Steam hangs on "Installing breakpad exception handler..."

oldmanmike · 2014-02-16 21:58:23

For a while now whenever I run "steam", I get the following:

Running Steam on arch rolling 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(0_client)

It then hangs there indefinitely. For the record, it always says "appid(steam)/version(0_client)", never "appid(steam)/version($x_client)", where $x is some natural number greater than 0.

I seem to get this regardless of how I launch steam. I've tried disabling STEAM_RUNTIME, I've tried seeing what strace would turn up (if you want me to post the output of "strace steam", I can), and I've also tried deleting the cache and even completely wiping steam off my machine and re-installing it fresh. Nothing seems to work. I'm pretty sure I've installed all the lib32 packages required - in fact, I don't think Steam is even reaching the point where it checks those dependencies. I'm really not sure where to go from here as Steam is not officially supported on Arch, the documentation is sparse, and yet I've gotten Steam to work on my machine about a year ago under an earlier version of my current setup.

Any thoughts?

locojoe · 2014-02-16 23:31:43

Well, usually this happens when a lib is missing. Have you checked the output of

ldd ~/.steam/bin/steam

If there aren't any missing dependencies it might be worth a shot (re-)moving the .steam directory in your home folder, then reinstalling (may not be needed).

oldmanmike · 2014-02-17 00:02:24

Not sure what I'm looking for, it appears like it has all its dependencies.

$ ldd ~/.steam/bin/steam
linux-gate.so.1 (0xf77a5000)
libX11.so.6 => /usr/lib32/libX11.so.6 (0xf7635000)
librt.so.1 => /usr/lib32/librt.so.1 (0xf762c000)
libm.so.6 => /usr/lib32/libm.so.6 (0xf75e6000)
libdl.so.2 => /usr/lib32/libdl.so.2 (0xf75e1000)
libstdc++.so.6 => /usr/lib32/libstdc++.so.6 (0xf74f7000)
libpthread.so.0 => /usr/lib32/libpthread.so.0 (0xf74db000)
libc.so.6 => /usr/lib32/libc.so.6 (0xf732e000)
libxcb.so.1 => /usr/lib32/libxcb.so.1 (0xf730b000)
/lib/ld-linux.so.2 (0xf77a6000)
libgcc_s.so.1 => /usr/lib32/libgcc_s.so.1 (0xf72f1000)
libXau.so.6 => /usr/lib32/libXau.so.6 (0xf72ec000)
libXdmcp.so.6 => /usr/lib32/libXdmcp.so.6 (0xf72e5000)

I tried completely removing steam from my system. When I re-installed it and launched it again, it gave me the license agreement and then got hung up on the same "appid(steam)/version(0_client)" as before.

samos123 · 2015-02-28 14:58:54

Did anybody solve the problem? I'm having exactly the same problem.

morphizer · 2015-03-03 09:23:00

samos123 wrote:

Did anybody solve the problem? I'm having exactly the same problem.

Problem for me was with incorrect graphics drivers installed. I came back to arch after a bit of hiatus and the drivers for my card are in multilib/lib32-nvidia-340xx-libgl but i had the latest drivers installed instead (multilib/lib32-nvidia-libgl). Installing the right drivers fixed it. Hope this helps.

konig12 · 2015-05-01 01:08:01

For anyone else that finds this and still can't get it working (like me), you may also need to install lib32-nvidia-340xx-utils and lib32-nvidia-340xx-libgl. Those were not installed for me by default when I switched to the 340xx drivers. I also installed the 340xx versions of the opencl packages, but I doubt that had to do with steam working again. Hope that helps!

ickognito · 2016-02-05 22:01:58

In my case, following
https://wiki.archlinux.org/index.php/Bu … l.2FNVIDIA
did the trick.

Especially the following part:

For 32-bit (Multilib must be enabled) applications support on 64-bit machines, install:
lib32-virtualgl - A render/display bridge for 32 bit applications.
lib32-nvidia-utils or lib32-nvidia-340xx-utils or lib32-nvidia-304xx-utils - match the version of the 64 bit package.
lib32-mesa-libgl and make sure that lib32-nvidia-libgl is not installed

Last edited by ickognito (2016-02-05 22:02:16)

WorMzy · 2016-02-07 11:45:16

Thank you for sharing your solution, ickognito. Since this a really old topic, and it seems to be resurrected every 12 months with a different (possible) solution, I'm going to go ahead and close it now.

Arch Linux

#1 2014-02-16 21:58:23

Steam hangs on "Installing breakpad exception handler..."

#2 2014-02-16 23:31:43

Re: Steam hangs on "Installing breakpad exception handler..."

#3 2014-02-17 00:02:24

Re: Steam hangs on "Installing breakpad exception handler..."

#4 2015-02-28 14:58:54

Re: Steam hangs on "Installing breakpad exception handler..."

#5 2015-03-03 09:23:00

Re: Steam hangs on "Installing breakpad exception handler..."

#6 2015-05-01 01:08:01

Re: Steam hangs on "Installing breakpad exception handler..."

#7 2016-02-05 22:01:58

Re: Steam hangs on "Installing breakpad exception handler..."

#8 2016-02-07 11:45:16

Re: Steam hangs on "Installing breakpad exception handler..."

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