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#1 2016-05-02 12:36:19

Aqa-Ib
Member
Registered: 2016-05-02
Posts: 8

HDD not working.

Hello mates, I'm having a problem with my SATA HDD, it isn't recognized by BIOS, and dmesg says:

[    5.660008] ata4: link is slow to respond, please be patient (ready=0)
[   10.644008] ata4: device not ready (errno=-16), forcing hardreset
[   15.840009] ata4: link is slow to respond, please be patient (ready=0)
[   20.656008] ata4: SRST failed (errno=-16)
[   25.852008] ata4: link is slow to respond, please be patient (ready=0)
[   30.668007] ata4: SRST failed (errno=-16)
[   35.864010] ata4: link is slow to respond, please be patient (ready=0)
[   65.716007] ata4: SRST failed (errno=-16)
[   70.744007] ata4: SRST failed (errno=-16)
[   70.754548] ata4: reset failed, giving up

Do you have any idea?

THANK YOU VERY MUCH for your attention.
Regards,
Aqa-Ib.

Last edited by Aqa-Ib (2016-05-02 12:45:33)

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#2 2016-05-02 14:19:53

WorMzy
Forum Moderator
From: Scotland
Registered: 2010-06-16
Posts: 11,787
Website

Re: HDD not working.

If it isn't recognised in the BIOS, then it is either faulty hardware, or else faulty firmware on the disk itself. There's usually* not much you can do about the latter (besides RMA-ing it, if applicable), but for the former you can try different SATA cables, different SATA ports on the motherboard, or a different power supply. Try the disk in another PC too, if it works there, but no combination of SATA ports/cables/powersupply works on your PC, then try updating your BIOS.


*Some drives have jumpers, which allow you to change their behaviour. e.g. http://archive.techarp.com/showarticle6 … 663&pgno=3


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