[SOLVED] Laptop wont shutdown or reboot or suspend or hibernate

neymarsabin · 2016-05-02 15:27:29

I am running Arch Linux in dual boot mode with windows 8.1 in my Acer E1-572G . I have been using Xfce4 as my Desktop environment in arch linux. Whenever i try to shutdown or reboot or suspend from arch linux it hangs up. Display turns off but fan and lights does not turn off.Nothing works and then i have to turn off my laptop manually using power button. I am not being able to find out where the problem is? sorry about my language.

thanks in advance.

Last edited by neymarsabin (2016-05-05 05:56:22)

ms · 2016-05-02 19:47:31

* Does suspend and hibernate works in Windows?
* How much memory do you have?

Suspend require RAM while hibernation require swap partition [1]. Do you have enough RAM and swap?

To find out the problem look, first look at the journal log (just type `journalctl`) and then identify the hardware that made the suspend does not work. Mostly, its caused by VGA drivers. Try to switch between proprietary and open source one, and see which one is works.

[1] https://wiki.archlinux.org/index.php/Po … _hibernate

neymarsabin · 2016-05-02 22:47:25

Yes everything works fine in windows. I have 4GB RAM and 5GB swap space . Everything was working fine before I ran full update few days ago.
My laptop has external AMD RADEON graphics card of 2GB. But in Arch I use only the default intel Graphics Card.

journalctl seems fine to me.
here is the output.

May 02 06:44:21 zerocool systemd[3040]: Starting D-Bus User Message Bus Socket.
May 02 06:44:21 zerocool systemd[3040]: Reached target Paths.
May 02 06:44:21 zerocool systemd[3040]: Listening on Sound System.
May 02 06:44:21 zerocool systemd[3040]: Reached target Timers.
May 02 06:44:21 zerocool systemd[3040]: Listening on D-Bus User Message Bus Socket.
May 02 06:44:21 zerocool systemd[3040]: Reached target Sockets.
May 02 06:44:21 zerocool systemd[3040]: Reached target Basic System.
May 02 06:44:21 zerocool systemd[3040]: Reached target Default.
May 02 06:44:21 zerocool systemd[3040]: Startup finished in 366ms.
May 02 06:44:33 zerocool systemd[3040]: Started D-Bus User Message Bus.
May 02 06:44:35 zerocool dbus-daemon[3224]: Activating service name='org.xfce.Xfconf'
May 02 06:44:35 zerocool dbus-daemon[3224]: Successfully activated service 'org.xfce.Xfconf'
May 02 06:44:36 zerocool systemd[3040]: Time has been changed
May 02 06:44:40 zerocool dbus-daemon[3224]: Activating via systemd: service name='org.gtk.vfs.Daemon' unit='gvfs-daemon.service'
May 02 06:44:40 zerocool systemd[3040]: Starting Virtual filesystem service...
May 02 06:44:41 zerocool dbus-daemon[3224]: Successfully activated service 'org.gtk.vfs.Daemon'
May 02 06:44:41 zerocool systemd[3040]: Started Virtual filesystem service.
May 02 06:44:41 zerocool dbus-daemon[3224]: Activating service name='org.freedesktop.thumbnails.Thumbnailer1'
May 02 06:44:43 zerocool org.freedesktop.thumbnails.Thumbnailer1[3224]: (tumblerd:3332): tumbler-WARNING **: Failed to load plugin "tumbler-odf-thumbnailer.so": libgsf-1.so.114: cannot open shared object file: No such file or directory
May 02 06:44:43 zerocool org.freedesktop.thumbnails.Thumbnailer1[3224]: (tumblerd:3332): tumbler-WARNING **: Failed to load plugin "tumbler-raw-thumbnailer.so": libopenrawgnome.so.1: cannot open shared object file: No such file or directory
May 02 06:44:43 zerocool org.freedesktop.thumbnails.Thumbnailer1[3224]: (tumblerd:3332): tumbler-WARNING **: Failed to load plugin "tumbler-ffmpeg-thumbnailer.so": libffmpegthumbnailer.so.4: cannot open shared object file: No such file or directory
May 02 06:44:43 zerocool dbus-daemon[3224]: Activating via systemd: service name='org.gtk.vfs.UDisks2VolumeMonitor' unit='gvfs-udisks2-volume-monitor.service'
May 02 06:44:43 zerocool systemd[3040]: Starting Virtual filesystem service - disk device monitor...
May 02 06:44:44 zerocool dbus-daemon[3224]: Successfully activated service 'org.gtk.vfs.UDisks2VolumeMonitor'
May 02 06:44:44 zerocool systemd[3040]: Started Virtual filesystem service - disk device monitor.
May 02 06:44:44 zerocool dbus-daemon[3224]: Successfully activated service 'org.freedesktop.thumbnails.Thumbnailer1'
May 02 06:44:45 zerocool dbus-daemon[3224]: Activating service name='org.freedesktop.Notifications'
May 02 06:44:45 zerocool dbus-daemon[3224]: Successfully activated service 'org.freedesktop.Notifications'
May 02 06:44:46 zerocool dbus-daemon[3224]: Activating service name='org.gnome.zeitgeist.Engine'
May 02 06:44:46 zerocool systemd[3040]: Starting Sound Service...
May 02 06:44:47 zerocool dbus-daemon[3224]: Activating service name='org.a11y.Bus'
May 02 06:44:47 zerocool dbus-daemon[3224]: Activating service name='org.gnome.zeitgeist.SimpleIndexer'
May 02 06:44:47 zerocool dbus-daemon[3224]: Successfully activated service 'org.gnome.zeitgeist.Engine'
May 02 06:44:47 zerocool dbus-daemon[3224]: Successfully activated service 'org.a11y.Bus'
May 02 06:44:47 zerocool org.a11y.Bus[3224]: Activating service name='org.a11y.atspi.Registry'
May 02 06:44:48 zerocool org.gnome.zeitgeist.Engine[3224]: ** (zeitgeist-datahub:3430): WARNING **: zeitgeist-datahub.vala:226: Unable to get name "org.gnome.zeitgeist.datahub" on the bus!
May 02 06:44:48 zerocool org.a11y.Bus[3224]: Successfully activated service 'org.a11y.atspi.Registry'
May 02 06:44:48 zerocool org.a11y.atspi.Registry[3450]: SpiRegistry daemon is running with well-known name - org.a11y.atspi.Registry
May 02 06:44:48 zerocool dbus-daemon[3224]: Successfully activated service 'org.gnome.zeitgeist.SimpleIndexer'
May 02 06:44:50 zerocool systemd[3040]: Started Sound Service.
May 02 06:45:19 zerocool dbus-daemon[3224]: Activating service name='org.gnome.Terminal'
May 02 06:45:19 zerocool dbus-daemon[3224]: Successfully activated service 'org.gnome.Terminal'
May 02 06:49:44 zerocool dbus-daemon[3224]: Activating service name='org.gnome.GConf'
May 02 06:49:45 zerocool dbus-daemon[3224]: Successfully activated service 'org.gnome.GConf'
May 02 07:10:13 zerocool systemd[3040]: Time has been changed
May 02 07:10:32 zerocool dbus-daemon[3224]: Activating via systemd: service name='org.gtk.vfs.Metadata' unit='gvfs-metadata.service'
May 02 07:10:32 zerocool systemd[3040]: Starting Virtual filesystem metadata service...
May 02 07:10:32 zerocool dbus-daemon[3224]: Activating service name='ca.desrt.dconf'
May 02 07:10:32 zerocool dbus-daemon[3224]: Successfully activated service 'org.gtk.vfs.Metadata'
May 02 07:10:32 zerocool systemd[3040]: Started Virtual filesystem metadata service.
May 02 07:10:32 zerocool dbus-daemon[3224]: Successfully activated service 'ca.desrt.dconf'
May 02 07:13:04 zerocool dbus-daemon[3224]: Activating service name='org.freedesktop.secrets'
May 02 07:13:04 zerocool gnome-keyring-daemon[24262]: couldn't access control socket: /run/user/1000/keyring/control: No such file or directory
May 02 07:13:04 zerocool org.freedesktop.secrets[3224]: ** Message: couldn't access control socket: /run/user/1000/keyring/control: No such file or directory
May 02 07:13:04 zerocool dbus-daemon[3224]: Successfully activated service 'org.freedesktop.secrets'
May 02 07:17:49 zerocool pulseaudio[3395]: ICE default IO error handler doing an exit(), pid = 3395, errno = 11
May 02 07:17:50 zerocool org.gnome.zeitgeist.SimpleIndexer[3224]: (zeitgeist-fts:3428): GLib-GIO-WARNING **: Error releasing name org.gnome.zeitgeist.SimpleIndexer: The connection is closed
May 02 07:17:50 zerocool org.gnome.zeitgeist.SimpleIndexer[3224]: ** (zeitgeist-fts:3428): WARNING **: zeitgeist-fts.vala:252: The connection is closed

Last edited by neymarsabin (2016-05-02 23:03:55)

rhoit · 2016-05-03 02:56:41

There has been some issue in xfce last month,
If you are able do all those operation, after you logout xfce.
then try changing polkit file "/usr/share/polkit-1/actions/org.freedesktop.login1.policy"

for action id

org.freedesktop.login1.power-off
org.freedesktop.login1.reboot
org.freedesktop.login1.suspend
org.freedesktop.login1.hibernate

its in xml, which looks some what like this

        <action id="org.freedesktop.login1.suspend">
                <description>Suspend the system</description>
                <description xml:lang="be">Прыпыніць сістэму</description>
                <description xml:lang="be@latin">Prypynić sistemu</description>
                <description xml:lang="da">Sæt systemet på standby</description>
                ....
                ....
                <message xml:lang="zh_CN">挂起系统需要验证。</message>
                <message xml:lang="zh_TW">暫停系統需要驗證。</message>
                <defaults>
                        <allow_any>yes</allow_any>
                        <allow_inactive>yes</allow_inactive>
                        <allow_active>yes</allow_active>
                </defaults>
        </action>

for each section

<allow_any>auth_admin_keep</allow_any>
<allow_inactive>auth_admin_keep</allow_inactive>

change it to

<allow_any>yes</allow_any>
<allow_inactive>yes</allow_inactive>

see man polkit to know know about other options.

neymarsabin · 2016-05-04 05:59:44

It helped some sort of.
Now i can shutdown or suspend but still cannot reboot my system.
I edited the reboot section like u said but wont help.

When i logout xfce and reboot it works fine. But cannot reboot while log in.

rhoit · 2016-05-04 08:00:19

If the shutdown and suspend worked then, reboot should work too.. recheck the configuration.

or may be add one more line, I had it in my config.

                <defaults>
                        <allow_any>yes</allow_any>
                        <allow_inactive>yes</allow_inactive>
                        <allow_active>yes</allow_active>
                </defaults>

neymarsabin · 2016-05-05 05:53:06

Thanks rhoit bro now everything is working fine.

Arch Linux

#1 2016-05-02 15:27:29

[SOLVED] Laptop wont shutdown or reboot or suspend or hibernate

#2 2016-05-02 19:47:31

Re: [SOLVED] Laptop wont shutdown or reboot or suspend or hibernate

#3 2016-05-02 22:47:25

Re: [SOLVED] Laptop wont shutdown or reboot or suspend or hibernate

#4 2016-05-03 02:56:41

Re: [SOLVED] Laptop wont shutdown or reboot or suspend or hibernate

#5 2016-05-04 05:59:44

Re: [SOLVED] Laptop wont shutdown or reboot or suspend or hibernate

#6 2016-05-04 08:00:19

Re: [SOLVED] Laptop wont shutdown or reboot or suspend or hibernate

#7 2016-05-05 05:53:06

Re: [SOLVED] Laptop wont shutdown or reboot or suspend or hibernate

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