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Hi, hope someone can help me.
I bought a Dell Inspiron 7348 notebook, one of these which are convertible, touchscreen, 13,3" screen, light (1,5 kg)... Very nice! So I decided to install a Linux distro, there is the day when started my nightmare. Tried Fedora, Debian, Arch (a bit old one), Ubuntu LTS, LMDE, Linux Mint... I could have a using system when I finally installed Ubuntu 14.10. Every installed distro won't boot, only a pitch black screen. As I saw before, maybe there is something related to ACPI issues, but I'll take a look about it later.
So I adapted Ubuntu 14.10 in order to use Gnome panel (really dislike that Unity thingie), but decided to try Arch Linux a second tikme. I installed it in a second partition (newer release, 2016-03, I think), installed everything I needed... And I got my headaches.
There were sound issues (the headphone was muted, and I didn't find where I can change it), some crashes, but the most annoying of the problems is the touchscreen/trackpad issue. Sometimes the mouse becomes crazy, jumping and clicking, opening windows and changing screens.
Here goes a bit of log from journalctl:
Jun 02 11:07:14 legolas /usr/lib/gdm/gdm-x-session[757]: (EE) BUG: triggered 'if (!(event->device_event.flags & (1 << 5)))'
Jun 02 11:07:14 legolas /usr/lib/gdm/gdm-x-session[757]: (EE) BUG: touch.c:644 in TouchConvertToPointerEvent()
Jun 02 11:07:14 legolas /usr/lib/gdm/gdm-x-session[757]: (EE) Non-emulating touch event
Jun 02 11:07:14 legolas /usr/lib/gdm/gdm-x-session[757]: (EE)
Jun 02 11:07:14 legolas /usr/lib/gdm/gdm-x-session[757]: (EE) Backtrace:
Jun 02 11:07:14 legolas /usr/lib/gdm/gdm-x-session[757]: (EE) 0: /usr/lib/xorg-server/Xorg (SwapShorts+0x227b) [0x4624fb]
Jun 02 11:07:14 legolas /usr/lib/gdm/gdm-x-session[757]: (EE) 1: /usr/lib/xorg-server/Xorg (XIGetDevice+0x1665) [0x51f825]
Jun 02 11:07:14 legolas /usr/lib/gdm/gdm-x-session[757]: (EE) 2: /usr/lib/xorg-server/Xorg (XIGetDevice+0x1186) [0x51ebb6]
Jun 02 11:07:14 legolas /usr/lib/gdm/gdm-x-session[757]: (EE) 3: /usr/lib/xorg-server/Xorg (InitProximityClassDeviceStruct+0x2925) [0x5234a5]
Jun 02 11:07:14 legolas /usr/lib/gdm/gdm-x-session[757]: (EE) 4: /usr/lib/xorg-server/Xorg (AccessXFilterReleaseEvent+0x4d2) [0x543d52]
Jun 02 11:07:14 legolas /usr/lib/gdm/gdm-x-session[757]: (EE) 5: /usr/lib/xorg-server/Xorg (mieqSetHandler+0x3a2) [0x572872]
Jun 02 11:07:14 legolas /usr/lib/gdm/gdm-x-session[757]: (EE) 6: /usr/lib/xorg-server/Xorg (mieqProcessInputEvents+0x14f) [0x5728af]
Jun 02 11:07:14 legolas /usr/lib/gdm/gdm-x-session[757]: (EE) 7: /usr/lib/xorg-server/Xorg (ProcessInputEvents+0x19) [0x476919]
Jun 02 11:07:14 legolas /usr/lib/gdm/gdm-x-session[757]: (EE) 8: /usr/lib/xorg-server/Xorg (SendErrorToClient+0xff) [0x43605f]
Jun 02 11:07:14 legolas /usr/lib/gdm/gdm-x-session[757]: (EE) 9: /usr/lib/xorg-server/Xorg (remove_fs_handlers+0x453) [0x43a263]
Jun 02 11:07:14 legolas /usr/lib/gdm/gdm-x-session[757]: (EE) 10: /usr/lib/libc.so.6 (__libc_start_main+0xf1) [0x7f8b071cb741]
Jun 02 11:07:14 legolas /usr/lib/gdm/gdm-x-session[757]: (EE) 11: /usr/lib/xorg-server/Xorg (_start+0x29) [0x424589]
Jun 02 11:07:14 legolas /usr/lib/gdm/gdm-x-session[757]: (EE) 12: ? (?+0x29) [0x29]
I tried xinput disable 11 and xinput disable 12, in order to disable touchscreen, and the problem stopped. But I want my touchscreen back.
xinput --list:
Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Logitech USB Receiver id=17 [slave pointer (2)]
⎜ ↳ Logitech USB Receiver id=18 [slave pointer (2)]
⎜ ↳ DLL0675:00 06CB:75DB Touchpad id=13 [slave pointer (2)]
⎜ ↳ DLL0675:00 06CB:75DB Touchpad id=19 [slave pointer (2)]
⎜ ↳ DLL0675:00 06CB:75DB Touchpad id=20 [slave pointer (2)]
⎜ ↳ ELAN Touchscreen id=12 [slave pointer (2)]
⎜ ↳ ELAN Touchscreen Pen id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ Integrated_Webcam_HD id=10 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=14 [slave keyboard (3)]
↳ Dell WMI hotkeys id=15 [slave keyboard (3)]
↳ DELL Wireless hotkeys id=16 [slave keyboard (3)]
uname -a:
Linux legolas 4.5.4-1-zen #1 ZEN SMP PREEMPT Wed May 11 22:39:16 UTC 2016 x86_64 GNU/Linux
lspci | grep -i vga
00:02.0 VGA compatible controller: Intel Corporation Broadwell-U Integrated Graphics (rev 09)
BTW, I tried to contact Dell, and they told me to install Windows (argh) again and run all tests. I installed (against my will), and all Dell tests told me that my notebook hasn't any hardware flaws.
Update: I tried the stock kernel, too. Same problem.
Update 2: Thanks for the help, ewaller. I'm more used to discussion mailing lists.
Any ideas? Thanks in advance,
Last edited by rjpinheiro (2016-06-02 15:14:50)
Ricardo Jurczyk Pinheiro - ricardojpinheiro@gmail.com
Of course it runs Linux!
Unix: Live free or die.
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Welcome to Arch Linux. I've no advice for your problem, sorry.
I would like to ask you to edit your post and place program output an file contents inside BBCode code tags. It places the text in boxes that set it apart from the prose, provides scroll bars, and uses a mono-spaced font that allows columns to line up. You readers will appreciate it. That reference link is also available under every message post box on the forums.
Thanks.
Edit: What kernel are you running and where did it come from?
Edit2: Ah, I assume the AUR. Have you tried the stock kernel?
Last edited by ewaller (2016-06-02 15:05:21)
Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
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Well, I tried another way, using libinput, and it seems that it's stable now . Maybe libinput should be the main library to handle input devices in Arch Linux ... As soon as I can see it's really solved, I'd add the [SOLVED] into the Subject line.
I've got other problems regarding this notebook (wi-fi disconnects too often, it freezes sometimes due to ACPI issues and muted headphones), but I'm solving them, one at a time. I don't give up too easily.
I would want to help writing a Wiki page about this naughty notebook. How can I request a page creation?
Last edited by rjpinheiro (2016-06-02 21:43:30)
Ricardo Jurczyk Pinheiro - ricardojpinheiro@gmail.com
Of course it runs Linux!
Unix: Live free or die.
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I would want to help writing a Wiki page about this naughty notebook. How can I request a page creation?
You just can create one.
If there isn't too much to say, consider adding to the Dell page.
See also Category:Laptops.
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Hello rjpinheiro,
your xinput output is somewhat strange. Why are there the three instances of the touchpad pointer? My output looks like this:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Logitech USB Trackball id=11 [slave pointer (2)]
⎜ ↳ ELAN Touchscreen id=13 [slave pointer (2)]
⎜ ↳ ELAN Touchscreen Pen id=14 [slave pointer (2)]
⎜ ↳ DLL0675:00 06CB:75DB Touchpad id=15 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ Dell Dell USB Keyboard id=10 [slave keyboard (3)]
↳ Integrated_Webcam_HD id=12 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=16 [slave keyboard (3)]
↳ DELL Wireless hotkeys id=17 [slave keyboard (3)]
↳ Dell WMI hotkeys id=18 [slave keyboard (3)]
Btw, I have exactly oposite experience with the libinput - the last time I tried, multitouch and scrolling didn't work for me. It seems to me that the evdev driver is much more mature.
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