Bluetooth not found

retogenes · 2016-11-25 16:10:53

I am installing Arch Linux in a ASUS laptop, after installing a new wifi card: (it was sold to me as Atheros AR5B22 AR926X AR9462 Dual Band BT 4.0 Wireless WiFi MINI PCI-E Card W023). wifi works great, including 5GHz. However, I have not been able to install bluetooth.

I installed (with pacman) bluez bluez-utils blueman and other packages. I enabled bluetooth service. Here are some relevant outputs:

lspci

....
02:00.0 Network controller: Qualcomm Atheros AR9462 Wireless Network Adapter (rev 01)
03:00.0 Ethernet controller: Qualcomm Atheros AR8162 Fast Ethernet (rev 10)

lspci -k -s 02:00.0

02:00.0 Network controller: Qualcomm Atheros AR9462 Wireless Network Adapter (rev 01)
    Subsystem: Lite-On Communications Inc Device 6621
    Kernel driver in use: ath9k
    Kernel modules: ath9k

After manually doing "modprobe btusb" and starting bluetooth service
systemctl status bluetooth.service

● bluetooth.service - Bluetooth service
   Loaded: loaded (/usr/lib/systemd/system/bluetooth.service; enabled; vendor preset: disabled)
   Active: active (running) since Fri 2016-11-25 16:59:14 CET; 3min 41s ago
     Docs: man:bluetoothd(8)
 Main PID: 1590 (bluetoothd)
   Status: "Running"
    Tasks: 1 (limit: 4915)
   CGroup: /system.slice/bluetooth.service
           └─1590 /usr/lib/bluetooth/bluetoothd

Nov 25 16:59:14 systemd[1]: Starting Bluetooth service...
Nov 25 16:59:14 bluetoothd[1590]: Bluetooth daemon 5.43
Nov 25 16:59:14 systemd[1]: Started Bluetooth service.
Nov 25 16:59:14 bluetoothd[1590]: Starting SDP server
Nov 25 16:59:14 bluetoothd[1590]: Bluetooth management interface 1.13 initialized

bluetoothctl

[bluetooth]# devices
No default controller available

hcitool dev

Devices:

sudo lsmod |grep blue

bluetooth             487424  7 bnep
rfkill                 20480  6 asus_wmi,bluetooth,cfg80211
crc16                  16384  2 bluetooth,ext4

Please, don't tell me that they sold me a wifi card without BT. It has been sitting in a drawer for months and now is too late to return it!

Last edited by retogenes (2016-11-25 16:42:52)

noobExtreme · 2016-12-07 10:24:25

Can you post your ouput for

lsusb

retogenes · 2016-12-07 11:00:02

Thank you for your answer. My wifi/BT card is connected via PCI, so I thought lsusb was not relevant. Anyway, here is the output:

Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 13d3:5188 IMC Networks 
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 004: ID 045e:0797 Microsoft Corp. Optical Mouse 200
Bus 003 Device 002: ID 0e8f:0022 GreenAsia Inc. multimedia keyboard controller
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

The computer is a Asus 1015E, in case this is relevant.

noobExtreme · 2016-12-07 11:29:08

At times when the hcitool doesn't show any bluetooth devices, they are found under lsusb. But not in this case.

If you run:

rfkill list

do your wifi and bluetooth devices show up?

noobExtreme · 2016-12-07 11:38:42

retogenes wrote:
hcitool dev
Devices:
If "rfkill" is blocking your device it won't show up using the above command.
can you post an output for
hciconfig all

Last edited by noobExtreme (2016-12-07 11:47:59)

retogenes · 2016-12-11 18:46:10

rfkill all

1: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no
2: asus-wlan: Wireless LAN
	Soft blocked: no
	Hard blocked: no

hciconfig all

Can't get device info: No such device

jasonwryan · 2016-12-11 19:38:39

Not an Installation issue, moving to Kernel and Hardware

Arch Linux

#1 2016-11-25 16:10:53

Bluetooth not found

#2 2016-12-07 10:24:25

Re: Bluetooth not found

#3 2016-12-07 11:00:02

Re: Bluetooth not found

#4 2016-12-07 11:29:08

Re: Bluetooth not found

#5 2016-12-07 11:38:42

Re: Bluetooth not found

#6 2016-12-11 18:46:10

Re: Bluetooth not found

#7 2016-12-11 19:38:39

Re: Bluetooth not found

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