Dell XPS 13 9350 Late 2015

davidgf · 2016-02-19 00:40:26

Ok I think I "fixed" it. I have no idea why it broke down but now it works again well.
I updated to 1.2.3 BIOS (I had the 1.0.something I recall). Now suspending is much faster.
Works well for me using 4.5.0-rc4

Anybody fixed the touchscreen after suspend issue? Thanks a lot guys for all your help BTW!

diraimondo · 2016-02-19 06:34:29

davidgf wrote:

Ok I think I "fixed" it. I have no idea why it broke down but now it works again well.
I updated to 1.2.3 BIOS (I had the 1.0.something I recall). Now suspending is much faster.
Works well for me using 4.5.0-rc4

Do you have problems with touchpad with 4.5.0-rc4? Since I used 4.5 builds I found regressions: temporary missing possibility to tap to click and cursor stopping. Are you using libinput or synaptic? Which kernel package?

zetxx · 2016-02-19 10:52:07

kochka wrote:

@zetxx Yeah I think they offer more options only for USA.
As we seems to have the same config, do you experience the same problem with TTY (>= 2) I have shown 5 posts ago ?
@davidgf Are you talking about Wifi or Bluetooth ? The firmware blob is needed for Bluetooth, not Wifi.
EDIT: I've found how to repair my TTYx, by forcing to respawn the getty
systemctl stop getty@ttyx.service
Don't know still why there are fucked up at boot...

nope, clean tty for now

kochka · 2016-02-19 15:32:59

zetxx wrote:

nope, clean tty for now

I pretty stupid, adding i915 module to initramfs solve this issue...

sender · 2016-02-21 09:16:40

The new 9350 I got after RMA, has an i7-6560U, instead of an i7-6500U proccessor. Reading about the differences I was excited about that: the 6560U has the better Intel Iris 540 as GPU instead of the Intel HD 520.

But.. after wiping windows and installing Arch I'm experiencing a lot of crashes/freezes. journalctl gives me a lot of:

feb 21 09:24:13 xps kernel: [drm:i915_reset [i915]] *ERROR* Failed to reset chip: -110
feb 21 09:24:39 xps kernel: NMI watchdog: BUG: soft lockup - CPU#3 stuck for 22s! [gmain:12539]

feb 21 09:23:16 xps kernel: uvcvideo: Failed to query (GET_DEF) UVC control 2 on unit 2: -110 (exp. 2).
feb 21 09:23:35 xps kernel: [drm] stuck on render ring
feb 21 09:23:35 xps kernel: [drm] GPU HANG: ecode 9:0:0x85dfbfff, in compiz [27792], reason: Ring hung, action: reset
feb 21 09:23:35 xps kernel: [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
feb 21 09:23:35 xps kernel: [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
feb 21 09:23:35 xps kernel: [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
feb 21 09:23:35 xps kernel: [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it.
feb 21 09:23:35 xps kernel: [drm] GPU crash dump saved to /sys/class/drm/card0/error
feb 21 09:23:35 xps kernel: ------------[ cut here ]------------
feb 21 09:23:35 xps kernel: WARNING: CPU: 2 PID: 102 at drivers/gpu/drm/i915/intel_display.c:11406 intel_mmio_flip_work_func+0x425/0x460 [i915]()
feb 21 09:23:35 xps kernel: WARN_ON(__i915_wait_request(mmio_flip->req, mmio_flip->crtc->reset_counter, false, NULL, &mmio_flip->i915->rps.mmioflips))
feb 21 09:23:35 xps kernel: Modules linked in:
feb 21 09:23:35 xps kernel:  fuse hid_logitech_hidpp uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_core btusb videodev btrtl media hid_logitech_dj joydev mousedev hid_multitouch nvram msr 
feb 21 09:23:35 xps kernel:  serio_raw snd_hda_codec brcmfmac snd_hda_core brcmutil snd_hwdep snd_pcm cfg80211 snd_timer snd rtsx_pci_ms soundcore memstick i2c_i801 shpchp mei_me mei idma64 intel_lpss_pci proces
feb 21 09:23:35 xps kernel:  drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops drm intel_agp intel_gtt nvme
feb 21 09:23:35 xps kernel: CPU: 2 PID: 102 Comm: kworker/2:2 Tainted: P        W  O    4.5.0-1-MANJARO #1
feb 21 09:23:35 xps kernel: Hardware name: Dell Inc. XPS 13 9350/09JHRY, BIOS 1.2.3 01/08/2016
feb 21 09:23:35 xps kernel: Workqueue: events intel_mmio_flip_work_func [i915]
feb 21 09:23:35 xps kernel:  0000000000000286 0000000042596a69 ffff88046bd73d18 ffffffff812dfbc1
feb 21 09:23:35 xps kernel:  ffff88046bd73d60 ffffffffa01dd180 ffff88046bd73d50 ffffffff810778d2
feb 21 09:23:35 xps kernel:  ffff88046cd18040 ffff880480d14f40 ffff88046c166880 0000000000000000
feb 21 09:23:35 xps kernel: Call Trace:
feb 21 09:23:35 xps kernel:  [<ffffffff812dfbc1>] dump_stack+0x63/0x82
feb 21 09:23:35 xps kernel:  [<ffffffff810778d2>] warn_slowpath_common+0x82/0xc0
feb 21 09:23:35 xps kernel:  [<ffffffff8107796c>] warn_slowpath_fmt+0x5c/0x80
feb 21 09:23:35 xps kernel:  [<ffffffffa016bc05>] intel_mmio_flip_work_func+0x425/0x460 [i915]
feb 21 09:23:35 xps kernel:  [<ffffffff8108f65e>] process_one_work+0x14e/0x440
feb 21 09:23:35 xps kernel:  [<ffffffff8108f998>] worker_thread+0x48/0x4e0
feb 21 09:23:35 xps kernel:  [<ffffffff8108f950>] ? process_one_work+0x440/0x440
feb 21 09:23:35 xps kernel:  [<ffffffff8108f950>] ? process_one_work+0x440/0x440
feb 21 09:23:35 xps kernel:  [<ffffffff810954e8>] kthread+0xd8/0xf0
feb 21 09:23:35 xps kernel:  [<ffffffff81095410>] ? kthread_worker_fn+0x180/0x180
feb 21 09:23:35 xps kernel:  [<ffffffff815b050f>] ret_from_fork+0x3f/0x70
feb 21 09:23:35 xps kernel:  [<ffffffff81095410>] ? kthread_worker_fn+0x180/0x180
feb 21 09:23:35 xps kernel: ---[ end trace 936522b00b27f757 ]---
feb 21 09:23:35 xps kernel: drm/i915: Resetting chip after gpu hang

feb 21 09:23:37 xps kernel: [drm] RC6 on
feb 21 09:23:41 xps kernel: [drm] stuck on render ring
feb 21 09:23:41 xps kernel: [drm] GPU HANG: ecode 9:0:0x85dfbfff, in compiz [27792], reason: Ring hung, action: reset
feb 21 09:23:41 xps kernel: ------------[ cut here ]------------
feb 21 09:23:41 xps kernel: WARNING: CPU: 3 PID: 74 at drivers/gpu/drm/i915/intel_display.c:11406 intel_mmio_flip_work_func+0x425/0x460 [i915]()
feb 21 09:23:41 xps kernel: WARN_ON(__i915_wait_request(mmio_flip->req, mmio_flip->crtc->reset_counter, false, NULL, &mmio_flip->i915->rps.mmioflips))
feb 21 09:23:41 xps kernel: Modules linked in:
feb 21 09:23:41 xps kernel:  fuse hid_logitech_hidpp uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_core btusb videodev btrtl media hid_logitech_dj joydev mousedev hid_multitouch nvram msr 
feb 21 09:23:41 xps kernel:  serio_raw snd_hda_codec brcmfmac snd_hda_core brcmutil snd_hwdep snd_pcm cfg80211 snd_timer snd rtsx_pci_ms soundcore memstick i2c_i801 shpchp mei_me mei idma64 intel_lpss_pci proces
feb 21 09:23:41 xps kernel:  drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops drm intel_agp intel_gtt nvme
feb 21 09:23:41 xps kernel: CPU: 3 PID: 74 Comm: kworker/3:1 Tainted: P        W  O    4.5.0-1-MANJARO #1
feb 21 09:23:41 xps kernel: Hardware name: Dell Inc. XPS 13 9350/09JHRY, BIOS 1.2.3 01/08/2016
feb 21 09:23:41 xps kernel: Workqueue: events intel_mmio_flip_work_func [i915]
feb 21 09:23:41 xps kernel:  0000000000000286 00000000c04f02bf ffff8800615ebd18 ffffffff812dfbc1
feb 21 09:23:41 xps kernel:  ffff8800615ebd60 ffffffffa01dd180 ffff8800615ebd50 ffffffff810778d2
feb 21 09:23:41 xps kernel:  ffff88043fc23b40 ffff880480d94f40 ffff88046c166880 0000000000000000
feb 21 09:23:41 xps kernel: Call Trace:
feb 21 09:23:41 xps kernel:  [<ffffffff812dfbc1>] dump_stack+0x63/0x82
feb 21 09:23:41 xps kernel:  [<ffffffff810778d2>] warn_slowpath_common+0x82/0xc0
feb 21 09:23:41 xps kernel:  [<ffffffff8107796c>] warn_slowpath_fmt+0x5c/0x80
feb 21 09:23:41 xps kernel:  [<ffffffffa016bc05>] intel_mmio_flip_work_func+0x425/0x460 [i915]
feb 21 09:23:41 xps kernel:  [<ffffffff8108f65e>] process_one_work+0x14e/0x440
feb 21 09:23:41 xps kernel:  [<ffffffff8108f998>] worker_thread+0x48/0x4e0
feb 21 09:23:41 xps kernel:  [<ffffffff8108f950>] ? process_one_work+0x440/0x440
feb 21 09:23:41 xps kernel:  [<ffffffff810954e8>] kthread+0xd8/0xf0
feb 21 09:23:41 xps kernel:  [<ffffffff81095410>] ? kthread_worker_fn+0x180/0x180
feb 21 09:23:41 xps kernel:  [<ffffffff815b050f>] ret_from_fork+0x3f/0x70
feb 21 09:23:41 xps kernel:  [<ffffffff81095410>] ? kthread_worker_fn+0x180/0x180
feb 21 09:23:41 xps kernel: ---[ end trace 936522b00b27f758 ]---
feb 21 09:23:41 xps kernel: drm/i915: Resetting chip after gpu hang

I now switched DRI off in intel.conf:

Section "Device"
        Identifier  "Device0"
        Driver      "intel"
        BusID       "PCI:0:2:0"
        Option      "AccelMethod" "sna"
        Option      "DRI"    "False"
EndSection

And at least it's playing nice with me for 10 minutes. I wanted to check if any of you experienced this and if you found a remedy or have advice for me. Leaving the country in a day and want to bring this laptop. If I'm stuck with GPU hangs for 2 weeks that would seriously suck

Linux 4.5-rc5
No kernel parameters except 'rw quiet'
Bios 1.2.3

Thanks!

mkey · 2016-02-21 17:42:22

Looks like a similar bug has been reported on bugs.freedesktop.org as it is related to intel iris 540.
A workaround is to add i915.enable_rc6=0 to the kernel boot parameters.
Please try this and give a feedback.

sender · 2016-02-21 22:02:27

I can confirm that setting i915.enable_rc6=0 also prevents the GPU hangs. I prefer to disable DRI instead of this, as this gives me the better discharge rate. Thanks for replying!

davidgf · 2016-02-22 19:43:35

diraimondo wrote:

davidgf wrote:
Ok I think I "fixed" it. I have no idea why it broke down but now it works again well.
I updated to 1.2.3 BIOS (I had the 1.0.something I recall). Now suspending is much faster.
Works well for me using 4.5.0-rc4
Do you have problems with touchpad with 4.5.0-rc4? Since I used 4.5 builds I found regressions: temporary missing possibility to tap to click and cursor stopping. Are you using libinput or synaptic? Which kernel package?

It works well for me so far... I'm not using Arch but Fedora. No idea about the libinput/synaptic sorry. My kernel is 4.5.0-0.rc4.git1.2.fc24.x86_64 (some random commit @ kernel trunk after RC4 I guess).

groktar · 2016-02-23 20:01:12

Has anyone experimented with multiple external displays through the thunderbolt one? I wonder if a displayport mst hub would be happy with a usb-c to displayport cable. I haven't heard anything about the new thunderbolt docks, either.

renatolond · 2016-02-24 14:25:30

Hi, guys!

I'm using an external monitor using a USB-C to hdmi adapter. The monitor is also rotated 90 degrees using xrandr, with something like this:

xrandr --output eDP1 -o right --auto --pos 0x0 --scale 1x1 --output DP1 --auto -o right --scale 2.3x2.3 --pos 3200x0

The problem is that now sometimes I'm getting some random xorg segfaults, did anyone get something similar?

[  5525.983] (EE)
[  5525.983] (EE) Backtrace:
[  5525.984] (EE) 0: /usr/lib/xorg-server/Xorg (OsLookupColor+0x139) [0x598b99]
[  5525.985] (EE) 1: /usr/lib/libc.so.6 (__restore_rt+0x0) [0x7fe7a3f5d32f]
[  5525.985] (EE) 2: /usr/lib/libc.so.6 (cfree+0x14) [0x7fe7a3fa2ff4]
[  5525.986] (EE) 3: /usr/lib/xorg-server/Xorg (RamDacHandleColormaps+0xbb6) [0x4bde86]
[  5525.986] (EE) 4: /usr/lib/xorg-server/Xorg (FreeCursor+0x71) [0x429e61]
[  5525.986] (EE) 5: /usr/lib/xorg-server/Xorg (AddTraps+0x6cc7) [0x51b897]
[  5525.986] (EE) 6: /usr/lib/xorg-server/Xorg (FreeCursor+0x71) [0x429e61]
[  5525.986] (EE) 7: /usr/lib/xorg-server/Xorg (RegisterResourceName+0x232) [0x45acb2]
[  5525.986] (EE) 8: /usr/lib/xorg-server/Xorg (FreeResource+0xd9) [0x45b719]
[  5525.986] (EE) 9: /usr/lib/xorg-server/Xorg (SendGraphicsExpose+0x2eea) [0x437c7a]
[  5525.986] (EE) 10: /usr/lib/xorg-server/Xorg (SendErrorToClient+0x2df) [0x4362ef]
[  5525.986] (EE) 11: /usr/lib/xorg-server/Xorg (remove_fs_handlers+0x453) [0x43a313]
[  5525.987] (EE) 12: /usr/lib/libc.so.6 (__libc_start_main+0xf0) [0x7fe7a3f4a710]
[  5525.987] (EE) 13: /usr/lib/xorg-server/Xorg (_start+0x29) [0x424649]
[  5525.988] (EE) 14: ? (?+0x29) [0x29]
[  5525.988] (EE)
[  5525.988] (EE) Segmentation fault at address 0xffffffff9893938b
[  5525.988] (EE)
Fatal server error:
[  5525.988] (EE) Caught signal 11 (Segmentation fault). Server aborting
[  5525.988] (EE)
[  5525.988] (EE)
Please consult the The X.Org Foundation support
         at http://wiki.x.org
 for help.
[  5525.988] (EE) Please also check the log file at "/var/log/Xorg.0.log" for additional information.
[  5525.988] (EE)
[  5525.988] (II) AIGLX: Suspending AIGLX clients for VT switch
[  5526.364] (EE) Server terminated with error (1). Closing log file.

Edit: more info: I'm on Linux 4.4.1-2 and using plasma 5.5.4

Last edited by renatolond (2016-02-24 14:49:08)

frank604 · 2016-02-24 23:23:21

sender wrote:

I guess I'll call it bad luck :-/
http://i.imgur.com/07Knbm3.jpg
The only writing on the wall was that on every other reboot everything was very slow (navigating bios, bootloading, DE, etc).
Just upgraded to BIOS v1.2.3 + 4.5-rc2 but had successful boots since.
Dell: in 3-4 weeks you'll hear about the swap.

Did you have to RMA? If yes, when you get your xps back, double check all components. They swapped my nvme for a sata

sender · 2016-02-28 03:28:41

frank604 wrote:

Did you have to RMA? If yes, when you get your xps back, double check all components. They swapped my nvme for a sata

Thanks for the heads-up! The only component that is different in the setup was i7-6560U (with Intel Iris 540) instead of i7-6500U. See: https://bbs.archlinux.org/viewtopic.php … 1#p1606341

Did you finally get your system back in the right state?

halka · 2016-03-01 13:06:28

Current kernel from drm-intel branch finally gets rid of this warning:

[drm:intel_dp_link_training_channel_equalization [i915]] *ERROR* 5.4 Gbps link rate without HBR2/TPS3 support

14:05:37 ~$ uname -a
Linux argon 4.5.0-997-generic #201602292101 SMP Tue Mar 1 02:04:08 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

zetxx · 2016-03-01 15:28:24

halka wrote:

Current kernel from drm-intel branch finally gets rid of this warning:

[drm:intel_dp_link_training_channel_equalization [i915]] *ERROR* 5.4 Gbps link rate without HBR2/TPS3 support

14:05:37 ~$ uname -a
Linux argon 4.5.0-997-generic #201602292101 SMP Tue Mar 1 02:04:08 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

aur ?

kgizdov · 2016-03-11 10:20:11

The developer edition is out
http://www.dell.com/us/business/p/xps-1 … s=bsd&fl=p http://en.community.dell.com/techcenter … 5#20890585. Hopefully we will see some drivers and tweaks to make it all work smooth from now on. It seems it kept the PCIe storage and went up to the Iris graphics. So I guess Dell is also gonna bring fixes for those.

Last edited by kgizdov (2016-03-11 10:25:00)

kang · 2016-03-11 20:10:29

I also have the i7 6560u and same gpu hang/issues, same fixes, etc. - just to confirm as per your request @sender
oh and lvds downclock and friends => black screen when X starts (unless DRI is off) so none of these goodies for now.

@zetxx aur/linux-mainline has 4.5 so yes

Last edited by kang (2016-03-12 02:13:31)

davidgf · 2016-03-14 00:53:52

Anyone seen any patch/commit to linux improving any stuff on the developer edition?
I guess we should be getting some stuff fixed

kgizdov · 2016-03-14 15:50:48

davidgf wrote:

Anyone seen any patch/commit to linux improving any stuff on the developer edition?
I guess we should be getting some stuff fixed

According to this post - http://bartongeorge.net/2016/03/10/xps- … worldwide/

Ubuntu 16.04 will ship next month and the system image will be available at some point. So I'm guessing we will have to wait a bit more.

zetxx · 2016-03-15 08:45:23

Did someone experiencing freezes with kernel 5.5.*

ksim · 2016-03-16 14:56:06

zetxx wrote:

Did someone experiencing freezes with kernel 5.5.*

Yes, I did, because of "enable_psr=1" i915 parameter, removed it and looks ok now, but with it turned on system has about 1W less power consumption.

invlogic · 2016-03-16 17:19:16

Is anyone on the mainline 4.5 kernel also using chrome? I tried switching to the mainline 4.5.0 build yesterday but found massive lags with chrome. Terminal/emacs and all seemed fine, but chrome would have like 10 second delays with input, work for a few seconds, then freeze again. I had to switch back.

However, on 4.4.x I recently started experiencing crashes. Have 4.4.5-1 now, BIOS 1.2.3, i7-6500U. Have DRI enabled (switching it off caused weird rendering issues), boot args include "pcie_aspm=force i915.enable_rc6=0". Crashes started about 2 weeks ago, which was around when I upgraded from the 1.0.0 BIOS, so I am pondering downgrading the BIOS.

Often 2-3 times a day, system will just freeze and be non-responsive, including remote pings. It is getting annoying though since twice in the past week it has been when doing a series of git commands and ended up corrupting my local repo. Getting paranoid now.

zetxx · 2016-03-16 22:46:53

invlogic wrote:

Is anyone on the mainline 4.5 kernel also using chrome? I tried switching to the mainline 4.5.0 build yesterday but found massive lags with chrome. Terminal/emacs and all seemed fine, but chrome would have like 10 second delays with input, work for a few seconds, then freeze again. I had to switch back.
However, on 4.4.x I recently started experiencing crashes. Have 4.4.5-1 now, BIOS 1.2.3, i7-6500U. Have DRI enabled (switching it off caused weird rendering issues), boot args include "pcie_aspm=force i915.enable_rc6=0". Crashes started about 2 weeks ago, which was around when I upgraded from the 1.0.0 BIOS, so I am pondering downgrading the BIOS.
Often 2-3 times a day, system will just freeze and be non-responsive, including remote pings. It is getting annoying though since twice in the past week it has been when doing a series of git commands and ended up corrupting my local repo. Getting paranoid now.

yep, was same story here, but look @ the post above yours

daks2 · 2016-03-16 22:53:26

If they release a new BIOS for the new dev. edition that fixes the issues we are having, will we be able to flash it onto our version of the laptop?

invlogic · 2016-03-17 00:53:25

zetxx wrote:

yep, was same story here, but look @ the post above yours

I saw that post, but I never had "enable_psr" set.

Today, I tried upgrading to the official 4.5-1 in testing, and Chrome was better, but still laggy. Just not quite as much. I'd notice lags in other apps, just it was very prevalent with Chrome. I still had a full system freeze where I had to power off too.

I'm not sure if it is the BIOS or the kernel... can't downgrade the bios at all. May try and rollback the kernel a few weeks. Or try the intel drm nightly from aur.

So far doesn't look like memory. I had memtest86 running last night for 4 passes and had 0 errors. Will have it run overnight tonight too.

zetxx · 2016-03-17 18:15:17

i had same issues, other apps was hanging too, its looked to me like it was hardware interrupts problem but i reverted kernel: https://aur.archlinux.org/cgit/aur.git/ … 8a127adf75

Arch Linux

#326 2016-02-19 00:40:26

Re: Dell XPS 13 9350 Late 2015

#327 2016-02-19 06:34:29

Re: Dell XPS 13 9350 Late 2015

#328 2016-02-19 10:52:07

Re: Dell XPS 13 9350 Late 2015

#329 2016-02-19 15:32:59

Re: Dell XPS 13 9350 Late 2015

#330 2016-02-21 09:16:40

Re: Dell XPS 13 9350 Late 2015

#331 2016-02-21 17:42:22

Re: Dell XPS 13 9350 Late 2015

#332 2016-02-21 22:02:27

Re: Dell XPS 13 9350 Late 2015

#333 2016-02-22 19:43:35

Re: Dell XPS 13 9350 Late 2015

#334 2016-02-23 20:01:12

Re: Dell XPS 13 9350 Late 2015

#335 2016-02-24 14:25:30

Re: Dell XPS 13 9350 Late 2015

#336 2016-02-24 23:23:21

Re: Dell XPS 13 9350 Late 2015

#337 2016-02-28 03:28:41

Re: Dell XPS 13 9350 Late 2015

#338 2016-03-01 13:06:28

Re: Dell XPS 13 9350 Late 2015

#339 2016-03-01 15:28:24

Re: Dell XPS 13 9350 Late 2015

#340 2016-03-11 10:20:11

Re: Dell XPS 13 9350 Late 2015

#341 2016-03-11 20:10:29

Re: Dell XPS 13 9350 Late 2015

#342 2016-03-14 00:53:52

Re: Dell XPS 13 9350 Late 2015

#343 2016-03-14 15:50:48

Re: Dell XPS 13 9350 Late 2015

#344 2016-03-15 08:45:23

Re: Dell XPS 13 9350 Late 2015

#345 2016-03-16 14:56:06

Re: Dell XPS 13 9350 Late 2015

#346 2016-03-16 17:19:16

Re: Dell XPS 13 9350 Late 2015

#347 2016-03-16 22:46:53

Re: Dell XPS 13 9350 Late 2015

#348 2016-03-16 22:53:26

Re: Dell XPS 13 9350 Late 2015

#349 2016-03-17 00:53:25

Re: Dell XPS 13 9350 Late 2015

#350 2016-03-17 18:15:17

Re: Dell XPS 13 9350 Late 2015

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