in Arch, if you don't count the switch to UXA (which doesn't seem to affect this anyways).

Last edited by Degru (2016-01-13 20:06:30)

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#4 2016-01-13 20:15:45

paulkerry
Member
From: Sheffield, UK
Registered: 2014-10-02
Posts: 611

Re: [SOLVED] Libreoffice Writer makes Gnome 3 freeze on startup

OK - does doing this from a terminal make any difference?

export SAL_USE_VCLPLUGIN=gtk && libreoffice

If that works, you can edit /etc/profile.d/libreoffice-fresh.{c/sh}

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#5 2016-01-13 20:22:22

Degru
Member
Registered: 2013-10-03
Posts: 41

Re: [SOLVED] Libreoffice Writer makes Gnome 3 freeze on startup

Nope, no change.

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#6 2016-01-13 20:33:07

paulkerry
Member
From: Sheffield, UK
Registered: 2014-10-02
Posts: 611

Re: [SOLVED] Libreoffice Writer makes Gnome 3 freeze on startup

Have you tried moving your profile (~/.config/libreoffice) temporarily out of the way? It will get recreated the next time you run libreoffice.

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#7 2016-01-13 21:32:13

Degru
Member
Registered: 2013-10-03
Posts: 41

Re: [SOLVED] Libreoffice Writer makes Gnome 3 freeze on startup

Yep. Still doesn't fix it.

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#8 2016-01-14 22:02:19

paulkerry
Member
From: Sheffield, UK
Registered: 2014-10-02
Posts: 611

Re: [SOLVED] Libreoffice Writer makes Gnome 3 freeze on startup

After all of that, it might be your graphics hardware that is causing the issue?
Do you have intel microcode (intel-ucode) installed and running correctly? https://wiki.archlinux.org/index.php/Microcode
Also do you have the latest bios installed on your system?

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#9 2016-01-14 22:45:56

Degru
Member
Registered: 2013-10-03
Posts: 41

Re: [SOLVED] Libreoffice Writer makes Gnome 3 freeze on startup

Latest BIOS, installing intel-ucode doesn't fix it (although there was a microcode update when I rebooted). It's odd, since this worked perfectly fine last time I installed Arch.

One other thing I found was that opening the styles menu also causes Libreoffice to freeze, for an even longer period of time. Perhaps the initial freeze happens as it is rendering the first entry in the Styles menu, and fully opening the menu causes it to freeze even longer.

EDIT: I've also discovered that clicking on the default (English US) language for both Interface and All Text after starting seems to fix the styles menu problem, but I can't seem to get it to persist on restart. I ended up just installing libreoffice-still which seems to fix the issue, but it would be nice to get Fresh to work.

Last edited by Degru (2016-01-14 23:10:21)

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#10 2016-01-17 19:33:09

ooo
Member
Registered: 2013-04-10
Posts: 1,638

Re: [SOLVED] Libreoffice Writer makes Gnome 3 freeze on startup

Just here to say I have the same issue on gnome3 and intel sandybridge gfx.

I'm also quite sure this only started happening quite recently (say during last three months or so).
Have you tried if downgrading libreoffice to previous versions would fix the issue?

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#11 2016-01-17 20:01:06

Degru
Member
Registered: 2013-10-03
Posts: 41

Re: [SOLVED] Libreoffice Writer makes Gnome 3 freeze on startup

Installing libreoffice-still (the old long term support version of LO) seems to make it work again. Would be nice if it worked with the latest version.

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#12 2016-02-12 18:53:39

ooo
Member
Registered: 2013-04-10
Posts: 1,638

Re: [SOLVED] Libreoffice Writer makes Gnome 3 freeze on startup

It seems like this issue is fixed in latest libreoffice-fresh 5.1 update

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#13 2016-02-12 19:50:36

Degru
Member
Registered: 2013-10-03
Posts: 41

Re: [SOLVED] Libreoffice Writer makes Gnome 3 freeze on startup

Good to know. Re-installing fresh now.

Last edited by Degru (2016-02-12 19:51:27)

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#14 2016-02-12 20:51:42

elkoraco
Member
Registered: 2013-02-18
Posts: 140

Re: [SOLVED] Libreoffice Writer makes Gnome 3 freeze on startup

Fixed in LO Fresh, thank fsck

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