Arch Linux

hlinden

Member

Registered: 2014-12-03

Posts: 6

Audio is not routed to headphones anymore on Clevo P15SM-A/SM1-A

Hi Forum,

Since a few updates back, audio is not routed to the headphones anymore when I plug them in on my notebook (Clevo P15SM-A/SM1-A P150SM, sold under the Schenker brand as the W503 I think).

This is the output of "pacmd list-cards" without the headphones plugged in:

        name: <alsa_card.pci-0000_00_1b.0>
        driver: <module-alsa-card.c>
        owner module: 7
        properties:
                alsa.card = "1"
                alsa.card_name = "HDA Intel PCH"
                alsa.long_card_name = "HDA Intel PCH at 0xf7b10000 irq 34"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:00:1b.0"
                sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card1"
                device.bus = "pci"
                device.vendor.id = "8086"
                device.vendor.name = "Intel Corporation"
                device.product.id = "8c20"
                device.product.name = "8 Series/C220 Series Chipset High Definition Audio Controller"
                device.form_factor = "internal"
                device.string = "1"
                device.description = "Internes Audio"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        profiles:
                input:analog-stereo: Analog Stereo Input (priority 60, available: unknown)
                output:analog-stereo: Analog Stereo Output (priority 6000, available: unknown)
                output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 6060, available: unknown)
                output:iec958-stereo: Digital Stereo (IEC958) Output (priority 5500, available: unknown)
                output:iec958-stereo+input:analog-stereo: Digital Stereo (IEC958) Output + Analog Stereo Input (priority 5560, available: unknown)
                off: Aus (priority 0, available: unknown)
        active profile: <output:analog-stereo+input:analog-stereo>
        sinks:
                alsa_output.pci-0000_00_1b.0.analog-stereo/#1: Internes Audio Analog Stereo
        sources:
                alsa_output.pci-0000_00_1b.0.analog-stereo.monitor/#1: Monitor of Internes Audio Analog Stereo
                alsa_input.pci-0000_00_1b.0.analog-stereo/#2: Internes Audio Analog Stereo
        ports:
                analog-input-internal-mic: Internes Mikrofon (priority 8900, latency offset 0 usec, available: unknown)
                        properties:
                                device.icon_name = "audio-input-microphone"
                analog-input-mic: Mikrofon (priority 8700, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "audio-input-microphone"
                analog-input-linein: Line In (priority 8100, latency offset 0 usec, available: no)
                        properties:

                analog-output-lineout: Line Out (priority 9900, latency offset 0 usec, available: no)
                        properties:

                analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
                        properties:
                                device.icon_name = "audio-speakers"
                analog-output-headphones: Analoge Kopfhörer (priority 9000, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "audio-headphones"
                iec958-stereo-output: Digital Output (S/PDIF) (priority 0, latency offset 0 usec, available: unknown)
                        properties:

...and here's the same with the headphones plugged in:

    index: 1
        name: <alsa_card.pci-0000_00_1b.0>
        driver: <module-alsa-card.c>
        owner module: 7
        properties:
                alsa.card = "1"
                alsa.card_name = "HDA Intel PCH"
                alsa.long_card_name = "HDA Intel PCH at 0xf7b10000 irq 34"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:00:1b.0"
                sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card1"
                device.bus = "pci"
                device.vendor.id = "8086"
                device.vendor.name = "Intel Corporation"
                device.product.id = "8c20"
                device.product.name = "8 Series/C220 Series Chipset High Definition Audio Controller"
                device.form_factor = "internal"
                device.string = "1"
                device.description = "Internes Audio"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        profiles:
                input:analog-stereo: Analog Stereo Input (priority 60, available: unknown)
                output:analog-stereo: Analog Stereo Output (priority 6000, available: unknown)
                output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 6060, available: unknown)
                output:iec958-stereo: Digital Stereo (IEC958) Output (priority 5500, available: unknown)
                output:iec958-stereo+input:analog-stereo: Digital Stereo (IEC958) Output + Analog Stereo Input (priority 5560, available: unknown)
                off: Aus (priority 0, available: unknown)
        active profile: <output:analog-stereo+input:analog-stereo>
        sinks:
                alsa_output.pci-0000_00_1b.0.analog-stereo/#1: Internes Audio Analog Stereo
        sources:
                alsa_output.pci-0000_00_1b.0.analog-stereo.monitor/#1: Monitor of Internes Audio Analog Stereo
                alsa_input.pci-0000_00_1b.0.analog-stereo/#2: Internes Audio Analog Stereo
        ports:
                analog-input-internal-mic: Internes Mikrofon (priority 8900, latency offset 0 usec, available: unknown)
                        properties:
                                device.icon_name = "audio-input-microphone"
                analog-input-mic: Mikrofon (priority 8700, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "audio-input-microphone"
                analog-input-linein: Line In (priority 8100, latency offset 0 usec, available: no)
                        properties:

                analog-output-lineout: Line Out (priority 9900, latency offset 0 usec, available: no)
                        properties:

                analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "audio-speakers"
                analog-output-headphones: Analoge Kopfhörer (priority 9000, latency offset 0 usec, available: yes)
                        properties:
                                device.icon_name = "audio-headphones"
                iec958-stereo-output: Digital Output (S/PDIF) (priority 0, latency offset 0 usec, available: unknown)
                        properties:

As you can see,

analog-output-headphones: Analoge Kopfhörer (priority 9000, latency offset 0 usec, available: no)

changed to:

analog-output-headphones: Analoge Kopfhörer (priority 9000, latency offset 0 usec, available: yes)

So, the hardware is working alright. The headphones DO in fact work on Windows. This is where I am a bit stumped - even when I force an audio application onto this sink with this output selected, pavucontrol will show a modulated audio level on the sink, but the headphones remain quiet. If I pull them out, the speakers start playing. Does anybody have an idea what I should do next to debug this?

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 21,723

Re: Audio is not routed to headphones anymore on Clevo P15SM-A/SM1-A

Do you get any dmesg/journal messages that something might be broken? What's the output of

pacmd list-sinks

when the headphones are plugged in? Problems like these could also be subtle identifier changes from an ALSA update, you might want to wipe your ~/.config/pulse and ~/.pulse folders to get the cards redetected from scratch.